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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#26
ssyyllaarr

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Dont let bioware sneak away. There waiting for it to die down, dont slow down.

#27
Baronesa

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This needs to be up up up there

Very informative

#28
VAIOMANIAC

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Good post hold the line people do not give in.

#29
I can Hackett

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yeah its pretty sickening how gullible people can be

#30
trifecta739

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If they instill hope in fans that want new endings it settles things a bit (I for one can now play multiplayer in peace without straying to thoughts of the ending). But if they decide to take that hope away there will definitely be another backlash, one that won't stop. Not a threat or anything, but it isn't hard to see happening. Anyway, I do believe they'll do something for the people that want new endings and the people who don't want new endings can just not download ending DLC they release. Simple.

#31
Tony Redgrave

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Thanks for posting this.

#32
Capeo

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sorentoft wrote...

The problem is, if it dies down, that people have moved on and left Bioware. That is a lot of future revenue thrown out the window and for what? Saving face? Come on, the best way to regain the trust of their fans, in order to ensure their next titles sell as well as ME3, is to be open and engaged with the community, not hiding in a bunker.


Your ignoring the history of EA taking niche titles and burning them to the ground for profit then abandoning them. Your ignoring that this game had a mode where decisions are made for you. They're RPGS fans are not who they are catering to anymore. Or won't be in the future anyway. 

#33
Thornne

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I think you're right, that they're just doing everything they can to control the damage.

But, if the price drops and the poor customer reviews I have seen are any indications, I think the problem is that people just don't like their game. Keeping quiet will not fix that.

#34
mupp3tz

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Also, remember, be civil to those who chose to partake in the event. We aren't doing any favors for the protest if all we do is fight amongst ourselves. I've already seen a few of these types of posts.

#35
ABCoLD

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I agree with this premise.

#36
Harbinger of Hope

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This N7 bulls**t is the first step of many to roping you poor suckers back into the Bio-Cult. Next they will offer some crappy free multiplayer or squadmate skins DLC as a "Thank you to their loyal fans". I honestly can't believe this "movement". They complain about the game and say they are done with BioWare games while at the same time coming back to it. If you aren't going to f***ing commit then just stop. You can't "Hold the Line" while at the same time putting your toe over it.

#37
AlexXIV

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This has been said many times over, in multiple threads. But you can't stop people comming up with theories and grasping straw. It is sort of a panic situation. I can even tell you what Bioware will do. The same as they did with DA2. Do you see alot of complaints at the DA2 site? Not anymore. Bioware if they want can wait for months or a year.

I am not sure what would satisfy me more atm. That Bioware fixed ME3 or that they don't and the company goes down because customers don't like their general business attitude. Either would be a proper ending to my Bioware intermezzo, because after ME3, no matter how it ends, I am out.

#38
wright1978

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The OP's logic makes a lot of sense sadly. Maybe that's just my pessimism speaking. I'll be holding the line anyway.

#39
GorrilaKing

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As will I.

#40
HITMAN629

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Bachuck wrote...

I think the most important, and intelliegent, post I've read on these forums since this controversy started has been this one from a user named atghunter. I shall quote:

atghunter wrote...

Posted this yesterday, I'll repost here. Hope it helps to see what's on the other side of the mirror atm.

I don't think Bioware is out of touch with their customers though I agree with an earlier poster that right now they are assessing their options. Nor do I think that everyone speaking up for them at the moment is a "yes man" or shill. That said:

I don't for a moment think there are any other endings, this was a hallucination, etc. Bioware/EA is letting these speculations go on for two reasons. First, they are letting people vent. Secondly, they are weighing options.

Years ago, I worked for a PR damage control team and everything right now is going by the book. First, re-affirm and ignore (also known as doubling down), then try and define the detractors in the mainstream with things like "this is all a big mistunderstand", etc. while remaining civil in the hopes the detractors go rabid. Meanwhile go dark and use countermeasures through third part sources to prop up your position and brand the outcry as driven by hacks, haters or a minority trying to wear out the detractors on these outlets or "shock troops" while protecting the corporate core. Next, offer something distracting (notice SWTOR is free this upcoming weekend) known as the "faux olive branch"/ask the angry people to explain their concerns (without agreeing to commit to a compromise), buy more add time (definitely going on right now), and hope it dies down. If the pressure is still on, determine the economic viability of 1) ignoring the outcry and banking on the fickle nature of consumers to get over it or 2) determining if we can make money off of fixing it.

If it is any consolation, the decision whether or not there is a fix DLC, etc, won't be made by the writers so illusions to things they wanted to convey don't matter much atm (to wit: the leads comments yesterday). I suspect he's been called in and politely told by the PR guys to not do that again. This is now a corporate problem, not an artistic struggle with fans. Somewhere in the EA bunker, attorneys, PR guys, writers and brass are sharing numbers b/c in the end this will come down to hard currency.

