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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#1801
nitefyre410

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Jarrett Lee wrote...

Im the senior marketing guy....one of them. Have been for the whole franchise really. I can't tell if your question is serious or if yer messing with me :)  the fan reaction is difficult to watch, after all the hard work basically. I'm not a moderator really, just an employee.


 
 Jarret,

That is understandable because you all did work hard on the game up until the ending.   This cristisms while anger laced, try to look past that anger.  The reason that we the fans/consumers are upset is because we know that you guys at Bioware can do better than what these endings so.    Yes, critism is harsh but sometimes that is best  kind, tough love.  I and many of us would not be here this upset if we did not care about this fanchise and want it to succeed and be best. This is way a lot of use are yelling at the top of lungs and are being hard on the development team  this... You guys can do better than these endings that are in the game.  We expect better and more importantly I know that you all expect better of yourselves.  

So yes while the cristism are harsh and times painful how this is handeled from here  on would be important.   I personally  would suggest humilty and  Mr, Hudson statement no matter how well intentioned  was anything but humble.   I would suggest  humilty be the course of action.   Endings are an insult enough and we are angry enough lets not make a bad situation  worst by throwing more fuel on the fire.      We  the fans are becasue we want to give a chance to fix this because we know you can. The ones that don't care have taken their games back  traded them in and simple moved.  The  fans and consumers that do care are sitting at the keyboards mad as hell yelling... "You messed up, but you can fix it, so please... fix it."  


Just a little prespective 

Modifié par nitefyre410, 17 mars 2012 - 07:10 .


#1802
atghunter

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Off for a bit. All emails from last night answered. I promise I'll tackle today's batch when I get back.

HTL

#1803
Balgard

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arg0s5 wrote...

Darkeus wrote...

Lugaidster wrote...

Darkeus wrote...

Rulycar wrote...

Darkeus wrote...

Rulycar wrote...

"Mass Effect 3 Fans Have Spent 1800 Years of Time Playing Multiplayer Mode"
LOL -
... recent headline to support the love of this game.
... but, they shipped 3.5 million copies.
... that works out to ~5 hours play per copy
... not exactly stellar

It only gets a little better if you realize that 3.5 million copies shipped is only about 1.5 million sold.

That only works out to about 10 hours per copy.  Still not anything special.  Compare that with the numbers that the newest Call of Duty game gets....


More stats:
... 618000 multiplayers
... 1800yrs/618000 = ~25 hrs/player
... and thats across 2 weeks


It is definately smoke and mirrors, that much is certain.  Twenty-five hours or so between two weeks is not very much our of the 336 or so hours in a that two week span.


To be fair, it's not like the fans bought the game for the multiplayer. Give credit where credit is due. Most of us thought that the MP was going to suck balls. I find it enjoyable, however painful it is to open ME3 and watch the intro...


I will give credit where credit is due.  It is pretty fun and much better than I imagined.  It is also tied directly into the Single player (I am sure it is impossible to get 5000 TMS without Multiplayer) as I predicted it would be.

Yeah, it may be fun.  But it is also a liability....

My galactic score is 5434, given you do everything through the trilogy. Multiplayer has no major factor in your Single-player aside from adding to that and I haven't "Promote"d any character, which is the function where you make your multiplayer experience store into singleplayer.

When I finished the game, without playing MP obviously my readiness was at 50% and by doing everything had a TMS of around 6900, which split in half for the EMS (because of galactic readiness) was around 3450 so after the ending I figured "Oh, well, maybe if my military strength and preparation was at 100% I get a better/different ending...

So I went and played MP until I got it to 100%... Then I finished the game again, with a EMS of 6900 and... nothing, same thing, so it doesn't really matter if you saved everyone or not, or if you were the avatar of goodness, it's still the same thing, so even if this guy or that gal got 100 or 1000 points more than you or if they played multiplayer or not, in the end, it didn't matter, at all... All the odds you overcome in the past, all the "important" decisions you made in the past they were all for nothing.

You send the galaxy to oblivion, that's the end of it, the only "choice" you have (variation really) is if you want to destroy Earth in the process. Where in "sending the galaxy to oblivion" does account for all the decisions, all the paths or different options you had during all 3 Mass Effects have any relevance? Where in that does take in account if you rewrote the Geth or destroyed it in the past? If you saved the Rachni Queen or not? If you destroyed or spared the Collectors base? If you saved everyone in your crew or not?

From where I see it, no where...

It doesn't really matter either which "color" you choose since the after credits it's still the same, it didn't change any kind of behavior, philosophic approach, way of thinking or evolution in shape/appereance.

The ending isn't "art" as some may claim to be, it's not artistic, it's some random bits and pieces put together that doesn't make any sense or coherence, supposedly all the team you did the final push or actually all your team died because they were on Earth, how did magically your LI (love interest) ended up on Normandy? Why didn't everyone else used that same "tool"/route/whatever to save themselves?

Making vague comments now because it's PR damage control, well, it's kinda late for that, before the release there was nothing vague, only straight answers, half of which weren't like that or were the opposite, acting and posting vague now... well, I don't think it will get it anywhere, the disappointment is there, the lost hope is there, the angryness or rage from some people is there, if it's justified or not it's a completely different thing.

