EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*
#126
Posté 16 mars 2012 - 11:54
#127
Posté 16 mars 2012 - 11:56
#128
Posté 16 mars 2012 - 11:57
FoxShadowblade wrote...
Harbinger of Hope wrote...
meisjoe wrote...
If there is one thing I like less that being misled - (that my choices would actually matter) - it's being handled like some some fringe lunatic, throwing a tantrum. I'm very close to being done with BioWare altogether... whether they release a "fix" to the ending, or not.
I am done. Now I just want to see the endings fixed for everyone else. So you can imagine my disgust when I see these people being so easily distracted by something like this.
Natural human reaction is to not dwell on dissappointing or depressing things and instead move on to the new distractions. Normal PR function is to supply distractions to trigger the natural human reaction and simply wait it out. And you call that disgusting.
I enjoy the Multiplayer, yet I'm a member of the Hold the Line, Retake Mass Effect group, I've donated to Child's Play, and I regularly come on here to show my support for the movement.
Do not tell me that I'm disgusting for wanting to enjoy the game I'm fighting for. I'm still a fan of Mass Effect and of BioWare, I still believe they will attempt to fix their mistake. Do not even think to tell me that by playing a community event in the game I paid for is disgusting.
Now if you'll excuse me, I'll be enjoying the game we are fighting for. And I'll still be holding the line, because what is the point in fighting if you won't even support the game and it's community anymore?
I have friends on a similar mind-set because lets face it, they already got our money and by not playing it , you are only punishing yourself.
For me, I still cannot touch the game but I understand your point. And if you can enjoy the MP well all I can say is good for you, I wish I could enjoy the game too
That doesn't mean we give up on our cause though. This won't change a thing if they won't fix the endings...
Modifié par Wowlock, 16 mars 2012 - 11:58 .
#129
Posté 16 mars 2012 - 11:57
However I will be very wary of future bioware/EA purchases...
which is better than no purchases at all, if they don't fix the problem.
Modifié par Cro730, 16 mars 2012 - 11:58 .
#130
Posté 16 mars 2012 - 11:58
#131
Posté 16 mars 2012 - 11:58
I mean seriously. It might be because the folk at Bioware are burnt out.
They work for EA after all. There are Foxconn employees that work less hours and have more PTO then then these guys do now.......
But yeah-sounds like what is happening to a T.
#132
Posté 17 mars 2012 - 12:01
#133
Posté 17 mars 2012 - 12:01
AlexXIV wrote...
This has been said many times over, in multiple threads. But you can't stop people comming up with theories and grasping straw. It is sort of a panic situation. I can even tell you what Bioware will do. The same as they did with DA2. Do you see alot of complaints at the DA2 site? Not anymore. Bioware if they want can wait for months or a year.
I am not sure what would satisfy me more atm. That Bioware fixed ME3 or that they don't and the company goes down because customers don't like their general business attitude. Either would be a proper ending to my Bioware intermezzo, because after ME3, no matter how it ends, I am out.
I haven't played DA2 so i may be wrong but weren't people dissapointed with pretty much the whole game?
If true my point is that, despite any amount of complaints, it would of been cost-prohibative to remake pretty much the whole game. ME3 is an absolutely fantastic game ruined by the last 10 minutes. If the quote in the OP is correct then the PR guys would have to be a completely incompetant bunch of numties to not realise that a paid alternate ending DLC with a token mission thrown in (A la 'broken steel') wouldn't make an absolute ton of money, plus they can save face by putting emphasis on the mission and avoid admitting the endings suck.
You could make the argument that a free DLC with minimal "palatable" alternate endings would make them money. While not the greatest measure of the overall fanbase the polls/threads on here show there are quite a few people who are boycotting or just don't feel motivated to buy the other ME3 DLC because of the current endings, if they were fixed maybe they would see profits from the other DLC's they release.
