jarrettwold wrote...
Except when his broad generalizations of what a PR strategy includes, are just wrong. Mischaracterazations of Bioware's intent and how they're handling this are fundamentally incorrect. If anything he's utilizing his previous PR damage control skills, on the users here. Which bugs me. It's a straight up, text book insurgency strategy.
I'm all for asking for an alternate ending, criticizing it. Giving constructive criticism. Explaining how you feel. After digging through days worth of tweets from just about every Bioware employee that's on twitter, they care about what they do. They care about interacting with their customers. They care about the community.
I've spent quality time in the past reading research papers, books and a variety of other things. Dissecting failure of companies in customer service. So far, they're doing everything RIGHT. They're soliciting feedback, not clamping down on their forums, social networking or even their employees.
If you're not looking at everything atg is saying just as critically, as the things he's "identifying" then you're doing yourself a disservice.
I will of course immediately be labeled as a corporate drone, a plant. Some conspiracy driven thing straight out of the X-Files. But, I'm not. After looking at just about everything PR that they're doing, atg is just fundamentally wrong.
I've dug through the attacks on people, employees of Bioware. The vicious ones. The majority aren't vicious, but the ones that are, are especially so. Remember, the company you're targeting is staffed by people. People that care about something they've been working on and have been breathing for the last what? 7 years? My concern is that it's taking a huge toll on those guys. They're human beings.
Remember, look at what the dude is actually doing. It's a straight up insurgency strat.
vigna wrote...
ATG never gives up. He's always there. Fighting for freedom over land and air!
Hold the line.
We realize your concerned opinion and you are heard.
While ATG provides us with knowledge, there are many of us that dissect this advice
and cross reference it with other known PR methods.
There is truth in what he is saying.
However, PR is not BioWare, the people that made the ME galaxy.
PR is corporate, EA and I can sure as hell tell you they're don't care about fan service at all.
We have no beef with BioWare themselves.
We are doing our best to appeal to their rational nature and voice our opinions as fans.
We get angry, however, when the PR pulls stunts like the twitter accounts today and the IGN polls and the
slandering articles that come out every other hour.
While those things are surely not under the direct effect of EA's PR, the methods of waiting this shindig out
are old war tactics by themselves.
We know This is not a conspiracy.
This is us voicing our discontent with EA and BioWare on how they are handling the situation at the moment.
The longer PR tactics keep happening, taunting us by posting things and then deleting them, the more we get civil and show we are the better half and we isn't going away if they simply IGNORE this problem.
Please, see reason in what we're doing and who we are looking up to in this movement.
Information is power, and ATG has provided us with a lot of that.
We do not regard him as a God, or anything of the sort.
We value his input and his input is rational, and through that he has become a valued member of the group.
He upholds civility more than a lot of people in this movement, and while most would rather storm BioWare and EA
he lets us see that we can be better than that.
Hold the Line