TheyCallMePro wrote...
Almost lost a premium specter pack but was finally able to test out the disconnect and it worked for me... the steps I did were:
1. Don't leave the game or the store when your pack fails.
2. unplug the internet cable from back of computer. The message that said your pack failed will turn into you lost connection to the game(still in store).
3. Reconnect.
4. Click ok on the message on the screen and it will then bring you back to the main menu where it automatically reconnects you.
5. Click on Multiplayer and once connected it will show you the pack you purchased.
Thats exactly what I did and it worked for me. Hopefully for others ^
Modifié par Darlokovich, 05 avril 2012 - 05:01 .
nerael2 wrote...
Just got jipped another 99k from a failed Premium Spectre Pack.
restarted the damned game before every purchase, AND have been buying recruit packs before i buy anything else as a buffer for the bug. didn't help me this time.
Darlokovich wrote...
I try two times. It not help. Credits lost and packs not buying.
Darlokovich wrote...
Lost about 600K (10+ spectre). There are no items appear in the pack later. Before every buying I restart origin and game, but it seems it's some random bug. Bioware talk about some fix, but stealing of my time is still continue...
Origin ID : Darlokovich
UPD: 11+ spectre box. 5 minutes ago it disappeared again. Oh...... Bioware, for what I pay? For this piece of bug?
Such customer service must burn in hell......
Modifié par Darlokovich, 05 avril 2012 - 06:07 .
Credits lost: 198k (99k yesterday, 99k today)
Tried to buy: Premium Spectre Pack x2
Origin ID: Intellcorporate
Modifié par Intellcorporate, 05 avril 2012 - 06:34 .
Kzzz wrote...
Contacted EA and you know what they told me? "in our end it shows, that you're never tried to purchase any thing." Yes. 11 promoted characters, every class/race (exept salarian enginer) unlocked, dozen of guns and i NEVER tried to purchase ANYthing. Definetly =.=
Wynne wrote...
This worked for me as well; around 5x now, I think. But lately I've had no problems with the packs; they've all opened correctly as normal.TheyCallMePro wrote...
Almost lost a premium specter pack but was finally able to test out the disconnect and it worked for me... the steps I did were:
1. Don't leave the game or the store when your pack fails.
2. unplug the internet cable from back of computer. The message that said your pack failed will turn into you lost connection to the game(still in store).
3. Reconnect.
4. Click ok on the message on the screen and it will then bring you back to the main menu where it automatically reconnects you.
5. Click on Multiplayer and once connected it will show you the pack you purchased.
Thats exactly what I did and it worked for me. Hopefully for others ^
People, if you're still having problems, follow this method. Don't hit the "ok" button, just wait until the "failed" message appears, unplug your cable, and after you're booted out to the main terminal, reconnect to the EA servers. Log back into multiplayer and it should work for you as well.
If nothing else, it's worth a try.
It's because they are looking for real money transactions (buying bioware points). They can't see the in-game credit purchases. (This is the conclusion I've come to when dealing with them on this.)
I did the same before, they simply don't understand (clearly don't play ME3 themselves) or can't deviate from their checklist (in which case why do we even bother with people? an automated response would be faster and just as effective).Kzzz wrote...
Well, i defined several times that i was speaking about in-game cash called credits.. It didn't seem they cared for what i said at all =.= But thanks for clarifying.
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