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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#901
Darkeus

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Lol, and the PR worked too. One employee comes on and suddenly they are honest and people feel so much better. Just like they want you to.

Oh well....  Just hold the line people until there is a real answer.

Modifié par Darkeus, 17 mars 2012 - 07:20 .


#902
Amagoi

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Killer3000ad wrote...

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 


WHen it dies from lack of care and attention.


Annnd that's when I realized that I might be reading the writing of someone that may go to jail some day.

Thanks for the replies Jarrett. We're a bunch of depressed, angry fans. But fans who love the series just as much as you and the creators do. Hope that counts for something.

#903
pomrink

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Guys please. We have to be civil. Attacking someone who had no input on the creative process will only give us bad press, and potentially hurt us.

#904
HenchxNarf

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Bachuck wrote...

Jarrett Lee wrote...

Im the senior marketing guy....one of them. Have been for the whole franchise really. I can't tell if your question is serious or if yer messing with me :)  the fan reaction is difficult to watch, after all the hard work basically. I'm not a moderator really, just an employee.


Does that mean you were part of the team that came up with the "Take Earth Back" campaign knowing full well how the game ended?


Leave him alone, geezus.

They marketed the game the way the game was. You took back earth, didn't you? The reapers are gone (or controlled), so the threat on earth is gone.

#905
Bunzmaster

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ThePasserby wrote...

They cared so deeply about their work that they'd photoshopped Tali's face with a stock photo?

They cared so deeply about their work that they copied the ending image from someone else's work on deviantart? Link 

They cared so deeply about their work that they slapped a few incoherent footages together, put 3 different colourings, and called them endings?

I understand that you're trying to mollify us, but you should know that Bioware is running very short on customer trust and nothing short of concrete actions mean anything now.



Dont forget the bugs, crashes, and the lack of facial importing from imported save files.

Not to mention the lac luster LI,s and crew conversations. <_<

#906
MouseNo4

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Reptilian Rob wrote...

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 

Well see, the differance here is we arn't babies. We have credits cards and cold cash, the bait and switch tactic works both ways.

Wave enough money infront of EA and they WILL come over the grab it. That's when you yank it away and watch them fall on their face. Just watch, something is happening and it's going to be fun to watch. 


And i will enjoy watching people like YOU falling on your face when they announce to the world that they are ''quite happy with the endings the way they are and have no plans now or in the distant future to change or add new ones, and that the majority of the fan base is quite happy with things the way they are.'' 

Just remember this - they have never done a 180 like this in the past, nor will they do it anytime soon. And most definitely will not do it for this game i can assure you. 

(and FTR, i am actually on your side - i would like better endings too, but im not holding onto an impossible dream like you people are)

#907
magnutz06

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HOLD THE LINE

Modifié par magnutz06, 17 mars 2012 - 07:44 .


#908
Mr Indivisible

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:huh:

Jarrett Lee wrote...

Peete wrote...

Jarrett Lee wrote...


There's no voodoo at work here - I'm just sitting on my couch reading this on my iPad, it has been a difficult week, I'm very tired.

Mr. Lee
You mentioned it's been a difficult week. Out of curiosity, why has it been a difficult week?

Again out of curiosity, and if you don't mind me asking are you a (just) forum moderater or one of the developers?



Im the senior marketing guy....one of them. Have been for the whole franchise really. I can't tell if your question is serious or if yer messing with me :)  the fan reaction is difficult to watch, after all the hard work basically. I'm not a moderator really, just an employee.


You know what, I am one of the vocal supporters of fix the crap, but I realise and I hope everyone else does to. This game was a collaborative effort, and I know not everyone agreed with all the choices (including the ending) but in the end, the collaboration rules.

I know this is hard on the team itself, no one wants to make something, just to have it torn to pieces. While I feel for you, I also feel that there is a huge opportunity here for Bioware, these events are the defining moments, reaction to this proaction in the future, can cause major build up of support. I don't envy those making the tough choices right now.

#909
darkshadow136

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Although some of the PR and comments coming from people like Casey, I would trust if my life depended on it. Jarrett seems to be sincere. I have seen calming tactics like this done during the DA2 negativity. But I do feel that Bioware may see at this point the ME3 ending discontent is something very serious, and they may actually be listening and will to make it right if we all keep calm heads and discuss it and share feedback on how to make it right.

