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WARNING: Failed pack purchases can cause loss of credits and/or Bioware points (Updated: 5/4)


1378 réponses à ce sujet

#601
Kj3ldoran

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Credits lost: 60,000
Bioware Points lost: 0
Origin ID: Kj3l

Spectre Pack - 03-04-2012 13:18 CET

#602
Darlokovich

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I think all this thread useless. It's about 18 days past from topic has been created, and developers has not taken any action in this direction.

My had has ready to explode from the annoyance!

#603
TwwlX

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Bryan Johnson wrote...

Hello all,

We are investigating this issue




So, how is the "investigating" going?

#604
Optimoot

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Lost; 300k now
OriginID; Optimootprime

Seems to mostly happen when I decide to purchase it before closing the game. Must be psychic and punishing me for thinking of leaving it. :S

#605
Xaijin

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Lost about 7 Spectre packs so far.

Turning off the modem while still in game and reinitializing worked twice.

Whenever I go to the store, afterwards I am ALWAYS unable to join or host a match until I restart ORIGIN AND ME3.

Strict NAT is enabled.

#606
revenant_13

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Lost: 180K (3 different SPs)
Origin ID: sent_a_poet

Seems intermittant.

#607
McYami

McYami
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Lost: 120k credits (2x Spectre gear)
origin id: yami13 

#608
onchristieroad

onchristieroad
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Lost: 20k credits (1x Veteran)
origin id: onchristieroad

#609
ChiefPookie30

ChiefPookie30
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Lost: 100K credits (1 x Spectre, 2 x Veteran) so far...
Origin ID: ChiefPookie30

#610
Lenzman

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Lost: 60000 credits (1 spectre )

Origin Id Lenzman

#611
AndromanceR

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Lost: 240 Bioware Points
Origin ID: Andromancer

#612
Dezerte

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Lost: 200k+
Origin ID: Dezerto

Buying a recruit pack to see if it's "safe" to buy doesn't seem to work anymore. Just tried it, bought a recuit pack and it went through. Then I bought the premium spectre pack... and it went poof.

This problem is getting a bit annoying, it also makes me not want to play MP anymore.

Modifié par Dezman8, 03 avril 2012 - 09:54 .


#613
Lucas-Shepard

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Lost: 240 Bioware Points
Origin ID: Tordenelgen

#614
Rhazesx

Rhazesx
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Lost 240 Bioware points
Origin ID: bdavis8529

EA chat support guy issued me a refund but now I don't want to use my points because of this bug.

#615
Duranndal

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Lost: Too many to keep track of. At least 600k+.  Probably a lot more than that, in all reality.
Origin ID: Tychoid

Haven't actually had the problem in a while. They seemed to have fixed it or at least made it happen less frequently. Still though, between this bug and all my unlocks being wiped, I've probably lost at least 3m+ credits.

EA support won't refund anything either.  Contacted them half a dozen times.

Modifié par Duranndal, 03 avril 2012 - 11:11 .


#616
rokkshepz

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Lost 160 Bioware Points
Origin ID: kwonberry

Nothing useful from CS.

#617
Haru-Origin

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Lost another attempted purchase, the first one in a few days. Premium Spectre Pack @ 99k. (19:15 EDT. 04/02/12). When I have the time I will recap all my losses with dates and times. I may be getting less patient in my old age, but I am also less tolerant of a company providing exceedingly poor service. The clock is ticking....

#618
vasht

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Credits lost: dont have an exact number. its happened a few times now. between 50-100k
Bioware points lost: 240 (quite livid about it)
Origin ID: Vashts1985

#619
thePure1

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Anyone get this error opening the event packs? Right now I get this error every time with all normal packs for a over a week now. 

Modifié par thePure1, 03 avril 2012 - 11:44 .


#620
Silversnowfox

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Credits lost: 198k (2 Premium Spectre Packs)
Bioware points lost: 0
Origin ID: Silversnowfox

#621
casadechrisso

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Credits Lost: 99k (1 Premium Spectre pack)
Bioware points lost: 0
Origin ID: casadechrisso

#622
thePure1

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Just tried my victory pack. Got the error. Right now I have no idea if I got something from it :/

#623
Liahim

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Credits Lost: 120,000
Origin ID: Liahim

Already a month with this bug... Pathetic service...

Modifié par misho29, 04 avril 2012 - 12:43 .


#624
SCharger

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Credits Lost: ~400k
Origin ID: Nashpach

just lost a special Spectre pack. There goes 100k credits.

Modifié par SCharger, 04 avril 2012 - 01:08 .


#625
kea_spicy

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Well, it's good to know it's not just my game/ Origin account messing up. Within the past 24 hours I've gotten the error with a premium spectre pack and 4-5 normal spectre packs.

Is it only deducting the points, or are we still getting items and the game isn't displaying them to us?

ID: kea_Spicy