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I filed an FTC complaint


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#301
xxLDZxx

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teknoarcanist wrote...

I'm mostly concerned about the blowback this is going to have. If the whole point is the message/dialogue/communication/PR battle, then the effect of this -- inevitable snarky articles going "disgruntled gamers file suit" -- is going to vastly outstrip any benefits.

They already KNOW we hate the endings. They already KNOW we're dissatisfied and a great many of us are going to return our games.

What does this accomplish?


 
It accomplishes that EA/BIOWARE get bed publicity and ppl that want to invest in this company don't do it because of bad press, potential costumers do not buy the products because of bad press.

Easy EA/BIOWARE do there marketing to sell things.
Disappointed costumers do there marketing to prevent sales.

He has done what he thinks is right and this is his right.
Some ppl wait because they have hope other lost there hope and act.

Bioware promised lots of things with ME3. Did not hold to it(all or only some degree) why shod some ppl believe in what they have told us now, with fixing it?

Ones a lier always a lier.

I wait and see, but I will act too.


Liberty rules!

#302
Almostfaceman

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MissMaster_2 wrote...

I want to talk about this a little more.

No mater what we think about silly lawsuits it really does not mater. If there is a case, then that is it. This might be a monumental thing in the Game industry or it might be a flash in the pan. The only reason this might have something is because there were dav promises that are documented. if they never said anything about the endings then there would be no case but because there is evidence they might be in trouble.


Again, this is not a lawsuit and it won't go to court and there is no "case". It's one person filing a complaint with the FTC.

#303
PleaOfInsanity

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I disagree with this action and while he does have the right to take said action it will like many have said end up as a moot point in the US. However in Europe their centralized false advertisement laws are a lot stricter than in the US. If somebody filed overseas they would be more likely to get a result. In some European countries EA has gotten in trouble several times over using PS3 video for an advertisement concerning the same game on the 360 and vice versa. Our false advertising laws are a lot more lax and require a greater proof of known deceit.

#304
Harbinger of Hope

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duckofyork wrote...

 This is petty, pointless, and ridiculously stupid.


Congrats, you sound exactly like IGN.

#305
Naltair

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This is incredibly silly.

#306
Persephone

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Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.


That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


Because NOTHING Bioware has EVER done to you comes even CLOSE to the HORRORS battered spouses/partners/children go through EVERY bloody day.

#307
irishScott3

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Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.


That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


The odds of us winning a legal challenge at this point are nil unless we've got some golden evidence I don't know about.  On the flipside, losing a legal challenge justifies EA/Bioware and harms us all. 

Acting like spiteful children is not the way to get this franchise the ending it deserves. Remember why we're here, and, constructively, hold the line.

Modifié par irishScott3, 16 mars 2012 - 07:06 .


#308
JELLAQTP

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I was expecting someone to do it in some moment.

#309
RinpocheSchnozberry

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This is hilarious. Thanks for the laugh, OP.

Normally, if I buy a Spectre pack with my MP credits, I'll match it with another pack from my BioWare points as a reward. I'm going to have to buy more BioWare points tonight so I can make sure I get one additional Spectre pack.

But that's just me... voting with my wallet. ;-)

#310
Prince Lex

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Nyila wrote...

The Big Palooka wrote...

Memengwa wrote...

FTC complaint is what you do, for example, when you were sold a product that was lacking. Like a pair of shoes that go broke after 3 weeks of wearing. You go to the store to get a refund, and they show you the door.

so you file an FTC complaint against the store. That's different from a law-suit. You dont' go to court. But they do look at the company, and at what happened.


The difference being that a pair of shoes breaking after a clearly insufficient period of use is an objective product fault.

A situation like this, where an aspect of the product is unacceptable due to completely subjective factors, like story appropriateness, writing quality or emotional impact, is not the kind of thing it's appropriate to make accusations of what basically amounts to fraud.  That kind of thinking hurts the entire Retake movement.

ME3's endings aren't a violation of any official contract.  They might be a violation of trust, but that's an issue of fan loyalty and of how a company chooses to do business.  It's still a big deal, because like I said before, you can violate consumer trust without ever doing anything illegal and that can hurt your business.

Filing an FTC or BBB complaint isn't a lawsuit, that's true, but it is an accusation that a company is engaging in unethical, illegal or inappropriate business practices, and that is simply not the case.


