Aller au contenu

Photo

EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


9972 réponses à ce sujet

#8226
Zero.Gee

Zero.Gee
  • Members
  • 76 messages

MoSa09 wrote...

Apologies if thats a double post, but since i am till now silent observer, i thought to mention it:

http://blog.bioware....012/03/21/4108/


I just read that, You know I know we're suposed to be civil and keep a calm head..but I really wanna blow the whistle on this dude. With that being said i'm going to bed.

HOLD THE LINE!

#8227
Siegdrifa

Siegdrifa
  • Members
  • 1 884 messages

cApAc aMaRu wrote...

Hobbs1975 wrote...

Perddyy wrote...

http://blog.bioware....012/03/21/4108/ Just noticed this on facebook.


That's definitely better than the Hudson PR statement, but it still seems like they don't get it.  They want it all to go away and believe it is a tiny minority.


Not to mention the grumpy looking photo. 


I still have the same issue .... i doubt people are looking for more closure with added pre ending contant, it's the ending alone that kill the replayablility that made ME games outstanding.
ME3 is a damn good game alone.

It's like you are on a rollercoaster ride and the journey end by hitting the wall, and they tell you "yhea but... here, we added an ice cream shot so you can get one before you ride" ... that's not the problem, add a path to avoide the wall and i'll buy your ice cream, choco bar or any sweet you want to sell, i just can't buy more if i always finish on that wall, it's a waste of time to me.

#8228
Beti88

Beti88
  • Members
  • 154 messages

Perddyy wrote...

http://blog.bioware....012/03/21/4108/


"Some players"

Oh give me a break. Are they blind or what?

#8229
Star

Star
  • Members
  • 1 185 messages
And I love the way the last sentence asking us to trust them. Do they not understand that trust isn't gained with words but actions that demonstrate that they are trustworthy? *snorts*

#8230
N7_Sniper91

N7_Sniper91
  • Members
  • 72 messages
Don't let up, people.

We don't stop until WE'RE satisfied. Not them.

Don't just accept every piece of "info" they throw at us, just because you think that they'll keep their word. They already violated our trust, don't give them an opportunity to do it again!

Until we get what was promised before this whole mess, we keep getting on their back until they have no choice but to give in.

Our Choices DO Matter - Hold The Line.

#8231
taliota

taliota
  • Members
  • 16 messages

Beti88 wrote...

Perddyy wrote...

http://blog.bioware....012/03/21/4108/


"Some players"

Oh give me a break. Are they blind or what?


Haha it's better than saying "a vocal minority." :P

#8232
ZLurps

ZLurps
  • Members
  • 2 110 messages

LilyasAvalon wrote...

'Our first instinct is to defend our work and point to the high ratings offered by critics – but out of respect to our fans, we need to accept the criticism and feedback with humility.'

That's... a bit of a knife to the gut to be honest. Your professional critic reviews are more important than your loyal fans?


"Loyal fans" doesn't mean anything when developing budgets are so big that million copies must be sold to break even. He just put that in there to make things look better for EA.

#8233
TurambarEA

TurambarEA
  • Members
  • 302 messages

http://blog.bioware....012/03/21/4108/

This worries me. I've heard it over and again from them: "we're listening" - so what I really just want is for someone to acknowledge what exactly our problems are with the ending. 'Closure' and 'explanation' is on the list for a lot of people but for a hellova lot of others (I'd wager most of the unhappy people), a bit of explanation and a set of epilogue text stills isn't going to make up for the fact that the relay network has blown up (killing everyone) or that most of the galaxy is stuck in the Sol system, or that the endings are all so damn similar and MOST importantly, that your choices are rendered meaningless by the ending.

Plus with this 'we're happy with what we did' that we've heard a number of times, it makes a different set of endings sans RGC and all that nonsense incredibly unlikely. Honestly, indoctrination theory is the only way I can see them writing their way out of this.

I'm just hoping against hope, that A) they ARE listening and realise that the endings problems aren't as simple as 'closure' and B) the option they go with in dealing with the endings isn't to mainly keep them as is.

#8234
QwibQwib

QwibQwib
  • Members
  • 460 messages

Zero.Gee wrote...

MoSa09 wrote...

