1378 réponses à ce sujet

[enyapjm]

I have enough issues merely keeping a stable connection for the whole 20 mins that a rounds requires for me to get points (802.11g........ caveman tier) Why I can't get the bonus credits from the 'special' rounds deposited to me straight away?...... rrraaa.

Losing an hour or two's worth of work to an internal glitch is horrible. The MP is fun... just increasing frustrating. I hope we'll get the points returned (hoping that they keep records ^^). Esp for peeps who bought them with Bioware Points. That's surely getting into dodgy legal grounds if they don't honour those transactions, at least.

Modifié par enyapjm, 09 avril 2012 - 02:48 .

[Riyuki]

Anyone actually get their credits back...:huh:From EA, that is....

Modifié par Riyuki, 09 avril 2012 - 04:38 .

[Megakoresh]

Riyuki wrote...

Anyone actually get their credits back...:huh:From EA, that is....

As I have said 2 pages back: EA will NOT refund anything. They refused to refund me after a MONTH of bull****ting me and telling me to "wait a couple of days". EA is the worst company in USA and a blight on videogame industry by many internet polls and surveys, how can you expect them to give a damn for customers, when they only see us as dumb cows that can be milked for money and jerked around any way they want?

Modifié par Megakoresh, 09 avril 2012 - 07:36 .

[Benny8484]

Megakoresh wrote...

Riyuki wrote...

Anyone actually get their credits back...:huh:From EA, that is....

As I have said 2 pages back: EA will NOT refund anything. They refused to refund me after a MONTH of bull****ting me and telling me to "wait a couple of days". EA is the worst company in USA and a blight on videogame industry by many internet polls and surveys, how can you expect them to give a damn for customers, when they only see us as dumb cows that can be milked for money and jerked around any way they want?

They will, they don't have a choice.  I don't care if they have to go through every single one of us individually & get it worked out, but stealing is a felony.  I want my 500,000+ credits & I am going to continue to demand them until I get them.

[BelGarion113]

Benny8484 wrote...

Megakoresh wrote...

Riyuki wrote...

Anyone actually get their credits back...:huh:From EA, that is....

As I have said 2 pages back: EA will NOT refund anything. They refused to refund me after a MONTH of bull****ting me and telling me to "wait a couple of days". EA is the worst company in USA and a blight on videogame industry by many internet polls and surveys, how can you expect them to give a damn for customers, when they only see us as dumb cows that can be milked for money and jerked around any way they want?

They will, they don't have a choice.  I don't care if they have to go through every single one of us individually & get it worked out, but stealing is a felony.  I want my 500,000+ credits & I am going to continue to demand them until I get them.

I'm with you, it's a service they cant refuse to give us as soon as we paid for this service, and we spent lots of time for it.

[MadFuzzball]

Benny8484 wrote...

They will, they don't have a choice.  I don't care if they have to go through every single one of us individually & get it worked out, but stealing is a felony.  I want my 500,000+ credits & I am going to continue to demand them until I get them.

Stealing actual currency is against the law. Credits, however, are a fictuous item and you cannot press charges for this. Bioware points are another matter. As much as I am POed about the whole thing and the credits I have lost, you simply cannot sue for loss of credits. If you could, every MMO that ever had the plug pulled would be a lawsuit. "Oh I put so much time and effort into the game! You owe me!" You see?

As much as we want to do something crazy we should just relax as best we can and have faith that they will resolve this issue AND give us our credits. 

BTW Bioware just lost an additional 99k Credits from loss of Premium Specter Pack.  

Total loss is now up to 252k

[sparkomatic1972]

shedevil3001 wrote...

im still having trouble purchasing packs of any kind, occasionally the recruit pack works, but everything else fails but still takes the credits, no new items in my inventory, this really needs fixing badly, its making mp difficult for me if i run out of medi gel or other things and cant purchase packs, i have tried unplugging the cable from my router and it made no difference sadly, please bioware fix this rather frustrating bug

Same, this is frustrating

cheers

[Derleaf]

Origin ID: Derleaf
Credits lost: 198,000 (2 premium spectre packs). Possibly more as it's hard to tell if they have processed properly and I didn't think to look until I had bought a lot of packs.

I have just spoken to an EA rep and he stated that the patch due on the 10th should allow this issue to be addressed, but until it is released EA cannot alter the bioware points balance.

[Seeeg]

lost 99,000 again.. f**king rEApers.

[drakodlak]

Credits lost: 198k (2x Special spectre pack)
Bioware points lost: 0
Origin ID: Bobrolinka

1.lost: +/- 7.4.2012 3:30 p.m. +2 GMT
2.lost: +/- 9.4.2012 6:00 p.m. +2 GMT

[Darlokovich]

Adam2190 wrote...

hellzapop wrote...

This could be an intentional bug designed to prolong the life of the mass effect 3 multiplayer experience - the vast majority of people who experience this bug will continue to play the game regardless of how many times this issue 'occurs' to them. I contacted their support and "as far as the lost of points unfortunately we cannot restore the lost points." I gotta hand it to them for putting this feature in, as it really has no drawbacks strategically - we cannot do anything about it, and they know even though it is really annoying and a waste of our time, we will keep playing.

