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WARNING: Failed pack purchases can cause loss of credits and/or Bioware points (Updated: 5/4)


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#651
Drowin94

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Suffered two characters in multiplayer with discharge level during the campaign "Operation Predator," but did not get a set for participation in the action. Only for the victory.
OriginID:Drowin

#652
Asutank

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Bioware points lost: 480
2 x Premium Spectre Pack
Origin name: Asutank

Problem I had was that first time it happened, I rebooted and assumed it had awarded some random stuff somewhere like people say it does when it bugs out like that. The second time I even got a Gunsmith 9/10 achievement without any weapon going to nine (closest one is Carnifex VIII) though so it's fair to say that none of the 2 packs that bugged got added to my arsenal. :(

#653
nowhereman038

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Wish I'd seen this thread earlier. Bought one Premium Spectre Pack, tech support said my credits would be refunded shortly, bought another, same error/phantom credit refund/no new items and the credits are gone. It's not real money, but still kinda disappointing.

Looks like I'm out 198k. ID: Ltdan038

#654
kotli

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I lost 240 Bioware points on a Spectre pack a little while ago.
Origin Name Kotli.

BTW I get "Please Wait we are serching for outstanding Purchases" when i clicked on store again (by mistake), that results in the Puchase fail error popping back up.

I wonder if the Store broke.

Modifié par kotli, 04 avril 2012 - 01:11 .


#655
TwwlX

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Fix this ****! I am sick and tired of constantly losing credits. There better be some kind reimbursement for all this bull****.

#656
kz3rt

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Asutank wrote...

Bioware points lost: 480
2 x Premium Spectre Pack
Origin name: Asutank

Problem I had was that first time it happened, I rebooted and assumed it had awarded some random stuff somewhere like people say it does when it bugs out like that. The second time I even got a Gunsmith 9/10 achievement without any weapon going to nine (closest one is Carnifex VIII) though so it's fair to say that none of the 2 packs that bugged got added to my arsenal. :(

Happened to me once (with a mantis). Next time I got a mantis it jumped two levels.think you'd be SOL if it had hot 10 though. 

#657
Asutank

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kz3rt wrote...

Asutank wrote...

Bioware points lost: 480
2 x Premium Spectre Pack
Origin name: Asutank

Problem I had was that first time it happened, I rebooted and assumed it had awarded some random stuff somewhere like people say it does when it bugs out like that. The second time I even got a Gunsmith 9/10 achievement without any weapon going to nine (closest one is Carnifex VIII) though so it's fair to say that none of the 2 packs that bugged got added to my arsenal. :(

Happened to me once (with a mantis). Next time I got a mantis it jumped two levels.think you'd be SOL if it had hot 10 though. 


I know basic weapons can jump two levels sometimes on plain cards as well, but here's to hoping that my next Carnifex card will bump it to Carnifex X :). Cheers for the post.

#658
Kelrin

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Bioware points lost: 240
1 x Premium Spectre Pack
Origin name: Kelrin

The store displays an error message each time I enter it.
"One or more of your purchases failed to process. If this error continues to appear, please contact customer support"

Edit : Uh, that's weird... after quitting the game and re-launching it, it seems that the content of my pack was finally delivered. You might want to try, check your weapons level before you buy your pack (maybe write it somewhere), do the same with your consumables, and with your characters' xp, and check again after re-launching ME3.

Modifié par Kelrin, 04 avril 2012 - 02:30 .


#659
Zahxia

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Lost 240 Bioware Points on a Premium Spectre Pack.
Origin: Zahxia

#660
Ubik2000

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Lost a Spectre pack on 4/2 and a Premium Spectre Pack on 4/3
Origin: Ubik2000
Tried playing a mission right after losing the Premium, but when I quit the game and restarted, still no luck. Is it even worth it to try buying anything at this point?

[edit] I was also hit with the "hosting player has left" just as I was purchasing a spectre pack over the weekend, but I think that may be a seperate "bug."

