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I filed an FTC complaint


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#426
s8383783

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Harbinger of Hope wrote...

morph4037 wrote...

Next time, keep this to yourself. You didn't need to make this public and now we might face backlash just because of your stunt.


It doesn't matter what people do. The gaming media is going to paint anyone who thinks the ending is a clear violation of what they promised as "whiny" and "entitled". Period. In their eyes, every single fan who didn't like it needs to just shut up and move on.

Actually alot of  gaming media was on our side, most addressed the horrible ending, praised the whole childs play thing. It was positve!
But when we start doing things like this is when we are shown as whiny and entitiled. 

#427
morph4037

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Harbinger of Hope wrote...

morph4037 wrote...

Next time, keep this to yourself. You didn't need to make this public and now we might face backlash just because of your stunt.


It doesn't matter what people do. The gaming media is going to paint anyone who thinks the ending is a clear violation of what they promised as "whiny" and "entitled". Period. In their eyes, every single fan who didn't like it needs to just shut up and move on.

Fair enough, but we don't need to give them ammunition that makes it look like they were right. 

#428
Guest_All Dead_*

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Oh god, this is not needed and it's silly.

#429
Harbinger of Hope

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SandTrout wrote...

Harbinger of Hope wrote...

Arokel wrote...

We know its not a lawsuit.  Some of us are concerned because this type of behavior, like you said, validates IGN's opinion.


How? By being civil and telling FTC "Hey, they made alot of false promises about the game. Just thought you should know."?

No kidding, huh? It's not like anyone is breaking into BioWare or EA's office buildings, or harrassing the employees at their homes.

The worst thing you can say about an FTC complaint is that someone who believes that they have a LEGITIMATE grievance its approaching the problem through the LEGITIMATE avenues that are available to all consumers.

You may disagree with the validity of his complaint, or how much response he'll actually get from the FTC (I agree that it's probably not much), but to say that this is somehow an EXTREME action that discredits us is, as another poster put it, moral cowardice.

He is not doing anything illegal or unethical. He is approaching the problem through civil means. Even if you disagree with him, he is still keeping everything civil, so please, calm down and just accept that some people think that more firm, but still civil, action is necessary.

The OP has not broken civility, but many of his detractors are threatening to, so I recomend everyone take a deep breath.


Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.

#430
AllThatJazz

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Persephone wrote...

CRISIS1717 wrote...

Arokel wrote...

Persephone wrote...

Apfelweinbrauer wrote...

Persephone wrote...

No, thanks. While I'd like to see some work (But no retcons) on the endings, I refuse to support people acting like this.


Please, don't judge all of us by the actions of just a few guys...


A few?

A FEW?

REVIEW BOMBING the game EVERYWHERE? (Like the endings or not, it does NOT deserve 0s or 1s).

Harassing devs on Twitter? Calling for spam attacks? 

I have seen some in depth reviews detailing gripes with the ending WITHOUT discarding the rest of the game. They were bogged down by spite, venom and trash.


The majority opinion I have seen is that the game was great  except for the last five minutes.  Many of us are trying to do this calmy and civily.  Visit the charity forum if you want to see.


Don't listen to Persephone she was white knighting for Bioware when Dragon Age 2 released as well. 


I am not white knighting for anyone. Bloody hell, I am pissed at Bioware. But this is NOT the right way. And DAII has nothing to do with this.


Agreed. This action seems counter-productive at best. There are people making a good case for what they want on the BSN and staying civil while they do it. I hope this doesn't undermine their efforts :/

#431
GnusmasTHX

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I don't care enough.

#432
Gulkin

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Let's this thread die if you are for and against it. It's better that way.

#433
The Real Bowser

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eddieoctane wrote...

Risky move. I'd much rather have the franchise back than what i paid for the game.

Getting their attention might just do that.  Not sure if I'd go to these lengths though, as I don't want to return my collector's edition.

#434
CRISIS1717

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Persephone wrote...

CRISIS1717 wrote...

Arokel wrote...

Persephone wrote...

Apfelweinbrauer wrote...

Persephone wrote...

No, thanks. While I'd like to see some work (But no retcons) on the endings, I refuse to support people acting like this.


Please, don't judge all of us by the actions of just a few guys...


A few?

A FEW?

REVIEW BOMBING the game EVERYWHERE? (Like the endings or not, it does NOT deserve 0s or 1s).

Harassing devs on Twitter? Calling for spam attacks? 

I have seen some in depth reviews detailing gripes with the ending WITHOUT discarding the rest of the game. They were bogged down by spite, venom and trash.


The majority opinion I have seen is that the game was great  except for the last five minutes.  Many of us are trying to do this calmy and civily.  Visit the charity forum if you want to see.


Don't listen to Persephone she was white knighting for Bioware when Dragon Age 2 released as well. 


I am not white knighting for anyone. Bloody hell, I am pissed at Bioware. But this is NOT the right way. And DAII has nothing to do with this.


I don't agree with personal attacks but review bombing and the like is fine in my book. As TotalBiscuit succinctly put the devs are not your friends they are only interested in your money. It is in your favour to kick up a fuss. 

Modifié par CRISIS1717, 16 mars 2012 - 07:36 .


#435
Mandemon

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As far as I understand, he just filed a complained that in his opinion the advertisement was false.

He himself doesn't do anything more for now. If FTC finds his complaint true and serious, then we got real case where Bioware and EA are wrong. If they don't find it serious, nothing happens.

