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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#3451
Carnage752

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Legion211 wrote...

I'm not being insulting. I used "get a life" in a context that was not trying to be derogative or insulting. I apologize.

And why am I here? I'm trying to open your eyes. Petitioning a company to change an ending isn't going to do anything. Do you really think they will change the ending? Do you know how bad that will make the company look?

Please, wasting time and effort on this "hold the line" is unneeded. Isn't there more constructive ways to pass the time?

Apology accepted.

And you underestimate all the momentum we are gathering. This has pissed off a LOT of people. The fact this movement is still going and is only getting bigger should be something to consider. We are getting media attention, and have donated over 60K dollars to Childs Play, and the donations are still coming.

So ya, we have alot invested in this.

#3452
Innocent Bystander

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Razorsteel wrote...

Enichan wrote...

Question: does the SWTOR account cancellation request a reason for your leaving the game? As in, can I tell them that I'm cancelling because of the ME3 ending?


Yes you can.

You even get an e-mail asking you to participate in a  survey. There you can tell them again. Twice, as I did.

Our choices should matter: Hold the line!

Modifié par Luyza, 18 mars 2012 - 08:07 .


#3453
Samuel_Valkyrie

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I want to, again, make clear: People do not need to get into discussions on who is the better person, or what right someone has to a certain position, or to do something.

We are all able to do what we think is best. You do not need to justify that to anyone. Neither do they have to justify themselves against you.

If someone questions that: Stand above it. You do not need to proof anything.

#3454
Legion211

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I concede. It appears that you guys actually have an effect.

My previous arguments are invalid. I feel like a raving lunatic.

Hold the line.

Modifié par Legion211, 18 mars 2012 - 07:23 .


#3455
Gespenst

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Jedifan421 wrote...

And then I saw the ending.


"And then I saw the ending" could be an epitaph on the mass grave of the Mass Effect fans hopes and dreams for the series.

I didn't see where the "hold the line" bit started (probably just missed it) but I hope there was a speech.

"One day we'll be able to say "Mass Effect has the ending it deserved" but before that we held the line."

#3456
Carnage752

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Samuel_Valkyrie wrote...

I want to, again, make clear: People do not need to get into discussions on who is the better person, or what right someone has to a certain position, or to do something.

We are all able to do what we think is best. You do not need to justify that to anyone. Neither do they have to justify themselves against you.

If someone questions that: Stand above it. You do not need to proof anything.

Some people want to be genuinely educated though. That's what I'm trying to do.

#3457
DoctorCrowtgamer

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Optimus J wrote...

atghunter wrote...

Sure, I'd be happy to take a stab at it.  Mostly, it will depend on where things stand then.  The PR guys right now have to be looking at any public media event as a multiple-scenario option. 

1)  If the PR firestorm is still going, they'll get questions no matter how secure the environment (ultimately it will be news and outlets want to write stories that get read), but they will be "softball" questions in nature and downplayed (look for the immediate use of the word "some" or "few" in conjunction with any acknowledgement of disenfranchised consumers.  Moreover, if they internally know they are taking a bottom line hit outside of projections, they may announce a "change of course" in conjunction with a "we're listening" message. 

2)  If things die down but the bottom line is taking a beating, same possible outcome, but less likely.

3) If things die down and the bottom line is within tolerance, they will politely deflect the questions and your "commercial" scenario is most likely.

Honestly, its just way too early to tell and the data on this is too fluid and too little at the moment.   

Finally as I've said before, I heartily acknowledge that some people approve of the endings.  That said, the use of planted/paid sympathizers is one of the oldest and most accepted PR gambits (It goes back even further than the anti-Jesus people calling for Barabbas' release even though they had no idea who Barabbas was).

Keep your voices strong and stay civil! 


Atghunter, that is the probable flow of the situation, in a PR universe. But the goal of a company is not to have entries of how awesome it was in history books. Is to succeed and make money.

And no matter the PR outcome projections are coming for them, having good reviews and the favors of the press generates revenues only for the said press and not the company. In which I insist on the key I'm pressing since the start:

When the time comes to weight those actions in the company budget it will be HEAVY, and no executive will give a damn about how the press depict the guy that is responsible for the red numbers.

We already had the panic button pushed ONCE, when their prices dropped to generate a false report of successful sells. That might, AGAIN, look well for people outside the company, but when comes for expanding and allocating R&D money, the executives will face the lower-than-projected numbers, and will find a target for their anger.

And the panic button is in route to be pushed AGAIN. How much time do you think this PR firestorm will be able to hold the wrath of their bosses INSIDE the company, since our actions are reflecting in EA losses each day that situation lingers? The supposed next DLC will be halted or free, because there is no way to sell it.