I agree that many times video and even interviews for such PR events are scheduled weeks and months in advance. Not to mention the company spends money in promoting and building these events. So in saying that, a company can't just switch off everything they have going on with a product, even when there is major issues with it.

The best they can do is follow through with the planned events with temperance, knowing that there is much they need to do to make the game a real success, by applying a fix to the game after receiving the proper feedback and input, so they can do it right. What is the point of slapping together an ending DLC or patch that again falls short of a fitting ending to the trilogy. It is better that Bioware gets the feedback and input, so then they come up with something Glorious.

Modifié par darkshadow136, 17 mars 2012 - 07:21 .


#910
Wowlock

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Jarrett Lee wrote...

Peete wrote...

Jarrett Lee wrote...


There's no voodoo at work here - I'm just sitting on my couch reading this on my iPad, it has been a difficult week, I'm very tired.

Mr. Lee
You mentioned it's been a difficult week. Out of curiosity, why has it been a difficult week?

Again out of curiosity, and if you don't mind me asking are you a (just) forum moderater or one of the developers?



Im the senior marketing guy....one of them. Have been for the whole franchise really. I can't tell if your question is serious or if yer messing with me :)  the fan reaction is difficult to watch, after all the hard work basically. I'm not a moderator really, just an employee.



No offense but maybe because of your Salarian avatar, I keep seeing you as a logical business man type of guy sitting at home ( or a council ) trying to deal with the other races ( or fans ) with a little-emotion attached to it.

Maybe I should stop defining people by looking their avatars... think of all the Asari users  *gasp *

#911
Avarenda

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MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Mouse, im sorry you feel that way. Still, know that despite us being 'repetative' know that you have the right (and we encourage you to use it) not to read them.

#912
LegendaryBlade

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Jarrett Lee wrote...

Peete wrote...

Jarrett Lee wrote...


There's no voodoo at work here - I'm just sitting on my couch reading this on my iPad, it has been a difficult week, I'm very tired.

Mr. Lee
You mentioned it's been a difficult week. Out of curiosity, why has it been a difficult week?

Again out of curiosity, and if you don't mind me asking are you a (just) forum moderater or one of the developers?



Im the senior marketing guy....one of them. Have been for the whole franchise really. I can't tell if your question is serious or if yer messing with me :)  the fan reaction is difficult to watch, after all the hard work basically. I'm not a moderator really, just an employee.


Thankyou. That's all I really wanted in the short term was for at least one person at Bioware to not act like this is basically nothing. Sorry we're making your job hard! 

#913
pomrink

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MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 


I don't think that was the best metaphor to use.

#914
HenchxNarf

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MouseNo4 wrote...

Reptilian Rob wrote...

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 

Well see, the differance here is we arn't babies. We have credits cards and cold cash, the bait and switch tactic works both ways.

Wave enough money infront of EA and they WILL come over the grab it. That's when you yank it away and watch them fall on their face. Just watch, something is happening and it's going to be fun to watch. 


And i will enjoy watching people like YOU falling on your face when they announce to the world that they are ''quite happy with the endings the way they are and have no plans now or in the distant future to change or add new ones, and that the majority of the fan base is quite happy with things the way they are.'' 

Just remember this - they have never done a 180 like this in the past, nor will they do it anytime soon. And most definitely will not do it for this game i can assure you. 

(and FTR, i am actually on your side - i would like better endings too, but im not holding onto an impossible dream like you people are)


Well said, actually.

#915
Reptilian Rob

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MouseNo4 wrote...

Reptilian Rob wrote...

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 

Well see, the differance here is we arn't babies. We have credits cards and cold cash, the bait and switch tactic works both ways.

Wave enough money infront of EA and they WILL come over the grab it. That's when you yank it away and watch them fall on their face. Just watch, something is happening and it's going to be fun to watch. 


And i will enjoy watching people like YOU falling on your face when they announce to the world that they are ''quite happy with the endings the way they are and have no plans now or in the distant future to change or add new ones, and that the majority of the fan base is quite happy with things the way they are.'' 

Just remember this - they have never done a 180 like this in the past, nor will they do it anytime soon. And most definitely will not do it for this game i can assure you. 

