665 réponses à ce sujet

[Vasparian]

Aedan276 wrote...

El_Spiko wrote...

 Against EA. After reading through the list of promises about the ending of the game they made in their advertising campaign and PR interviews, it was clear that the product we got did not live up to any of those claims. This thread has a great compilation of their claims: 
http://social.biowar.../index/10056886

Clearly, none fo these were represented in the ending. If anyone else wishes to file a complaint (the more there are the more likely the FTC will take action) just go to FTC.gov and fill out a complaint form in the Consumer Protection section. Here's EA HQ's address and phone number:
209 Redwood Shores Parkway  
Redwood City, CA 94065
(650) 628-1500

This is not somethign I was happy to do, but after the terrible ending that was in no way the product that had been advertised to me and the lack of any kind of response from Bioware/EA to address this, I felt it was one of my only recourses. I'll be returning my copy of the game before the end of my 30 day return policy if the ending still hasn't been addressed by then.

Shouldn't we at least wait until they have their say at the end of the month before taking these actions? 

The Indoctrinating theory might still be true, after all. 

We shouldn't have to wait for their say. There should never have been a need for their say.

[Memengwa]

teknoarcanist wrote...

Apfelweinbrauer wrote...

Nice... F*cking beautiful...

We just lost any kind of moral integrity with this kind of behaviour and demonstrated to the whole world that we are indeed just spoiled brats who don't deserve better...
The only hope for the endings is now the very slim chance that BioWare might have intentionalle planned this and is going to release them anyway...

The movement ist officially dead now, I am leaving the line for good, bye everyone!

Agreed.  I'm done.

Line status = no longer held.

Wow, a little something like this scares you and you run, then the comment about the moral cowardice of the "hold the lines" is pretty truthful.

"Hold the lines" means no matter the cost, or untill the costs are too high. Is this your limit? Haven't the Salarians taught you anything? where is your soldier spirit, SOLDIER?!! Get back to the line! Hold the line!

[Persephone]

Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

EA Global HQ is in the United States.  Also, as a company doing business in the United States, this is a perfectly legitimate action even if they were a foreign entity.

It's is bloody ridiculous. I predicted this "cause" would self destruct. And this is the first shot in its back by an ally.

Sorry, you can sit and hope and tell yourself you're doing a good thing.  Me?  I'm taking some action.  If you consider that a "shot in the back," then we are NOT allies.  *My* damn allies fight back.

Frontal assault may LOOK glorious and feel heroic for a moment....but it'll get you killed. Just ask Cailan.

[SaladinDheonqar]

Why are people overreacting to this? He filed a complaint. It's not like he's suing them. If you check out the link in the OP, you can clearly see Bioware has mislead us. So why not complain to the right authorities? And those of you saying this is going one step too far, that's not how you get things moving in life. You have to do everything within your power to get your point across. If this helps our cause, why would you dismiss it?

Modifié par SaladinDheonqar, 16 mars 2012 - 07:00 .

[Nyila]

The Big Palooka wrote...

Memengwa wrote...

FTC complaint is what you do, for example, when you were sold a product that was lacking. Like a pair of shoes that go broke after 3 weeks of wearing. You go to the store to get a refund, and they show you the door.

so you file an FTC complaint against the store. That's different from a law-suit. You dont' go to court. But they do look at the company, and at what happened.

The difference being that a pair of shoes breaking after a clearly insufficient period of use is an objective product fault.

A situation like this, where an aspect of the product is unacceptable due to completely subjective factors, like story appropriateness, writing quality or emotional impact, is not the kind of thing it's appropriate to make accusations of what basically amounts to fraud.  That kind of thinking hurts the entire Retake movement.

ME3's endings aren't a violation of any official contract.  They might be a violation of trust, but that's an issue of fan loyalty and of how a company chooses to do business.  It's still a big deal, because like I said before, you can violate consumer trust without ever doing anything illegal and that can hurt your business.

Filing an FTC or BBB complaint isn't a lawsuit, that's true, but it is an accusation that a company is engaging in unethical, illegal or inappropriate business practices, and that is simply not the case.

And besides, the FTC and BBB have bigger fish to fry..

[Brahlis]

Some of you must be new to the internet.

[Prumand]

I do want to rewrite what I said:

I think this is an action you took out of hatred for the company and the ending itself. The game is a masterpiece in the gaming industry since pong came out. You are in your full right to file a complaint, but if we want to keep the dignity of our movement, we need to go through this peacefully until Bioware responds to our complaints.

[AtreiyaN7]

omgBAMF wrote...

Ignorant ppl on the forum....
Complaint =/= lawsuit

Welcome to first-world rights, everybody. IDK about wherever you may live, but people are free to voice any praise or grievance they wish to whoever they wish here in the USA. We have rights for a reason... if you don't want to use them, fine, but don't belittle someone else because they choose to legitimately voice there opinions.

How many people here even know what F.T.C. stands for? Not many I imagine.

The Federal Trade Commission. And your point is? See my above statement - it still applies. Would you like to see what it says about their mission from their website?

Our Mission
To prevent business practices that are anticompetitive or deceptive or unfair to consumers; to enhance informed consumer choice and public understanding of the competitive process; and to accomplish
this without unduly burdening legitimate business activity..

History of the FTC

When the FTC was created in 1914, its purpose was to prevent unfair methods of competition in commerce as part of the battle to “bust the trusts.” Over the years, Congress passed additional laws giving the agency greater authority to police anticompetitive practices. In 1938, Congress passed a broad prohibition against “unfair and deceptive acts or practices.” Since then, the Commission also has been directed to administer a wide variety of other consumer protection laws, including the Telemarketing Sales Rule, the Pay-Per-Call Rule and the Equal Credit Opportunity Act. In 1975, Congress gave the FTC the authority to adopt industry-wide trade regulation rules.