OK that last point was maybe stretching but I cant see any negative conseqences for bioware in the first that they haven't already faced with the whole day-1 DLC fiasco.
#134
Posté 17 mars 2012 - 12:01
show them we aren't the average, easily-manipulated and exploitable fanbase.
We will do this.
#135
Posté 17 mars 2012 - 12:03
#136
Posté 17 mars 2012 - 12:04
#137
Posté 17 mars 2012 - 12:05
#138
Posté 17 mars 2012 - 12:06
HOLD THE LINE
#139
Posté 17 mars 2012 - 12:07
Bachuck wrote...
And now today we have Bioware announcing this N7 weekend baloney. Sadly, a lot of the same people who have sworn off Bioware are posting in that thread asking how they can be a part of it. <_<
Does no one see what's going on?
Taking everything they offer for free does in no way contradict our demand for a better ending.
#140
Posté 17 mars 2012 - 12:07
Esoretal wrote...
Yes, I'll pay for an ending. I was willing to pay so much for ME3 in the first place because I wanted to support BioWare. If they're willing to do this for us, I don't mind another $10. It will probably be the last BW thing that I purchase, though. I'm hoping that's not what it comes down to.
Ditto. Exactly my opinion.
#141
Posté 17 mars 2012 - 12:12
You also have Tricia Helfer and Michael Hogan from BSG and frankly, I'm kind of surprised that the Catalyst didn't have Edward James Olmos as the VA. For three years Shepard fights and kills to protect the galaxy and at the end of ME3 he just lays down in the middle of the road and lets the truck run him over. Why?
I won't say that the fans could never get any mileage out of an entertainment company, just look at the brown coat movement that got Firefly made into a movie, but that is rare. Companies like BioWare and EA run on profits. The only way you are going to get them to move is if their profits are threatened. In order to do that you need a hell of a lot of folks that are angry enough to shut off the flow of currency into these companies.
That is also a rarity. People have short memories and anger subsides. Look how many times the same folks went back to the EA well. People get over being mad. The same is true of BioWare, they have a few enraged fans right now, but they will simmer down eventually and that gives them no reason to change anything.
It is apparent from recent events that BioWare's operations has been frenetic. The debacle with the new novel, the leak of the beta, the leak of the script, all have placed a great deal of pressure on an already stressed operation. With the advent of the fan revolt over ME3's ending, I am not surprised that there has been no response from BioWare. In short, they need to catch their breath.
I would be willing to pay for DLC that corrects the crappy ending of ME3. That's a compromise that both BioWare and the fans can live with. Those who like the ending can keep on playing and not buy it. Those who don't like the ending can get a new one and BioWare and EA gets profit. Everybody wins.
Is this a perfect compromise? No, but we each get what we want provided that there are enough of us who want it. I'd pony up 15 dollars U.S. for it. I realize that it is more of my hard earned cash, but it adds strength to my position because it underscores my sincerity.
That's my .02 on the issue.
#142
Posté 17 mars 2012 - 12:12
vigna wrote...
It should also be noted that the title should be "EA in Full PR Damage..." Yadda yadda...
True. I've edited the topic title to reflect this. Thanks.
#143
Posté 17 mars 2012 - 12:14
merylisk wrote...
This is why I'm fine with paying for a new ending DLC, if it means they will make said DLC in the first place.
I don't mind paying for but after that would very wary of buying another EA/Bioware product...if I don;'t just write them off completely.
#144
Posté 17 mars 2012 - 12:16
#145
Posté 17 mars 2012 - 12:17
First, I’m flattered someone would repost this. Many thanks.
A couple follow-up thoughts for those wondering what is likely going on with the other side of the mirror in the last couple days:
First, Operation Goliath, the free Star Wars online weekend, and the recent noncommittal overtures to listen are faux olive branches. Sorry. Customers intrinsically want to believe companies they patronize listen and when they stop believing that, the company has to say they are listening and do anything to get the detractors off-message. There are a dozen names for this, but the most memorable was "The Shell Game."
