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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#1926
BrotherFluffy

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Hydralysk wrote...

http://www.gameinfor...#commentmessage

I'd like to ask anyone who disagrees that this course of action is appropriate at this time post a comment saying this is one person and NOT a representation of the movement as a whole. This paints us all in a bad light and we need to show that we do not support it. We brought the hammer down on the last article that did this, we need to do it again.


Commented.  

#1927
HackNFly

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Is acknowledging this article a good idea, given the number of people in the movement, this will only bring the article up to the first page in google.

#1928
Thore2k10

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Samuel_Valkyrie wrote...

WrexKroganKing wrote...

Apparently the Retake movement was mentioned on CNN.

Keep it up.


Fox News AND CNN?!?

I'm liiking where this is going.


has anyone a link to that?

#1929
AlekzanderZ

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Where can i find information about the letter campagn ??? maybe someone should start a thread about it!

#1930
Lozark

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That's true. We should be giving our attention and support to the places that are covering this fairly and calmly, like Forbes.

#1931
Mandemon

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rickelmo wrote...

Beti88 wrote...

Seriously guys - everybody should join the letter campaign:

Letter campaign. There's nothing like a good old fashioned letter campaign. Physical
letters can often mean a lot more than digital ones. I'd like everyone
who is willing and able to compose a letter to send to Bioware (just
them for the moment).

Letters need to be short, and simple.
Highlight why you are writing to them, and what you are asking for. Do
not suggest ideas for a new ending other than in vague terms.
BE POLITE AND COURTEOUS. If it wouldn't be in a Disney cartoon it shouldn't be in your letter.

DO NOT send the letters out yet. There will be a single release date, so Bioware knows we are organized.

add: #RetakeMassEffect somewhere in your letter, so they know we are all in this together.

Can't send a physical letter? Email works, same rules as above.

Where to send:
Mailing Address:
BioWare Edmonton
200-4445 Calgary Trail NW
Edmonton AB
Canada T6H 5R7

Email: contact@bioware.com

Send out your letters on MARCH 17th.


 Guys this is something we should be doing. Physical letters mean a lot more than an online petition. Because physical letters have to be dealt with by someone where and online petition can be looked at once and never viewed again.


I forgot to buy stamps so I can't send physical email... Oh well, I just copy paste it into e-mail and send it. Doing that now.

#1932
Militarized

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BrotherFluffy wrote...

Silveralen wrote...

xxskyshadowxx wrote...

He doesn't have a case. Casey never lied in the actual sales advertising, which is what the FTC would look at (if thousands of people filed). The FTC regulates advertising, not PR comments, which is where the misrepresentation occcurred.


Huh, so no action can be taken for misleading PR comments? So as long as it isn't official advertising, you can say whatever you want and nothing can happen, even if they are blntant lies designed to mislead cosnumers? I'm not to sure about all that, especially as the interveiw he gave could be considered an advertisment or promotion of the game, but I'd need to go look at the actual legal definitions.


Look, regardless of whether or not it's right, or even legal, continuing down that path will DESTROY the movement.  Even if people ARE successful at bringing an FTC complaint or a class Action suit against EA/BioWare, it will completely turn public opinion against us and BioWare will never fix the endings.  If people want to do that, we need to distance ourselves from them like they have the plague.  


A complaint to the FTC and a class action lawsuit are so far beyond anywhere near each other I'm almost offended you put them near each other in a sentence. It is not the same thing, it is a valid consumer tool.. don't let anyone tell you otherwise. 

Was it needed right now? If you feel it is, go ahead. Does it hurt us? I don't think so, anyone who thinks it does doesn't understand wtf it is... any website grabbing it = sensationalism for website hits anyway, it's meaningless. Does it accomplish anything? Probably not, at least not until things progress and we see what happens through regular customer/company discourse. 

People are making a big deal over nothing essentially. 

#1933
wasawsolos

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http://www.forbes.co...blic-relations/


I urge you all to take an active part in this campaign to Re-Take Mass Effect 3. For facebook,(and the letter campaign) go to
http://www.facebook....ngToMassEffect3

Twitter:@RetakeME3

Youtube: http://www.youtube.c...etakeMassEffect


Together, we will Hold The Line!

#1934
RobinEJ

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AlekzanderZ wrote...

Where can i find information about the letter campagn ??? maybe someone should start a thread about it!

http://www.facebook.com/DemandABetterEndingToMassEffect3

#1935
The Almighty Ali

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We told him not to do that, guess he didn't want to listen.

#1936
MajorUhlan

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thebatmanreborn wrote...

The thing is, Casey Hudson is not in Public Relations. Chris and Jessica are Community Managers, again, not Public Relations. My minor is Public Relations, along with Professional Writing as my major. I get people are mad about the ending, but this has really gotten out of hand, especially with the FTC suit. Yes, a lot of gaming magazines called people here "entitlement brats," but that was the work of unprofessional journalists who now have questionable integrity in my book.

