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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#6651
Fulgrim88

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wepeel_ wrote...


Posted Image

Now that's scary...

and eerily true:unsure:

#6652
sabasebatyne

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game



I disagree. There are other explanations for the silence, such as waiting for enough time for fans in other regions to complete their playthroughs, as has been discussed earlier. This pessimism seems unwarranted at this point.

#6653
Damate

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Just some thoughts regarding posts I've seen recently and purely my own opinion, of course:

I don't like the idea of thinking of Bioware as 'the enemy' here: We're two parties in disagreement, hoping to enter into negotiations. To peg them as an enemy or adversarial in a militant manner is to alienate them. And I truly believe the people who poured years into this game care about the game and the fans. If we single them out as 'enemies' -- if we ask for anyone to be fired, if we do anything like that, then we're setting a moral precedent that I, for one, disagree with and am uncomfortable with. I'd like to stay above that. Maybe that's naive of me, but there it is. I want to take the 'Paragon' road here, if that means anything.

Paying for Ending DLC: Yes, of course I'll pay for it. I know some would like free DLC/expansion/etc - and it would be nice if that was the case. But this is still a company we're dealing with. Furthermore, I'm thinking beyond 'The Man' here: Bioware has employees. Individuals with needs, with families, etc. Considering how rough the economy is everywhere, I'd very much like people to keep their jobs and continue to be paid for it. So a reasonably priced DLC? Yes, I don't think that would be the end of the world.

#6654
stargatefan1990

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


completly Disagree alot of campains and movements take a while so do not give up

#6655
Jamie9

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


2 weeks have passed since release. This is an incredibly short time in terms of fiscal quarters and how the actual companies view things. Be patient. This is their plan, to get you to lose hope.

#6656
cyrrant

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


Don't give up hope.  This thing only really exploded last week, and like it or not, there are a ton of variables to weigh before they decide to do anything.  Hold the line here with us and we'll get the answers we're looking for.

Our Choices Should Matter - Hold the Line

#6657
Michotic

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


I highly doubt this is true. ME3 has only been available for two weeks, and less than that in other parts of the globe. Change takes time. They are still trying to absorb everything that is going on, and they are still reviewing the data they've gathered. It's way too early to throw in the towel.

Our choices should matter. Hold the line.

Modifié par Michotic, 20 mars 2012 - 04:56 .


#6658
Sentr0

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wheelierdan wrote...

Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


these thingstake longer than a week plus they have motivations to wait tillmore pople have played/beaten the game before they say anything.  I don't like it either but patience is required.


I dont know they probably already have all the data they need...

#6659
Emphyr

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Pjew it really takes time to completly follow this topic.....

 i am glad that the pyramide quoote's now stopped!
Thank you for that!

This post really got my attention!
Thank you for that Ugly Shepard :)


Sorrel wrote...

Just wanted to post my two cents in so far.
This has been a great thread, or at least what I can see from the constantly updated OP -- and thanks to the OP and atghunter and the other quality posters we've had here.

I'm known as uglynoodles elsewhere on the Internet. I do a lot of Mass Effect art, I occasionally dabble in writing stories, and I buy a lot of Mass Effect stuff. I have almost every piece of DLC I could get my hands on and have bought multiple copies of Mass Effect 1 and 2 on different platforms just to ensure I give money to the franchise I enjoy so much. You could call me an invested fan. I have the N7 and the Paragon symbols tattooed on my wrist! They're very meaningful to me and led me to meeting a bunch of new friends. I want to be a concept artist good enough to work in-house at Bioware or studios like it.

When "LeakGate" happened, I put on my blinkers and avoided spoilers not just to preserve my own experience, but out of respect for the hard work the BW team was doing to create something great. I waited with baited breath for this to come out since the second I finished ME2. I preordered the Collector's Edition of ME3 as soon as I could afford it and played it the second I could.

I haven't finished the game.