Apologies if thats a double post, but since i am till now silent observer, i thought to mention it:

http://blog.bioware....012/03/21/4108/


I just read that, You know I know we're suposed to be civil and keep a calm head..but I really wanna blow the whistle on this dude. With that being said i'm going to bed.

HOLD THE LINE!

After reading this, I feel offended.

#8235
Michotic

Michotic
  • Members
  • 300 messages

karlchen wrote...

Look at this:
another "minority"-View. Just a poll of one of the biggest gaming-magazines of germany:

http://www.gamestar....id=842&pk=13537

57% are thinking the end destroys the Trilogy
another 8,5% are disappointed about the end

24.000 polls so far


That's great! I would love to see how fans are reacting on the global scale. If people can continue to provide updates from other areas of the world, I would be very interested in seeing it. Also, PMing them to BaChuck might be a good idea to keep the first post up to date. This is more than just us here.

Our choices should matter. Hold the line.

#8236
Lugaidster

Lugaidster
  • Members
  • 1 222 messages

Craven1138 wrote...

http://blog.bioware....012/03/21/4108/


Revolting piece of arrogance.


What do you want them to do? Kiss your feet and lick your shoes? I feel that you're beeing arrogant yourself by posting that completely uncalled for comment.

As much as they did a product for consumers, and as much as you and I have a right to complain, they have a right to defend. That statement right there gives some definitive answers. It's not a promise on content, but it's a definitive answer that they'll address it in April.

I'm going to look at everything they do with a critical eye, but I'm not going to be a jackass about it.

#8237
Original_Dharq

Original_Dharq
  • Members
  • 52 messages

chkchkchk wrote...

 Here's some hope from Ray Muzyka's comments on the ending.

Building on their research, Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April.  We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received.


To take the optimistic reading, this could mean epilogue DLC that either:
1) Assumes current endings are "real" and simply illustrates what happens after for closure.
2) Assumes indoctrination theory is correct and we get new scenes after waking up.


This is all well and good, but I still feel like they're treating us as a fringe element (minority disgruntled customers) when in all likelihood we're not only a majority of ME3 customers but a super majority given what we know about units sold, voiced complaints, and commonly accepted ratios of voiced/silent dissatisfaction from the customer service industry.

That said, thank you Dr. Ray for finally speaking up. However, your statement that "most folks appear to agree that
the game as a whole is exceptional, with more than 75 critics giving it a
perfect review score and a review average in the mid-90s," simply doesn't disqualify or negate what the majority are saying (emphasis added). I'm happy critics like the game, but in the end, 75 is a really, really minor feedback sample given the number of units sold and voiced complaints against the ending from other customers. And most of the voiced complaints I'm seeing are stating that the game is great... but the failure of the ending completely overshadows the otherwise great experience.

#8238
Damate

Damate
  • Members
  • 731 messages
And just saw and read the blog post. Which I don't think is arrogant. He's of course going to defend the company and the people who made ME3 -- and rightfully so, guys: I for one have loved most every bit of the ME series and am only truly upset with/concerned about the ending. But the ending doesn't mean the rest of the game is without merit and it doesn't mean the team doesn't deserve praise for what they did get right. Allow them that at least, please.

Over all I feel hopeful that something is being done, that something will be offered. We'll wait and see what it is (and with the mention of April I think it's a sure bet that it'll be revealed in PAX) and in the meantime continue to hold our line.

#8239
Michotic

Michotic
  • Members
  • 300 messages

TurambarEA wrote...

http://blog.bioware....012/03/21/4108/

This worries me. I've heard it over and again from them: "we're listening" - so what I really just want is for someone to acknowledge what exactly our problems are with the ending. 'Closure' and 'explanation' is on the list for a lot of people but for a hellova lot of others (I'd wager most of the unhappy people), a bit of explanation and a set of epilogue text stills isn't going to make up for the fact that the relay network has blown up (killing everyone) or that most of the galaxy is stuck in the Sol system, or that the endings are all so damn similar and MOST importantly, that your choices are rendered meaningless by the ending.

Plus with this 'we're happy with what we did' that we've heard a number of times, it makes a different set of endings sans RGC and all that nonsense incredibly unlikely. Honestly, indoctrination theory is the only way I can see them writing their way out of this.