A lot of people here seem to be just roaring with blind rage. Games are an art form. They are a platform for storytelling. And I am saddened that Doyle had to continue writing Holmes. He hated it. That character had run his course and he wanted to have other pursuits. Writers have the right to end a story anyway they choose. It's their world and they invite you in to partake of it. If you don't like it, become skeptical of their work, don't buy from them, etc. But continually attacking everything a Bioware employee says is not how you get your way.

Bioware said they are listening. Their track record shows they take a great interest in what their fans think and how they feel. Give them a chance. If they don't deliver, show your frustration with your wallet. If they do deliver, apologize. Seriously, a lot of the devs took a beating from some very angry folks. Anytime that happens, everyone here on BSN is grouped together with that person. Don't give in to mob mentality. Rational thought is always the best course of action.

I understand people didn't like the ending. I didn't either. But Bioware is open to discourse, so discuss. And understand what an opportunity that is. Yes, EA/Bioware is a business that needs to make money or they go out of business. They also love what they do and they sincerely care about their fans (Bioware that is, EA has been stomping on the Madden franchise for years now...).

Give them a chance. They've earned it. They don't deliver, don't buy from them anymore. Lots of great developers out there. They do deliver, then be happy. In any event, please relax. There's been so much anger here lately...


Bioware has gotten a lot of flak for the ending, and rightfully so. Perhaps not all of the worst of the flaming, trolling comments - but those people just show the passion that we as fans have for this artform.

I have seen little anger, and mostly constructive criticism... the FTC suit, or the possibility of one, is the actions of one individual and not the community.

There is no rage here, just continued stalwart acceptance that we must at the very least hold the line, and shoot for going even bigger. Perhaps it is time to get a few of the more constructive and intelligent commentators here on podcasts, Youtube interviews, and perhaps even mainstream media interviews. The coverage by Forbes has been amazing, and we need to keep gaining media capital if we are going to win this thing.

#1937
Bunzmaster

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I would like to thank Atghunter, the OP and everyone who's part of the retake movement.

I finished another playthrough of ME3 and I can do it anymore. The lack of face importing, the crew conversations aren't as good as the other games. The LI stuff is just lacking.
My game crashes (sometimes), the game is buggy, I have to change discs every hour.....and all that for this ending that is such a slap in the face.

I'm putting this game down and none of my time or money will go to anything Bioware or EA.

EA/BW cannot get away with this.
Let's keep civil. Let's keep together.
And united we can Hold the line and take back this series.
Take back Mass Effect!

#1938
TheRealMithril

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More than likely those mails gets 'archived' if you know what I mean. A bit too late for that, and private mails don't get public attention anyways. Getting it up on widely read magazines is the way to go. You are having a great momentum folks, keep the good work up.

#1939
Hydralysk

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TheRealMithril wrote...

Hydralysk wrote...

http://www.gameinfor...#commentmessage

I'd like to ask anyone who disagrees that this course of action is appropriate at this time post a comment saying this is one person and NOT a representation of the movement as a whole. This paints us all in a bad light and we need to show that we do not support it. We brought the hammer down on the last article that did this, we need to do it again.


I and another guy here in the forum had a discussion about the possibility of this happening four days ago. Never thought it would though.. this is not good news for anyone (including BioWare). This could make EA clam up, because as soon as the legal arm get their gears going, they can stop everything until the "outcome" is decided. This was a really dumb move.


I agree completely this isn't good for anyone including us. We need to get people to comment on these articles showing people in our movement are NOT ok with this.

#1940
cyrrant

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thebatmanreborn wrote...
A lot of people here seem to be just roaring with blind rage. Games are an art form. They are a platform for storytelling. And I am saddened that Doyle had to continue writing Holmes. He hated it. That character had run his course and he wanted to have other pursuits. Writers have the right to end a story anyway they choose. It's their world and they invite you in to partake of it. If you don't like it, become skeptical of their work, don't buy from them, etc. But continually attacking everything a Bioware employee says is not how you get your way.


As soon as you release "art" to be bought by the public you open it up to criticism and it becomes a product, one which the consumer is allowed to say they don't like, and demand a change if the creator is willing.  If they're not, then the customer moves on to greener pastures and the artist starves.

#1941
Syrellaris

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MajorUhlan wrote...

thebatmanreborn wrote...

The thing is, Casey Hudson is not in Public Relations. Chris and Jessica are Community Managers, again, not Public Relations. My minor is Public Relations, along with Professional Writing as my major. I get people are mad about the ending, but this has really gotten out of hand, especially with the FTC suit. Yes, a lot of gaming magazines called people here "entitlement brats," but that was the work of unprofessional journalists who now have questionable integrity in my book.

