9972 réponses à ce sujet

[Caz Neerg]

You guys need to remember that Marketing and Public Relations are two completely separate functions. One focuses on the image of the product, the other on the image of the company. They are not the same teams, so lay off Jarrett a little.

Modifié par Caz Neerg, 17 mars 2012 - 07:32 .

[wolfeye7]

ThePasserby wrote...

As someone upthread mentioned, based on the Final Hours app, the clueless writers truly believed that the ending they gave us would be well-received and earned them praises for being artistic and generate discussions and speculations. As such, they have no spare unused footage that they can cobble together to come up with a proper alternate ending.

They would have to write it from scratch, get the animation team involved, and recall the voice actors - Mark Meer, Jennifer Hale, Tricia Helfer, Seth Green and all the other voice actors of your squad. It will cost them money, time and possibly putting other planned projects on hold.

So they are likely trying to wait out the storm and hope that they could get away with not having to re-write the ending as it will cost them too much. And even if they decided that the best course of action, one which minimises future loss of revenue, is to make a new ending, it will be months before it can be ready.

It's gonna be a long night.

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Agreed.
There is no way a company like Bioware can come out and say "ok, we messed
up. We're gonna fix this." Even though it would raise my respect for them
they would be committing corporate suicide. They already know there is no way
they can come out of this clean so they are just waiting for this whole thing
to die down as much as possible.

 

But
remember people - we are not here just to demand an ending for Mass Effect 3.
An ending that both the fans and the franchise itself deserve. We are here to
make sure that such design decisions will never again be made in games where they
do not hold true and show the developers and publishers that they must take the
opinions of the fans into account.

So remember
to donate and

Hold the
line!

[SSV Enterprise]

Jarrett Lee wrote...

Most of these things you see as olive branches aren't that at all. They are part of the already planned launch period of ME3 (Star Wars I can't speak for). The N7 MP weekend was planned some time ago - before the ending situation came to light. Not everything revolves around this controversy. It's just unfortunate timing. Same goes for the recent strategy videos for example - we filmed those weeks ago. I think Corey and Eric did a great job in them and was dismayed at the vitriol in the YouTube comments.

You're complaints are being heard, and considered and discussed etc, but I wouldn't read so much into some of the marketing stuff we're doing. I know a lot of you won't buy that - i cant "prove it" - but I've actually always been honest with you guys all the way back to ME1. Operation Goliath is an event we planned because the multiplayer is really fun, and we want to engage the players with it (i just completed the challenge tonight myself!). Of course we had events and releases planned for the week after launch-week. There are no nefarious scheming evil meetings on this topic. We take it seriously, and are discussing it internally. Nobody is happy or dismissive about the fan reaction, at BioWare. Quite the opposite really. These are good people who care deeply about the work they do.

I would suggest patience but not sure there's receptiveness to that at this point.

Guess that's all I wanted to say for now. Have a good night/weekend.

I assumed that stuff like Operation Goliath was planned long before the forums blew up about the ending.  Thanks for taking your time to come online and make that clear, Jarret. 

[Dustin1280]

It is a breath of fresh air to have someone talking like a real person to us rather then trying to deflect and spin everything.

I just wanted to mention that your posts have given me more hope then anything I have seen since this fiasco started, and I greatly appreciate you taking the time to respond to us outside of controlled PR responses.

[King1853]

Bump

[Reiku0]

Thing is, almost everyone is seeing EA and BW as single entities. When in actuality, there ARE people who might have opposed the ending we were stuck with. As someone said earlier the collaboration won, or majority ruled. Jarrett might actually be one of those people. Then again, he also has not sad anything we haven't heard already. I'm conflicted. I want to believe he is one of the few who will work with us, but he's done nothing to prove his intentions. Being polite does not mean support.

[JamesYHT]

MouseNo4 wrote...

Miles_E wrote...

MouseNo4 wrote...

Wish you guys would quit the whole ''change the endings'' crap. It will never happen. End of story. Just give up please. It is incredibly repetitive.

Someone is very pesstimistic I see!

Believe what you want to believe about the movement, it's not going to stop unless change occurs.

