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EA/Bioware in Full PR Damage Control Mode *UPDATED 3/22/12, 5:28 PM UTC/GMT -4 hours*


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#2126
The Almighty Ali

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Syrellaris wrote...

[

I knew that was somewhat aimed at me perhaps? Also the reason i Criticized your posts (not all of them, just the first) is due to the false information given.

Anyway, I find it a shame players are returning there collectors editions or copies of the standard edition or even persuade others not to buy it. Surely, even if the ending is not waht you expected, you have to acknowledge the game itself is great up to the very end before the beam.

I am aware this is your way of striking against the current system, but it is just a darn shame.





I agree in part, it is a shame but it's unfortunatly something that was going to happen when so many are let down.
Mass Effect 3 Is a superb game, without a doubt and it is a shame that the ending although a small part of the game is the reason people are dissappointed and frustrated. But nevertheless if so many feel that the ending is exceptionally worse then the rest of the game and it does remove the point of all the work you've put into not only ME3 but also the previous games then I understand why people give it a low score. 
If the end of a game ruins the entire series and leaves the player thinking " What's the point?, it'll be the same outcome regardless of what I do" then should it get a high score?

Like I said it is a shame but If we infact get a DLC that provides ending that give proper closure and desire to play through the games again then you can count of me trying to rally up people to bring the ratings up again, because then the game has been redeemed and deserves a higher score.

And if we can unity under this cause and gather so much for Child's Play, then we can bring those ratings up again. If nothing else atleast as a token of good will.

#2127
Nicodemus

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Syrellaris wrote...

Anyway, I find it a shame players are returning there collectors editions or copies of the standard edition or even persuade others not to buy it. Surely, even if the ending is not waht you expected, you have to acknowledge the game itself is great up to the very end before the beam.

I am aware this is your way of striking against the current system, but it is just a darn shame.


It's not a shame that players are returning something that they don't enjoy because they do not feel satisfied with the product. It is an indication that something has gone horribly wrong. Likewise, a lot of people use word of mouth to advertise a good game/movie/book etc. I could not in good faith say to a good friend to go and buy a copy of the game for them to come away from it depressed and upset. 

I have reccommended ME1 and 2 to friends who never played the game and they love it, some have gone out and bought ME3 without me saying anything and I dread their reactions when they get to the end. For those who have not gotten it yet, I will be reccommending that they not touch the game for at least 6 months to save them from experiencing something depressing and soul destroying, for some of them it is NOT what they need as they already have enough depressing things to deal with without adding unwanted depression from a video game.

#2128
lordmons

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Sorry for my english.

Many players dont know about EVE Online players outcry last year.

EVE is a small MMO by CCP. They have a small but loyal fanbase. The executives start to talk about selling itens that they always said will never be sold. CCP Employes became desperate - they knew their players - if they start to sell this itens the game close. Someone leak documents and the players went crazy.

They made a ingame riot, 1000 ships meet at one planet crashing the servers.

CCP went defensive at the first days.

Players cancel their accounts. After 2 weeks, CCP made the first announce that they made a mistake. 2 week later, players representatives from all over the other fly to finland to discuss with CCP the game. They made an agreement and CCP went back.

#2129
Shabuetie

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Syrellaris wrote...

atghunter wrote...

Greetings all. I see I've missed a bit. :)
 
I'm totally flattered by Forbes and the warm compliments here.  I am glad that Forbes are consistently locking in on pertinent issues. As I’ve said several times, given that my own PR experience is admittedly dated, the dynamics of what has happened in the last seven days is something relatively new and seems at times as part familiar old-school and part undiscovered country!
 
Quick aside:  I’ve had a number of folks send me e-mails asking if I’d suggest to them what to do next. First, again, I’m flattered to be asked. But, I’m just one voice and each of you has yours to do with as your conscience guides. One of the greatest strengths of this whole movement is that the outcry can be from anyone, young or old, all walks of life, and spanning the globe. Look at the diversity here, its impressive to say the least. PR guys ultimately love when diverse groups pick “leaders” since you can isolate/attack them personally, tear apart every word they say, and even try to supplant them with leaders more sympathetic to their cause. 
 
If needed, in time leaders will rise.  They always do.  Ultimately, right now Bioware/EA is less concerned with you, me, or anyone individually. Instead, they are taking note of the general hue and cry in this community and how it affects their bottom line. I don't believe personally for a moment the voices here are a minority.  But regardless, we are the only voice being heard and that alone has strength. 

