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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#8751
Darkeus

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Vap0ur_Snake wrote...

Lugaidster wrote...

rfrombrazil wrote...

We have been doing more than behaving so far. Far more than what they expect.


I respectfully disagree. For every two posts I see that are calm and polite I see like 5 of pure rage and fearmongering. If you want to invite discussion to latter pick the responses word by word you aren't really making dialog enticing.


Im sorry but that's complete rubbish. I've been on this thread constantly since last Friday and I've maybe 4 posts that were aggressive out of nearly 400 pages. Did you just make that up, I'd love to know where you get those figures from because everyone on this thread, in this movement is 110% paragon. 



HOLD THE LINE -our choices should matter


89% of all statistics are made up on the spot...  B)

#8752
MayaBalrin

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My ten year old son who has watched me play most of the trilogy asked me how the game ends. I told him, "Everyone dies."
His response was, "No really. What happens?"
I repeated, "Everyone dies. You get to choose a red explosion, a green explosion, or a blue explosion."
"That can't be the ending."
I explained, "No matter what color you choose the mass relays explode."
Before I could explain further he said, "But if a mass relay explodes then the whole star system its located in is destroyed. Everyone would die. That ending stinks."

So simple even a fourth grader gets it.
Hold the line.

#8753
MeldarthX

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What the good Doctor said - was very interesting.

PR terms - he praises BW a lot - which speaks - our reactions in a way did blind side them - Even so - its defensive - as it will be. Each of his words was carefully picked - some to soothe; some to incite. Others deflect.

He's not going to just come out and say at this point - sorry we got it wrong. I don't think EA would let them and second that would be a big hit to investors and also their customers the Retailers.

We've been given a time frame - April - but not when in April. He went to say trying to balance art and giving more closure is just bit of pride actually speaking. Because BW really is smarting that we just didn't fawn over the ending; but that's another subject.

Right now - meets are going EA - right you're costing us money; a lot of money. This was our biggest AAA release in this season; this should of pushed our stock up and make investors happy. Instead; we got a PR nightmare - Every move we try - they counter. Get working on something......NOW -

That's why Doctor was pulled in - He's now going to developers and instead of padding their egos; he's going suck it up - lets get some ideas down - see the data - I need something now to present to EA.

Now if we let up - they will stop shovelling the storm - and like any snow storm/blizzard will just pass through the night and they will forget us.

We keep the pressure on - and We Will Win.....


HOLD THE LINE.

#8754
StellarNim

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MayaBalrin wrote...

My ten year old son who has watched me play most of the trilogy asked me how the game ends. I told him, "Everyone dies."
His response was, "No really. What happens?"
I repeated, "Everyone dies. You get to choose a red explosion, a green explosion, or a blue explosion."
"That can't be the ending."
I explained, "No matter what color you choose the mass relays explode."
Before I could explain further he said, "But if a mass relay explodes then the whole star system its located in is destroyed. Everyone would die. That ending stinks."

So simple even a fourth grader gets it.
Hold the line.


I nominate your son as the new Star Child, maybe he'll make more sense of things for us

#8755
Lil One

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Shadow98 wrote...

     So I finally decided to post.

<trim>

A first and very long post done

Well said and welcome. ^_^


Nicky 192 wrote...

They underestimated the back lash. I
hope at the very least they learn from all of this and that it will make
them think twice about releasing a sub par product in future.
<trim>

That they did, and I hope so too.  I know we got confirmation this is the end they made, but...  I still have a ahard time grasping that idea. :huh:

#8756
mione

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Nicky 192 wrote...

They underestimated the back lash. I hope at the very least they learn from all of this and that it will make them think twice about releasing a sub par product in future.I hope they realise,that they just can't take their fans respect for past achievements for granted . In the wake of this ,with Dragon age 3 coming and the failure of Dragon age 2 people will be watching very carefully


They have already started talking about DA3 and I suspect that we will be getting an official announcement of the game in the next few months, but hopefully with this backlash they will take their time and not rush the product for an Spring release next year as seems to be the new Fall release date for Bioware games.

