Video gamers have been getting the short end of the stick from corporations for ages now:
If we don't like the plot they gave us or point out massive plot holes, we're told it's art so SHUT UP.
If we criticize the writing in it's entirety, we just don't get it so Shut Up.
If we criticize sloppy gameplay, we're newbs (or elitists).
If we criticize lack of RPG interactions, we're elitist because clearly no one likes real RPGs.
If we call out developer promises made prior to release, we "Read too much into it" or "Thing's changed prior to release". Because telling your consumers one thing and doing (and selling them) another is OK?
If we call out game developers for selling us a four-hour single player campaign or day-one DLC, they can shrug and get away with it because people keep -letting- them get away with it.
We're told to look at the shiny review sites, why can't we just be happy? We're just mean!
We then point out that the review sites are paid for by -advertising from the company they're reviewing-. Which makes a real conflict of interest. Not to mention the scandals with companies withholding review copies unless a certain score is promised. And most major reviewers rarely play more then a few hours of content. Yeah, pay no attention to the man behind the curtain.
This is not some little fanart site, where no one paid to see your work and you can block anyone you don't like. If it is art, then you need to be ready to deal with ALL criticism - calling it Art does not give you a free out from having your plot holes and mistakes pointed out. NUMEROUS examples have been given of "art" or video games that have been changed after criticism.
Hound of the Baskervills would never have been written if fans hadn't asked Arthur Conan Doyle to bring back Sherlock Holmes, after he had been killed the first time. Fallout 3: Broken Steel is a good recent example of a video game.
We're treated like open ended wallets of money, that can be counted to cough up 60 to 80 bucks for anything they put out. As soon as we start asking for value for money though, we're entitled, fanatical fans, disruptive, elitists or we just don't "Get" the vision.
We can respect the individuals, be civil, and avoid personal attacks - but they're not five, this isn't DeviantArt and we shouldn't have to sugar coat criticism of the product for them. The corporate entity Bioware is not people, and it is still on the defensive, still not addressing the specific criticisms and not giving us answers.
We're consumers, and customers, and we need to start getting the respect from video game companies we expect elsewhere when we consume a product. I plan to vote with my dollars - no more preorders, collector's editions, and no games at all from Bioware until their act straightens out.