I would bet real money it wont EVER happen. 

And yes it will stop. I guarantee it. They ALWAYS do. When the baby gets tired from screaming, it stops on its own. 

don't walk into a place u don't blong....it's boring, for both side

[Turtlicious]

shadowwolf523 wrote...

ill take their free **** for online but im not goin to stop sayin how thier **** up screwed me over mentaly an its spread to more than just the game im goin to go read some fan fic now

reported for inflammatory comments.

[RogueBot]

Jarrett Lee

For what it's worth, Les Miles should have put you in in the 2nd quarter...

[AJanitor]

I want to say this.

Bioware team. Thank you for your hard work, your dedication and the long hours you put into this game. We wouldn't be complaining so much if we didn't love the universe and characters you created.

That said, I will restate over and over again how disappointed I am with the ending. Not only was it poorly presented, but it was poorly thought out. Further, the message to download more DLC at the end was a slap in the face.

To the individual employees who have posted on here. Thank you. Thank you for your time and thank you for all your hard work, it doesn't go unnoticed. However, that does not mean we are absolving Bioware of responsibility for their actions. The communication and actions will define our opinion of you for the future. If the current situation stands, I sadly believe you will go down in infamy, but in a way you ever hoped to.

You have a chance, tread carefully. This one isn't blowing over.

Hold the line.

Modifié par AJanitor, 17 mars 2012 - 07:34 .

[Repojam]

Naked David wrote...

redknight38 wrote...

People, he's in marketing. THAT'S THE PR DEPARTMENT. At the very least, it's closely involved with that arm. Very closely. It's nice we're all being polite and that he's talking to us but for heaven's sake. Stay skeptical. He actually hasn't said anything that hasn't been said before: vague promises.

He didn't promise anything. He merely responded to posts bro. I would like to see some DLC to improve the ending just as much as the next guy, but dogging a guy for responding to your post doesn't help our argument at all. It's "Hold the Line" not "Isolate and Destroy".

I'm seeing just as much "fire at the messenger" as i am "hold the line".  It's not just what you say, it's also how you are saying it. 

I don't understand when people are asking for dialogue, then they get a dialogue started and start being rather dismissive of everything that's being said.  That isn't a productive way to carry on a dialogue and get your point to be listened to if you are not willing to listen to what is being said.

When someone is so quickly dismissive of what you have stated to them, does it make you further inclined to hear and respect their point of view?  

Please observe the golden rule.  While I had no problem with the endings, I understand that many people did and I think it is nice of the developers to speak back regarding this.  I am definitely glad they are not as hostile as many are towards them. 

[Militarized]

Hope he read my post... XD lol

[Bachuck]

redknight38 wrote...

People, he's in marketing. THAT'S THE PR DEPARTMENT. At the very least, it's closely involved with that arm. Very closely. It's nice we're all being polite and that he's talking to us but for heaven's sake. Stay skeptical. He actually hasn't said anything that hasn't been said before: vague promises.

Marketing is normally not part of damage control until a new image has to be put out, but it is, as you said, closely related.

By the way, did anyone else notice the tremendous shift the thread took? It went from everyone analyzing EA/Bioware's PR tactics and thanking atghunter to thanking Jarrett. All the priase and momentum went from one guy to another in a matter of minutes. Be careful.

[Darth_Trethon]

Naked David wrote...

If this was all part of the plan, I'm ashamed of where the gaming industry is going. If it is really that unprofitable to make game that you need to advertise DLC after the credits and pull a stunt like this to make more money... Even to charge MS points for packs on multiplayer(Optional)... Nickel and diming us every step of the way. Still, WAYYYYY better than capcom making you pay $20 to unock 12 characters that are already on the disk 3 months down the road... :| Wheres Operation Take Back Street Fighter X Tekken? So yes, it could be worse.

I can't really speculate on or quantify where their needs for profit lie or whether it's just EA's greed out of control. A lot of companies have been trying to increase the the $60 base price of games for years and DLC has always been part of that but this is the boldest push and shove move in that direction with "From Ashes" not included in the regular edition and coming at a pricetag of $10 and I am quite confident this was intended to replicate Fallout 3's success with the end changing DLC.