Modifié par Ubik2000, 04 avril 2012 - 03:00 .


#661
Vervuel

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Lost 2 x Premium Spectre Packs
480 Bioware points
Origin ID: Vervuel
Had just opened game, was able to redeem my victory/commendation packs just fine by the way.

#662
thePure1

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Any packs, even the victory/commendation, I get this error. So tiring to restart the game each time for each purchase.

#663
SpartanCommander

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I can't seem to get the Victory or participatoin pack's even though I participated. They are in the store it say's their free but every time I try to get them it tell's me their been an error.

I'm trying several times and it's not working.

#664
Volpone

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Purchase: Premium Spectre Pack
Credits Spent: 99,000

Received the 'transaction failed' error. First time I've seen that, but of course it happens with the most expensive purchase. I hope tech support can help -- I sent in a request.

#665
mdrake200

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After seeing what I believed was four packs failing, I decided to write down all of my weapon levels and equipment levels.

Despite consistently getting the failure to deliver message, upon exiting and reloading the game I did receive upgraded versions of weapons and some equipment as well.

While perhaps not entirely conclusive, I'm pretty sure you are indeed getting items, you just don't get to see what they are unless you're keeping a list of what you have currently.

#666
Wytchblades

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Had happend to me 3 + times. Finally created a account to complain. Its very annoying.

#667
Sarifa

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same, just wanted to buy my first 99.000 super Spectre pack thing, and BAM error. This happens to me more often than not, and yes I check if it simply gives me items without notice on next log in, and no, nothing. No upgrades and no packs of ammo or anything. More than 10 times with spectre packs and now this super pack. This is getting ridiculous, and a huge waste of my time.

#668
jonanp

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I have lost 180,000 credits attempting to buy a Specter pack on 3 different attempts.  
THIS IS GETTING SO OLD ! ! ! !

I am starting to lose faith in any company’s ability to make a decent game anymore /sigh

#669
grumpyboobyhead

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I tried buying a premium spectre pack too and it didn't acknowledge my purchase but most of my credits are gone.
I did get the message that nothing happened and that if the issue persists, contact T-support to get it fixed and when I closed the game and put it back on, the amount it cost to buy the premium spectre pack was gone.
And I didn't find any new weapons in my inventory so if sombody could do something about it, it'd be great because I really just wasted a couple of hours just to collect enough money to buy that pack.

ID:godblessit2001

Modifié par grumpyboobyhead, 04 avril 2012 - 08:50 .


#670
Scylla007

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well i had this today too i bought 2x special Specter packs (198k)
but got error then i left the game and when i came back no credits and no new items...
now i just talk with EA support via live chat and they said to me that they are hoping to solve this problem soon....
i can only hope they will give us refund :/

Origin ID: Scylla007
Credits lost: 198 000

Modifié par Scylla007, 05 avril 2012 - 06:19 .


#671
bi_hide

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Lost 99000. Then spent 30 minutes with Origin Live help which didn't help at all.

Origin ID: hamdoughnuts

#672
Scaley

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1x Premium Spectre Pack just 'lost'. Lost connection to servers too later on.

I can't be entirely sure if like others have seen that after re-starting ME3 I didn't actually get my packs contents. Of course I can only really be sure if I get to 'look' at the pack when I purchase it.

#673
Rednakram

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2x spectre packs and 1x premium spectre pack so in total 560 bioware points lost
kinda scary that its a roulette kind of shop in a whole new style with this bug

#674
shedevil3001

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yeah i just had 108950 credits to purchase a special spectre pack and it failed, lost credits and cant get it now, i wish this issue would get fixed, its frustrating playing hard to get packs i really want only for the purchase to fail and it still take the credits but no pack recieved :(

Modifié par shedevil3001, 04 avril 2012 - 11:37 .


#675
fhtagn

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I don't mind so much when I lose credits, but Bioware points that I spent real money on are another story.

Origin ID: nerglish
Bioware points lost: 240 (1x Premium Spectre Pack)