This whole outcry on the issue has really coloured my experience of the game. Despite trying to avoid it, I know enough peripherally about the ending without having played it to feel confused and disappointed, and I know enough to say that I'd want something different. I can't speak for what Bioware is doing in the PR department as I'm closer to the concept artists in scope, but I can say that I've been increasingly less enthused to play the game as the process goes along and this is not because of the quality of the writing or because of poor game mechanics, those areas I really enjoy and think are vast improvements over the previous instalments of the series.

My increasing lethargy with this is because now I know this is all heading into a direction I know I'm going to be dissatisfied with. I want to stress that this negative feeling isn't because Shepard's story is ending, or because Mass Effect as we know it is going to have to move on and evolve. It's because I am certain that despite being a ruthless completionist, I am going to feel disappointed. In ME1, Shepard survived, Saren's threat and Sovereign was neutralised, and we got to live to fight another day. In ME2, all my squad survived and we lived to fight another day. I was left with a sense of hope and accomplishment and satisfaction. I felt like my decisions mattered. As I am to understand, my choices regarding the characters will be relegated to nothing more than the colour of a special effect in an ending FMV.

Bioware, I know you have incredibly wonderful, talented people at your disposal. I personally chat to a couple of them over the Internet every now and then, and know one in person. They are great, hardworking, brilliant people. I know that as a company you can use these people for the assets they truly are and create brilliant alternate endings that will satisfy what the players want. Me included.

What would I like to see? Well, I think that my opinions will carry a little more weight once I've completed it, but I'm sure I don't speak solely for myself when I say not to necessarily directly replace the ending, but either add to it or create alternate ones. Alternate ones that choices will have affected.

I'll be sure to drop by and natter on some more tl;dr opinions once it's all said and done. But Bioware, let it be known, as a very loyal customer I am rattled by this and my gameplay experience is being affected.


Modifié par Emphyr, 20 mars 2012 - 05:04 .


#6660
VAIOMANIAC

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shygravel wrote...

Just some thoughts regarding posts I've seen recently and purely my own opinion, of course:

I don't like the idea of thinking of Bioware as 'the enemy' here: We're two parties in disagreement, hoping to enter into negotiations. To peg them as an enemy or adversarial in a militant manner is to alienate them. And I truly believe the people who poured years into this game care about the game and the fans. If we single them out as 'enemies' -- if we ask for anyone to be fired, if we do anything like that, then we're setting a moral precedent that I, for one, disagree with and am uncomfortable with. I'd like to stay above that. Maybe that's naive of me, but there it is. I want to take the 'Paragon' road here, if that means anything.

Paying for Ending DLC: Yes, of course I'll pay for it. I know some would like free DLC/expansion/etc - and it would be nice if that was the case. But this is still a company we're dealing with. Furthermore, I'm thinking beyond 'The Man' here: Bioware has employees. Individuals with needs, with families, etc. Considering how rough the economy is everywhere, I'd very much like people to keep their jobs and continue to be paid for it. So a reasonably priced DLC? Yes, I don't think that would be the end of the world.



Yeah I agree with you on that but if this turnes out be a planned PR stunt i´m out.

#6661
DoctorCrowtgamer

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stargatefan1990 wrote...

Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


completly Disagree alot of campains and movements take a while so do not give up


yeah it's going to take longer then a week for them to feel it hurting sales.  Asl I said in another thread i think they are going to step up the attacks on us over the next three weeks or so,try to trick us into buy their stuff,and try to get us to start fighting but if we hold together they will run out of steam and start feeling the pinch by the middle of next moth.  Remember the end of this month is the end of their first quarter so they have to talk to the sharholder some time soon.  I don't think they will cave before the end of next month or a little latter but if we stick together and don't touch any EA or Bioare stuff and keep telling people about the ending they will have to cave in the end because they need us and they are counting on ME3 being one of the biggest games of the year and while it sold well the first we it is not doing so any more and a lot of copies are being returned.  They need the DLC sales and for ME3 to be a hit. Please don't lose heart the movment is young.

Hold the line for as long as it takes people.

#6662
cyrrant

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shygravel wrote...

