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I filed an FTC complaint


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#551
Sundance31us

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Harbinger of Hope wrote...
Ahhh, I see it now. You should still post this damning quote in the actual post. I mean, that is if any of these people even bother to actually read it and not just post some knee-jerk reaction.

Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.


Please, people, tell me how that is not false advertising?

It's an interview and not an advertisement. :huh:

#552
Nyila

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It's not the first time EA's business practices are questionned, won't be the last.

consumerist.com/2012/03/mentioning-worst-company-in-america-in-ea-forum-is-apparently-a-terms-of-service-violation.html

Some argue a video games forum is no place to talk about EA and their business practices, so where are people supposed to go to complain? If people feel they've been led to believe the product they were buying was different, it's their right to file complaints about it.

I just wish the OP had done it quietly..

#553
Lozark

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Stay calm, please

Look, from the FTC website:
"
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints.
"

Filing a complaint could help get the message out, and it won't start a lawsuit. It's just yet another channel for us to make ourselves heard.

#554
SandTrout

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Sundance31us wrote...

It's an interview and not an advertisement. :huh:

Yes, it is.

Edit: To make my point more clear. It is the developer making claims about his product with the express purpose of encouraging people to buy that product based on his claims. That is advertisement.

Modifié par SandTrout, 16 mars 2012 - 08:17 .


#555
SharlenaSharlena

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I have a feeling they are gonna shut down this thread soon. Bioware is feeling very butt hurt this week and an FTC complaint thread is gonna make'em maaaaaaaaad.

#556
KMYash

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Sundance31us wrote...

Harbinger of Hope wrote...
Ahhh, I see it now. You should still post this damning quote in the actual post. I mean, that is if any of these people even bother to actually read it and not just post some knee-jerk reaction.

Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.


Please, people, tell me how that is not false advertising?

It's an interview and not an advertisement. :huh:


I posted a snap of the BBB beliefs of trust and VERBAL REPRESENTATION was on there 

#557
Odys095

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... You're kidding, right? This just makes the fanbase look bad. I don't like the ending, but filing a complaint? Seriously?

#558
Lycius

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CavScout wrote...

Lycius wrote...

CavScout wrote...

Lycius wrote...
Refusing to see the point makes you look dense.


Pretending this is not about a video game ending makes you look silly.


The product in question is a video game. Valid.
The complaint was because of a bait and switch with the product. Valid.

Just because the product in question is a game doesn't make it divinely protected, nor does it make a complaint invalid.


That you think a ending you didn't like equates to a "bait and switch" is rather amusing.


You're trolling based on the posts you've made in this thread. The bait and switch, if nothing else was the MP crap which they deny is required but not one person has been able to get 4k without. Unless you can show a screenshot, don't even bother claiming you can get 4k without MP.

Done with you.

#559
DemGeth

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KMYash wrote...

DemGeth wrote...

Game breaking bugs.  Things that don't allow the game to be played.  A defective product.

And even then software is 20 years behind any other product you can buy, so your looking at a min. 6 months of said product being broken before any complaints are even looked at/considered.  


Okay I can agree that these are reasons to complain to the FTC/BBB, but I think you're not factoring that SELLING PRACTICES also are rated by these groups. That's just product. 


Except there's nothing wrong with their selling practices.  That would be say charging 40 bucks for a game that needs an internet connection and not advertising that on the box

Your talking about marketing.  And they can say pretty much whatever they want in marketing the game that comes down to a subjective view.  ANYTHING.  

It's the same as seeing crap movie X advertised as the greatest thing since slice head.  "Will blow you away"  "Runaway Hit of the Year"  "You'll be left gasping"

 

#560
Harbinger of Hope

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SandTrout wrote...

Sundance31us wrote...

It's an interview and not an advertisement. :huh:

Yes, it is.


Pretty much all pre-realese interviews are marketing.

#561
KMYash

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Lozark wrote...

Stay calm, please

Look, from the FTC website:
"
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints.
"

Filing a complaint could help get the message out, and it won't start a lawsuit. It's just yet another channel for us to make ourselves heard.


QFT

#562
Bio Addict

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Ah the Mass Effect 3 endings.

The gift that keeps on giving...

#563
GeneralArrow

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This is taking things to dang far, it's just a video game! I don't like every aspect of the ending but really?! Besides, your false advertising claim has no basis. What did you say? That Bioware/EA advertised a complete closure to the series? Gooood lord people! Holycow! I actually feel sorry for Bioware and EA right now! HELLO PEOPLE, EA SAID SHEPARDS STORY WAS OVER! NOT MASS EFFECT!!!!

#564
SharlenaSharlena

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Harbinger of Hope wrote...

RisingPhoenix913 wrote...

Ok...I just want to know..What exactly are you looking for here? What do you think will happen? Not flaming or trying to attack anyone. I'm honestly curious about your motives/hopes for an outcome.


He wanted to raise concerns about EA and by extension BioWares business practices and false advertising. Everyone here is getting their panties in a twist because they are being unbelievably dense and thinking this means he is trying to get a lawsuit going.


