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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#8851
ahnariprellik

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Been lurking on these forums for awhile. All the major gaming sites have posted a new article about Ray Muzyka's recent statement saying that Bioware is looking to begin work on DLC that will address the ending controversy and provide closure. Looks like we are close to victory. My first time posting here but I had to join after not being able to finish a second playthrough of ME3 due to knowing what was in store in the end. By the way, I think I get the Marauder Shields meme but can someone explain it to me anyway. Thanks all and remember

HOLD THE LINE!

Modifié par ahnariprellik, 21 mars 2012 - 11:57 .


#8852
pomrink

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Modifié par pomrink, 21 mars 2012 - 11:52 .


#8853
TSC_1

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Shamelessly plugging this poll.

#8854
shephard987

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Guys, we need to show the public we're not what this article says we are.
Help further our cause. Be civil and battle using logic and reason.

http://oxcgn.com/201...reative-vision/

Thank you.

#8855
shephard987

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I MEANT TO EDIT, BUT IT WAS REPOSTED ACCIDENTALLY


Guys, we need to show the public we're not what this article says we are.
Help further our cause. Be civil and battle using logic and reason.
Please post in the comments showing just how "immature" we are. 

http://oxcgn.com/201...reative-vision/

Thank you.

Modifié par shephard987, 21 mars 2012 - 11:54 .


#8856
blurryhunter

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Have to say I can feel for Jessica's position. First head up is the first head shot, so to speak.

However, I'll say that at least as far as this forum thread goes, almost no one has been hostile. Now keep in mind my idea of hostile and someone else's could be completely different, but I've seen some aggressive attitudes. Ones rife with disappointment, sarcasm, and some upset ranting, but I haven't seen openly hostile.

In short, I haven't seen anything I couldn't justify with half a minute of reflection on their point of view.

Quick Edit: My last line there is a firm testament to why I'm so impressed by this entire thing. I doubt you'd need to keep telling people to be civil. It appears to be a well known, and established, truth at this point (though I understand why it is repeated).

Modifié par blurryhunter, 21 mars 2012 - 11:56 .


#8857
Darthlawsuit

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Darth_Trethon wrote...

ReavousX wrote...

Getting some investigative conversation with the Catalyst won't change anything, which I presume is exactly what they will do.  I can see that these endings are horrible clear enough already, more clarity may in fact drive me mad.


No, that would be idiotic of them and they are well aware there's a lot more wrong with the ending than the catalyst and three choices......what do people REALLY care about? Theam members, LIs, allies and so on.....they would not bother altering the ending without touching these issues because ignoring these would be stupid of them.

I dunno. They watched this ending and they said "Yeah, that is a damn good ending to this series"

#8858
People4Peace

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Crellis wrote...

Jessica Merizan wrote...

Just so you guys are aware, my Twitter account will no longer be a place to discuss BioWare (at least for now). If you're following me there and that's the only reason, I suggest unfollowing me.

I will also be changing my interactions with fans on the BSN to a role that is more moderation focused and less engagement focused. Thanks to those of you who have provided wonderful conversations.

Lastly, despite what someone indicated on an earlier page, I am not a salaried employee. I am paid hourly. It's a good job, but I'm not being paid to engage with the community at 3AM. I did it because I thought it was helpful. I'm sorry that it wasn't.


Was just about to hit the sack before I read your post.

Don't let this experience get to you. you've made a difference and I'am sorry that you don't see it that way at the moment. There is a vast majority of people that understands and respects wat you do and did during these past days.

We appreciate your efforts, we appreciate you


I completely agree.

To Jessica Merizan: I don't have a twitter account but I have checked your page numerous times. Honestly, your posts gave me hope (maybe it's blind/false hope but hope nonetheless). They also made me smile and laugh. I really enjoyed reading them because it was POSITIVE. You are (were?:() a shining light to me and many other fans. I know you can't say anything about the ending and I never expected that when I began to read your tweets but I still read them anyway because I thought you gave interesting perspectives.