Just some thoughts regarding posts I've seen recently and purely my own opinion, of course:

I don't like the idea of thinking of Bioware as 'the enemy' here: We're two parties in disagreement, hoping to enter into negotiations. To peg them as an enemy or adversarial in a militant manner is to alienate them. And I truly believe the people who poured years into this game care about the game and the fans. If we single them out as 'enemies' -- if we ask for anyone to be fired, if we do anything like that, then we're setting a moral precedent that I, for one, disagree with and am uncomfortable with. I'd like to stay above that. Maybe that's naive of me, but there it is. I want to take the 'Paragon' road here, if that means anything.


We are all here because we love Mass Effect too much to have it end this way.  The only way we will accomplish this is in a partnership with Bioware.  That being said, we need them to be receptive to such a partnership before we can get on with the process.  They're not our enemy, they're a friend who has strayed down a path that destroyed something that both of us love.

Our Choices Should Matter - Hold the Line

#6663
Xellith

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Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


Its not over yet. Dont be such a pessimist.  The movement is strong.  Believe it or not we are in a strong position.  Hold the line.

#6664
Fulgrim88

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Sentr0 wrote...

wheelierdan wrote...

Sentr0 wrote...

At this point i'd say it's over, too much time has passed and by now they have already decided: no dlc ending. Because otherwise they'd say immediatly, to avoid anymore damage... by listening they take time giving hope so less people ask for a refund/dont buy the game


these thingstake longer than a week plus they have motivations to wait tillmore pople have played/beaten the game before they say anything.  I don't like it either but patience is required.


I dont know they probably already have all the data they need...

Yeah, but that's not what takes time here.
It's arguing on how to adress the issue (What kind of dlc, how big, how refined, free or not) and then argue with the EA folks and shareholders holding the leash wether that's acceptable.
With stuff like that, it takes time to come to a consensus.

You can't take a million dollar project, hear someone complain on the forum and instantly proclaim that everything will be cool.
ANY kind of commitment they will make at this point must be FINAL.
We will hold them to it, word by word, and they know that. So they need to make sure that they can deliver

#6665
Michotic

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Sentr0 wrote...

I dont know they probably already have all the data they need...


Large companies don't do anything like this quickly. They have to consider their options carefully.

Our choices should matter. Hold the line.

Modifié par Michotic, 20 mars 2012 - 05:00 .


#6666
cardboardarmor

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 Meanwhile, these financial things happen.

As of writing, EA's stock prices have receeded to near pre-ME3 launch levels.  What does this mean?  Well...it means their stock prices are trending towards returning to near pre-ME3 launch levels.

The price rode high on the excitement of the game launch for a fair bit of time, but chill feelings seem to have put a damper on things.

#6667
JulienJaden

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Very insightful indeed.

I suspected as much (BioWare and EA checking and speculating whether it will cost them more to ignore us or to produce a free ending DLC. I don't think they'd seriously consider making us pay for it, if they agree to make one. Everyone in their right mind will tell them that producing the variety of endings they promised would be in the game post-release and then charging 10 bucks or something for it is not the way to win us back.

And yes, we should always keep in mind that we are the most vocal and commited fans (i.e. 50.000 votes on a poll can not be taken for face value, since they most likely represent many more customers). With everyone who finishes the game and states his/her disappointment with the ending, many of us bring up important points again. The forum may have slowed down, but not by much, and whenever a controversial thread is opened, it's a matter of minutes until it has a couple of pages.

We are and we stay vocal. We will not let them wear us down.

#6668
stargatefan1990

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Read the OP is not about the info they need at this point it is about getting through alot of there (alot of the time underhanded) PR Tactics we are going through them alot quicker than normal so do not be disheartened

#6669
Emphyr

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Also THIS post got my attention and i feel i must quoot it! It  does show in words how this fan felt after ending ME3!
Great post!
Thank You


bluespart wrote...

I had been told that the endings weren't good. I was warned several times by different persons that it wasn't worth it. But I held through to my beliefs: That Bioware, who hadn't let me down since the start of this series, had kept their promises of an epic finale.

