665 réponses à ce sujet

[DoctorCrowtgamer]

El_Spiko wrote...

 Against EA. After reading through the list of promises about the ending of the game they made in their advertising campaign and PR interviews, it was clear that the product we got did not live up to any of those claims. This thread has a great compilation of their claims: 
http://social.biowar.../index/10056886

Clearly, none fo these were represented in the ending. If anyone else wishes to file a complaint (the more there are the more likely the FTC will take action) just go to FTC.gov and fill out a complaint form in the Consumer Protection section. Here's EA HQ's address and phone number:
209 Redwood Shores Parkway  
Redwood City, CA 94065
(650) 628-1500

This is not somethign I was happy to do, but after the terrible ending that was in no way the product that had been advertised to me and the lack of any kind of response from Bioware/EA to address this, I felt it was one of my only recourses. I'll be returning my copy of the game before the end of my 30 day return policy if the ending still hasn't been addressed by then.

Wow!  Thanks!

i knew there must be something we can do.  If nothing else if enough of us file maybe it will get the attention of the national media and then EA will decide it's better to make this thing go away by making Bioware release new endings or they will start handing out refunds just to get the story out of the news and courts.

[Jobasha]

Kyidro wrote...

Jeez, I dont believe this the way of doing anything. As much as I want a new ending or a clarification of the current one, a lawsuit is an extremely dumb way to get your voice heard.

^ This.

I find it very immature. Lawsuits should be used for more important things, I think.

Besides, I'm no lawyer, but I think that a plot is part of an artistic (in a wide sense) product and therefore not easily subject to this kind of complaints.

Now, if the game was unplayable because bug-ridden that would have been another thing.

[Steel Dancer]

That's.. pretty extreme, El_Spiko.

I'm allowing time for them to do... hell, I don't know, something.

Going all super-legal on them won't really help matters.

Modifié par Steel Dancer, 16 mars 2012 - 05:50 .

[Melchiah109]

TommyServo wrote...

It's not the end, and they have something big planned. If it pans out, it will be a masterstroke. Either way, the "fan" reaction so far is embarassing.

Does the reaction hurt your feelings? God forbid that not everyone swallows what they pay for. Even if they do have something planned, it will likely be a paid DLC. So they promised one thing, gave us another, and we bought and incomplete game.

Unless you can add something to the discussions aside from "ur stupid, I'm embarassed, do what I say" then you're not going to win over anyone.

[loungeshep]

......kay.....

[Legendaryred]

In 2004, Electronic Arts was criticized for employees working extraordinarily long hours—up to 100 hours per week—and not just at "crunch" times leading up to the scheduled releases of products. The publication of the EA Spouse blog, with criticisms such as "The current mandatory hours are 9 a.m. to 10 p.m.—seven days a week—with the occasional Saturday evening off for good behavior (at 6:30 p.m.)".[67] The company has since settled a class action lawsuit brought by game artists to compensate for unpaid overtime.[68] The class was awarded US$15.6 million. As a result, many of the lower-level developers (artists, programmers, producers, and designers) are now working at an hourly rate. A similar suit brought by programmers was settled for US$14.9 million.[69]

[FKA_Servo]

pharsti wrote...

Seen some people saying its possible, i couldnt do it, fell short by 200 assets or so, but then again, they probably meant "its possible, after you get all dlcs".

It's possible, it just requires a very specific chain of decisions, and pretty much annihilates any chance of roleplaying.

They will change this sooner rather than later, believe me. Increase war asset values are add them in DLC. People aren't gonna want to play the MP forever, but they'll keep coming back to the SP, so it would be ludicrous to keep the ending that difficult to achieve without MP.

[Harbinger of Hope]

Dave3172 wrote...

pharsti wrote...

Always thought videogame developers were immune to things like that.

Me too. The hitch is that the advertising of the product has to be proven demonstrably false. So developer logs and pre-release interviews wouldn't cut it. I think a more lasting impact and impression on EA would be to boycott DA3 on principle and drop KOR accounts.

When someone from the company says they won't have A, B, C endings, and that is EXACTLY what we got, I am fairly certain this could work.

[BaneTheSpecTRe]

OP, this was dumb. It's why you're seen as whiners, rather than people with opinions.

