665 réponses à ce sujet

[kakomu]

Skyblade012 wrote...

Even if they release a new ending, the fact is that if the promises were broken with the current ending, which they were, whatever they do in the future wouldn't matter. We were promised that this product would hold the ending. Any additional ending released through a DLC would be a separate product, and therefore be a violation of the promises made.

I'm a bit mixed about this. I don't want to see a good game developer crash because of a law suit, but this situation does need to be dealt with.

Game companies need to realize that they aren't untouchable. Games are in pretty much a unique situation right now. With the amount of digital distribution and DRM, returning a game is nearly impossible. Gamestop won't take back my game discs when the game itself is tied to the hard drive and won't even need the disc to play. Sure, I can remove it from my Origin account, but Origin won't refund my purchase for that.

Games have become practically the only non-returnable, non-previewable media out there. Heck, even art can be seen in a gallery before purchase. You have no way of knowing what is on a game until you buy it, and, at that point, it is practically impossible to return. The truth is, gamers are just as entitled to get what they pay for as every other form of media, but they have no way to enforce that, and that needs to change.

We were clearly and blatantly lied to in the promotion of this game. We did not get what we purchased for, and I'm not seeing a lot of other options for holding a company responsible, short of going through the FTC, which is exactly what I would do with this situation if it was any other product but a video game. So, why do we treat video games differently? Why do we assume that being gamers voids our rights as consumers?

I don't think this is an ideal solution, but it is an attempt at one, and I don't see any others forthcoming. Maybe if the FTC or a lawsuit hits EA and BioWare in their pocketbook, their exploitative, legally questionable activities will stop.

Let's not forget price fixing and anti-competitive practices of the video game industry.

[Elite Midget]

Jobasha wrote...

Kyidro wrote...

Jeez, I dont believe this the way of doing anything. As much as I want a new ending or a clarification of the current one, a lawsuit is an extremely dumb way to get your voice heard.

^ This.

I find it very immature. Lawsuits should be used for more important things, I think.

Besides, I'm no lawyer, but I think that a plot is part of an artistic (in a wide sense) product and therefore not easily subject to this kind of complaints.

Now, if the game was unplayable because bug-ridden that would have been another thing.

How is it immature that people felt cheated out of their money because they were lied to on a constant basis for well over a year?

[Phaedra Sanguine]

This is absolutely stupid.

[DemGeth]

lol yeah there's a bunch of us the game is broken and can't get too the start screen and you followed a complaint because you didn't like the ending that's hysterical.

[SuperZombieChow]

RLesueur wrote...

I want the endings changed as much as anyone, but if this turns into whiney lawsuits against Bioware and personal attacks on the developers then I am out.

Well said. This is one renegade interrupt I won't be clicking, so to speak.

[Da Don Giovanni]

El_Spiko wrote...

 Against EA. After reading through the list of promises about the ending of the game they made in their advertising campaign and PR interviews, it was clear that the product we got did not live up to any of those claims. This thread has a great compilation of their claims: 
http://social.biowar.../index/10056886

Clearly, none fo these were represented in the ending. If anyone else wishes to file a complaint (the more there are the more likely the FTC will take action) just go to FTC.gov and fill out a complaint form in the Consumer Protection section. Here's EA HQ's address and phone number:
209 Redwood Shores Parkway  
Redwood City, CA 94065
(650) 628-1500

This is not somethign I was happy to do, but after the terrible ending that was in no way the product that had been advertised to me and the lack of any kind of response from Bioware/EA to address this, I felt it was one of my only recourses. I'll be returning my copy of the game before the end of my 30 day return policy if the ending still hasn't been addressed by then.

UPDATE: Filed a Better Business Bureau complaint as well. They can be found at BBB.org. The BBB will at the very least notify EA of any complaints they recieve, so every complaint filed is something that EA will hear about.

Yep, it's called "False Advertising" and CLEARLY to the gamer community Mass Effect 3 was advertised to be one thing and what we received was not that thing. To the Gov't however, they may not see it that way.

[Apfelweinbrauer]

OP this is just borderline insane, stop this nonsene and report back after you canceled these actions please!

[Xenolithium]

I should do this with Fable II and Fable III.

[Lucubration]

Not really the approach I would've taken.

[Elite Midget]

Xenolithium wrote...

I should do this with Fable II and Fable III.

You're a bit late for that. Time is a huge factor in this stuff. You can't just let stuff sit for years than be like "Waitaminute!".

[movieguyabw]

Apfelweinbrauer wrote...

OP this is just borderline insane, stop this nonsene and report back after you canceled these actions please!

Agreed.

[Commander Jake Shepard]

DyneEnigma wrote...

This is ridiculous. This is why the movement gets so much bad publicity. This is going way too far. Besides, it was Bioware that made the promises. Not EA. I mean **** people. It hasn't even been two weeks since the release and you're already doing **** like this? You give us (the ones that are going about changing the ending rationally and peacefully without trying to do harm to Bioware) a bad rep.