#8757
musicaleCA

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mi_dad wrote...

I cannot recall exactly which news outlet it was, but there was an article that pretty much said atghunters dissection of statements from BioWare was spot on.


That was Forbes. :)

#8758
Irishkev

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I know thats what bothers me the most its like they said I know we have all this lore for ME but lets give them a twist they will never see DESTROY the relays.

Have to give it to them I never saw it coming

#8759
IndustrializedTaco

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Wow I just got back I've been reading through the forums. I missed a whole bunch.

#8760
MeldarthX

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LeoSpike wrote...

MeldarthX wrote...

Ok folks - Break down

I was speaking to my father about this - before he retired; a couple years ago - He was CFO - Exe VP -

To get CEO of a company to address so quickly is amazing - two week. He said only time he's seen that was with New Coke and this was in the age before social media.

He said you've hurt them enough to get the parent company to pull one of their VPs in and say; look this a mess - economics is hurting them.

So - to get what we want - keep the pressure on.......

Keep writing - keep tweeting - keep giving suggestions - Be civil - be respectful.

most of all.....

HOLD THE LINE



Thanks to you and your father!  I was hoping I wasn't wrong.

Folks, it goes to prove what Garrus said. Keep yelling long and hard and you'll get attention.

Now that we've got EA's attention in full, what's our next step?

Do we just go quiet, leaving it all to BioWare and hope they deliver what we expect?

Do we try and open a more interactive dialogue and try to become part of the process so we can have input as they move forward?

This choice is ours. We got what we wanted, a co-founder having to deal with us.

It's far from over. Now the hard part begins. How do we ensure the "game content initiatives" are going to address our concerns?

Mass Effect 3 has several functionality and game content issues that affect the core gameplay. These issues need to be addressed.



Answer your question........

1. We keep doing what we're doing; be Respectful - Civil - keep things clean. 

2. Post  your ideas in the forum asking for ending ideas - they are asking for this.  We need to meet them there.

3. We hold them to their words - in so much as we hold ourselves to our own words.  If they break this promise - white flag - olive branch.  We keep our promise - we walk away as customers.

We do this - we keep the pressure on - with writing to them - tweets.......we will win....

HOLD THE LINE

#8761
Syrellaris

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Darkeus wrote...

Feixeno wrote...

I'm a little tired of reading from Bioware how they're only listening to "constructive criticism" or "Tell us what else you liked about the game?"

What the hell is constructive criticism? All criticism is constructive. I'm not going to praise Bioware for failing, if someone is upset at what some people say, too bad. The deflections need to stop.


http://www.forbes.co...ending-sort-of/

This will give you a little persepctive on "constructive criticism"

It is a really good article!



I believe mister Stephen Bond, as quoted in that article has sincerely lost touch with reality. Pretty much what the author writes mr. Bond said, is the biggest load of Bull I ever seen if not read/heard.

The fact that he mistakes constructive criticism for what it actually is, proofs this as such.

Btw, for those that are unaware of what constructive criticism actually is.

Constructive Criticism : Showing the intent or purpose of something that could benefit more by an alternative approach.  Or in simpler terms, thow criticize ones work by offering feedback that can help move the person forward.

Thats exactly what it is and what it always will be. It is not as Mr. Bond says "“mass hallucination.” or to "express me".

Arguably what he says as "expresses me" falls under Self-Criticism. As where to Destructive criticism is aimed at destroying the criticism part. In example telling Bioware to "shut up and just make a different ending because we say so".

#8762
Nicky 192

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http://www.bbc.co.uk...nology-17458208 i just found this another article from the BBC , i'm sorry if its been posted before.

#8763
ReavousX

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I would ask that everyone take a chance to visit some of the threads that are saying that the most recent statements have somehow hurt Retake and let them know that everything is perfectly fine.  That doesn't mean to spam it with "Hold the line!" either.