[Xander98]

Lol the armchair lawyers need to stop. The multiplayer statement is not bait and switch selling period as per the competition act. You still bought the same product that was advertised to you.

Edit: Re endings/misrepresentation

You would need to prove that those statements and the ending of the game as you interpret it are "a, b, c" in nature and that a reasonable person would also interrpret it as such. They have plenty of ground to argue that this is not the case. They can argue that each time something changes in the final moments, it constitutes another ending. This includes readiness factors. You have endings where you can only pick destroy, pick control and destroy, pick all three and then each of those individually is different from the other. Also, destroy changes based upon how ready you are with the shepard living scene.
"

Modifié par Xander98, 16 mars 2012 - 05:59 .

[Apfelweinbrauer]

Arokel wrote...

I'm not sure how I feel about this...

Really bad...

This not going to work, it might even backfire.
They haven't even reacted and talked to us yet, so why did he pull out a gun and aims it at their heads if we didn't even have tried to find a diplomatic solution to this?

Please guys, stop that! Your are not going to accomplish anything with that and you may even ruin all our other options with that...

Modifié par Apfelweinbrauer, 16 mars 2012 - 05:55 .

[Rheinlandman]

Candidate 88766 wrote...

And it will rightly get ignored.

Why?

EA didn't write the endings. EA weren't the ones who made all the promises.

If you want to lodge this kind of complaint, at least do it against the correct company.

Although seeing as developer comments before release are not legally binding in any manner I still doubt it would get far.

Once again, EA can be found culpable for the actions of their subsidiaries.  Any corporation can, and on the record comments from devs can be used to represent promotion of a game just as easily as a commercial or magazine advert.

By your logic a snake oil salesman couldn't be found liable if his tonic didn't cure cancer after explicitly stating it cures cancer.  There is precedance,  is it silly for this to go forward?  A little bit.

Modifié par Rheinlandman, 16 mars 2012 - 05:57 .

[chimpdaddy121]

also my 10 cents, don't forget the key jargon words as well, in E3 and all other game industry trade shows, EA keep toting that they ARE providing a service and WE are consumers.

these two words Service and consumer, ultimately has changed the rules and were not gamers, we are consumers and so all consumer applicable laws are available to protect us from false advertising like this.

hair products have had to renounce their claims about things

people might say how on earth can you compare the both.

easy. EAbioware tote mass effect as a product and is a service and we are a consumer.

doesn't matter of the what the product is, its down to the service and the swindling of the consumers money.

also to EA own bioware so utlimatly EA are to be held accountable, bioware will be repromanded interally but as a customer face its all on EA.

Modifié par chimpdaddy121, 16 mars 2012 - 05:56 .

[FKA_Servo]

Melchiah109 wrote...

Does the reaction hurt your feelings? God forbid that not everyone swallows what they pay for. Even if they do have something planned, it will likely be a paid DLC. So they promised one thing, gave us another, and we bought and incomplete game.

Unless you can add something to the discussions aside from "ur stupid, I'm embarassed, do what I say" then you're not going to win over anyone.

If they do what I think they will do, it will be free DLC, delivered via the online pass, which is basically the Cerberus Network. If they do what I think they will do, but charge for it, then yes. That would be garbage, and I wouldn't defend it.

Filing a complaint with the FTC? Threatening lawsuits? It's a videogame. Review bombing metacritic and amazon for five minutes of gameplay? It's ridiculous, it's childish, and it makes me embarassed for this community.

Just hold your goddamn horses - as I said. The game is been out for a week. If i'm proven wrong, I'll admit it.

Modifié par TommyServo, 16 mars 2012 - 05:56 .

[dfstone]

LOL @ OP. Seriously? I'm going to make an FTC complaint now 'cause I didn't like the end of Twilight.

[Akael_Bayn]

Jobasha wrote...

Kyidro wrote...

Jeez, I dont believe this the way of doing anything. As much as I want a new ending or a clarification of the current one, a lawsuit is an extremely dumb way to get your voice heard.

^ This.

I find it very immature. Lawsuits should be used for more important things, I think.

More important than millions of copies @ 60-80 bucks each?  This isn't a "small" fraud case.

TommyServo wrote...

Just hold your goddamn horses - as I said. The game is been out for a week. If i'm proven wrong, I'll admit it.