I played and enjoyed every seconds of Mass Effect 3, all the while asking myself "How could the end be so horrific? All this build up is so great, how could their possibly be a letdown?". I kept playing, convincing myself that the people complaining were a minority, that they just had too high anticipations. Up until the conduit, the end of the talk with the Illusive Man, I thought that it wasn't really anything bad. Anderson's last talk with you had me to tears. And then I was brought up to the last room.

The entire experience came crashing down around me. I watched, helpless, as everything I had ever accomplished was reduced to nothing. All my hard work, the countless hours of completionist gameplay I spent, lost forever. I was left with nothing but a choice where none of the outcomes mattered or even made sense. And to add salt to the injury, I was quickly reminded that soon there would be DLC to buy and that I should really buy it.

I fully knew that the endings might upset me. I am a fan of "Happily ever after" endings. I still jumped right into it, fully prepared to face the death of Shepard and my squadmates. But I wasn't even given that. I was given nothing but uncertainty, speculation and a complete lack of logic.

No, Bioware. This is not how you put an end to a series renowned for it's complex and (often) ethical dilemnas. It is without any regrets that I had my voice to this growing chorus of discomtempt.

Because our choices matters,
Hold the Line


Modifié par Emphyr, 20 mars 2012 - 05:30 .


#6670
blurryhunter

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Coralie wrote...

Syrellaris wrote...

There is a part in the game that interests me greatly. Thats after you
completed the final mission. The game reverts back to before the
cerberus base attack. Why? According to the popup, so yoou can free-roam
and do DLC. However Bioware has never done it this way before.

They
always made it so that big DLC stories require you to import your
single player savegame, or start a new character. Why change that in
ME3?


I don't have any DLC installed for ME1, but in ME2 after the suicide mission you can continue to roam around, do side quests, and yes - complete DLC. I did both Lair of the Shadow Broker and Arrival on a character that had already finished ME2.

In ME3 after the Cerberus base the galaxy map locks and you can only go to Earth - I presume they kicked you back to before that point in case they do release mid-game DLC.


To add to this, the reason they do it, at least from my perspective, is because the whole thing is over and done with; at least as far as the story goes. There'd be no point in allowing you to roam after the finale simply because, at least as face value is concerned, all the Mass Relays are gone. There's no way to roam. The game is over at that point. So what I see from that is this means DLC missions and such will take place during the time leading up to the attack on the Cerberus base and the push to Earth.

On that note, however, keep in mind that if they were going to make any drastic changes to the ending of the game, odds are, that's where you'd end up starting anyway. Especially if additional missions are made that 'alter' the outcomes you can receive, should you so choose to do them. I think, though, it's just a fail safe measure to prevent anyone getting screwed out of DLC with their current save data; be that DLC prior to, or additions to, the final moments of the game.

It would short change some people if they had to start from scratch because their save data was locked after the Cerberus attack, but before the push to Earth.

My original reason to jump on here, however, was to make mention of something I haven't seen on the forums. If it's already been discussed and beaten into the dirt, please disregard it, but if not, or for those that haven't seen/heard, here it is.

There is an iOS application called Mass Effect: Datapad that has various things to tie you into Mass Effect 3. These things range from viewing the Galaxy Map, to apparently playing around with a mini-game version of the Galaxy at War. One of these things happen to be periodic 'text' messages from people in the game during various moments of the game. One of those messages comes right after the finale of the game. Moments after beating it. What ending, I don't know, but the message I saw is from Kaidan (probably from Ashley if he's dead) that states something to the effect of: How are you feeling? I'll be coming by to see you, assuming they let me in. Take care.

Now, for the life of me, I cannot seem to find where I saw this, and I know it looks bad on me for mentioning something without a source, but trust me when I say I saw it. Now is what I saw authentic (it was a screenshot of the message itself)? I don't know. Without seeing it on a phone, personally, I'd never be able to give that definitive answer. Was it convincing enough to mention? Yes. What does this say, should it be real? Well, it certainly implies a lot of things. Not exactly the Indoctrination Theory, but it would definitely imply, seeing as its apparently received after the ending, that Shepard lives.