Harbinger of Hope  where can I get that childs play banner you have. I really like that.

#565
Aran Linvail

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Wow no lock yet ? Amazing

#566
deenybean21

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I think El_Spiko should be applauded for taking a stand for something he feels so strongly about. Plenty of people on the forum have complained about the endings, but El_Spiko is the only one prepared to do anything about it.
As a long time fan of the franchise and someone who is yet to complete the third game or see all of the promotional material, it's impossible for me to say whether I agree or not with the complaint, but El_Spiko, I salute you for making it.

#567
rfrombrazil

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Sundance31us wrote...

Harbinger of Hope wrote...
Ahhh, I see it now. You should still post this damning quote in the actual post. I mean, that is if any of these people even bother to actually read it and not just post some knee-jerk reaction.

Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.


Please, people, tell me how that is not false advertising?

It's an interview and not an advertisement. :huh:


since interviews with the developers are one of the main ways to hype up a product in this industry, yes, this is false advertising. he promised, he didn't deliver. q.e.d.

#568
CRISIS1717

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Image IPB

#569
Harbinger of Hope

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Bio Addict wrote...

Ah the Mass Effect 3 endings.

The gift that keeps on giving...


Yup. Honestly, I am pretty much done. I hated the endings and have tried to be apart of this "movement", but all of these responses to this have shown me that they are more then content to sit on these forums and complain then to actually do anything to force BioWare into a response. Oh, and BTW, you can't "bully" a company. I know there are alot of American's here (I am too), but companies aren't people, and can't get bullied.

#570
KMYash

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DemGeth wrote...

KMYash wrote...

DemGeth wrote...

Game breaking bugs.  Things that don't allow the game to be played.  A defective product.

And even then software is 20 years behind any other product you can buy, so your looking at a min. 6 months of said product being broken before any complaints are even looked at/considered.  


Okay I can agree that these are reasons to complain to the FTC/BBB, but I think you're not factoring that SELLING PRACTICES also are rated by these groups. That's just product. 


Except there's nothing wrong with their selling practices.  That would be say charging 40 bucks for a game that needs an internet connection and not advertising that on the box

Your talking about marketing.  And they can say pretty much whatever they want in marketing the game that comes down to a subjective view.  ANYTHING.  

It's the same as seeing crap movie X advertised as the greatest thing since slice head.  "Will blow you away"  "Runaway Hit of the Year"  "You'll be left gasping"


Which is why BBB/FTC don't blindly act on just any one complaint. If for whatever reason either organization decided that they really wanted to look after these complaints (which I doubt) they would decide if there was substance to the complaints. And unless you work for either organization or happen to be lawyer in this part of the law I don't think you, or I, have the right to say that there is or isn't substance to the complaint. But OP as a paying customer of Bioware has every right to make complaint.

#571
bmwcrazy

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Hahaha... Someone's taking this too seriously.

#572
Skirata129

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Lycius wrote...

You're trolling based on the posts you've made in this thread. The bait and switch, if nothing else was the MP crap which they deny is required but not one person has been able to get 4k without. Unless you can show a screenshot, don't even bother claiming you can get 4k without MP.

Done with you.


I actually got 5900 on my playthrough single player only, but mine was also an ME1 and 2 import and I did pretty much every quest in the game.

#573
Harbinger of Hope

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SharlenaSharlena wrote...

Harbinger of Hope wrote...

RisingPhoenix913 wrote...

Ok...I just want to know..What exactly are you looking for here? What do you think will happen? Not flaming or trying to attack anyone. I'm honestly curious about your motives/hopes for an outcome.


He wanted to raise concerns about EA and by extension BioWares business practices and false advertising. Everyone here is getting their panties in a twist because they are being unbelievably dense and thinking this means he is trying to get a lawsuit going.


Harbinger of Hope  where can I get that childs play banner you have. I really like that.



[*url=http://retakemasseffect.chipin.com/retake-mass-effect-childs-play][*img]http://i42.tinypic.com/b3snlv.png[/img][/url]

There, just remove the *asterisks*.

#574
Lycius

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ZodiEmish wrote...

The OP needs to stop this thread and delete his post. he is causing negitive press for the Retake mass Effect 3 movement.

www.gamepur.com/news/7426-fans-filing-ftc-complaints-against-ea-after-mass-effect-3-ending.html

This is should not be happening. It was a unthoughtout move by one person.


As if proof was needed that the game media was in the pockets of EA. Image IPB

#575
Lycius

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Skirata129 wrote...

Lycius wrote...

You're trolling based on the posts you've made in this thread. The bait and switch, if nothing else was the MP crap which they deny is required but not one person has been able to get 4k without. Unless you can show a screenshot, don't even bother claiming you can get 4k without MP.

Done with you.


I actually got 5900 on my playthrough single player only, but mine was also an ME1 and 2 import and I did pretty much every quest in the game.


Your EMS was 5900?
Screenshot please because you're mistaking total with effective.