I'm just hoping against hope, that A) they ARE listening and realise that the endings problems aren't as simple as 'closure' and B) the option they go with in dealing with the endings isn't to mainly keep them as is.


I read the article, and I am not impressed. I am waiting for 100% commitment from BioWare, one way or the other. So far, everything he said about new content can be interpreted in different ways. I'm not letting up on the pressure.

Our choices should matter. Hold the line.

#8240
supermaan

supermaan
  • Members
  • 69 messages

Lugaidster wrote...

Craven1138 wrote...

http://blog.bioware....012/03/21/4108/


Revolting piece of arrogance.


What do you want them to do? Kiss your feet and lick your shoes? I feel that you're beeing arrogant yourself by posting that completely uncalled for comment.

As much as they did a product for consumers, and as much as you and I have a right to complain, they have a right to defend. That statement right there gives some definitive answers. It's not a promise on content, but it's a definitive answer that they'll address it in April.

I'm going to look at everything they do with a critical eye, but I'm not going to be a jackass about it.


^This a thousand times.

#8241
Menalaos1971

Menalaos1971
  • Members
  • 957 messages
I'm actually OK with a lot of what Dr. Muzyka said. He doesn't call us a minority, or make disparaging comments about us. He recognizes that we are the passionate, loyal Bioware and Mass Effect fans.

It also sounds like they are working on something that they'll announce in April. Sounds like just an Epilogue Patch. It's a start at least.

But, he talks a lot about the artistic vision and integrity and passion of his team, too, so sounds like they're still in the "It's our ending and that's all you get" phase of their PR campaign.

#8242
lanep25

lanep25
  • Members
  • 76 messages

Craven1138 wrote...

http://blog.bioware....012/03/21/4108/


Revolting piece of arrogance.

^ This

#8243
Lyne Holden

Lyne Holden
  • Members
  • 42 messages

Perddyy wrote...

http://blog.bioware....012/03/21/4108/ Just noticed this on facebook.

I've been lurking this thread for a bit and based on discussions I've seen in other forums the take back mass effect deal is Bioware's best friend right now.

I personally don't think changing the ending or even explaining it further can undo the damage. Having played all three again in the lead up to ME3 I find the game started come off the rails sometime in ME2, but can't quite put a finger on it, It just seemed to lose some sort of inner focus.

The ending will unfortunately be the butt of internet jokes for years to come. It was not bitter sweet. It was not high art. It was jarring in a way that took me completely out of the game in a way not even a roll of the credits or a power outtage could have done. They may as well have had Santa waiting up there to give you a Christmas wish. (there's a bad webcomic in there somewhere)

While I don't really support take back, I think the only real way to undo some of the real lasting brand damage is for the team to admit the end was bad in every concevable literary and artistic sense, own up to it, and do it over.

Again, I see your protest as silly, I might also make comparisons to family members staging an intervention for a heroin addict on their death bed, but the fact remains - you are the last real friends in the world the Mass Effect team has and they should enjoy the time they have left with you before the reality of the poor choices they made sets in.

#8244
Mayple

Mayple
  • Members
  • 16 messages
To me he's still painting us out to be the bad guys. Dismissing our numbers and after saying something to credit us, the next sentence he's saying something negative about us. Yes some people who dislike the endings are idiots and will start sending hate mail toward specific people. However from what I can tell the majority of people are not in the hate people boat.

Also another thought, does it seem like bioware is flirting with the line of consumer apathy? If customers lose interest in standing up against the endings, doesn't bioware lose future investments from them? I'm not saying we should all give up and go hide in the corner, but it seems like these updates are regularly scheduled to keep hope but to not give away anything.

#8245
cutegigi

cutegigi
  • Members
  • 553 messages

jarrettwold wrote...

Craven1138 wrote...

http://blog.bioware....012/03/21/4108/

Revolting piece of arrogance.


No, it's not.  

"I believe passionately that games are an art form, and that the power of our medium flows from our audience, who are deeply involved in how the story unfolds, and who have the uncontested right to provide constructive criticism."

"but out of respect to our fans, we need to accept the criticism and feedback with humility."

In no way is that arrogant.


yup. that part is ok.
other part nearing the end portion however, imho, not so humble.

