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WARNING: Failed pack purchases can cause loss of credits and/or Bioware points (Updated: 5/4)


1378 réponses à ce sujet

#151
Bakakenny

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Origin ID: Nebulocity
Credits Lost: 85,000*
*As of this posting, hopefully it doesn't happen tonight.

I was in main multiplayer screen (not in a group of other players, but at the match selection screen) for two of the losses. The others were in-between matches.

#152
Atalanta

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ID: Agrotera
Lost both Commendation and Victory packs to this bug, as well as a bunch of credits. Can't join any type of match either, I get an error.

#153
Kev2K

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Bioware points lost: 160
Origin ID: Dowoong

#154
DCowboy948209

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Credits lost: 20,000
Origin ID: DCowboy948209

#155
Binke31

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Bioware points lost: 280
Credits Lost: 60k
Origin ID: Binkee

#156
Sheyin

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Credits lost: 20k
Origin ID: Sheyin

#157
macuill

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Credits lost: 120k
Origin ID: macuill

#158
TheyCallMePro

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BioWare Points lost: 160
Credits Lost: 120,000
Origin ID: TheyCallMePro

Modifié par TheyCallMePro, 23 mars 2012 - 05:49 .


#159
TheLastDisease

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OriginID: TheLastDisease
Bioware Points lost: 320
Credits Lost: ~15,000

#160
Wampafodder

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Issue seems to be resolved. I've been able to buy packs all afternoon and this evening without issue. I still wish there was a way to get back all the creds I from when I thought this was just an intermittent issue >_<

#161
Ashyuriel

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OriginID: Ashyuriel
Credits Lost: 120k

#162
honoraryorange

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Credits lost: 83k (I think? )
Bioware points lost: 0
Origin ID: HonoraryOrange

This is freaking ridiculous.

#163
goofyomnivore

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OriginID: GoofyOmnivore
Bioware points lost: 0
Credits lost: 85k-ish

Happened after a Gold game had ended around 3:45 AM CST.

#164
UndefinedM

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Wampafodder wrote...

Issue seems to be resolved. I've been able to buy packs all afternoon and this evening without issue. I still wish there was a way to get back all the creds I from when I thought this was just an intermittent issue >_<


yeah, you wish. just happened to me again with a premium veteran.

Credits lost: some 100k-200k, can't really remember
BP lost: 0
Origin ID: mistery

Modifié par UndefinedM, 22 mars 2012 - 09:48 .


#165
tidalness

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Credits lost: 420k
Origin ID: tidalness

UPDATED: Lost another 60k (for 180k total, was previously 120k) last night exiting the game immediately after getting a refund from a failed purchase :( This game...

UPDATE 2: It happened again! I even joined a game this time after getting a refund and it still didn't process. Guess I won't be buying anything until this bug is fixed...none of my purchases seem to be going through anyway, but at least I haven't lost any items or levels.

Also, I know for sure it's not anything on my end, since the same thing happens on other computers using my account, and other people using my internet connection don't have the problem (or at least, not nearly as often).

UPDATE 3: Had encountered some luck with successful purchases, but just now I lost another 60k. Total updated accordingly.

UPDATE 4: Purchase failed and then I got bumped from the EA server (not my internet connection, though) before the refund was processed. This is driving me nuts!

UPDATE 5: Same as update 4. Le sigh.

Modifié par tidalness, 28 mars 2012 - 06:35 .


#166
amalibun

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Lost the Victory Pack

#167
Iron---Man

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Victory pack lost.

ID: IronMan35

#168
Jecalux

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I just lost my Victory Pack. Every time I tried to redeem it I got the error message which tells you to contact support, so I've tried closing out multiplayer and then the whole game, but when I restarted the game the Victory Pack was gone. The Commendation Pack worked fine.

Origin ID: Jecalux

#169
Thomas50181

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I lost > 85k so far. Don't know if it's a solution, but this error only occured, when i already was in the game and did play some matches. It happens, when you leave the lobby and go shopping. It never happened to me, when i started ME3 and went straight to the shop. So i got my victory and commendation pack without problems.

ID: toku8691

#170
Micman

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credits lost: 120k
bioware points lost: 0
origin id: m1cman

contacted EA support and got confirmation that it is a problem and no solution. Sounds like they don't intend to give me the credits I earned.

#171
bluumz

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It has affected my single player. my stats were reset and lost all my credits. so im stuck near the end f the game at level 1 with no cash. oh the joy

#172
Stonewall_Jack

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credits lost: 63000
Origin ID: Ozgwald

5k recruit pack
20k veteran pack
33k premium veteran pack

Update:
+5k recruit pack

Issue: SOLVED

Modifié par Stonewall_Jack, 04 avril 2012 - 07:42 .


#173
DCowboy948209

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Last night, when I noticed this for the first time, I was able to get the Victory pack and Commendation pack, but that was after I already lost 20,000 credits on a veteran pack. I'm worried to try and purchase another pack worth more than 5,000, fearing it will glitch out again.

#174
accessd

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The problem is back for sure. Yesterday evening I was able to buy packs (been unable since early weekend) but not anymore.
It is really unprofessional of BioWare not to address this.

#175
Dynosu

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bioware points lost: 320
2x Spectre pack
origin id:

Modifié par Dynosu, 22 mars 2012 - 12:50 .