A lot of people here seem to be just roaring with blind rage. Games are an art form. They are a platform for storytelling. And I am saddened that Doyle had to continue writing Holmes. He hated it. That character had run his course and he wanted to have other pursuits. Writers have the right to end a story anyway they choose. It's their world and they invite you in to partake of it. If you don't like it, become skeptical of their work, don't buy from them, etc. But continually attacking everything a Bioware employee says is not how you get your way.

Bioware said they are listening. Their track record shows they take a great interest in what their fans think and how they feel. Give them a chance. If they don't deliver, show your frustration with your wallet. If they do deliver, apologize. Seriously, a lot of the devs took a beating from some very angry folks. Anytime that happens, everyone here on BSN is grouped together with that person. Don't give in to mob mentality. Rational thought is always the best course of action.

I understand people didn't like the ending. I didn't either. But Bioware is open to discourse, so discuss. And understand what an opportunity that is. Yes, EA/Bioware is a business that needs to make money or they go out of business. They also love what they do and they sincerely care about their fans (Bioware that is, EA has been stomping on the Madden franchise for years now...).

Give them a chance. They've earned it. They don't deliver, don't buy from them anymore. Lots of great developers out there. They do deliver, then be happy. In any event, please relax. There's been so much anger here lately...


Bioware has gotten a lot of flak for the ending, and rightfully so. Perhaps not all of the worst of the flaming, trolling comments - but those people just show the passion that we as fans have for this artform.

I have seen little anger, and mostly constructive criticism... the FTC suit, or the possibility of one, is the actions of one individual and not the community.

There is no rage here, just continued stalwart acceptance that we must at the very least hold the line, and shoot for going even bigger. Perhaps it is time to get a few of the more constructive and intelligent commentators here on podcasts, Youtube interviews, and perhaps even mainstream media interviews. The coverage by Forbes has been amazing, and we need to keep gaining media capital if we are going to win this thing.


Indeed bioware has taken a lot of flag from a minority group with no respect. Acting like arrogant little brats. They didnt deserve that in anyway.

#1942
Almostfaceman

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thebatmanreborn wrote...

The thing is, Casey Hudson is not in Public Relations. Chris and Jessica are Community Managers, again, not Public Relations. My minor is Public Relations, along with Professional Writing as my major. I get people are mad about the ending, but this has really gotten out of hand, especially with the FTC suit. Yes, a lot of gaming magazines called people here "entitlement brats," but that was the work of unprofessional journalists who now have questionable integrity in my book.

A lot of people here seem to be just roaring with blind rage. Games are an art form. They are a platform for storytelling. And I am saddened that Doyle had to continue writing Holmes. He hated it. That character had run his course and he wanted to have other pursuits. Writers have the right to end a story anyway they choose. It's their world and they invite you in to partake of it. If you don't like it, become skeptical of their work, don't buy from them, etc. But continually attacking everything a Bioware employee says is not how you get your way.

Bioware said they are listening. Their track record shows they take a great interest in what their fans think and how they feel. Give them a chance. If they don't deliver, show your frustration with your wallet. If they do deliver, apologize. Seriously, a lot of the devs took a beating from some very angry folks. Anytime that happens, everyone here on BSN is grouped together with that person. Don't give in to mob mentality. Rational thought is always the best course of action.

I understand people didn't like the ending. I didn't either. But Bioware is open to discourse, so discuss. And understand what an opportunity that is. Yes, EA/Bioware is a business that needs to make money or they go out of business. They also love what they do and they sincerely care about their fans (Bioware that is, EA has been stomping on the Madden franchise for years now...).

Give them a chance. They've earned it. They don't deliver, don't buy from them anymore. Lots of great developers out there. They do deliver, then be happy. In any event, please relax. There's been so much anger here lately...


If you're going to post at least get it right, the FTC thing is NOT a suit. It is not a lawsuit. It is not a lawsuit. It is not going to court. It is not a "case". I'm not filing an FTC complaint, but it is a legit consumer tool. If that person felt led to do so, so be it. I am in no way going to advocate taking away the tools that we as consumers have. To do so would only be handing more power to the companies, which is ridiculous.

I could give crap less if some idiot on a game site wants to make a bigger deal out of the FTC thing than it is. There is honest reaction to the endings here, and lots of it. If Bioware has any brains, and I'm sure they do, they know this and they know it's going to hurt their business if they leave so many customers unhappy. We can as a whole (and have) stay polite and thoughtful and on-point but nobody here needs to stress the rude people or others doing things we all may not agree with. There's simply only so much that can be controlled. So, stay true to your feelings and thoughts on the ending folks, in the end that translates into dollars lost for EA, and that's what matters. Hold the Line.

