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I filed an FTC complaint


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#526
Harbinger of Hope

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Benrosan wrote...

DoctorCrowtgamer wrote...

People please calm down there is no reason to get upset.  One person filed a complaint with the FTC it's not worth fighting over.  You have a better chance of getting struck by lighting tonight while riding a Zebra then EA does of getting into any trouble in court over this.  there is no reason to fight.


QFT.


Quoted for False.

IT ISN'T A GUDDAM COURT CASE!

S**t, people really are dense here.

#527
RisingPhoenix913

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Ok...I just want to know..What exactly are you looking for here? What do you think will happen? Not flaming or trying to attack anyone. I'm honestly curious about your motives/hopes for an outcome.

#528
CavScout

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Lycius wrote...

CavScout wrote...

Lycius wrote...
Refusing to see the point makes you look dense.


Pretending this is not about a video game ending makes you look silly.


The product in question is a video game. Valid.
The complaint was because of a bait and switch with the product. Valid.

Just because the product in question is a game doesn't make it divinely protected, nor does it make a complaint invalid.


That you think a ending you didn't like equates to a "bait and switch" is rather amusing.

#529
Gulkin

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irishScott3 wrote...

Positronics wrote...

Silly fleet banners and obnoxious hold the line posts already makes the "CHANGE THE ENDINGS SO I LIKE IT" crowd seem stupid, but this just brought you guys into a whole new level.

Thank you for wasting my tax dollars on your butthurt-ness.


See?  Irrational reactions like this guy are exactly what I'm talking about.  Thanks for discrediting the movement in the eyes of people we should be convincing.


This is why this thread should die. Stop replying to it. By that I mean everyone who hates the end no matter if you approve or disapprove the OP.

#530
SandTrout

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Persephone wrote...

It is NOT a bad product, for Christ's sake!

That is an opinion.

#531
MintyCool

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This entire topic is just laughable.

I am so glad I don't know the OP in real life. What a naive fool.

Modifié par MintyCool, 16 mars 2012 - 08:07 .


#532
KMYash

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CavScout wrote...

El_Spiko wrote...

Well, I am unable to read the thread fast enough to keep up at this point. So let me just say again THIS IS NOT A LAWSUIT. it is a COMPLAINT, filed through official channels, and one made about SPECIFIC CLAIMS that EA/Bioware made in regards to the content of the game, specifically the end. I included specific statements made by the company and it's employees in their PR campaign about the content of there product, ones which seemingly grossly misrepresent the product in its current state. It has been a week and a half since release day with no response to consumer complaints about their misleading statements other than cryptic tweets, so I went through other civil , legal channels seek a response about specific false statements that were made. If you don't agree, fine, don't file a complaint yourself. I am not filing a complaint saying I was "unhappy" with the ending and it hurt my feelings so punish them; I filed a complaint saying they made misleading statements about specific content in the game and more specifically it's ending. If you still think that my going through appropriate channels to ask for some kind of accountability from EA/Bioware about the discrepencies between their specific statements (like the "it's not going to be a choose A,B, or C ending") and the released product, well then I guess I'm childish and so is everyone else who believes there should be some kind of accountability from companies in their marketing campaigns.
I hated the ending. They didn't change it when I
demanded it. So I filled out some web forms with a consumer and government
agency hoping they take me seriously and make them fix the ending.


Fixed!


Okay then. Let me ask you this. What would have been acceptable to make a COMPLAINT to the BBB/FTC? I just want to know how far something has to be before you believe people are allowed to complain?

#533
Harbinger of Hope

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RisingPhoenix913 wrote...

Ok...I just want to know..What exactly are you looking for here? What do you think will happen? Not flaming or trying to attack anyone. I'm honestly curious about your motives/hopes for an outcome.


He wanted to raise concerns about EA and by extension BioWares business practices and false advertising. Everyone here is getting their panties in a twist because they are being unbelievably dense and thinking this means he is trying to get a lawsuit going.

#534
Benrosan

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Harbinger of Hope wrote...

Benrosan wrote...

DoctorCrowtgamer wrote...

People please calm down there is no reason to get upset.  One person filed a complaint with the FTC it's not worth fighting over.  You have a better chance of getting struck by lighting tonight while riding a Zebra then EA does of getting into any trouble in court over this.  there is no reason to fight.


QFT.


Quoted for False.

IT ISN'T A GUDDAM COURT CASE!

S**t, people really are dense here.




Yes sorry. Point is, it's only a complaint. And probably not the first.