(and FTR, i am actually on your side - i would like better endings too, but im not holding onto an impossible dream like you people are)

Fine line between realism and being a cynic, which one you've crossed I can't be sure. However, I do know there is a breaking point to everything and EA/Bioware are at theirs. Of that I am certain. 

We want a better ending, we want an asnwer more than anything however.

#916
JMA22TB

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Jarrett Lee wrote...

DeadLetterBox wrote...


So, I'm not gonna let up on your company, but I do hope you're able to get some rest. :)


Thanks :). Take care all. 


I've been very critical of the game but it's hard to do that when you see that there are good people there.

I still hope they're gonna fix the story but thanks Jarrett for talking to us. We appreciate the kindness and sincerity.

#917
Spanking Machine

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Bioware wants to sell DLC, and I want to buy a new ending. It seems like we are both on the same side here.

#918
IdTheDemon

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For Kirrahe!

Hold. The. Line!

#919
Tequila Man

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And the "entitled whiners" guy comes in and ruins our fun. Well, back to raging.

*shrug*

Nice while it lasted. <_<

#920
Lebrine

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ATM, they are manning the life boats :P

#921
vigna

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Goodwood wrote...

Agreed.

Even if a new ending is a year down the road, just tell us now. We can live with that.


No. No we can't.

#922
Zaera-Dourden

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I hope they do listen. We will keep holding the line.
We choose to keep fighting.  We want a choice!

Strong but respectful people! We can do it!

Modifié par Zaera-Dourden, 17 mars 2012 - 07:29 .


#923
Caz Neerg

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charon45 wrote...

Caz Neerg wrote...
Still, when a poll has 50,000 respondents, and you could assume a margin of error of 40% and still have half the people opposed to the ending, that says a lot, no matter how the poll was conducted.


Let me make my point this way. Some people are saying that it is 50k people out of 900k who bought the game so it is meaningless. At the opposite end of that, people could say a sample that big can be used to infer an exact percentage of players who were dissatisfied with the ending. The truth is somewhere in between, but probably much closer to evidence that a majority of the fans are dissatisfied than it is to meaningless. On an anecdotal level, I am a regular on another board that is not a gamer board. Only about 1 in 10 of the people who have completed it were satisfied with the ending.


There are two logical conclusions we can reach at this point, given the available data. One is that, out of the subset of people expressing an opinion on the internet, somewhere between 80-90% have negative opinions of these endings. The other is that it is fair to say that it is substantially more likely than not that a majority of fans dislike the ending, regardless of what the exact percentages are.

#924
ThePasserby

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As someone upthread mentioned, based on the Final Hours app, the clueless writers truly believed that the ending they gave us would be well-received and earned them praises for being artistic and generate discussions and speculations. As such, they have no spare unused footage that they can cobble together to come up with a proper alternate ending.

They would have to write it from scratch, get the animation team involved, and recall the voice actors - Mark Meer, Jennifer Hale, Tricia Helfer, Seth Green and all the other voice actors of your squad. It will cost them money, time and possibly putting other planned projects on hold.

So they are likely trying to wait out the storm and hope that they could get away with not having to re-write the ending as it will cost them too much. And even if they decided that the best course of action, one which minimises future loss of revenue, is to make a new ending, it will be months before it can be ready.

It's gonna be a long night.

#925
Kloborgg711

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HenchxNarf wrote...

MouseNo4 wrote...

Reptilian Rob wrote...

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.


Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.


I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 

Well see, the differance here is we arn't babies. We have credits cards and cold cash, the bait and switch tactic works both ways.

Wave enough money infront of EA and they WILL come over the grab it. That's when you yank it away and watch them fall on their face. Just watch, something is happening and it's going to be fun to watch. 


And i will enjoy watching people like YOU falling on your face when they announce to the world that they are ''quite happy with the endings the way they are and have no plans now or in the distant future to change or add new ones, and that the majority of the fan base is quite happy with things the way they are.'' 

Just remember this - they have never done a 180 like this in the past, nor will they do it anytime soon. And most definitely will not do it for this game i can assure you. 

(and FTR, i am actually on your side - i would like better endings too, but im not holding onto an impossible dream like you people are)


Well said, actually.


Yeah, well said.

"I enjoy watching others suffer"
Great stuff indeed.

derp