#1943
Reidbynature

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thebatmanreborn wrote...

The thing is, Casey Hudson is not in Public Relations. Chris and Jessica are Community Managers, again, not Public Relations. My minor is Public Relations, along with Professional Writing as my major. I get people are mad about the ending, but this has really gotten out of hand, especially with the FTC suit. Yes, a lot of gaming magazines called people here "entitlement brats," but that was the work of unprofessional journalists who now have questionable integrity in my book.

A lot of people here seem to be just roaring with blind rage. Games are an art form. They are a platform for storytelling. And I am saddened that Doyle had to continue writing Holmes. He hated it. That character had run his course and he wanted to have other pursuits. Writers have the right to end a story anyway they choose. It's their world and they invite you in to partake of it. If you don't like it, become skeptical of their work, don't buy from them, etc. But continually attacking everything a Bioware employee says is not how you get your way.

Bioware said they are listening. Their track record shows they take a great interest in what their fans think and how they feel. Give them a chance. If they don't deliver, show your frustration with your wallet. If they do deliver, apologize. Seriously, a lot of the devs took a beating from some very angry folks. Anytime that happens, everyone here on BSN is grouped together with that person. Don't give in to mob mentality. Rational thought is always the best course of action.

I understand people didn't like the ending. I didn't either. But Bioware is open to discourse, so discuss. And understand what an opportunity that is. Yes, EA/Bioware is a business that needs to make money or they go out of business. They also love what they do and they sincerely care about their fans (Bioware that is, EA has been stomping on the Madden franchise for years now...).

Give them a chance. They've earned it. They don't deliver, don't buy from them anymore. Lots of great developers out there. They do deliver, then be happy. In any event, please relax. There's been so much anger here lately...



Oh those journalists had questionable integritiy long before this.  They've proved it before with a lot of things they've done.  I mean just look at the comments on a lot of those articles (at least the ones that allow commnets), there is a lot of 'hack baiting' that goes on there.  What those journalist have done is nothing new to them.

The FTC thing?  That is probably out of hand, but one - you can't control the individual and two - it's not realistic that's going to go anywhere.  So it's not worth getting frightened over something as silly as that.

Also from my point of view most people are discussing things clearly, we shouldn't give undue attention to the infighters or people like the guy who is going to the FTC when they're clearly not representetive of the majority who are already discussing things rationaly and have doing so since the start.

#1944
Promchek

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Syrellaris wrote...

Indeed bioware has taken a lot of flag from a minority group with no respect. Acting like arrogant little brats. They didnt deserve that in anyway.


really, no one cares, move along :)

#1945
mrsuperfi

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i agree...hold the line!

#1946
TheRealMithril

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The thing is, BioWare could have easily avoided all of this by actually *listening* and responding early on. You don't need to give away an ending to do that. .. When I grew up I was continually tough that: "There is nothing wrong by making mistakes, as long as you learn from them and correct them". Edit: I removed the last statement because I think it doesn't belong here.

Modifié par TheRealMithril, 17 mars 2012 - 08:56 .


#1947
ericjdev

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Yeah, the movement is fine. The majority of the folks in it are remaining stalwart and being patient and civil while they do so. I'm proud of everybody and happy to have found such and amazing group of people. I didn't even have an account here a week ago, only got one after the ending, I couldn't frankly deal with it and I needed someone to experience my pain with me. I don't do forums and I came out here expecting to find a bunch of 15 years olds swearing at eachother. I certainly didn't expect to find such a tight knit, organized and well spoken group as I did. It's amazing and if someone blows their top or goes to far occasionally that's fine, as a group we are strong and unwavering. Proud to be here.

Hold the Line.

#1948
Syrellaris

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Promchek wrote...

Syrellaris wrote...

Indeed bioware has taken a lot of flag from a minority group with no respect. Acting like arrogant little brats. They didnt deserve that in anyway.


really, no one cares, move along :)


I do actually? What I have seen so far, from this movement, is nothing but a few arrogant brats that think they deserve everything they want. Disregarding that this is Bioware IP and they can do with it what they want.

You can clamp around a so called PR guy all you want(Opening post) but read his replies and you will find a lot of nonsense in it besides a few valid points.

Modifié par Syrellaris, 17 mars 2012 - 08:59 .


#1949
TheRealMithril

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FTC, or not... the legal arm will now be involved... that's bad news for all involved on both sides,

#1950
Reidbynature

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Syrellaris wrote...


Indeed bioware has taken a lot of flag from a minority group with no respect. Acting like arrogant little brats. They didnt deserve that in anyway.




The only arrogance I've seen lately is in posts like this which are baiting for an argument.  Don't give people like this the time of day.  I think most will agree this is not a minority group and most people have been showing that they still respect Bioware (half the reason they're still here).