As one who despises the endings, I'm hoping the suits tell the visionaries that the customers are loud enough and numerous enough to swollow their pride and get them out of this storm. For those that love them, I readily accept your position and respectfully disagree.



And now today we have Bioware announcing this N7 weekend baloney. Sadly, a lot of the same people who have sworn off Bioware are posting in that thread asking how they can be a part of it. <_<

Does no one see what's going on?



The author of this is very well informed & you are absoluty not the only one who sees this going on

#41
mupp3tz

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Harbinger of Hope wrote...

This N7 bulls**t is the first step of many to roping you poor suckers back into the Bio-Cult. Next they will offer some crappy free multiplayer or squadmate skins DLC as a "Thank you to their loyal fans". I honestly can't believe this "movement". They complain about the game and say they are done with BioWare games while at the same time coming back to it. If you aren't going to f***ing commit then just stop. You can't "Hold the Line" while at the same time putting your toe over it.


Be a little more consistent.  People were playing MP waaaay before the events were announced... were they not "holding the line" then?  The MP is nothing more than a weekend event that gives the opportunity for some people to actually ENJOY the game again, if even for a little while.  It does not directly fund revenue to the company and is merely just an aspect that was already provided for free with the $80 game.  If someone wants to partake in the event, there's nothing wrong with that.  It has NOTHING to do with them being less vocal or angry about the endings.  If anything, it will just remind them how pointless the game is once the event is over.  Calling them out and insulting them only marginalizes fellow protestors.

Edited by M U P P 3 T Z, 16 March 2012 - 11:10 PM.


#42
scrapmetals

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I find it odd that everyone's forgetting EA has done this before...

Prince of Persia, anyone?

#43
Jadebaby

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ericjdev wrote...

Yeah, we gotta hold the line and people need to no go all rambo. It is easier for them to take the psycho minority position if we do or say stupid things. Need to remain strong and persistent and most importantly, civil.


This, keep it smart, keep it strong.

#44
vigna

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Yeah, this is so funny you can watch the PR people and assets in real time...like a lesson in PR.

#45
goose2989

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 We'll see

#46
Phaedros

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Anyone who went through the DA2 fiasco knows these tactics well .. they must not be allowed to get away with it again.

Hold The Line!

#47
Aesieru

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M U P P 3 T Z wrote...

Harbinger of Hope wrote...

This N7 bulls**t is the first step of many to roping you poor suckers back into the Bio-Cult. Next they will offer some crappy free multiplayer or squadmate skins DLC as a "Thank you to their loyal fans". I honestly can't believe this "movement". They complain about the game and say they are done with BioWare games while at the same time coming back to it. If you aren't going to f***ing commit then just stop. You can't "Hold the Line" while at the same time putting your toe over it.


Be a little more consistent.  People were playing MP waaaay before the events were announced... were they not "holding the line" then?  The MP is nothing more than a weekend event that gives the opportunity for some people to actually ENJOY the game again, if even for a little while.  It does not directly fund revenue to the company and is merely just an aspect that was already provided for free with the $80 game.  If someone wants to partake in the event, there's nothing wrong with that.  It has NOTHING to do with them being less vocal or angry about the endings.  If anything, it will just remind them how pointless the game is once the event is over.  Calling them out and insulting them only marginalizes fellow protestors.


But, if the community can be made to seem more appeased than they are, the corporate policy will maintain they just keep distracting.

#48
MissMaster_2

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Keep holding the line!

#49
Xivai

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Holding the line.

#50
Jadebaby

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M U P P 3 T Z wrote...

Harbinger of Hope wrote...

This N7 bulls**t is the first step of many to roping you poor suckers back into the Bio-Cult. Next they will offer some crappy free multiplayer or squadmate skins DLC as a "Thank you to their loyal fans". I honestly can't believe this "movement". They complain about the game and say they are done with BioWare games while at the same time coming back to it. If you aren't going to f***ing commit then just stop. You can't "Hold the Line" while at the same time putting your toe over it.


Be a little more consistent.  People were playing MP waaaay before the events were announced... were they not "holding the line" then?  The MP is nothing more than a weekend event that gives the opportunity for some people to actually ENJOY the game again, if even for a little while.  It does not directly fund revenue to the company and is merely just an aspect that was already provided for free with the $80 game.  If someone wants to partake in the event, there's nothing wrong with that.  It has NOTHING to do with them being less vocal or angry about the endings.  If anything, it will just remind them how pointless the game is once the event is over.  Calling them out and insulting them only marginalizes fellow protestors.




And this.