#535
xxLDZxx

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Nyila wrote...

Gulkin wrote...

Nyila wrote...

I didn't know Bioware was rated so badly on BBB.

www.bbb.org/edmonton/business-reviews/computers-system-designers-and-consultants/bioware-in-edmonton-ab-111723


oh ****... an "F" that's pretty low... I should check more often this site. I think I could learn 1 or 2 things out there.


They're not BBB accredited though, so it doesn't mean much. I just had no idea their score was so low..



So potential costumers who trust BBB wont buy from BIOWARE and EA, less money for them more for some one else.

#536
DemGeth

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KMYash wrote...

CavScout wrote...

El_Spiko wrote...

Well, I am unable to read the thread fast enough to keep up at this point. So let me just say again THIS IS NOT A LAWSUIT. it is a COMPLAINT, filed through official channels, and one made about SPECIFIC CLAIMS that EA/Bioware made in regards to the content of the game, specifically the end. I included specific statements made by the company and it's employees in their PR campaign about the content of there product, ones which seemingly grossly misrepresent the product in its current state. It has been a week and a half since release day with no response to consumer complaints about their misleading statements other than cryptic tweets, so I went through other civil , legal channels seek a response about specific false statements that were made. If you don't agree, fine, don't file a complaint yourself. I am not filing a complaint saying I was "unhappy" with the ending and it hurt my feelings so punish them; I filed a complaint saying they made misleading statements about specific content in the game and more specifically it's ending. If you still think that my going through appropriate channels to ask for some kind of accountability from EA/Bioware about the discrepencies between their specific statements (like the "it's not going to be a choose A,B, or C ending") and the released product, well then I guess I'm childish and so is everyone else who believes there should be some kind of accountability from companies in their marketing campaigns.
I hated the ending. They didn't change it when I
demanded it. So I filled out some web forms with a consumer and government
agency hoping they take me seriously and make them fix the ending.


Fixed!


Okay then. Let me ask you this. What would have been acceptable to make a COMPLAINT to the BBB/FTC? I just want to know how far something has to be before you believe people are allowed to complain?


Game breaking bugs.  Things that don't allow the game to be played.  A defective product.

And even then software is 20 years behind any other product you can buy, so your looking at a min. 6 months of said product being broken before any complaints are even looked at/considered.  

#537
El_Spiko

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Harbinger of Hope wrote...


Hey, do you think you could post that quote from Mr. Hudson and the link to the article in the OP?

The link to that quote and others is in the original post.

#538
coloradosarge

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Akael_Bayn wrote...

Frankly, I'm amazed by the moral cowardice displayed by a lot of the people upset by this. You're all happy to sit here and complain on an internet forum owned by the people who wronged you, but you're angered by the thought of someone taking concrete action against the company? Afraid of making them "dig in their heels;" terrified that we're going to upset them - you sound like someone in an abusive relationship, terrified that your abuser is going to get pissed off by someone in a grocery store and take it out on you at home.

I feel pretty bad for you, but the only one who can help you out of the relationship is you.


It has nothing to do with cowardice and everything to do with wisdom.  I believe that no one in here would have problem doing this if they felt it was the right move at the right time.  That doesn't make us cowards, it makes us careful.  One it is not going to force them to fix it any more than they would from the backlash they have already recieved.  If anything it is going to take funds and attention away from them actually doing something about it.  Two it has the potential to ruin a lot things regarding gaming in the future.  Imagine if a gaming organization forms like the MPAA, RIAA or such get set up because of this.  That's all we would need, more anti-freedom legislation like SOPA being put in front of Congress, and now it concerns video games.  That and the negative publicity has the potential to hurt funds given for the retakemasseffect cause.  Funds that incidentally will be given to sick kids.   The OP did something extremely selfish by not considering all of the consequences of his actions. Everyone here wants to try and move this process along faster but a lot of us are trying to make sure there is no collateral damage.  Oh and btw being legal doesn't mean right.  Legally, in **** Germany all kinds of people could be murdered and that definately wasn't right.  I don't think anyone is arguing that this wouldn't be a approptiate action for the proper thing and the proper time.  Now is just a really bad time.  Oh and I can only think of a handful of times when getting the government involved, regardless of the country actually improved the situation.  

#539
Goroxx

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Its obvious El_Spiko is a 5th column, designed to make the Retake movement look bad.

Already, gaming review sites are starting to post up "Fans <NOTICE THE PLURAL THERE!>File suit against BioWare for Bad Videogame Ending"

All part of the PR plan, as outlined by another helpful forumgoer.