I'm going to roam through my history and try my best to pull this thing up and link it. I'll edit this message if I find something, or, if the pages of the thread pass too far, I'll post something new linking it. I'm not going to say it's 100%, because there's always that chance it isn't, but it's something to add, at least.

EDIT: Exact words on this Kaidan message, as I'm staring at that site now are: Hey, Commander. Thought I might come down to see you today--if they let me. Here's hoping.

Website Link:
http://www.thevine.c...le20120314.aspx 

Roughly halfway down the page on a 1680x1050 screen, full window.

Again, I'm not saying this is 100%, but it's still worth mentioning.

Modifié par blurryhunter, 20 mars 2012 - 05:10 .


#6671
DS Monkfish

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Fulgrim88 wrote...

Hicks233 wrote...

azereus2 wrote...

im serius about this, the only damage control they have to do is fire the writter and then give a full free expansion pack with what ever was planned to be the ending.


Having someone loose their job would be an appaling thing to hope for. When the quality of the product has been high throughout then it becomes a question of what went wrong with the ending, if we weren't satisfied with the product matching its description and advertising otherwise there wouldn't be such a backlash against one particular aspect.

Couldn't agree more. I wouldn't want for anyone to loose his or her about this. Not even Casey or Marc - because apart from that ending, we had some stellar writing and story decisions from both.
They don't deserve so much hate for 1% of an otherwise great game - even if that 1% was so very crucial

stargatefan1990 wrote...

please do not call them the enemy
they have released the most amazing games but most importantly that is a
quote the media could use against us so please edit and Rephrase that

And again, agreed.

Any kind of (passive) agressive behaviour only works against us.
Keep it civil, be polite


Agreed.  And, as someone who has on occasion used words like "enemy", I have a new rule for myself - never post when in the middle of white-hot anger, and review my post very carefully before clicking "submit"...  Holding the line and remaining civil, even if I occasionally find it difficult!

#6672
Hydralysk

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Hicks233 wrote...

azereus2 wrote...

im serius about this, the only damage control they have to do is fire the writter and then give a full free expansion pack with what ever was planned to be the ending.


Having someone loose their job would be an appaling thing to hope for. When the quality of the product has been high throughout then it becomes a question of what went wrong with the ending, if we weren't satisfied with the product matching its description and advertising otherwise there wouldn't be such a backlash against one particular aspect.


This is important to remember, for me at least. I don't hate Bioware, though at the moment I am angry at them. I WILL hold them to account for their statements that said the game's ending would reflect our choices and have vastly different endings, but I don't wish any particular employee to lose his job over this. That said if Bioware doesn't fix this ending, then they've lost my trust and I'll take my business elsewhere.

Modifié par Hydralysk, 20 mars 2012 - 05:05 .


#6673
Vap0ur_Snake

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Hey.... Just checking in to say keep up the good work.

Won't be I. Much tonight as I wanna play KOA as I still haven't yet. Thinking about naming my character 'HOLD THE LINE' though. Also gonna change my gamertag if this persists.

HOLD THE LINE - our choices matter

#6674
Samuel_Valkyrie

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The "Counter" movement is more like a group of Cerberus, or Indoctrinated. (Considering that some of them are likely Astro-turfers, and hired by EA, that makes the comparison all the starker,)

#6675
Sandoo

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It sure seems it's over and they will not release any ending addon/dlc. If they wanted to make one, they could have officialy say : " We are working on one, but such a thing will take time to develop". They didn't even do that...
And while most of you here are still passionate about this, some of us (if not most of the ME fan) will start loosing interest because we simply can't focus our strenght on ME for a month, 3 months, etc ...
Bioware will think they won but in the end, they would simply have lost the respect of many and maybe a few of us (included me) will simply ignore everything related to Bioware.

On a long term, all they'll lose is a few hardore gamers (who are the one that talks the most about Bioware games). Not a big problem for them since EA is doing all they can to seduce casual players.

Right now, it's bioware job to stand still against us. But us, the community, we have jobs, kids to take care and can't focus our life on them. Longer the fight, more chance for Bioware to win.