And besides, the FTC and BBB have bigger fish to fry..


Agreed, everyone needs to calm the fudge down. 

While I don't believe filing complaints is the correct course of action at this stage, or even at all, I also don't believe it's going to "ruin the movement". 

The way we look is not shaped by one or even many people filing a complaint, so everyone just needs to take a chill pill and continue to hold the line. 

If someone feels personally damaged by this experience to the point that filing a complaint feels like the right thing to do, then that's their perogative. Personally, I think most of us are adopting a "wait and see" approach, and I don't know about the rest of you, but my resolve hardens with each passing day.

At this point, they could come out and say "we're not going to do anything about it" - I honestly don't care. I will continue to hold the line UNTIL I DIE. Or they fix it. Either or. 

#311
Harbinger of Hope

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Maybe OP should put in Caps COMPLAINT and then provide everyone with the definition of COMPLAINT, which does not mean LAWSUIT.

#312
Nyila

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What's certain is that the unity we had previously might just be crushed in favor of infighting. If you guys want to file complaints, do it, it's a free country.

#313
Persephone

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xxLDZxx wrote...

teknoarcanist wrote...

I'm mostly concerned about the blowback this is going to have. If the whole point is the message/dialogue/communication/PR battle, then the effect of this -- inevitable snarky articles going "disgruntled gamers file suit" -- is going to vastly outstrip any benefits.

They already KNOW we hate the endings. They already KNOW we're dissatisfied and a great many of us are going to return our games.

What does this accomplish?


Bioware promised lots of things with ME3. Did not hold to it(all or only some degree) why shod some ppl believe in what they have told us now, with fixing it?

Ones a lier always a lier.

I wait and see, but I will act too.


Liberty rules!


Said Robespierre. And a little later he perished through the device of his own fanaticism.

#314
Apfelweinbrauer

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Memengwa wrote...

"Hold the lines" means no matter the cost, or untill the costs are too high. Is this your limit? Haven't the Salarians taught you anything? where is your soldier spirit, SOLDIER?!! Get back to the line! Hold the line!:police:


Man get out of your videogame world and take a deep breath of reality!
I don't "fear" anything of this, because there is no possible way this could have a negative outcome for me in real life. I am simply pissed because stuff like that simply ruins EVERY WAY OF A POSSIBLE AGREEMENT on a civil level with EA and or BioWare.

"Ahh dear guys from BioWare, would you please give us alternate endings for ME3 via DLC? By the way, we just filed official complaints against you!"

Image IPB

Modifié par Apfelweinbrauer, 16 mars 2012 - 07:07 .


#315
Almostfaceman

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Persephone wrote...

Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.


That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


Because NOTHING Bioware has EVER done to you comes even CLOSE to the HORRORS battered spouses/partners/children go through EVERY bloody day.


You two are arguing for no reason, filing a criminal charge is in no way the same thing as filing a complaint with the FTC. This is not a lawsuit. This is not a criminal filing. There will be no court battle.

#316
Akael_Bayn

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s8383783 wrote...

Akael_Bayn wrote...

Persephone wrote...

That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


Because you compared domestic abuse to some one filing a complaint about a video game. 


No, I compared complacency in the face of abuse to... complacency in the face of abuse.

#317
MissMaster_2

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TommyServo wrote...

Vasparian wrote...


We shouldn't have to wait for their say. There should never have been a need for their say.


Say, hypothetically, instead of the endings we have, we got a serious cliffhanger. One that was resolved and expanded upon in free DLC further down the line.

This is all covered by the price of the box.

Would that really be a problem?

As long as any DLC that expands and definitively ends the game is free, they upheld their end of the bargain.


A DLC will not be free...they have to make it, pay the workers, pay the voice actors, and the list goes on. It will cost money.,

#318
Akael_Bayn

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Persephone wrote...

Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.


That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


Because NOTHING Bioware has EVER done to you comes even CLOSE to the HORRORS battered spouses/partners/children go through EVERY bloody day.


Difference of scale is not difference of substance.

#319
s8383783

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irishScott3 wrote...

The odds of us winning a legal challenge at this point are nil unless we've got some golden evidence I don't know about.  On the flipside, losing a legal challenge justifies EA/Bioware and harms us all. 

