I said this before, but it merits repeating:
When a bioware employee posts on these boards, are there things they're not allowed to say? Yes, true. Are there promises they can't make, and information they're not allowed to share, and limitations to what they can promise us or tell us? Absolutely? Does that mean they're incapable of bending the rules a little or finding loopholes? Not at all.
It's important to remember that those that engage with us are human beings before anything else, and like any other human being, these people want to be respected and treated like they're more than just a corporate mouthpiece.
See, I worked in customer service before, I know what it's like to have to deal with angry consumers. While people like Ms. Merizan are certainly hire up the corporate ladder than I ever was, the same basic principle applies: they're human beings. You treat them with respect and understanding they'll bend over backwards to help you even if the back of their mind is saying we don't really deserve as much as we're asking for. You treat them like corporate drones, they'll just do their job. You treat them rudely or with hostility? They'll do the bare minimum and simply not give a f***.
This is why we have to be respectful and polite when a Bioware employee posts. It is because if they respect us, then they'll mention to their bosses that this alternate ending DLC thing is worth looking at. Even more important, if they respect us and the order comes down, they'll bend over backwards to produce the best product around. But if we come across as whiny, paranoid ***holes who thinks all Bioware employees have been turned into corporate drones, then when the order comes down they'll do the bare minimum as quickly as they can so they can back to projects they actually enjoy doing.
TL;DR version: No matter who they work for, people are people. And treating people well always pays off far more than treating them with scorn.
EDIT: Seems I was a few minutes late. Oh well, I'll leave this up here in case we find ourselves getting paranoid again
Modifié par Raven4030-2, 22 mars 2012 - 02:14 .