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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#1751
Hydralysk

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


I can't say I ever thought that, that seems a bit extreme. However over the past couple days I have had a few moments where the actions I took were at least partially motivated by "This is what Shepard would do". Sounds silly but that's just an indication of how much I loved the trilogy and why the ending felt so wrong.

I will hold the line.

#1752
QwibQwib

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KillerJudgement wrote...

QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yep. Logged hours contributes to EA/Biowares statistics, if people play less they will be more likely to fix the issue to raise game time, and in-turn profits.

That makes no sense, they already sold us the game. Buying DLC's and any other Bioware game should be more than enough.

#1753
Turtlicious

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QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yeah, I mean you can play SP OFFLINE. Because then they don't get server info. It counts as a non-attendance (Like a walk out at school.) Don't play MP, especially during events, (Because it makes the movement seem weak, "They don't care about the endings look how many still play!") I mean, I know it sucks, but really, protests suck for e'rrybody. We say Hold the line. Because damn it, it's hard. It's enticing to take that free weekend or that awesome MP. but it's more enticing to have an ending we appreciate and enjoy, one that doesn't snatch the controller from our hands and say "**** you pick a color" an ending that has mutant freak babies.

An ending we deserve

#1754
Mara Shep

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So what has happened in the past 12 hours? At work so don't have time to read through all the pages, this thread moves so fast!

Any major points to be aware of?

#1755
Engared

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I loved the game and hope there will be more from the series. For it to end like this on this note is almost criminal.

I will hold the line as well.

#1756
Stygian1

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Wow I'm in a tizzy, but a good one. Just read whole thread. Try not to bend guys!


Hold the Line!

#1757
UnbornLeviathan

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 Good thread, like ATG's insight.

#1758
Harbinger of Fun

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Buuuump.

#1759
KovaksCA

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atghunter wrote...

KovaksCA wrote...

Perhaps what is now needed is a goal, now that they are listening and at least willing to engage on a PR/Damage Control level we can now push this to the next step and politely but firmly ask for a timetable or date when the 'listening' stops and the action or resolution begins. I have not yet heard any commitment whatsoever to provide a resolution, just that they are listening to feedback and while in our minds this implies that something will be done since this is never explicitly stated we need to know that unless more pressure is applied this will never go beyond the 'empathetic PR deflection' stage.

Would an answer on whether or not they plan on 'fixing' the ending by Friday March 30th be a reasonable request? That would provide them with two more weeks of feedback to decide whether or not they will act on this and would provide the fan base that is now holding the line with a solid date.

Based on what I know they will never voluntarily offer such a date (definitely a very bad move in PR since it pins you down to a single course) but perhaps this is now what we need to push them to do, listening is great but our end goal is action so let our expectation on this be heard!



Fair question and remember we're speculating with little hard data, but I'd say no.  Right now, Bioware/EA are still rapidly assessing options and digesting data as it pours in.  Asking them to firmly commit to a set date may have been one of the contributing factors to the current situation.  In PR, ultimatums only have power if they are backed up by a tangible negative outcome of not accepting them. 

Instead, just keep letting your voice be heard,  So much of this is like reading tea leaves, but issuing ultimatums never play well.  Sometimes it is your last card, but look at the impact of such "my-terms" comments from the other side have fared and how that has polarized galvanized many here.



Just before Christmas, one of my biggest clients who is a big auto mfg. called and expressed disappointment with a system I had
designed for three of their facilities, my first reaction was 'tell me
what you see the issue is.....' and after two days once all the notes
were in I presented them with a Gantt chart of when I would
start 'fixing' the problem (which had actually been caused by them
giving me incorrect spec's) and provided them with a date for the
delivery of the fixes.

Perhaps then focusing the pressure of the 'movement' on a next step beyond listening (ie. 'what are your going to do about it?' would provide a direction. Your point on hard dates is valid (I'm a project manager not a PR gal) but I just don't want to see this stall out in the 'we're listening' stage.....

#1760
HrznKn

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nice read ty

#1761
QwibQwib

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Turtlicious wrote...

QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yeah, I mean you can play SP OFFLINE. Because then they don't get server info. It counts as a non-attendance (Like a walk out at school.) Don't play MP, especially during events, (Because it makes the movement seem weak, "They don't care about the endings look how many still play!") I mean, I know it sucks, but really, protests suck for e'rrybody. We say Hold the line. Because damn it, it's hard. It's enticing to take that free weekend or that awesome MP. but it's more enticing to have an ending we appreciate and enjoy, one that doesn't snatch the controller from our hands and say "**** you pick a color" an ending that has mutant freak babies.

An ending we deserve

lol you can play SP offline? how?

#1762
Shinobu

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DiegoRaphael wrote...

This thread is entertaining me more then the game endings!

Nice reads over here everyone, don't fall for crap!

If it's not "we are making a new ending", don't respond, don't cheer, don't give congrats and thanks and etc.

I for one, am not playing the multiplayer since yesterday, since i read this topic. I keep getting invited to it, but i always send them the link to this topic in response xD

Already got some more ppl to our cause.


You are awesome.:)

#1763
Doctoglethorpe

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Alright lots of talk I agree with, but who here is actually kickstarting some more big organized protests we need right now? Where do we even go besides the charity and facebook page?

Large scale youtube campaign perhaps?

I'll report for duty in whatever capacity I can fill.