I agree. This is just absurd.

[FKA_Servo]

Kilshrek wrote...

On the other, I want them to be more accountable for their words and promises. Saying there'll be a definitive ending to Commander Shepard's story and then leaving it as open to interpretation as possible is not a definitive ending, no matter how you spin the word.

If it is, in fact, free DLC though, the people who are complaining about this don't really have a leg to stand on. DLC is a reality of gaming these days - I don't think there's anything to be done about that in the short term. Free DLC should be applauded.

As I said, the online pass serves the same purpose as Cerberus Network, so that's probably how it will be delivered. If this DLC is free, then the price of a new game covered that. That's not them breaking any promises - and if this is a sizeable update, then it's a good move. Promise kept.

People with no internet connections? That kind of sucks, but I wouldn't blame them for not taking them into the equation. People who buy the game used? Ditto. I'm a-ok with day one DLC that's free to new buyers.

Think about it this way. They released a game that is, by all accounts, even the trolls on metacritic, excellent 98% of the time. Then, a couple of months later, they release a big update that expands the story even further. And they don't charge for it.

Suppose this is how it pans out. Does anyone seriously have a problem with this?

Modifié par TommyServo, 16 mars 2012 - 06:22 .

[Phaedra Sanguine]

I'd like to reiterate on my previous comment "this is completely stupid." I hope BioWare reads this and not only bans your BSN account, but also permanently bans you from playing any future MMO they may release AND puts a block on your name, making it very tough to do anything other than maybe buy a new title. Even then, you should be denied access to their network.

[TSC_1]

Woah, guy. No. FTC complaint? Bad idea, and not what we really want to see happen.

[El_Spiko]

Just to be clear, this is not a legal suit or anything of the sort. I filed a complaint with the FTC, which is the government organization that is specifically in place to handle issues such as false advertising. This doesn't mean a court case or anything. It means that, best case scenario, they may contact EA about it. I filed it with EA because they are the parent company and game publisher. Same thing with the BB, it just means that they will contact and inform EA that there has been a complaint lodged against them, and they will be given the opportunity to respond/resolve the issue. I'm not suing, that would be ridiculous. If people think that going through the official and legitimate channels set up to handle consumer complaints rather than just accepting that we were lied to about very specific things in their product somehow hurts the legitimacy of fan indignation, I guess that just goes to show why some of us made paragon choices and some made renegade:p At this point, we have not gotten a response from Bioware addressing the issues with the ending and it's been 10 days since release date.

And for what it's worth, I also donated to Child's Play.

[Legendaryred]

I don't see why you people are bashing him, he as a consumer that has bought a product has every single right to file a complaint. Not sure where you guys live, but that's how it works in most first world countries.

[notDestin]

You people are just ignorant brats and pathetic. Get over yourselves and the endings and do something productive. Seriously. 

Modifié par notDestin, 16 mars 2012 - 06:29 .

[Strephon Gentry]

Thing about the BBB is that if the company isn't a member, it doesn't really matter what the BBB says. You can file with them all you want but, it isn't going to help.

[DemGeth]

Me thinks some people needs a break from the internet for a week or two.

[The_Duke75]

Caz Neerg wrote...

Premature, and completely uncalled for. We don't even know for a fact that we have the real ending yet.

Still false advertizing. They babbled some nonsense about wrapping up all story lines with tons of endings. If it now turns out that the real ending is still to come they sold an incomplete product which may or may not be considered illegal.

Don't get me wrong here, I think that BW screwed the pooch with this and should just man up, face the music and answer questions instead of hiding behind stupid excuses like "the game hasn't been played in all countries yet", which is a load of baloney considering the spoiler forum, but accepting without any kind of resistence that the game we've bought, rightfully assuming that it's complete, might in fact be incomplete is as questionable as BWs lack of action.

God, that's a long assed sentence. Too tired to unscrew this one...

[Arokel]

I have gone from being uncomfortable with this to opposing it.

Is it your right to do this? Yes. Does that mean you won't paint a negative image for the whole of Retake Mass Effect? No.

I want to urge you to withdraw this complaint if possible. I honestly believe it will not help and may even harm what we are trying to do.

[Mahrac]

I still say it's extream, but it will hopefully fulful it's purpose. Also not something to bash the OP over

[DemGeth]

Waiting for the Retake class Action Emotional Distress lawsuit in 5...4...3..2..1..

[Xenolithium]

Elite Midget wrote...

Xenolithium wrote...

I should do this with Fable II and Fable III.

You're a bit late for that. Time is a huge factor in this stuff. You can't just let stuff sit for years than be like "Waitaminute!".

You kidding? Peter Molyneux left Lionhead. Good things come to those who wait.