Yeah that is why we will win.  Executives like making lots of money and they wory more about lost sales then the sale they have this is why music,movie,and game companies are in such a panic over piracy even though they still make hundreds of millions a year,because those are lost sales.  If I were an investor in Bioware I would sure want to know why their bigest game of the years was marked down to almost half price after less then two weeks and why they were getting so much negative press.  If we stick together and don't fall for the spin we will win.

Hold the line for as long as it takes people.

#3458
Boceephus

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Carnage752 wrote...

Nope. I got plenty of other games to play.


Very much this. I'm a PhD student, play in 2 different rec leagues and am a video game addict. I can easily ignore any pre-ending DLC that would make no difference to my Shep anyways.

#3459
Luiginius

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Bachuck wrote...

Attention,

The following PMs were sent to me and requested I post on their behalf.

ChaksChaks wrote...

Good afternoon. Unfortunately, I cannot post to your fantastic thread because Bio/EA does not allow me to do so. I can only assume that this is because I have not registered Mass Effect 3 (or any Origin/EA/Bio product), as I have already waited the necessary 24 hours (according to the FAQ) to allow me to post.

I cannot speak for my entire demographic, but I can speak for myself as a "wait and see" gamer.

I am as rabid a ME fan as anyone else, but I didn't preorder ME3 and I didn't purchase it on day one. Instead I wanted to see what others thought of the game. I read a couple of the early reviews and was hopeful, but the first reviews of the endings began to come out. I was as disappointed as anyone else and came here to add my support, but as Harlan Ellison put it: "I have no mouth, and I must scream!"

I think it's an interesting tactic by Bio/EA to not allow those of us who do not own the game speak about Mass Effect 3. Given the level of activity and publicity this is getting, I'm curious if there are others out there.

I'd like to let everyone in the community know that there are more of us out there who can't speak, but we're standing by your side and are doing our part by not purchasing Mass Effect 3 AT ALL.

I've set up a Facebook page for those of us who want to voice our opinion, but can't because we cant post here. If you could pass this along, I'd appreciate it.

www.facebook.com/ShepardsSilentArmy



Vap0ur_Snake wrote...

I'd just like to let you know that I think bioware is locking us out of the site to prevent the uproar from being heard and spreading. I've met all the requirements and still cannot post.

if you could cut and paste this for me so I can be heard that would be apreciated.

I bought Mass Effect 3 the day it came out. instead of playing it right away i started back at ME1, spent 30+ hours then moved on to ME2 with the same charicter which I spent about 40 hours on. I finally get to ME3 and I'm astonished at the level of work that has went into the game, I'm blown away. Right through the game it was like a dream, EDI getting a body which I never seen coming, resolved conflicts that had lasted 100's of years, so much good stuff. that was until (wait for itttt) the END. I don't have a problem with the fact that the Reapers are controlled by a higher AI and are in place to end each cycle as each cycle has had their turn and they all mess up. The problem I have is with the actual ENDING (not endings, no plural there) I don't need to go into it to much as its been said before but it just means the universe I just spent a week (about 110 hours) in, is gone. Now if they intended for the cycle to end anyway, just not get harvested (all die at Earth due to starvation or whatever) then it fits but it still sucks, they really have killed the universe, I guess it's a way for them to end it ans make us know theres not gonna be any spin off's created that are an epilouge, ony prolouge.

I am still however about 85.% in my own mind certain that the ending we got is not the true ending and sheapard was knocked out by the blast, in fact indoctrinated, something along those lines and will either wake up and he never beamed aboard the citadel and the reapers are still there or, something way more clever and sinster that my brain cannot comprehend... you know, the style the trillogy was known for till it was ruined.

anyway.. I've been wanting to say this for days but I cannot get on the forum. I've registered my game and I signed up well over 24 hoursd ago... I think they are stopping new people signing up so the cause can't grow past you guys on here.


That's,...that's a pretty uncool move. Is it certain this is going on?

#3460
Carnage752

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Legion211 wrote...

I concede. It appears that you guys actually have an effect.

My previous arguments are invalid. I feel like a raving lunatic.

Hold the line.

Thank you. We try. I appreciate keeping an open mind about this.

#3461
Quietness

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Legion211 wrote...

I'm not being insulting. I used "get a life" in a context that was not trying to be derogative or insulting. I apologize.

And why am I here? I'm trying to open your eyes. Petitioning a company to change an ending isn't going to do anything. Do you really think they will change the ending? Do you know how bad that will make the company look?

Please, wasting time and effort on this "hold the line" is unneeded. Isn't there more constructive ways to pass the time?



The problem is more for the company at this point, now they're starting to look bad in more and more in mainstream media. Gentleman on CNN even admited that Bioware is going to pretty much need to release content.

#3462
vigna

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Legion211 wrote...

What's the big deal about this? It's just a video game...