Lots of overreaction by everyone. This is the internet, people love to start arguments, and trolls are around every corner...just because these basic facts of the internet are still in play doesn't mean that we're "weakening". That's what they want you to think, but it couldn't be further from the truth. We've been acknowledged, and it's obvious that we're having an impact. Now more than ever, we have reason to hold the line and keep it going.

Don't get into flame wars, and keep up the good work people. Don't buy into the false narrative that we've been "sedated" by anything, and there have been negative developments in the movement. Same thing, different day, just more hope and determination.

Modifié par ReavousX, 21 mars 2012 - 10:42 .


#8764
Darth_Trethon

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MeldarthX wrote...

What the good Doctor said - was very interesting.

PR terms - he praises BW a lot - which speaks - our reactions in a way did blind side them - Even so - its defensive - as it will be. Each of his words was carefully picked - some to soothe; some to incite. Others deflect.

He's not going to just come out and say at this point - sorry we got it wrong. I don't think EA would let them and second that would be a big hit to investors and also their customers the Retailers.

We've been given a time frame - April - but not when in April. He went to say trying to balance art and giving more closure is just bit of pride actually speaking. Because BW really is smarting that we just didn't fawn over the ending; but that's another subject.

Right now - meets are going EA - right you're costing us money; a lot of money. This was our biggest AAA release in this season; this should of pushed our stock up and make investors happy. Instead; we got a PR nightmare - Every move we try - they counter. Get working on something......NOW -

That's why Doctor was pulled in - He's now going to developers and instead of padding their egos; he's going suck it up - lets get some ideas down - see the data - I need something now to present to EA.

Now if we let up - they will stop shovelling the storm - and like any snow storm/blizzard will just pass through the night and they will forget us.

We keep the pressure on - and We Will Win.....


HOLD THE LINE.


They won't stop now for a few simple reasons:

1) They are covered under hundreds of feet of snow....got not choice but to keep shoveling.
2) If nothing happens soon even more massive numnbers of ME3 copies will be returned.
3) There's a lot of money to be made from an ending fix DLC...most fans while angry are passionate about the game and would dish the money for the fix.....after the economical hit EA has suffered they NEED to make their money back from this mess.

At this point the only thing that would impact their decission and work would be if ME3 picked up massive numbers of sales....that won't happen without a reason....like the ending being fixed.

#8765
Darkeus

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Syrellaris wrote...

Darkeus wrote...

Feixeno wrote...

I'm a little tired of reading from Bioware how they're only listening to "constructive criticism" or "Tell us what else you liked about the game?"

What the hell is constructive criticism? All criticism is constructive. I'm not going to praise Bioware for failing, if someone is upset at what some people say, too bad. The deflections need to stop.


http://www.forbes.co...ending-sort-of/

This will give you a little persepctive on "constructive criticism"

It is a really good article!



I believe mister Stephen Bond, as quoted in that article has sincerely lost touch with reality. Pretty much what the author writes mr. Bond said, is the biggest load of Bull I ever seen if not read/heard.

The fact that he mistakes constructive criticism for what it actually is, proofs this as such.

Btw, for those that are unaware of what constructive criticism actually is.

Constructive Criticism : Showing the intent or purpose of something that could benefit more by an alternative approach.  Or in simpler terms, thow criticize ones work by offering feedback that can help move the person forward.

Thats exactly what it is and what it always will be. It is not as Mr. Bond says "“mass hallucination.” or to "express me".

Arguably what he says as "expresses me" falls under Self-Criticism. As where to Destructive criticism is aimed at destroying the criticism part. In example telling Bioware to "shut up and just make a different ending because we say so".




Lol, you really love you some EA/Bioware don't you.  I used to be like you....

That article is pretty spot on, despite your differing opinion....  And you are allowed to have that opinion as well.  But you are always a bit on the defensive when it comes to them.  I am sure we have all noticed it.

Modifié par Darkeus, 21 mars 2012 - 10:44 .