It's really sad that some people have attacked you. From what I've seen and heard, you've been considerate to everyone and it's too bad some people can't show you the same kindness and respect. Many of us appreciate all the times you stayed up until 2am or 3am to communicate with fans. So thank you for everything. You are greatly appreciated, whether we agree or not. :D

#8859
DuneMuadDib

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Jessica Merizan wrote...

Just so you guys are aware, my Twitter account will no longer be a place to discuss BioWare (at least for now). If you're following me there and that's the only reason, I suggest unfollowing me.

I will also be changing my interactions with fans on the BSN to a role that is more moderation focused and less engagement focused. Thanks to those of you who have provided wonderful conversations.

Lastly, despite what someone indicated on an earlier page, I am not a salaried employee. I am paid hourly. It's a good job, but I'm not being paid to engage with the community at 3AM. I did it because I thought it was helpful. I'm sorry that it wasn't.

EDIT: None of this affects my role. I'm still your advocate and am actively collecting feedback, thoughts, questions, concerns etc. 


Jessica, thank you again for the time you took to engage us last night.  For my part I enjoyed the opportunity.

I hope this change doesn't reflect negative feelings on your part after conversing with us or any negative reaction from your superiors to engaging us.

Hold the Line.

#8860
marshkoala

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ReavousX Thank you! Though your post was a way back, I also don't think the PR thread has been filled with raving rants. To me spiking your posts with curses and words like stupid, idiot etc is raving. Just me though.

@NSGM Great post and some positive feedback thanks!

@Ares14916 Thanks for the link!

@LeoSpike Hear, Hear great ideas. And everyone don't forget to head over to the ending thread started by admin.

@Jessica Merizan Check your inbox.....):

#8861
ReavousX

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I love how this has thread has been used as the "measuring stick" of Retake's attitude for so long, and we've had what I'd consider a very tame day in the thread, but elsewhere in the BSN there are threads about us losing focus, or acting up.

If you guys can go out there and assure these people that everything is fine, the line is being held properly, and things of that nature, it could go a long way.

#8862
MDT1

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Jessica Merizan wrote...

Just so you guys are aware, my Twitter account will no longer be a place to discuss BioWare (at least for now). If you're following me there and that's the only reason, I suggest unfollowing me.

I will also be changing my interactions with fans on the BSN to a role that is more moderation focused and less engagement focused. Thanks to those of you who have provided wonderful conversations.

Lastly, despite what someone indicated on an earlier page, I am not a salaried employee. I am paid hourly. It's a good job, but I'm not being paid to engage with the community at 3AM. I did it because I thought it was helpful. I'm sorry that it wasn't.

EDIT: None of this affects my role. I'm still your advocate and am actively collecting feedback, thoughts, questions, concerns etc. 


Sorry to hear, times seem to be to tense for a friendly voice of reason.

I for one, after re-re-re-rereading it, see Rays message as an offer of peace.
Sure, there is also PR talk in it, but in his position he has also the responsibility to protect his employees and honlestly, its true, the game was brilliant, they just need to fix the ending to that, what they advertised for.

Also I guess nobody at Bioware has the slightes intense to experience the riots it would cause if they get back to "deal with it" in April.

Hold the line.

Modifié par MDT1, 21 mars 2012 - 11:59 .


#8863
G0ldmember

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Sorry but I'm getting a bit annoyed with certain people popping in this thread, suggesting that we (in this thread) are not civil and should calm down. In the last 100 pages I've read, I havent seen one NOT ONE moment of friction, swear, curse or personal attack towards any Bioware member and especially Miss Merizan we have been upmost respectful. To me its just trolls poking us for a raging reaction, because we allegedly gave a raging reaction...or smth.

Now what happens on twitter I dont know. Thats the Wild Wild West for me. But in here, in this thread, Miss Merizan or any other Bioware member have nothing to fear.

Anyway, thank you Jessica for being a voice when all we hear is silence. Its deeply appreciated and I hope that  you'll come and visit us again when things around you and us have cooled down. :)

#8864
Irishkev

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People4Peace wrote...

Crellis wrote...

Jessica Merizan wrote...

Just so you guys are aware, my Twitter account will no longer be a place to discuss BioWare (at least for now). If you're following me there and that's the only reason, I suggest unfollowing me.