#8246
3JIoe 3JIO

3JIoe 3JIO
  • Members
  • 57 messages

Beti88 wrote...

Perddyy wrote...

http://blog.bioware....012/03/21/4108/


"Some players"

Oh give me a break. Are they blind or what?

I really don't get it... Why Bioware???
"As co-founder and GM of BioWare, I’m very proud of the ME3 team; I personally believe Mass Effect 3 is the best work we’ve yet created. So, it’s incredibly painful to receive feedback from our core fans that the game’s endings were not up to their expectations."
Daaamn... Best work really? Where it's best? Gameplay is better than in Me1 and 2 yes... But everything else... plotholes? ME3 is a good game...but best...nah
Painful? And what did they expect? With tis kind of BS endings...
I just don't now...
They need more constructive criticism? For what? You need 10 minutes to understand WHY so many don't like the endings. So what the problem?...
And how about some explanations about the endings?
Damn... these kind of reaction is soooo bad... Remind me russian politics. Damn same kind of BS... really... its amazing...

#8247
RevenantWolf

RevenantWolf
  • Members
  • 49 messages

Menalaos1971 wrote...

I'm actually OK with a lot of what Dr. Muzyka said. He doesn't call us a minority, or make disparaging comments about us. He recognizes that we are the passionate, loyal Bioware and Mass Effect fans.

It also sounds like they are working on something that they'll announce in April. Sounds like just an Epilogue Patch. It's a start at least.

But, he talks a lot about the artistic vision and integrity and passion of his team, too, so sounds like they're still in the "It's our ending and that's all you get" phase of their PR campaign.


And of course, reminding us of the 75 perfect reviews.

#8248
Team Vernia

Team Vernia
  • Members
  • 23 messages
Well we got an ETA on an actual response with concrete info on the future of Mass Effect, so I think this is good news. I'm guessing PAX will bring us an announcement of an Epilogue DLC in the works along with an announcement of Omega/Map Packs DLC being available on that day or something.

#8249
TurambarEA

TurambarEA
  • Members
  • 302 messages

Michotic wrote...

TurambarEA wrote...

http://blog.bioware....012/03/21/4108/

This worries me. I've heard it over and again from them: "we're listening" - so what I really just want is for someone to acknowledge what exactly our problems are with the ending. 'Closure' and 'explanation' is on the list for a lot of people but for a hellova lot of others (I'd wager most of the unhappy people), a bit of explanation and a set of epilogue text stills isn't going to make up for the fact that the relay network has blown up (killing everyone) or that most of the galaxy is stuck in the Sol system, or that the endings are all so damn similar and MOST importantly, that your choices are rendered meaningless by the ending.

Plus with this 'we're happy with what we did' that we've heard a number of times, it makes a different set of endings sans RGC and all that nonsense incredibly unlikely. Honestly, indoctrination theory is the only way I can see them writing their way out of this.

I'm just hoping against hope, that A) they ARE listening and realise that the endings problems aren't as simple as 'closure' and B) the option they go with in dealing with the endings isn't to mainly keep them as is.


I read the article, and I am not impressed. I am waiting for 100% commitment from BioWare, one way or the other. So far, everything he said about new content can be interpreted in different ways. I'm not letting up on the pressure.

Our choices should matter. Hold the line.

Yeah, you're dead right - really all that's happened is another statement has been added to the pile. Granted this one acknowledges us slightly more but the statement reads like they're still treating us as a minority. I certainly haven't 'gotten what I came here for' - which is a fix to the endings. Until I have those endings downloaded and have played and confirmed that they do, in fact, 'fix' the endings, then I will not be picking up my tent and going home.

#8250
Brakxel

Brakxel
  • Members
  • 34 messages

Star58 wrote...

And I love the way the last sentence asking us to trust them. Do they not understand that trust isn't gained with words but actions that demonstrate that they are trustworthy? *snorts*


Good point.

A part of me was hoping this was just a stunt. I would be very angry, but at least I would know there are still good writers at Bioware and they had a plan. Now it just shows how far off Bioware is from their fans and own story. The ending isn't bad from being rushed, or some larger plan. It is bad because they designed it that way--and thought it was good the whole time.

I'm stunned.