Now to be fair the world economy is fluctuating wildly and EA has quite a lot of crappy games under their belt so they could be desperate and viewing this as a gold mine.....but overcompensating too much. Time will tell, all we can do is persist and wait but right now I just want the ending fixed as soon as possible....not too concerned about price.

[vigna]

I still think they ended up writing the ending with the movie franchise in mind rather than the video game in mind. I honestly believe that is the only explanation for the lack of rationality with the ending. I said this a week ago and I still believe it true.

[brightblueink]

redknight38 wrote...

People, he's in marketing. THAT'S THE PR DEPARTMENT. At the very least, it's closely involved with that arm. Very closely. It's nice we're all being polite and that he's talking to us but for heaven's sake. Stay skeptical. He actually hasn't said anything that hasn't been said before: vague promises.

Stay skeptical, sure, but don't make the poor guy out to be an enemy either. There's probably a lot he can't say without risking his job. There's real people caught up in this, and it's a shame, because I think a lot of the trouble rests with the higher-ups in EA, not the average day-to-day worker at Bioware.

[goose2989]

 Have I mentioned that I'm happy to have this guy on our side?


Keep talking. Keep Tweeting. Keep Facebooking. And always be polite and civil, yet firm. 

[VerdantSF]

Bachuck wrote...

By the way, did anyone else notice the tremendous shift the thread took? It went from everyone analyzing EA/Bioware's PR tactics and thanking atghunter to thanking Jarrett. All the priase and momentum went from one guy to another in a matter of minutes. Be careful.

This.

[Bunzmaster]

 Jarrett, help us out here:

Use this emoticon if the ending is going to be changed:

Use this one if BW had this ending planned to be final: 

Modifié par Bunzmaster, 17 mars 2012 - 07:55 .

[Dark Wyn]

Zaera-Dourden wrote...

I hope they do listen. We will keep holding the line.
We choose to keep fighting.  We want a choice!

Strong but respectful people! We can do it!

Sadly atm a good portion aren't being respectful at all.
I wouldn't blame any of the Bioware folks for avoiding us now, what with some out there trying to rip their heads off.  I don't like the endings any more than everyone else, but tearing into guys like Jarrett won't help us one bit.  It'll only hurt us.  Is that what we want?  NO.
Be Civil, BE RESPECTFUL or have only ourselves to blame when nothing gets fixed.
I KNOW we can do it.  But only if we do it in the right way.

[HenchxNarf]

goose2989 wrote...

 Have I mentioned that I'm happy to have this guy on our side?


Keep talking. Keep Tweeting. Keep Facebooking. And always be polite and civil, yet firm. 

He's a neutral party, he has to be. He sees both sides, not just yours. Don't act like that.

Modifié par HenchxNarf, 17 mars 2012 - 07:36 .

[redknight38]

Bachuck wrote...

By the way, did anyone else notice the tremendous shift the thread took? It went from everyone analyzing EA/Bioware's PR tactics and thanking atghunter to thanking Jarrett. All the priase and momentum went from one guy to another in a matter of minutes. Be careful.

I know! It's brilliant! Well played, Bioware, well played. It's kind of gruesomely fun to watch.

[JamesYHT]

Spanking Machine wrote...

Bioware wants to sell DLC, and I want to buy a new ending. It seems like we are both on the same side here.

hahaha, agree, just don't want to see they still want to defend their "art"

[Can0fCorn]

Jarrett, you are more than welcome to deny my following statement, (and personally, I'll believe it) but I don't believe you speak for EA's PR department. Therefore, everyone reading this thread should read and interpret Jarrett's responses with such insight. "Take it with a grain of salt" if you will.

[pomrink]

VerdantSF wrote...

Bachuck wrote...

By the way, did anyone else notice the tremendous shift the thread took? It went from everyone analyzing EA/Bioware's PR tactics and thanking atghunter to thanking Jarrett. All the priase and momentum went from one guy to another in a matter of minutes. Be careful.

This.

Lets stop the derailing. Atghunter, what is your take on what just happened?