I will also be changing my interactions with fans on the BSN to a role that is more moderation focused and less engagement focused. Thanks to those of you who have provided wonderful conversations.

Lastly, despite what someone indicated on an earlier page, I am not a salaried employee. I am paid hourly. It's a good job, but I'm not being paid to engage with the community at 3AM. I did it because I thought it was helpful. I'm sorry that it wasn't.


Was just about to hit the sack before I read your post.

Don't let this experience get to you. you've made a difference and I'am sorry that you don't see it that way at the moment. There is a vast majority of people that understands and respects wat you do and did during these past days.

We appreciate your efforts, we appreciate you


I completely agree.

To Jessica Merizan: I don't have a twitter account but I have checked your page numerous times. Honestly, your posts gave me hope (maybe it's blind/false hope but hope nonetheless). They also made me smile and laugh. I really enjoyed reading them because it was POSITIVE. You are (were?:() a shining light to me and many other fans. I know you can't say anything about the ending and I never expected that when I began to read your tweets but I still read them anyway because I thought you gave interesting perspectives.

It's really sad that some people have attacked you. From what I've seen and heard, you've been considerate to everyone and it's too bad some people can't show you the same kindness and respect. Many of us appreciate all the times you stayed up until 2am or 3am to communicate with fans. So thank you for everything. You are greatly appreciated, whether we agree or not. :D


Wow I never got to speak with you but from what I heard you where exactly what the cvil ones needed.

If you where attacked by anyone they should be named and shamed in my eyes. While this game is important to a lot of people they shouldn't be attacking people for doing there job. they can only give information  that they are allowed.

We should'nt  bully people because of an ending and in my eyes its a shame to lose such a dedicated person on the forums and twitter

Modifié par Irishkev, 22 mars 2012 - 12:06 .


#8865
DenisN

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If they plan on releasing a proper ending in a DLC, I don't really see how we've 'won' unless it's free then maybe, but it would not at all be shocking if it was pay DLC, which may have been the plan in the first place, since the ending has a text screen that amounts to 'find out what happened in dlc'

#8866
RobinEJ

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G0ldmember wrote...

Sorry but I'm getting a bit annoyed with certain people popping in this thread, suggesting that we (in this thread) are not civil and should calm down. In the last 100 pages I've read, I havent seen one NOT ONE moment of friction, swear, curse or personal attack towards any Bioware member and especially Miss Merizan we have been upmost respectful. To me its just trolls poking us for a raging reaction, because we allegedly gave a raging reaction...or smth.

Now what happens on twitter I dont know. Thats the Wild Wild West for me. But in here, in this thread, Miss Merizan or any other Bioware member have nothing to fear.

Anyway, thank you Jessica for being a voice when all we hear is silence. Its deeply appreciated and I hope that  you'll come and visit us again when things around you and us have cooled down. :)


Thanks for post - it's exactly what I think

#8867
VibrantYacht

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I think some the Hold the Line movement (perhaps not in this thread) needs some refocusing. I'm not saying everyone is doing this, but I've seen more and more un-civil postings recently (paranoia, perhaps a little too much reading into things, and the like). I think some of us are looking for something wrong instead of keeping the primary goal in focus. We shouldn't attack every statement made by BioWare. That makes it seem like those critical of the movement are right, that we won't be satisfied with anything. Sure, you can doubt its meaning, but I think at some point we do have to believe them. I believe Dr. Muzyka's statement today was a step in the right direction for us. Of course I am a little suspicious, but let's be fair, we've been bombarding their project for what feels like a very long time. Despite the money being made, and good reviews from critics (which I don't think we should really ever get into. It has no relevance to us. I think they only brought it up because we did), it must be at least somewhat difficult to take some criticism from a section of the core fanbase. We need to refocus and let them know (again) that this isn't about throwing an immature tantrum because we didn't get what we wanted. We all probably have slightly different ideas on what the "perfect ending" would be and because of that, the "perfect ending" that appeals to all will ever exist. But we know BioWare can offer better than what was given to us. So just a reminder to Keep It Civil while you Hold the Line. Myself included.

Modifié par VibrantYacht, 22 mars 2012 - 12:11 .