#540
MintyCool

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Gulkin wrote...

irishScott3 wrote...

Positronics wrote...

Silly fleet banners and obnoxious hold the line posts already makes the "CHANGE THE ENDINGS SO I LIKE IT" crowd seem stupid, but this just brought you guys into a whole new level.

Thank you for wasting my tax dollars on your butthurt-ness.


See?  Irrational reactions like this guy are exactly what I'm talking about.  Thanks for discrediting the movement in the eyes of people we should be convincing.


This is why this thread should die. Stop replying to it. By that I mean everyone who hates the end no matter if you approve or disapprove the OP.


No, keep this thread going, lets show just how pathetic these people actually are...

The backlash-backlash is already forming; let's put a nail in the coffin.

#541
coloradosarge

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The main issue is that the negative publicity from this WILL do more damage than any good that comes from filing an FTC and BBB compliant. At least at the current time.

#542
DrowNoble

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pharsti wrote...

Always thought videogame developers were immune to things like that.


They not immune, but they may ignore it.  Course the more that file a complaint the harder it will be ignored.  If it got absurdly hight, then the FTC would actually step in.  Of course EA has lawyers to take care of this, but this fiasco would go from just hurting the loyalty of their fans to costing them real money (legal fees).

Oh and I'm going to file the complaint now myself. :D

Remember people:  HOLD THE LINE

#543
plaguecaller

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Well looks like someone needs a tissue for their issue.

This makes me wonder how the outside community views the ME3 fanbase with this happening. Does call into question your judgement though.

#544
DemGeth

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coloradosarge wrote...

The main issue is that the negative publicity from this WILL do more damage than any good that comes from filing an FTC and BBB compliant. At least at the current time.


One guy dong that isn't the issue.

The issue is the amount of people taking it seriously and agreeing with him 

#545
Harbinger of Hope

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El_Spiko wrote...

Harbinger of Hope wrote...


Hey, do you think you could post that quote from Mr. Hudson and the link to the article in the OP?

The link to that quote and others is in the original post.


Ahhh, I see it now. You should still post this damning quote in the actual post. I mean, that is if any of these people even bother to actually read it and not just post some knee-jerk reaction.

Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.


Please, people, tell me how that is not false advertising?

#546
KMYash

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DemGeth wrote...

Game breaking bugs.  Things that don't allow the game to be played.  A defective product.

And even then software is 20 years behind any other product you can buy, so your looking at a min. 6 months of said product being broken before any complaints are even looked at/considered.  


Okay I can agree that these are reasons to complain to the FTC/BBB, but I think you're not factoring that SELLING PRACTICES also are rated by these groups. That's just product. 

You can get a product that works amazing and still complain to the BBB if it wasn't what they told you you'd get. I order a plate but get a bowl instead then I can complain about false advertising

Modifié par KMYash, 16 mars 2012 - 08:13 .


#547
CavScout

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DemGeth wrote...
Game breaking bugs.  Things that don't allow the game to be played.  A defective product.

And even then software is 20 years behind any other product you can buy, so your looking at a min. 6 months of said product being broken before any complaints are even looked at/considered.  


The complaint wasn't about bugs or defects, it was about not getting the ending they wanted.

#548
coloradosarge

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Harbinger of Hope wrote...

RisingPhoenix913 wrote...

Ok...I just want to know..What exactly are you looking for here? What do you think will happen? Not flaming or trying to attack anyone. I'm honestly curious about your motives/hopes for an outcome.


He wanted to raise concerns about EA and by extension BioWares business practices and false advertising. Everyone here is getting their panties in a twist because they are being unbelievably dense and thinking this means he is trying to get a lawsuit going.


The whole point is the negative publicity has serious potential to do more harm than good for a whole lot people.  It was a bad call!

#549
SandTrout

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Harbinger of Hope wrote...

Ahhh, I see it now. You should still post this damning quote in the actual post. I mean, that is if any of these people even bother to actually read it and not just post some knee-jerk reaction.

Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.


Please, people, tell me how that is not false advertising?

Because Space Magic.

#550
ZodiEmish

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The OP needs to stop this thread and delete his post. he is causing negitive press for the Retake mass Effect 3 movement.

www.gamepur.com/news/7426-fans-filing-ftc-complaints-against-ea-after-mass-effect-3-ending.html

This is should not be happening. It was a unthoughtout move by one person.

Modifié par ZodiEmish, 16 mars 2012 - 08:13 .