Doesn't matter if it's been a week or a month - the game did NOT include the content which they claimed it would include.  DLC tomorrow won't change that.

Modifié par Akael_Bayn, 16 mars 2012 - 05:57 .

[Apfelweinbrauer]

Apfelweinbrauer wrote...

Arokel wrote...

I'm not sure how I feel about this...

Really bad...

This not going to work, it might even backfire.
They haven't even reacted and talked to us yet, so why did he pull out a gun and aims it at their heads if we didn't even have tried to find a diplomatic solution to this?

Please guys, stop that! Your are not going to accomplish anything with that and you may even ruin all our other options with that, if you put that much pressure on them, you pretty much eliminate every possibility for cooperation...

[Sparkky]

TommyServo wrote...

Melchiah109 wrote...

Does the reaction hurt your feelings? God forbid that not everyone swallows what they pay for. Even if they do have something planned, it will likely be a paid DLC. So they promised one thing, gave us another, and we bought and incomplete game.

Unless you can add something to the discussions aside from "ur stupid, I'm embarassed, do what I say" then you're not going to win over anyone.

If they do what I think they will do, it will be free DLC, delivered via the online pass, which is basically the Cerberus Network. If they do what I think they will do, but charge for it, then yes. That would be garbage, and I wouldn't defend it.

Filing a complaint with the FTC? Threatening lawsuits? It's a videogame. Review bombing metacritic and amazon for five minutes of gameplay? It's ridiculous, it's childish, and it makes me embarassed for this community.

Just hold your goddamn horses - as I said. The game is been out for a week. If i'm proven wrong, I'll admit it.

Your not part of that community.
Anybody who didn't see this coming is blind or naive.

[robtheguru]

This is pathetic. Atleast wait for them to have their say on whether or not this is the real ending or not. If they turn around and say yes, then by all means go for it. Until then you just making yourself look rather silly.

[Apfelweinbrauer]

[quote]Apfelweinbrauer wrote...

[quote]Arokel wrote...

I'm not sure how I feel about this...[/quote]

Really bad...

This not going to work, it might even backfire.
They haven't even reacted and talked to us yet, so why did he pull out a gun and aims it at their heads if we didn't even have tried to find a diplomatic solution to this?

Please guys, stop that! Your are not going to accomplish anything with that and you may even ruin all our other options with that, if you put that much pressure on them, you pretty much eliminate every possibility for cooperation between us und BioWare/EA...

Modifié par Apfelweinbrauer, 16 mars 2012 - 05:59 .

[Hexoskin]

Good luck OP, wont get far with it, but maybe you'll get lucky and scare EA/BW into making an official statement on wtf happened / is happening

[Apfelweinbrauer]

Arokel wrote...

I'm not sure how I feel about this...

Really bad...

This not going to work, it might even backfire.
They haven't even reacted and talked to us yet, so why did he pull out a gun and aims it at their heads if we didn't even have tried to find a diplomatic solution to this?

Please guys, stop that! Your are not going to accomplish anything with that and you may even ruin all our other options with that, if you put that much pressure on them, you pretty much eliminate every possibility for cooperation between us und BioWare/EA...

Modifié par Apfelweinbrauer, 16 mars 2012 - 06:00 .

[Arokel]

Darth Malignus wrote...

Well, if people can sue McDonalds because the coffee they spill on themselves is hot AND WIN, nothing would surprise me.

That lady had a legitimate case.  She got third degree burns from the coffee.  It was way too hot.

[die-yng]

KeyBane wrote...

OP, this was dumb. It's why you're seen as whiners, rather than people with opinions.

Except that lots of people that protest the ending, like me f.e. have written here, how it is too extreme and not a good idea and has no chance to  succeed.

There are a lot of people who like the ending and jump from thread to thread here, doing nothing for I imagine hours, but aggressive and insulting attacks on the people who don't.
If I don't condemn all people who like the ending, because of those few rabble rousers, why should I be condemned because some fans are being too extreme or aggressive in their anger over the ending?

[DoctorCrowtgamer]

pomrink wrote...

WhereEternityEnds wrote...

Bioware lied about not needing multiplayer to get the best ending. This is called BAIT And switch is pretty much illegal.

This. Important.

Yeah this is what makes me really really mad.  Does anyone know where I can find that quote?