#8868
Adam2190

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I really wish BioWare would take a leaf out of Bethesda's book and make a Broken Steel type DLC, that way they offer more content and gameplay while justifying charging people for it. Whatever they do though i really hope they don't just tack on some form of written epilogue to the current ending.

Modifié par Adam2190, 22 mars 2012 - 02:27 .


#8869
ahnariprellik

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Denis Nickoleff wrote...

If they plan on releasing a proper ending in a DLC, I don't really see how we've 'won' unless it's free then maybe, but it would not at all be shocking if it was pay DLC, which may have been the plan in the first place, since the ending has a text screen that amounts to 'find out what happened in dlc'



I mean I'm willing to pay for it even though it basically makes me think other developers will try something similar (charging money for a better ending via DLC) in the future. But for Mass Effect its worth it. And the best thing we can do about people labeling us as whiny or entitled is to ignore it and just pay no mind to them. They're trying to flex they're internet muscle and get a reaction. I still like Bioware, they're still my all time fav developer but I don't think I'll be able to bring myself to play ME3 again if they don't release ending DLC to make it all seem worth it in the end. But the vast majority of the game until then was perfect.

#8870
wantedman dan

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shephard987 wrote...

I MEANT TO EDIT, BUT IT WAS REPOSTED ACCIDENTALLY


Guys, we need to show the public we're not what this article says we are.
Help further our cause. Be civil and battle using logic and reason.
Please post in the comments showing just how "immature" we are. 

http://oxcgn.com/201...reative-vision/

Thank you.


Done, and done.

#8871
cyrrant

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NSGM wrote...

Not only are you still called a minority, the PR team from Bioware continues to tie the movement with people's stereotypes of negativity when it comes to criticism. Unless this community, specifically the RME front, is actually attacking Bioware or its employees through methods other than "We think your product is flawed.", take this faux olive branch with a grain of salt as recommended.

If the GM of ME3 is unwilling to make note of the very positive aspects of this campaign (unprecendented collaboration of passionate fans, over $75,000 donated to charity, real tangible answers as to why you think the game is flawed), I  wouldn't take his promises to the bank until he delivers.

What this community should really do is continue to find ways to show the world that they are making a positive impact, not only through charity contributions, but also through polite and civil discourse which I've never seen occur in a "complaint" type thread related to a video game.

If major outlets such as Forbes start to include the charity work, civil discussion and "meeting of the minds" with their analysis of Bioware's shifty "apologies". You'll really start to show them that you're here to stay and you aren't willing to stoop to the level of those that simply say "You suck, I  want something different."

P.P.S. While RM's statement definitely is a battle won of sorts when it comes to validating the complaint that Bioware has made mistakes when it comes to the game, don't take his promise of new content as gospel and end your movement. It seems to me that you are on the precipice of having your movement make real headlines, the type that Bioware simply cannot ignore, especially due to the overwhelmingly positive aspect of your charity work. If you let this front stagnate, you will end up getting less than what you want. Instead, continue promoting the positive aspects of your argument and stay civil. Show Bioware that while some might be willing to be "destructive" as RM  puts it, you as a community as steadfast in your resolve to not only be positive but to help the world while you protest for what you want from this company.

<above statement was trimmed for length>


Bolded parts for emphasis.  This post is so very right.

I think that, overall, we have been very well-behaved, especially as far as internet forums go.  The cost for turning into a howling mass of rage is so low with the anonymity provided by forums that it's amazing to see how many level heads there are.

NSGM is absolutely right.  As I said before, I consider the post by Dr. Muzyka a small win, one that could be a turning-point in all of this, but it's still small.  We have done so well and come so far not only because the reaction has been overwhelming, but because we've managed to present our issues in such a way as to render the attacks made on us futile.  IGN and Kotaku didn't defuse our story, we held the line and replied with civility and respect.  While it may be tempting to rest on our laurels after that blog post and sit back and wait for whatever "game content initiatives" are produced, I feel that course would be detrimental to the cause.  We want Bioware to fix the endings, but we want them fixed to a level of quality that mirrors the rest of the game.  Please keep brainstorming positive ways we can draw attention to the cause, keep replying to trolls and flamebaiting with the level of respect that I have come to associate irrevocably with Retake Mass Effect, and keep on getting the message out to as many news outlets as you can lay your hands on.  Don't give up on your boycotting efforts either, if you feel you need to play EA games, or ME3 in particular, play offline so EA can't track you. If we can keep the pressure on, while still remaining civil in all our dealings, then Bioware will have no choice.