#8766
Syrellaris

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Darkeus wrote...

Syrellaris wrote...

Darkeus wrote...

Feixeno wrote...

I'm a little tired of reading from Bioware how they're only listening to "constructive criticism" or "Tell us what else you liked about the game?"

What the hell is constructive criticism? All criticism is constructive. I'm not going to praise Bioware for failing, if someone is upset at what some people say, too bad. The deflections need to stop.


http://www.forbes.co...ending-sort-of/

This will give you a little persepctive on "constructive criticism"

It is a really good article!



I believe mister Stephen Bond, as quoted in that article has sincerely lost touch with reality. Pretty much what the author writes mr. Bond said, is the biggest load of Bull I ever seen if not read/heard.

The fact that he mistakes constructive criticism for what it actually is, proofs this as such.

Btw, for those that are unaware of what constructive criticism actually is.

Constructive Criticism : Showing the intent or purpose of something that could benefit more by an alternative approach.  Or in simpler terms, thow criticize ones work by offering feedback that can help move the person forward.

Thats exactly what it is and what it always will be. It is not as Mr. Bond says "“mass hallucination.” or to "express me".

Arguably what he says as "expresses me" falls under Self-Criticism. As where to Destructive criticism is aimed at destroying the criticism part. In example telling Bioware to "shut up and just make a different ending because we say so".




Lol, you really love you some EA/Bioware don't you.  I used to be like you....

That article is pretty spot on, despite your differing opinion....


I don't see what Bioware/EA has to do with the actuall meaning of criticism...

#8767
OneWithTheAssassins

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Back from class! So whats happened in the last six hours? I know Jessica popped her head in here and gave us some insight. But anything after that?

#8768
wheelierdan

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MayaBalrin wrote...

My ten year old son who has watched me play most of the trilogy asked me how the game ends. I told him, "Everyone dies."
His response was, "No really. What happens?"
I repeated, "Everyone dies. You get to choose a red explosion, a green explosion, or a blue explosion."
"That can't be the ending."
I explained, "No matter what color you choose the mass relays explode."
Before I could explain further he said, "But if a mass relay explodes then the whole star system its located in is destroyed. Everyone would die. That ending stinks."

So simple even a fourth grader gets it.
Hold the line.


how can you let a 10 year old watch?  what if he sees side boob! Think of the children!!
/fox news

just kidding:)

#8769
lachdelkar

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bump

#8770
AmaraDark

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Video gamers have been getting the short end of the stick from corporations for ages now:

If we don't like the plot they gave us or point out massive plot holes, we're told it's art so SHUT UP.

If we criticize the writing in it's entirety, we just don't get it so Shut Up.

If we criticize sloppy gameplay, we're newbs (or elitists).

If we criticize lack of RPG interactions, we're elitist because clearly no one likes real RPGs.

If we call out developer promises made prior to release, we "Read too much into it" or "Thing's changed prior to release". Because telling your consumers one thing and doing (and selling them) another is OK?

If we call out game developers for selling us a four-hour single player campaign or day-one DLC, they can shrug and get away with it because people keep -letting- them get away with it.

We're told to look at the shiny review sites, why can't we just be happy? We're just mean!

We then point out that the review sites are paid for by -advertising from the company they're reviewing-. Which makes a real conflict of interest. Not to mention the scandals with companies withholding review copies unless a certain score is promised. And most major reviewers rarely play more then a few hours of content. Yeah, pay no attention to the man behind the curtain.

This is not some little fanart site, where no one paid to see your work and you can block anyone you don't like. If it is art, then you need to be ready to deal with ALL criticism - calling it Art does not give you a free out from having your plot holes and mistakes pointed out. NUMEROUS examples have been given of "art" or video games that have been changed after criticism.

Hound of the Baskervills would never have been written if fans hadn't asked Arthur Conan Doyle to bring back Sherlock Holmes, after he had been killed the first time. Fallout 3: Broken Steel is a good recent example of a video game.