And decisions don't matter either way. None of this will happen in real life. None of it is real. Some pixelated CGI-ed cutscenes matter? I don't see what the big deal is. Get a life, people.

We are listening to  your Feedback.

#3463
Ender99

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thoreauscabin wrote...

EA/Bioware are probably laughing so hard at this little "movement" because they know once they announce their next DLC or big game you're all going to forget about ME3's ending and open your wallets.

I guarantee it.


I guarantee you I will not. If Bioware won't fix the problem, I'll find another product to spend my money on. Who's to say Dragon Age III won't be just as big a disappointment as this ending? The trust is gone.

#3464
Quietness

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Legion211 wrote...

I concede. It appears that you guys actually have an effect.

My previous arguments are invalid. I feel like a raving lunatic.

Hold the line.


We don't want you feeling like that simply what we have expeirenced, seen, been through ^^ Difference of opinon is important in life.

#3465
Kastrenzo

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Luiginius wrote...

Bachuck wrote...

Attention,

The following PMs were sent to me and requested I post on their behalf.

ChaksChaks wrote...

Good afternoon. Unfortunately, I cannot post to your fantastic thread because Bio/EA does not allow me to do so. I can only assume that this is because I have not registered Mass Effect 3 (or any Origin/EA/Bio product), as I have already waited the necessary 24 hours (according to the FAQ) to allow me to post.

I cannot speak for my entire demographic, but I can speak for myself as a "wait and see" gamer.

I am as rabid a ME fan as anyone else, but I didn't preorder ME3 and I didn't purchase it on day one. Instead I wanted to see what others thought of the game. I read a couple of the early reviews and was hopeful, but the first reviews of the endings began to come out. I was as disappointed as anyone else and came here to add my support, but as Harlan Ellison put it: "I have no mouth, and I must scream!"

I think it's an interesting tactic by Bio/EA to not allow those of us who do not own the game speak about Mass Effect 3. Given the level of activity and publicity this is getting, I'm curious if there are others out there.

I'd like to let everyone in the community know that there are more of us out there who can't speak, but we're standing by your side and are doing our part by not purchasing Mass Effect 3 AT ALL.

I've set up a Facebook page for those of us who want to voice our opinion, but can't because we cant post here. If you could pass this along, I'd appreciate it.

www.facebook.com/ShepardsSilentArmy



Vap0ur_Snake wrote...

I'd just like to let you know that I think bioware is locking us out of the site to prevent the uproar from being heard and spreading. I've met all the requirements and still cannot post.

if you could cut and paste this for me so I can be heard that would be apreciated.

I bought Mass Effect 3 the day it came out. instead of playing it right away i started back at ME1, spent 30+ hours then moved on to ME2 with the same charicter which I spent about 40 hours on. I finally get to ME3 and I'm astonished at the level of work that has went into the game, I'm blown away. Right through the game it was like a dream, EDI getting a body which I never seen coming, resolved conflicts that had lasted 100's of years, so much good stuff. that was until (wait for itttt) the END. I don't have a problem with the fact that the Reapers are controlled by a higher AI and are in place to end each cycle as each cycle has had their turn and they all mess up. The problem I have is with the actual ENDING (not endings, no plural there) I don't need to go into it to much as its been said before but it just means the universe I just spent a week (about 110 hours) in, is gone. Now if they intended for the cycle to end anyway, just not get harvested (all die at Earth due to starvation or whatever) then it fits but it still sucks, they really have killed the universe, I guess it's a way for them to end it ans make us know theres not gonna be any spin off's created that are an epilouge, ony prolouge.

I am still however about 85.% in my own mind certain that the ending we got is not the true ending and sheapard was knocked out by the blast, in fact indoctrinated, something along those lines and will either wake up and he never beamed aboard the citadel and the reapers are still there or, something way more clever and sinster that my brain cannot comprehend... you know, the style the trillogy was known for till it was ruined.

anyway.. I've been wanting to say this for days but I cannot get on the forum. I've registered my game and I signed up well over 24 hoursd ago... I think they are stopping new people signing up so the cause can't grow past you guys on here.


That's,...that's a pretty uncool move. Is it certain this is going on?



Well, in my experience EA isn't known for having great, reliable servers 24/7, it could just be an overload, or it could be as bad as it sounds. dunno.

#3466
InsaneNarwhal

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Gespenst wrote...

Jedifan421 wrote...

And then I saw the ending.


"And then I saw the ending" could be an epitaph on the mass grave of the Mass Effect fans hopes and dreams for the series.

I didn't see where the "hold the line" bit started (probably just missed it) but I hope there was a speech.

"One day we'll be able to say "Mass Effect has the ending it deserved" but before that we held the line."