You will know that there’s a genuine need for dialogue in the corporate bunker when the message turns from “we’re listening” to “we acknowledge we may have a disconnect with our consumers and are willing to discuss a meaningful solution to the problem.” It signals an end to non-committed deflection and opening genuine talks to solve the problem (it’s knows as “Exposing Your Throat” btw). At present, you’ll notice Bioware/EA has only said they will “explain” the endings. That’s not a give, that’s a delay tactic.
But here’s the part that amazes me as an old PR guy and is totally new. The disenfranchised base here is changing the old methodology. It’s akin to comparing old-style bunker PR defenses to new blitzkrieg-style consumers. To date, the “bunker strategy” was always used because it was virtually foolproof. However, social media and the 24 hour news cycle have simply changed everything. Twenty years ago, you could not mass 30,000 protesters into a networked base without some luck, money, a GREAT cause and (most importantly) time. By the time you did get organized, folks were either burned out or lost interest. Groups like Take Back have altered the landscape and suddenly the contest is taken from the old paradigm to a crazy new (and wonderful IMO) place. Preorder sales took away customers biggest weapon in the past (i.e. don’t buy the product). Now customers who feel they have received poor value have been potentially re-empowered by the internet. Bioware/EA is feeling the full brunt of this thing while passion is hottest. They are deploying countermeasures faster than the old strategies ever would have ever suggested. To some degree, they are being outmaneuvered atm. But now it depends on how long the protest/outcry holds up.
Two more quick points and I’ll close. First, the Child’s Play movement was brilliant. Notice over the past few days how some of the most visceral detractors to the outcry have had to shift their vitriol from “you’re spoiled selfish haters” to “sure you gave to charity, but you are spoiled selfish haters.” Nobody is drinking that Kool-Aid. Better yet, some outlets are now saying “maybe the game has problem but its still art” from the precedent message “best game ever.” That won’t fly with the mainstream. If its one thing they know is that when “art” hits the marketplace, it is a commodity, nothing more. You’ve changed the countermeasures from "unbiased" critics of the movement into drum beaters simply trying to get you angry. EA’s PR guys probably envy you (grudgingly) atm.
Second, don’t buy the only X people voted in the poll out of 1 billion customers, so they don’t care. That’s bunk. Are there "drum beaters" on both sides of this issue that just want to see controversy, sure. But if I was sitting in an office looking at that Bioware poll, I’d be reaching for a cigarette.
Finally remember, they have much more data at their disposal. They know how sales are going, how much time people are playing that are synced into Origin, etc. They will watch those numbers this weekend. If sales slow, watch for price cutting within 10 days (just over the two week US release date). It will mean that retailers are getting nervous and will slow new unit orders. As I’ve said before, this will come down to hard currency. If the protests start having an effect on that front, the response will come.
I’m an older gamer and again appreciate the repost. To everyone (on both sides) continue to let your voices be heard. You are consumers and have every right to engage in this discourse. The boards being locked yesterday proves someone is watching and knows this is an issue. I'm in the hated-ending camp to be sure, but I admire everyone one of you who is arguing for what believe on both sides!
Cheers.
Many men may be willing to die heroically for a noble cause, but few men will live humbly for one. Wilhelm Stekel
Modifié par atghunter, 17 mars 2012 - 12:20 .
#146
Posté 17 mars 2012 - 12:19
#147
Posté 17 mars 2012 - 12:21
This needs to spread as fast as intestinal fear when The Double Down is announced at KFC again.
#148
Posté 17 mars 2012 - 12:22
LordHelfort wrote...
This should be posted everywhere. In every forum where theres a Mass Effect debate ongoing.
This needs to spread as fast as intestinal fear when The Double Down is announced at KFC again.
You just made an old gamer laugh.
#149
Posté 17 mars 2012 - 12:23
#150
Posté 17 mars 2012 - 12:24




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