We're treated like open ended wallets of money, that can be counted to cough up 60 to 80 bucks for anything they put out. As soon as we start asking for value for money though, we're entitled, fanatical fans, disruptive, elitists or we just don't "Get" the vision.

We can respect the individuals, be civil, and avoid personal attacks - but they're not five, this isn't DeviantArt and we shouldn't have to sugar coat criticism of the product for them. The corporate entity Bioware is not people, and it is still on the defensive, still not addressing the specific criticisms and not giving us answers.

We're consumers, and customers, and we need to start getting the respect from video game companies we expect elsewhere when we consume a product. I plan to vote with my dollars - no more preorders, collector's editions, and no games at all from Bioware until their act straightens out.

#8771
Comguard2

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Over the next couple of days Bioware will get the media attention. And then they will be observed by a couple of more people.

If they fail to deliver, it won't get unnoticed.

#8772
MeldarthX

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Darth_Trethon wrote...

MeldarthX wrote...

What the good Doctor said - was very interesting.

PR terms - he praises BW a lot - which speaks - our reactions in a way did blind side them - Even so - its defensive - as it will be. Each of his words was carefully picked - some to soothe; some to incite. Others deflect.

He's not going to just come out and say at this point - sorry we got it wrong. I don't think EA would let them and second that would be a big hit to investors and also their customers the Retailers.

We've been given a time frame - April - but not when in April. He went to say trying to balance art and giving more closure is just bit of pride actually speaking. Because BW really is smarting that we just didn't fawn over the ending; but that's another subject.

Right now - meets are going EA - right you're costing us money; a lot of money. This was our biggest AAA release in this season; this should of pushed our stock up and make investors happy. Instead; we got a PR nightmare - Every move we try - they counter. Get working on something......NOW -

That's why Doctor was pulled in - He's now going to developers and instead of padding their egos; he's going suck it up - lets get some ideas down - see the data - I need something now to present to EA.

Now if we let up - they will stop shovelling the storm - and like any snow storm/blizzard will just pass through the night and they will forget us.

We keep the pressure on - and We Will Win.....


HOLD THE LINE.


They won't stop now for a few simple reasons:

1) They are covered under hundreds of feet of snow....got not choice but to keep shoveling.
2) If nothing happens soon even more massive numnbers of ME3 copies will be returned.
3) There's a lot of money to be made from an ending fix DLC...most fans while angry are passionate about the game and would dish the money for the fix.....after the economical hit EA has suffered they NEED to make their money back from this mess.

At this point the only thing that would impact their decission and work would be if ME3 picked up massive numbers of sales....that won't happen without a reason....like the ending being fixed.


I was actually quoting my dad - he literally said - if you want the ending expanded or changed.  Keep the pressure on.  If you don't they will and can easily renig.  

So keep the pressure on folks....


HOLD THE LINE

#8773
Darkeus

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Syrellaris wrote...

I don't see what Bioware/EA has to do with the actuall meaning of criticism...


It only has something to do because anytime there is something that criticizes EA/Bioware or makes a contrary statement about them, you are quick to the defense....  That is all.  I have just noticed that you tend to be very defensive of them.

The criticism statement you posted sort of followed this defensive posture that you tend to take.

#8774
blurryhunter

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"The protest movement, Retake Mass Effect, has a chance of succeeding."

Snippet from this: http://www.theatlant...nt-like/254825/

Which was posted earlier.

I've seen a lot of doubt about whether or not people can keep the tempo and hold their stride. That's understandable. Just remember that doubt is a great, if not the greatest, weapon wielded by a cause. It allows people to reaffirm themselves, take better footing, and stand their ground.

This whole situation isn't easy from the position of either side, but just know that by coming this far, you all have already shattered the perception that most would have given this; that its nothing more than entitlement issues for people that can't be happy with anything.

#8775
OneWithTheAssassins

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Whats happend in the last six hours besides Jessica?