Then again, I am not from US so I am not sure how FTC works. If it is anything like our version of it, then we got nothing to worry about. Either FTC calls EA and Bioware for false advertising or nothing happens.

#436
CavScout

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Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.

#437
CRISIS1717

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Mandemon wrote...

As far as I understand, he just filed a complained that in his opinion the advertisement was false.

He himself doesn't do anything more for now. If FTC finds his complaint true and serious, then we got real case where Bioware and EA are wrong. If they don't find it serious, nothing happens.

Then again, I am not from US so I am not sure how FTC works. If it is anything like our version of it, then we got nothing to worry about. Either FTC calls EA and Bioware for false advertising or nothing happens.


I don't think he has a case, if it was about the DLC then there could be some justification.

#438
Harbinger of Hope

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s8383783 wrote...

Harbinger of Hope wrote...

morph4037 wrote...

Next time, keep this to yourself. You didn't need to make this public and now we might face backlash just because of your stunt.


It doesn't matter what people do. The gaming media is going to paint anyone who thinks the ending is a clear violation of what they promised as "whiny" and "entitled". Period. In their eyes, every single fan who didn't like it needs to just shut up and move on.

Actually alot of  gaming media was on our side, most addressed the horrible ending, praised the whole childs play thing. It was positve!
But when we start doing things like this is when we are shown as whiny and entitiled. 


Please, tell me how mentioning to the FTC and BBB the lies that BioWare (Owned by EA) said via a simple letter is somehow bad? Seems to me everyone saying this is bad is going to paint it as such. Besides, the Child's Play movement is something that the gaming media was bashing anyway, only saying the money for it was great (which it is). Some even going so far as to say it is despicable.

#439
Apfelweinbrauer

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Persephone wrote...

While this isn't my fight, I would GLADLY have helped from the sidelines, as loudly as I could. (I too have some issues with the endings) But this kind of behavior (2/5 on Amazon due to this? Metacritic? WTF? ) is as off putting as it gets.


Well at least those ratings are kind of understandable from a certain point, many players were extremely excited, waited months for this game to be released and then were absolutely devastated by the endings BioWare put in the game. This might not be too much of a concern for casual gamers, but real fans of the ME universe experienced a huge letdown, not just for ME3 but for the whole series.

Is it alright to rate this game 1/5? The question is, do you rate the technical aspects of this game, or do you rate how you felt after you finished it? It seems like most people chose option B so far...

#440
Persephone

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CRISIS1717 wrote...

I don't agree with personal attacks but review bombing and the like is fine in my book. As TotalBiscuit succinctly put the devs are not your friends they are only interested in your money. It is in your favour to kick up a fuss. 


It's not. It's unprofessional, immature, counter-productive and ridiculous.

#441
Jim Darksworn

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I'm sorry i must be missing something here seriously. How is NOT lodging a complaint for false advertising going to impact the mainstream medias perception or Biowares ultimate stance on this?

They did lie in their advertisments and interviews. Should we be nice and not bring that up? He is a consumer and well within his rights to do this.

#442
CavScout

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DP

Modifié par CavScout, 16 mars 2012 - 07:38 .


#443
KMYash

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Harbinger of Hope wrote...

Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It's actually a bit befudling to see people react in this way. D:

#444
DemGeth

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Mandemon wrote...

As far as I understand, he just filed a complained that in his opinion the advertisement was false.

He himself doesn't do anything more for now. If FTC finds his complaint true and serious, then we got real case where Bioware and EA are wrong. If they don't find it serious, nothing happens.

Then again, I am not from US so I am not sure how FTC works. If it is anything like our version of it, then we got nothing to worry about. Either FTC calls EA and Bioware for false advertising or nothing happens.


The FTC doesn't look at quality complaints about the entertainment industry.  The issue isn't that this will affect anything because there's no chance of that.  The issue is that some people are getting in this weird mindset where things like this will be taken seriously.   

#445
Nyila

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CavScout wrote...

Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.


This isn't about the colorful ending, it's about false advertising and business practices..

#446
Harbinger of Hope

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CavScout wrote...

Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.


Again, it is not the fact that people didn't like the ending. It is the fact that they were advertising a product one way, and delivered it another.

#447
Dhraconus

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CavScout wrote...

Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.


Again, confusing the issue.  Two things are happening here:

1) Bad ending.
2) Lying to consumers to con them in to buying a product they can't return.

FTC is the correct response to number 2.  Which from the OPs post is what he/she is doing.

#448
KMYash

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Image IPB

Maybe this will help some of you understand what the BBB looks at for complaints.

I think that Bioware can easily have been said to fail some of these things. Honor VERBAL promises, Advertise honestly, build trust, and possibly being responsive

Modifié par KMYash, 16 mars 2012 - 07:41 .


#449
CavScout

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Nyila wrote...

CavScout wrote...

Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.


This isn't about the colorful ending, it's about false advertising and business practices..


No, it's about the ending and how some dislike it.

#450
DemGeth

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Dhraconus wrote...

CavScout wrote...

Harbinger of Hope wrote...
Exactly. IMO, it is your DUTY as a consumer to bring bad business practices to light. Filing a complaint with the BBB and FTC is a perfectly MATURE way to do that.


It is anything but mature to file BBB  and/or FTC complaints over a video game ending you didn't like.


Again, confusing the issue.  Two things are happening here:

1) Bad ending.
2) Lying to consumers to con them in to buying a product they can't return.

FTC is the correct response to number 2.  Which from the OPs post is what he/she is doing.


No it's not.  They don't look at stuff like this.  That's fact.  

I'm trying not to sound rude....but they just don't.