FIXED - Characters being wiped/losing their items.
#426
Posté 17 avril 2012 - 07:13
#427
Posté 17 avril 2012 - 07:27
#428
Posté 17 avril 2012 - 10:36
#429
Posté 17 avril 2012 - 12:53
#430
Posté 17 avril 2012 - 03:53
#431
Posté 17 avril 2012 - 05:24
Not a big loss, but it did confuse me when I started a match with 25,000 and somehow ended up with 17,000... particularly as 15,000 of those credits I'm pretty sure were the result of the match?
Modifié par Sifr1449, 17 avril 2012 - 05:25 .
#432
Posté 17 avril 2012 - 05:42
#433
Posté 18 avril 2012 - 01:00
Modifié par D330, 18 avril 2012 - 01:01 .
#434
Posté 18 avril 2012 - 04:25
Modifié par Motion Blue, 18 avril 2012 - 04:36 .
#435
Posté 18 avril 2012 - 05:52
Motion Blue wrote...
Any ETA on the dissappearing credits issue? It happened several times over the weekend, where the store says to contact support(Which, btw don't know or can't do anything about it), that gobbles up the credits of your next purchase without giving you the crate?
Considering we still haven't heard a peep about this issue, even that it's supposedly finally fixed "For realz this time!" and we're getting our items back, I wouldn't hold yer breath on an ETA on anything on these forums.
#436
Posté 18 avril 2012 - 10:28
If, let's say I bought some packs with BW points, then got the reset/relock bug, but in the meantime
got all/most of them back. Do I get nothing?
That would be quite stupid.
#437
Posté 19 avril 2012 - 01:06
Edrahil17 wrote...
I already asked in the other thread, but how does it work if you already got your equips back via playing MP again?
If, let's say I bought some packs with BW points, then got the reset/relock bug, but in the meantime
got all/most of them back. Do I get nothing?
That would be quite stupid.
I'm in this boat myself, and apparently, yeah. If you've didn't wait around wringing your hands and praying that they were actually working on the problem, and you reunlocked most (or all) of your gear then you get bupkiss, nada, zippo? Sucks to be us apparently. Not even a friendly message letting you know what's been done. classy.
I'd have much preferred the option of getting a credit reimbursment for the number and or type of crates I'd opened before being locked out of my own gear, but I guess Bioware's devs were too busy to listen to what their fans wanted. Oh wait...
#438
Posté 19 avril 2012 - 01:12
Edrahil17 wrote...
I already asked in the other thread, but how does it work if you already got your equips back via playing MP again?
If, let's say I bought some packs with BW points, then got the reset/relock bug, but in the meantime
got all/most of them back. Do I get nothing?
That would be quite stupid.
If Bw has been able to Return your items it will combine with the ones you unlocked after the Reset/Relock Bug..
so lets say you got a Phaeston III before your items got reset and you got the Phaeston IV after your items being reset then when your Locked items get returned it will combine to make a Phaeston VII
so it goes like this
Lost item level + Current level = Upgraded level
59 Medi-Gel + 10 Medi-Gel = 69 Med-Gel
#439
Posté 19 avril 2012 - 04:24
#440
Posté 19 avril 2012 - 05:59
All I can say is that i haven't because i'm pretty sure i had a Raptor before my clearance and gained Raptor III in the month. and my Raptor is still a III yesterday.
oh well.
#441
Posté 19 avril 2012 - 06:15
Kesslan wrote...
I just some how lost 2 ranks of medigel was at 5 now it's at 3.
Blame it on the "reapers" cause they cashed you out on your benefits.
but in all seriousness sorry to hear that bro.. i hope it comes back or it never glitched and you really have 3 medigel left cause when you down and noone to pick you up on lvl 10 that 2 rank could make a difference
#442
Posté 19 avril 2012 - 08:34
D330 wrote...
If Bw has been able to Return your items it will combine with the ones you unlocked after the Reset/Relock Bug..
so lets say you got a Phaeston III before your items got reset and you got the Phaeston IV after your items being reset then when your Locked items get returned it will combine to make a Phaeston VII
so it goes like this
Lost item level + Current level = Upgraded level
59 Medi-Gel + 10 Medi-Gel = 69 Med-Gel
Yeah, however,
since I already unlocked all chars, customisations, mods, all normal weapons and most of the rares,
it means that with all the time and BW points spent before the relock, I only got a very small fraction
of the items (since You can't go over lvl 5 mods and lvl 10 weapons).
Which sucks. A lot.