Oh, and to whoever it was that said they haven't been able to play any other games since finishing ME3, I am in the same boat.  Haven't touched ANY games since 3/11.

Our Choices Should Matter - Hold the Line

Modifié par cyrrant, 22 mars 2012 - 12:13 .


#8872
ahnariprellik

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VibrantYacht wrote...

I think some the Hold the Line movement (perhaps not in this thread) needs some refocusing. I'm not saying everyone is doing this, but I've seen more and more un-civil postings recently (paranoia, perhaps a little too much reading into things, and the like). I think some of us are looking for something wrong instead of keeping the primary goal in focus. We shouldn't attack every statement made by BioWare. That makes it seem like those critical of the movement are right, that we won't be satisfied with anything. Sure, you can doubt its meaning, but I think at some point we do have to believe them. I believe Dr. Muzyka's statement today was a step in the right direction for us. Of course I am a little suspicious, but let's be fair, we've been bombarding their project for what feels like a very long time. Despite the money being made, and good reviews from critics (which I don't think we should really ever get into. It has no relevance to us. I think they only brought it up because we did), it must be at least somewhat difficult to take some criticism from a section of the core fanbase. We need to refocus and let them know (again) that this isn't about throwing an immature tantrum because we didn't get what we wanted. We all probably have slightly different ideas on what the "perfect ending" would be and because of that, the "perfect ending" that appeals to all will ever exist. But we know BioWare can offer better than what was given to us. So just a reminder to Keep It Civil while you Hold the Line. Myself included.




Exactly. I for one am praising Ray Muzyka's statement today saying that they are basically brainstorming options for DLC offerings to appease the fans. I say narrow it down to three and let us choose which one seems best and if they wanna charge for it let us choose a price we are willing to pay.

Holding the line.

#8873
seitani

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What happened to this discussion did people become too paranoid and went too far with their conspiracy theories

#8874
mattynutz

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Jessica Merizan wrote...

Just so you guys are aware, my Twitter account will no longer be a place to discuss BioWare (at least for now). If you're following me there and that's the only reason, I suggest unfollowing me.
(snip)


Before I respond to this, let me stand corrected. Part of my point rested on the assumption that Ms. Merizan was a salaried employee and thus was being disingenious when claiming that she was not being paid to tweet about BW and ME. I will, however, stand by my position that her willingness to tweet as a booster for product was the employee equivalent of paying under the table. It wasn't necessary, but if she wasn't going to do it, then someone else who was was going to get the job. 

Clearly the more rude tweets that people sent to her, and discussion of her twitter got to her. I doubt that that was the intention of anyone discussing that on this board. If she's only being paid hourly, then she absolutely should not be tweeting about this in her off time. It isn't healthy, especially given the heated nature of this discussion.

I find it interesting to note that Ms. Merizan didn't address me, nor quote my post, but merely referenced it in the thrid person. The purpose of this is to put a human face on herself while objectifying a person who disagreed with her.

That being said, this is another appeal to sympathy. It's meant to be taken like the kids found Mary Poppins crying in her room when they wouldn't behave. It is meant to soften the harsh criticism and make any percieved victory of the day feel hollow and empty. It is meant to make everyone criticising BW and their PR methods feel guilty. And I think that it has worked. If you haven't yet, you should take a look at the story of Napoleon Chagnone (the anthropologist whom I referenced in that long post I wrote). There are parallels to what just happened here.

To Ms. Merizan, as I said in a follow up post to that really long post., I really don't want to come off as a D-Bag, but it isn't fair to deflect criticism with hurt feelings. I'll add that, it is fair to be displeased with people who were harrassing you on twitter and you should never do work that you aren't being paid for. 

#8875
darthclide

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in light of the blog, please take a look at the following poll
http://social.biowar...5&poll_id=30216