When they said your actions would have an impact on the game? That wasn't a lie, unless you consider characters either living or dying depending on your actions as not having an impact. When they said your decisions would carry over previous games and have an impact? They carried over and had an impact. Sorry the ending wasn't QUITE enough, but I don't think the fact that there weren't as many choices as you wanted and not as much exposition, etc. as you wanted qualifies as deceptive or unfair practices. But hey, whatever - who cares that people are so insane over the endings to a great game that they're going to ridiculous extremes.

Modifié par AtreiyaN7, 16 mars 2012 - 07:01 .

[Almostfaceman]

Again, nobody is being sued. One person is filing a complaint with the FTC. Everybody calm down and stop talking about lawsuits. That's not what's happening here.

[tanuki]

I agree with everyone who said it was incredibly stupid and childish move.>.<

[Akael_Bayn]

The Big Palooka wrote...

A situation like this, where an aspect of the product is unacceptable due to completely subjective factors, like story appropriateness, writing quality or emotional impact, is not the kind of thing it's appropriate to make accusations of what basically amounts to fraud.  That kind of thinking hurts the entire Retake movement.

It's not a problem with the ending's "emotional impact" or whatever.  It's a problem with the ending not living up to the promises made of it.  If they'd said "the ending is gonna be great!" I wouldn't have a complaint.  That's subjective.  But they have failed, objectively, to deliver the content that they promised, re: number of endings, game decisions factoring in, lore being explained, etc.

[Arokel]

DemGeth wrote...

Arokel wrote...

DemGeth wrote...

It'll be even funnier when one of you sues and no alternate ending is made because EA lawyers tell them not too lol

Please Dem you are not helping.  I'm sorry that your game doesn not work but please try and calm this thing down.

I'm bored though and they are being crazy.

Ok fine.....FTC will not respond to any complaints in Entertainment industries about quality of product.  BBB covers things like the game being broken, but they still don't get computer software so there's at least a 6 month litimus on those complaints being looked at

That's just reality.

End of Story.  

((See I'm not a terrible person))

Sorry Dem.  I never meant to imply your were. 

[Darthlawsuit]

Harbinger of Hope wrote...

Skyblade012 wrote...

It's not a lawsuit, it's a complaint to the Federal Trade Commission to look into false advertising done by the company. 

Some people really can't read sometimes. Like you said, it is a complaint, not a lawsuit. S**t people, you call IGN and gamespot ignorant, and yet you bash this poor fella because you have no idea what he has done. Double standard much?

Most people are too dumb to understand the difference. I think the reapers had the right idea when they started harvesting us. We are too dumb to learn more advanced technologies.

[Akael_Bayn]

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.

That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 

How so?  It seems VERY analogous to me.

[MissMaster_2]

I want to talk about this a little more.

No mater what we think about silly lawsuits it really does not mater. If there is a case, then that is it. This might be a monumental thing in the Game industry or it might be a flash in the pan. The only reason this might have something is because there were dav promises that are documented. if they never said anything about the endings then there would be no case but because there is evidence they might be in trouble.

[s8383783]

I just don't get it....I'm starting to feel for Bioware. It has only been 10 days since the release of the game, atleast give them time to make a statement.... You people are starting to go kookoo on me, but alas I will still hold the line.

[irishScott3]

Best of luck to you, but I seriously doubt it'll go anywhere. Keep in mind you are legally challenging a company with untold millions of dollars at their disposal. Even if they are violating the spirit of multiple laws, simple fact is they are not violating the letter of anything yet; or at least we don't have evidence that they are. And even if they are I doubt you have the resources to take them on properly.

Every business on the planet has a legal team/advisor that makes sure everything going out cannot be legally challenged. EA/Bioware are no exception to this.

[DemGeth]

Arokel wrote...

DemGeth wrote...

Arokel wrote...

DemGeth wrote...

It'll be even funnier when one of you sues and no alternate ending is made because EA lawyers tell them not too lol

Please Dem you are not helping.  I'm sorry that your game doesn not work but please try and calm this thing down.

I'm bored though and they are being crazy.

Ok fine.....FTC will not respond to any complaints in Entertainment industries about quality of product.  BBB covers things like the game being broken, but they still don't get computer software so there's at least a 6 month litimus on those complaints being looked at

That's just reality.

End of Story.  

((See I'm not a terrible person))

Sorry Dem.  I never meant to imply your were. 

It's cool bro, i can be a real -------.  It's why I'm looking at law school 

[FKA_Servo]

Vasparian wrote...


We shouldn't have to wait for their say. There should never have been a need for their say.

Say, hypothetically, instead of the endings we have, we got a serious cliffhanger. One that was resolved and expanded upon in free DLC further down the line.

This is all covered by the price of the box.

Would that really be a problem?

As long as any DLC that expands and definitively ends the game is free, they upheld their end of the bargain.

[Harbinger of Hope]

I find it extremely hypocritical that people on these forums complain about gamespot and IGN calling them stupid and immature out of ignorance, and yet they call OP stupid and immature out of ignorance.

[Bigdoser]

I think some people don't know what FTC is.

[Akael_Bayn]

Bigdoser wrote...

I think some people don't know what FTC is.

A LOT of them, it seems.

[s8383783]

Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.

That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 

How so?  It seems VERY analogous to me.

Because you compared domestic abuse to some one filing a complaint about a video game. 

[duckofyork]

Nice waste of time, I guess? Posts like these make it really hard to be part of the retake mass effect movement. This is petty, pointless, and ridiculously stupid. What you filed is not defensible in a court of law, and I could have told you that if I were a middle schooler... Do you think filing a complaint with the ftc is going to make ea want to do anything for you?