I know a couple of people who stopped playing the multiplayer because of this so...

I will be next of this couple if I  lost another  crate again in  this f*****g game again.....

[shootist70]

Don't know about guys but everytime this happens to me (and it happens often), I just quit the game, restart it, and check the multiplayer items. Sure enough, new weapons, character cards, etc will have appeared ready for use. I always get the stuff each time it happens I just didn't get to see the pack opening screen, that's all.

[Eldrac]

Purchased the 99.000 spectre pack, got nothing, lost credits.
In other occasions lost 30k.
I contacted support, they told me to refer to the retailer.......
Most fun of the multi-player is the opening of these boosters.
They really need to prioritize and fix this problem first.
Eldrac78

[IgnosHeind]

where is my operation overlord...!!

[cebb]

Lost 99K! And it's my birthday today! Thks, really appreciated that! And I will keep all of this in mind next time I'm considering buying anything from you.

[thePure1]

Where is our fix! 18 days now and not a word!

[Japkap79]

Credits lost: 60k
Bioware points lost: 480
Origin ID: JesperM79

Tried to buy 1 spectre pack with credits, and 2 Premium spectre packs with bioware points tried to contact Support at the time with the Bioware points and did the same with the Credits thing that happend the weekend with the commendation screw ups, from the first MP event weekend.

To sum it up:

Credits lost during first MP rewards give away for helping to take down brutes, And the premium spectre issue was during this weekend where 2 failed purchases where, and i checked if it just did not fail to show the cards like you have listed under the FAQ part of origin help tips, had no new items under my chars.

[Zhyszhak]

Credits lost: now it's 4 Premium Spectre packs, that's 392000 credits
Bioware points lost: 0
When? Last one at around 1:15 CET, other ones some time during the last week.
Origin ID: Zhyszhak

The weird thing is, that after the purchase of the pack fails, I can join one more game, but I will ALWAYS disconnect after the first wave. Afterwards I cannot find or join any games anymore. This happened each time after a purchase failed.

[MadFuzzball]

shootist70 wrote...

Don't know about guys but everytime this happens to me (and it happens often), I just quit the game, restart it, and check the multiplayer items. Sure enough, new weapons, character cards, etc will have appeared ready for use. I always get the stuff each time it happens I just didn't get to see the pack opening screen, that's all.

This has happened to me a couple of times, where I see something new like more medigel or something. I just guess that I got some other stuff too even thought I dont know what it is. Other times though, which I have listed. I cannot see anything new. 

Its just really messed up. 

[E71]

(The values below are updated as more credits/points are lost)

Credits lost: 713k
Bioware points lost: 0
Origin ID: E_71

These are just the credits I lost that I made note of, you know, since it's 99k at a time...

4/9: 396k (prem spec x 4)
Update 4/14: +99k (prem spec)
Update 4/16: +99k (prem spec)
Update 4/17: +20k (vet)
Update 4/19: +99k (resurg)

Modifié par E71, 19 avril 2012 - 05:49 .

[BeakieHelmet]

Credits lost: 40k
Bioware points lost: 0
Origin ID: BeakieHelmet

This was a while ago but I lost about 40k trying to get veteran packs when I first started playing multiplayer. Not a lot, but I don't get a lot of time TO play multiplayer, so every little bit helps.

Plus I seem to keep getting identical packs - like the same Salarian Infiltrator or Human Engineer or Turian Sentinel along with the same weapons and bonuses over and over when I buy in quick succession, which can be really frustrating when I'm trying to get characters I haven't unlocked yet.

Hell, I still haven't unlocked half the aliens, and we'll be getting a bunch more aliens patched in any minute now.

[D12AK0]

UPDATE...

Player ID:  FAF_DRAKO
Credits:  1,158,000 ---> (16 Spectre Packs and 2 Premium Spectre Packs)
BioWare Points:  640 ---> (4 Spectre Packs)

Please fix this issue soon and at the very least... give me back my BioWare Points!?

and counting...

Modifié par D12AK0, 10 avril 2012 - 06:14 .

[Darlokovich]

shootist70 wrote...

Don't know about guys but everytime this happens to me (and it happens often), I just quit the game, restart it, and check the multiplayer items. Sure enough, new weapons, character cards, etc will have appeared ready for use. I always get the stuff each time it happens I just didn't get to see the pack opening screen, that's all.

After it start I check inv every time! No stuf, no cards, no upgrades.

[YoMaNiTz420]

Darlokovich wrote...

shootist70 wrote...

Don't know about guys but everytime this happens to me (and it happens often), I just quit the game, restart it, and check the multiplayer items. Sure enough, new weapons, character cards, etc will have appeared ready for use. I always get the stuff each time it happens I just didn't get to see the pack opening screen, that's all.

After it start I check inv every time! No stuf, no cards, no upgrades.

What shootist says works for me also.  At least I get my stuff but it can be kind of annoying to have to exit 8/10 times I buy a pack of somethin, especially if I'm with a fun group.  If I get the failed message and choose to continue playing without exiting, the other 3 people in my group will disappear at the end of the first wave of the next match. 

[CriZe]

The_CriZe
Lost 60,000c

One Specter Pack

Modifié par CriZe, 10 avril 2012 - 02:18 .