There were better options availible, I remember the support guy telling me the exact numbers of packs I bought,
and giving us new packs, or credits, and BW points would actually mean a satisfing solution even
after a month of waiting without updates.
#443
Posté 19 avril 2012 - 10:39
Edrahil17 wrote...
D330 wrote...
If Bw has been able to Return your items it will combine with the ones you unlocked after the Reset/Relock Bug..
so lets say you got a Phaeston III before your items got reset and you got the Phaeston IV after your items being reset then when your Locked items get returned it will combine to make a Phaeston VII
so it goes like this
Lost item level + Current level = Upgraded level
59 Medi-Gel + 10 Medi-Gel = 69 Med-Gel
Yeah, however,
since I already unlocked all chars, customisations, mods, all normal weapons and most of the rares,
it means that with all the time and BW points spent before the relock, I only got a very small fraction
of the items (since You can't go over lvl 5 mods and lvl 10 weapons).
Which sucks. A lot.
There were better options availible, I remember the support guy telling me the exact numbers of packs I bought,
and giving us new packs, or credits, and BW points would actually mean a satisfing solution even
after a month of waiting without updates.
ok so the only way i can see this being fixed is if they go into your purchases seeing what cards you got for Weapons since everything else goes past 10 and character cards are random. so all i can see is a special weapons pack that tallys the item by rarity and gives you the next locked item in that tier. but if you unlocked all items in that tier it moves on to the next tier but it takes 2 cards to make +1 card for next tier Rounded up of course cant have 2.5 uncommon make 1 common thats messed up.
so in other words if you unlocked all lvl 10 for common and have an 2 common cards left over it should give you +1 for a random weapon in uncommon. but im pretty sure they gonna have to make patch for this lol wich = more waiting
Modifié par D330, 19 avril 2012 - 10:46 .
#444
Posté 20 avril 2012 - 08:23
D330 wrote...
Edrahil17 wrote...
D330 wrote...
If Bw has been able to Return your items it will combine with the ones you unlocked after the Reset/Relock Bug..
so lets say you got a Phaeston III before your items got reset and you got the Phaeston IV after your items being reset then when your Locked items get returned it will combine to make a Phaeston VII
so it goes like this
Lost item level + Current level = Upgraded level
59 Medi-Gel + 10 Medi-Gel = 69 Med-Gel
Yeah, however,
since I already unlocked all chars, customisations, mods, all normal weapons and most of the rares,
it means that with all the time and BW points spent before the relock, I only got a very small fraction
of the items (since You can't go over lvl 5 mods and lvl 10 weapons).
Which sucks. A lot.
There were better options availible, I remember the support guy telling me the exact numbers of packs I bought,
and giving us new packs, or credits, and BW points would actually mean a satisfing solution even
after a month of waiting without updates.
ok so the only way i can see this being fixed is if they go into your purchases seeing what cards you got for Weapons since everything else goes past 10 and character cards are random. so all i can see is a special weapons pack that tallys the item by rarity and gives you the next locked item in that tier. but if you unlocked all items in that tier it moves on to the next tier but it takes 2 cards to make +1 card for next tier Rounded up of course cant have 2.5 uncommon make 1 common thats messed up.
so in other words if you unlocked all lvl 10 for common and have an 2 common cards left over it should give you +1 for a random weapon in uncommon. but im pretty sure they gonna have to make patch for this lol wich = more waiting
Well, they'll most probably leave it as it is.
I'll go ask the support when I'll be in a better mood though.
#445
Posté 20 avril 2012 - 09:33
It doesn't look like I have all the appearance options I should have for my Asari adept, but that's not a big deal.
#446
Posté 21 avril 2012 - 07:34
Hey BioWare... refund my points, no?
#447
Posté 21 avril 2012 - 09:31
So... thanks for nothing? Would have been nice to know some details about this fix beforehand so I didn't just completely waste Bioware points.
Good old EA support refuses to refund any of the lost credits/Bioware points as well.
I seriously think I'm done buying EA products, which is a shame since I really enjoyed most of ME3. I'm not raging at all - its just a completely sane, rational, logical decision. I don't want to give my money to a company that has repeatedly shown no return in service for payment.
Modifié par Duranndal, 21 avril 2012 - 09:31 .
#448
Posté 23 avril 2012 - 07:17
Thanks bioware.
#449
Posté 23 avril 2012 - 11:38
#450
Posté 25 avril 2012 - 12:08
I have somehow managed to aquire around 50-60 of the medi-gels, missile launchers and other consumable bits however, and I didn't have them when I lost all my stuff
Anyone else have this problem?





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