Acting like spiteful children is not the way to get this franchise the ending it deserves. Remember why we're here, and, constructively, hold the line.


The voice of reason =]

#320
Zolt51

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I could understand this if Bioware had delivered a product that was crippled by game breaking bugs. Even so.. video game studios are fragile enough. You shouldn't take action against one unless you seriously want it to sink.

But this..; this has absolutely no merit. I'm struggling to stay civil and it's hard.

99% of what Bioware has delivered was one of the finest, most polished, engrossing video games ever made. Seriously I can't bring another game to mind that can swallow you whole like that.

And then the last 1% was disappointing and unsatisfactory to you. I understand you're upset, precisely because you were so immersed in the experience that getting pulled out of it by the ending was a traumatic experience.

But seriously, to take destructive action against the authors. Have you completely lost your mind?

Lawyers = Reapers. That's how I see it.

#321
bennyjammin79

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joe1852 wrote...

wow u guys r ridiculous



#322
irishScott3

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Prince Lex wrote...

Nyila wrote...

The Big Palooka wrote...

Memengwa wrote...

FTC complaint is what you do, for example, when you were sold a product that was lacking. Like a pair of shoes that go broke after 3 weeks of wearing. You go to the store to get a refund, and they show you the door.

so you file an FTC complaint against the store. That's different from a law-suit. You dont' go to court. But they do look at the company, and at what happened.


The difference being that a pair of shoes breaking after a clearly insufficient period of use is an objective product fault.

A situation like this, where an aspect of the product is unacceptable due to completely subjective factors, like story appropriateness, writing quality or emotional impact, is not the kind of thing it's appropriate to make accusations of what basically amounts to fraud.  That kind of thinking hurts the entire Retake movement.

ME3's endings aren't a violation of any official contract.  They might be a violation of trust, but that's an issue of fan loyalty and of how a company chooses to do business.  It's still a big deal, because like I said before, you can violate consumer trust without ever doing anything illegal and that can hurt your business.

Filing an FTC or BBB complaint isn't a lawsuit, that's true, but it is an accusation that a company is engaging in unethical, illegal or inappropriate business practices, and that is simply not the case.


And besides, the FTC and BBB have bigger fish to fry..


Agreed, everyone needs to calm the fudge down. 

While I don't believe filing complaints is the correct course of action at this stage, or even at all, I also don't believe it's going to "ruin the movement". 

The way we look is not shaped by one or even many people filing a complaint, so everyone just needs to take a chill pill and continue to hold the line. 

If someone feels personally damaged by this experience to the point that filing a complaint feels like the right thing to do, then that's their perogative. Personally, I think most of us are adopting a "wait and see" approach, and I don't know about the rest of you, but my resolve hardens with each passing day.

At this point, they could come out and say "we're not going to do anything about it" - I honestly don't care. I will continue to hold the line UNTIL I DIE. Or they fix it. Either or. 



The media has already called us entitled brats for doing nothing.  If one person starts acting like an entitled brat, it colors the whole movement.  Not rationally mind you, but people aren't rational by nature.  People will read about this and say "they're doing that, wow these people have a stick up their ass".

#323
Persephone

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Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Persephone wrote...

Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.


That comparison is a slap in the face of EVERY battered spouse or child. Disgusting. 


How so?  It seems VERY analogous to me.


Because NOTHING Bioware has EVER done to you comes even CLOSE to the HORRORS battered spouses/partners/children go through EVERY bloody day.


Difference of scale is not difference of substance.


Except that...you have no substance and this helps NO ONE.

#324
Memengwa

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Wow!! People!! Just cool down. Stop with the names calling, stop with the panick, stop with what you are doing. Take a breath, count to 10. What is done is done. Move on. Hold the line.

#325
Harbinger of Hope

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s8383783 wrote...

irishScott3 wrote...

The odds of us winning a legal challenge at this point are nil unless we've got some golden evidence I don't know about.  On the flipside, losing a legal challenge justifies EA/Bioware and harms us all. 

Acting like spiteful children is not the way to get this franchise the ending it deserves. Remember why we're here, and, constructively, hold the line.


The voice of reason =]


FFS people, this ISN'T A GOD DAMN LAWSUIT! Why the hell can't you people understand that? This is a complaint! A COMPLAINT! All it will do is tell FTC to watch out for EA's false advertising of the game. THAT IS IT!