This vague PR damage control thing in the end doesn't help anyone, the only thing it does is "throwing more fuel to the flame", doesn't help Bioware/EA because of plenty of people who feel sad, disappointed, angry or any other feeling some might feel might or might not buy or play any other game or DLC they release because of the way things were handled now and doesn't help people or the fan base because they lost faith and hope on a company that had a good image of actually taking care and very seriously of their players.

What will happen in the end and in the long run, or how much will affect Bioware/EA and how much the player base, it's yet to be seen...

Hopefully, and what would I wish? To have a straight answer, is that too much to ask?

#1804
rvayda141

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Benrosan wrote...

This thread made it on yet another Forbes article:

http://www.forbes.co...blic-relations/

good job. Hold the line.


Nice. atghunter made it into a Forbes article.

#1805
Sentr0

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


You forgot Bioware, they are the collectors :devil:

#1806
KobaTali

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Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


I lol'd. It's appropriate.Posted Image

#1807
Terminus Echoes

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What page was the Bioware comment on?

#1808
BrotherFluffy

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Benrosan wrote...

This thread made it on yet another Forbes article:

http://www.forbes.co...blic-relations/

good job. Hold the line.


Yay, Forbes!  I really love those guys.  

#1809
Lord Costantino

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Don't forget to send our your letters and Emails today to EA and Bioware!

Remember Shields....Marauder Shields.

#1810
Hydralysk

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Turtlicious wrote...

Can those who are planning to protest join this thread?

http://social.biowar.../index/10133281

It's a thread explaining how to play offline, and I want enough of our people to keep it from turning into troll food.


Correct me if I'm wrong here but you are trying to play offline so EA/BW will not be able to track you and say that you are playing with certainty.

Doesn't it seem a bit counter productive to be making a forum post on an EA/BW site about it saying "Yes we are still playing, you just can't see us!".

#1811
EvilMind

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Terminus Echoes wrote...

What page was the Bioware comment on?


There are links to all key posts in OP

#1812
cyrrant

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Hydralysk wrote...

Turtlicious wrote...

Can those who are planning to protest join this thread?

http://social.biowar.../index/10133281

It's a thread explaining how to play offline, and I want enough of our people to keep it from turning into troll food.


Correct me if I'm wrong here but you are trying to play offline so EA/BW will not be able to track you and say that you are playing with certainty.

Doesn't it seem a bit counter productive to be making a forum post on an EA/BW site about it saying "Yes we are still playing, you just can't see us!".


Still seems as though it would be effective.  If enough people "go dark" then they know those people are in support of new endings.

#1813
OhManTFE

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This thread is bloody gold.

The best chance we have for a 'concentrated strike' is the Retake Mass Effect movement. If you haven't joined that already you should, especially the Child's Play Donation master-stroke. Right now there's over fifty thousand dollars worth of donations telling Bioware/EA their ending blows.

#1814
sergio71785

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 I haven't read the whole thread, but the first post updates are quite fascinating.
So good luck everyone. Hold the line! :alien:

#1815
MuckrakerElder

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Gah! My strength is faltering! Need inspiration from elsewhere!

Yoda: "Hold the line.....you will."

My strength has returned.

#1816
BrotherFluffy

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Terminus Echoes wrote...

What page was the Bioware comment on?


30, I think.  

#1817
ScytheX100

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bump

#1818
kidbd15

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Woke up anticipating the endings would bother me less, but nope... still can't believe how Bioware could accept THAT as an ending.... after so many great hours of gameplay, from ME1, 2, and 3, to end it like that, still boggles my mind... it's extremely dumbfounding that they could even think that what they gave us was okay as an ending to over 100 hours of investment... it just wasn't Bioware quality, and it didn't even feel like ME!

and mac walters, "we don't need to have questions answered".... umm, i played over 100 hours (for a single playthrough, more like 500 for multiple shepards) not to get something that doesn't answer questions and leave a resolution... can't believe the audacity to say something like that.... it's more like, "we don't have good answers, so we're just gonna say that you don't need answers and leave it at that"

i need to stop, getting a headache just thinking about it.

#1819
Jaraldur

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Incredible reading, my thanks to atghunter, KeldorKatarn and Bachuck for the compilation of comments.

Hold the Line.

#1820
Samuel_Valkyrie

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What redknight38 said (and what I said before).

If you feel you must play the game: do it offline. Play the game without it connecting to the EA servers. That is time they log, that is information on you they not only store, but can use for advertisements and what they can resell to others. So, if you want to play the game: go offline. That has the most effect.

#1821
Turtlicious

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cyrrant wrote...

Turtlicious wrote...

Does anyone feel like ATGHunter is retake Mass Effects Commander Shepard? and That retake Mass Effect is Earth? and that EA are the reapers?

And that our letter campaign is the catalyst?


Are we picking red, green, or blue?


Well, I don't want to CONTROL EA.

I don't want to become an employee.

so red.

#1822
wright1978

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Forbes picked up on this thread.

http://www.forbes.co...blic-relations/

#1823
Jhourney

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Been silently following this thread, but want to say I think it's an awesome read. Thank you for all the contributions, spread the word...hold the line!

And no I don't and won't play the MP...or the SP again for that matter. (which I haven't since experiencing the ending)

Modifié par Jhosephine, 17 mars 2012 - 07:28 .


#1824
N7Gundam

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Hold the Line

#1825
FirstBlood XL

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Great thread --- Thanks Bachuk, for organizing all the info into the OP!!!

Please keep updating it --- It's nearly impossible to follow these threads, they move so damn fast!!