Hold the line is a speech of Captain Kirrahe in the first mass effect game. :D

#3467
thoreauscabin

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DoctorCrowtgamer wrote...

Well so far I didn't buy my dad
all the ME2 DLC for his birthday and I talked four people out of buying
ME3 this week. That's clost to $300 Bioware lost by lying to get my $80.
If everyone does something like this Bioware will be in big trouble with
their shareholders.  If we stick together we can not lose.

Hold the line for as long as it takes people.



Boceephus wrote...

I for one have
cancelled my SWTOR sub, refrained from playing MP or SP since my first
playthrough, pledged to no longer support bioware financially through
DLC or future games, sent a letter, 2 emails and have talked 3 people
out of buying the game. I'm earning my sig, but that's just me.

Online movements need a homebase, hence the forums. You shouldn't pressume that no one's actually doing anything about it.



Carnage752 wrote...

Calm down. I didn't mean it like that.

We
are starting letter campaigns, writing petitions, not playing the game,
talking people out of the game, cancelling subscriptions to TOR,
starting a donation movement for kids which has amassed over 60K
dollars, contacting press and getting media attention, and in general
pressuring Bioware's sales and PR until they confirm a DLC for a better
ending. Probably alot more I'm missing too.



Carnage752 wrote...

Nope. I got plenty of other games to play.



InsaneNarwhal wrote...
Well, in that case, we all appreciate your feedback and invite you to speculate. [smilie]../../../images/forum/emoticons/whistling.png[/smilie]


Good responses. Just wanted to play devil's advocate and for a bit and get a feel for things around here. Keep up the good work.

Modifié par thoreauscabin, 18 mars 2012 - 07:27 .


#3468
The Almighty Ali

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thoreauscabin wrote...

EA/Bioware are probably laughing so hard at this little "movement" because they know once they announce their next DLC or big game you're all going to forget about ME3's ending and open your wallets.

I guarantee it.

We'll see when that time comes.

#3469
Samuel_Valkyrie

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Carnage752 wrote...

Samuel_Valkyrie wrote...

I want to, again, make clear: People do not need to get into discussions on who is the better person, or what right someone has to a certain position, or to do something.

We are all able to do what we think is best. You do not need to justify that to anyone. Neither do they have to justify themselves against you.

If someone questions that: Stand above it. You do not need to proof anything.

Some people want to be genuinely educated though. That's what I'm trying to do.

And that is a good thing to do, and I applaud you for it. I'm mrely saying, not just to you, but to everyone out there, to be careful.

#3470
Carnage752

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thoreauscabin wrote...

edit

Well played

#3471
Jedifan421

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[quote]ChaksChaks wrote...

anyway.. I've been wanting to say this for days but I cannot get on the forum. I've registered my game and I signed up well over 24 hoursd ago... I think they are stopping new people signing up so the cause can't grow past you guys on here.
[/quote]
[/quote]

That's,...that's a pretty uncool move. Is it certain this is going on?


[/quote]

I also had to wait 24 hours and register Mass Effect 3 on the BSN but after that, I was fine. I don't think it's some conspiracy. It's just BioWare making sure trolls don't blow up the forums probably.

#3472
Radwar

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thoreauscabin wrote...

EA/Bioware are probably laughing so hard at this little "movement" because they know once they announce their next DLC or big game you're all going to forget about ME3's ending and open your wallets.

I guarantee it.


I was incredibly dissapointed with Dragon Age 2 and didn't buy any DLC after it's release. Mass Effect 3 won't be any different. Either support us or get out.

#3473
InsaneNarwhal

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Radwar wrote...

thoreauscabin wrote...

EA/Bioware are probably laughing so hard at this little "movement" because they know once they announce their next DLC or big game you're all going to forget about ME3's ending and open your wallets.

I guarantee it.


I was incredibly dissapointed with Dragon Age 2 and didn't buy any DLC after it's release. Mass Effect 3 won't be any different. Either support us or get out.


I think you mean "either support us or at least be civil" :D

#3474
cinderburster

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thoreauscabin wrote...

EA/Bioware are probably laughing so hard at this little "movement" because they know once they announce their next DLC or big game you're all going to forget about ME3's ending and open your wallets.

I guarantee it.


Why would I pay for a potentially disappointing experience when I can have a more satisfying experience with the goddamn Batman? ;)

Or with a writer trapped in his own creepy tale.

Or with Alice and her vorpal blade.

Or hell, even in MMO Flavor of the Month.

Sorry, but your argument doesn't hold water for me.

#3475
Whybother

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Ender99 wrote...
I guarantee you I will not. If Bioware won't fix the problem, I'll find another product to spend my money on. Who's to say Dragon Age III won't be just as big a disappointment as this ending? The trust is gone.


I think you'd have to be nuts to preorder a Bioware game at this point.