1378 réponses à ce sujet

[bmchan]

Bioware Points lost: 240
Credits Lost: 0
Origin ID DutchBM
Time: 4/11/2012 9:17PM CST

[Bright-Eyes]

Bioware Points lost: 240
Credits Lost: 0
Origin ID Bright-Eyes112
Time: 4/11/2012 10:44 PST

[ElricVIII_Melnibone]

Origin ID: Shinobu_Kitsune
Credits Lost: 20,000
Bioware Points lost: 260
Several times. Contacted Origins chat help, they just told me 'we know' and didn't offer any resolution or refund.

Doh, just lost 5,000 more credits April 11, 2012 11:10PST

Modifié par ElricVIII_Melnibone, 12 avril 2012 - 06:11 .

[inko1nsiderate]

Has anyone who has posted here had their issue fixed? Customer support has been... less than useless.

[Oson the Unsound]

Nope.

[Brakensiek]

Credits lost: 130k
Origin ID: MorbidAnalFog

[Gocad]

Hell will freeze over the day customer support will actually do anything more than sending out a canned response that tells you that they can't do anything about it.

Bioware Points lost: 240 480
Credits Lost: 0
Origin ID John_zoidberg_md@hotmail.com
Time: 4/12/2012 8:42 CEST

Modifié par Gocad, 12 avril 2012 - 07:42 .

[inko1nsiderate]

Alright, after talking to technical support:

There are no logs of the multiplayer purchases that do not use Bioware Points. Not even when the store operates normally. It seems like there is no way to get this problem addressed.

Modifié par inko1nsiderate, 12 avril 2012 - 06:57 .

[joe917]

Bioware points lost: 240
Credits Lost: 0
Origin ID: Pham917
Time: Wed April 8, 2012 2:00 am

Submitted EA ticket as well.

[Rogue Eagle]

Bioware points lost:
Credits Lost: 99,000 credits on Premium pack.
Origin ID: Rogue_Eagle
Time: April 12 at 07:50pm NZ time.

Submitted EA ticket as well.

[Benjiprice]

inko1nsiderate wrote...

Alright, after talking to technical support:

There are no logs of the multiplayer purchases that do not use Bioware Points. Not even when the store operates normally. It seems like there is no way to get this problem addressed.

So then its fraud!
Any ideas how to legally procecute them?

[lehmanndemon]

Just happened, AGAIN. Played a bunch of missions to have enough to buy a Spectre pack, purchased said pack, it failed and now I have lost the credits and didn't get the pack. Pretty annoying after I spent real money earlier today to buy BW points!!! Fix it please!

ID: lehmanndemon

Modifié par lehmanndemon, 12 avril 2012 - 10:00 .

[kbunny65]

just happened to me and would not let me start a new match so no luck with the work around.
credits lost: 60k
bioware pts: 0
origin id: rickdlong65
date: 4/12/2012  about 5:00am central time

Modifié par kbunny65, 12 avril 2012 - 10:06 .

[DreadBerserker]

just happened to me and now I can't buy more premium spectre packs.
Credit lost: 0
Bioware pts: 480 (2 Premium Spectre packs)
origin id: alztech
date: 4/12/2012 18.58 +7 GMT WIB

[merikano]

Happened to me yesterday to two premium spectre packs. I contacted EA but as always they were useless and ended up referring me to BW. Since this happened yesterday I'm not entirely sure of the time so I'll guesstimate.

Credits lost: 198k (two premium spectre packs)
Origin ID: PeoplesVictory
Email: merikano@gmail.com
Date: 4/11/2012 8AM EST and 4PM EST

I've been a fan of BW for years now and they have yet to really let me down. So in BW I trust.

[omikron199]

just happened to me and now I can't buy
Credit lost: 0
Bioware pts: 240 (Premium Spectre pack)
origin id: id_Omikron
date: 4/12/2012 19.05 +6 GMT

Modifié par omikron199, 12 avril 2012 - 01:13 .

[pacbandit]

Bioware Points lost: 0
Credits Lost: 99k
Origin ID: thepacbandit
Time: 4/11/2012


This really sucks. Isn't the whole point of the multi player to use the store and unlock better weapons and characters to try the more harder difficulties. They should really close the store or even just turn of the servers for a bit until this issue is resolved as so people will stop losing bioware points and or there hard earned credits.

[Marillius]

Bioware Points Lost: 0
Credits Lost: 99K (Premium Spectre Pack)
Origin ID: Marillis
Time: 4/12/2012 ~12pm
Additional Items Lost: Special Items Pack from redeeming code for Alliance Normandy model.

[arpegiuspunk555]

Credits Lost: 50000
Origin ID Maxblur07
Time: 4/12/2012 

[JayR481]

Bioware Points Lost : 4800
Credits lost : 0
Orgin ID : lBaltyl
Time : Since launch

[Dragoonus]

Bioware Points lost: 960
Credits Lost: 99k
Origin ID: BSDgodfather

woud be nice if we woud get some kind of an answer/message
if they are doing something

[Gendis_Khan]

Bioware points lost: 0
Credits Lost: 99.000
Origin ID: Gendis_Khan
Time: 4/12/2012

[Rogue Eagle]

Bioware points lost: 240
Credits Lost:
Origin ID: Rogue_Eagle
Time: April 13 at 10:55am NZ time.

Submitted EA ticket as well.

[TwwlX]

Are we ever going to get an update on this issue or not?

[F4ll3N1]

Bioware Points Lost: 260
Credits lost: 0
Origin ID: F4ll3N80
Time April 12th 6:37PM PDT