*salute*

#1764
Noatz

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They have already been "forced" to open dialogue characterised by the term "collaboration" rather than "listening". The official thread they opened for this purpose has around 2000 responses, around 95%+ of them all citing the ending as "suggested feedback". In this situation while they could sieze upon the few posts or part of posts asking for something different and still be technically considered correct, it would be extremely dangerous for them to do so. Atghunter called it "sudden death", and it would be clearly seen to be a lie by anyone looking in. The bad press which is causing them to make these concessions now would become many many times worse if they were shown to be demonstrably lying in this way.

The way forward is clear: keep vocal, keep cordial, keep holding the line.

#1765
Carnage752

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?

That would mean a crappy ending. Launching a Retake Retake Mass Effect movement, spiraling on and on and on...
Inception ^^

#1766
redknight38

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Turtlicious wrote...

QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yeah, I mean you can play SP OFFLINE. Because then they don't get server info. It counts as a non-attendance (Like a walk out at school.) Don't play MP, especially during events, (Because it makes the movement seem weak, "They don't care about the endings look how many still play!") I mean, I know it sucks, but really, protests suck for e'rrybody. We say Hold the line. Because damn it, it's hard. It's enticing to take that free weekend or that awesome MP. but it's more enticing to have an ending we appreciate and enjoy, one that doesn't snatch the controller from our hands and say "**** you pick a color" an ending that has mutant freak babies.

An ending we deserve


Both of you have a point, but I should edit that long-ass post to note that playing SP offline works too. Anything that prevents them from gatherind data.

And I would note that someone here on this forum (forgot whom) offered a compromise for MP play but I don't know if it's possible: change your online name and add "Retake" or something. It'll help show numbers. It's not absolutely ideal, but unity is more important.

#1767
Turtlicious

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QwibQwib wrote...

KillerJudgement wrote...

QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yep. Logged hours contributes to EA/Biowares statistics, if people play less they will be more likely to fix the issue to raise game time, and in-turn profits.

That makes no sense, they already sold us the game. Buying DLC's and any other Bioware game should be more than enough.


Not really, let me try to make sense of it for you. ok?

So let's say we all continued to play the game right? and the statistics show up, and bioware says "this was a massive success we had 1 million players on over the weekend." How do you think that looks when you have people talking about the majority dislike the ending? I mean, bioware will just take the stance that if you disliked it so much, you'd stop playing. You didn't stop playing, so you obviously like it.

Then they can take that info to their bosses, and then the ending Idea get's squelched.

BUT, if like, 500 people play this weekend, then bioware goes to their boss and says, "Uhh... People aren't playing boss" The boss is gonna be like, "Just give them what they want to make them happy. JESUS." and then when the ending DLC comes out we'll be all like "Oh yeah ****es. We won, here take our 10$ give us our spectacular ending, I'm gonna go tell Mordin I love him" Which would be totally true.

Because we all love Mordin.

#1768
DragonRageGT

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KillerJudgement wrote...

QwibQwib wrote...

So let me get this straight...by not playing MP or SP ... it's a way of "not giving up"?


Yep. Logged hours contributes to EA/Biowares statistics, if people play less they will be more likely to fix the issue to raise game time, and in-turn profits.


Actually, I doubt it. We are not paying per hour to play like in MMO's. Whatever they profit from the game is from sales. If we all crowded their servers and forced them to expand the capacity or crash and damage even more their reputation, would cause them much more pain than not playing a fun MP which in no way can cause anyone to stop Holding The Line!

I will hold the line as long as needed because I can't playing the SP again without wanting to uninstall and delete it. At least MP did brought me and some of the friends in my list a little closer by giving us a better opportunity to interact with each other while playing the game and discussing how bad the last 10 minutes of the Single Player is.

It doesn't stop us from appreciating the rest of the game, 54 hours for me, in my first and only playthrough. It is just preventing us from replaying it because invariably it will end in the worst 10 minutes of the gaming history. And that hurts more than they could ever expect.

#1769
Amagoi

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


I wouldn't say that he's Shepard. If anything, funny enough, he's more like Duncan. The wise grizzled veteran who knows the enemy's tactics and gives advise but doesn't feelt he need to take the lead.

Retake being the Council fleet and EA definatly being the Reapers. Now I wish I had that EA-Reaper logo handy.

#1770
wolfeye7

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I am truly proud of this movement and what it is achieving.
I am proud to see it grow. I am proud to be a part of it as a gamer and an individual. I am proud I could contribute to it.

Hold the line! Shoulder to shoulder!

#1771
WildcardCharlie

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Can I just say that the fact that this thread is allowed to continue existing is a testament to the fact that there's still some good left in Bioware as a dev? There are plenty of game companies out there that would purge threads like this in an instant.

#1772
Sylvara

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Soundsystem wrote...

Amanthor wrote...

Sylvara wrote...

I agree, though amusingly enough I was thinking you could write a book on this whole fiasco.

Retake Mass Effect: to hold the line in the war of attrition


Brilliant, could even have a prequel, Dragon Age 2: The first sighns of Bioware in trouble.


If there was a book I would call it, "And We Held the Line: The War to Retake Mass Effect"


A good title when we win the war. All I know is that I'm holding the line B)

#1773
Kushan101

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Bumpity bumpo bump.

Stopped playing mass effect 1,2 and 3 - not only out of protest; but because I can't see the point. If the whole thing leads up to... that, then whats the point?

#1774
Doctoglethorpe

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


He feels more like an Anderson role to me.  :)

#1775
Mefistos989

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I am with you guys.
Hold the line!