Imagine you are on one side of a field and 30,000 people were all coming at you chanting the same message.  I, for one, wouldn't care who was leading them.  I'd just be looking around trying to get the heck out of their way. :) 
 
How have I personally responded? I wrote Bioware a scathing letter. Tore that one up and wrote a much more well-reasoned one and sent it. Returned my CE (I still have my Digital Deluxe), joined the Retake page, donated to Child’s Play, ceased playing the game, became more active here on the boards and find myself laughing every time I hear a Marauder Shields reference. Sometime tonight or tomorrow, I’ll post my endgame suggestions.
 
Others may wish to do more or less and social media groups can collectively agree to do things like letter writing campaigns, boycotts, etc. The thing that continues to amaze me about this thread is the civility of varied discourse. Some want a boycott, some don’t, etc. Share your thoughts, explain your position and then do as your conscience guides. 
 
Will some people opt for actions you disagree with to express their frustration? Yes. Disagree and discuss with the knowledge you often share more common ground than varried. To that end, I noted someone a few pages back started in with some fairly caustic criticisms towards the folks presently feeling disenfranchised. As the exchange continued, the poster lowered the incendiary tone, and threw in their two cents. And I applaud them, even in their criticism of my views. Like I said before, I am one voice. Do I have a perspective others may not have experienced? Yes. But one voice nonetheless.
 
Your own voices, your civil conviction to keep posting, your love of this game and disappointment at the ending have ultimately carried each of you further than the end of ME3 ever could.
 
Do I want a better ending? Dang right I do. Do I find myself honored to be standing with each of you? Beyond doubt.
 
Continue to be civil, stand up and be heard no matter what side you believe in.  I will be standing right with you!


I knew that was somewhat aimed at me perhaps? Also the reason i Criticized your posts (not all of them, just the first) is due to the false information given.

Anyway, I find it a shame players are returning there collectors editions or copies of the standard edition or even persuade others not to buy it. Surely, even if the ending is not waht you expected, you have to acknowledge the game itself is great up to the very end before the beam.

I am aware this is your way of striking against the current system, but it is just a darn shame.







I understand where you're coming from Syrellaris. While the ending of the game was horrendous, for me personally it doesn’t detract from the 40+ before that. Yes, your decisions don’t matter in the end, and yes you don’t get any type of closure, but the journey was still amazing. Some people don’t feel that way. I wouldn’t call it striking out against the system. If you purchase something and don’t like it…what do you do? You return it.

#2130
Legend78731

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atghunter wrote...

Greetings all. I see I've missed a bit. :)
 
I'm totally flattered by Forbes and the warm compliments here.  I am glad that Forbes are consistently locking in on pertinent issues. As I’ve said several times, given that my own PR experience is admittedly dated, the dynamics of what has happened in the last seven days is something relatively new and seems at times as part familiar old-school and part undiscovered country!
 
Quick aside:  I’ve had a number of folks send me e-mails asking if I’d suggest to them what to do next. First, again, I’m flattered to be asked. But, I’m just one voice and each of you has yours to do with as your conscience guides. One of the greatest strengths of this whole movement is that the outcry can be from anyone, young or old, all walks of life, and spanning the globe. Look at the diversity here, its impressive to say the least. PR guys ultimately love when diverse groups pick “leaders” since you can isolate/attack them personally, tear apart every word they say, and even try to supplant them with leaders more sympathetic to their cause. 
 
If needed, in time leaders will rise.  They always do.  Ultimately, right now Bioware/EA is less concerned with you, me, or anyone individually. Instead, they are taking note of the general hue and cry in this community and how it affects their bottom line. I don't believe personally for a moment the voices here are a minority.  But regardless, we are the only voice being heard and that alone has strength. 

Imagine you are on one side of a field and 30,000 people were all coming at you chanting the same message.  I, for one, wouldn't care who was leading them.  I'd just be looking around trying to get the heck out of their way. :) 
 
How have I personally responded? I wrote Bioware a scathing letter. Tore that one up and wrote a much more well-reasoned one and sent it. Returned my CE (I still have my Digital Deluxe), joined the Retake page, donated to Child’s Play, ceased playing the game, became more active here on the boards and find myself laughing every time I hear a Marauder Shields reference. Sometime tonight or tomorrow, I’ll post my endgame suggestions.
 
Others may wish to do more or less and social media groups can collectively agree to do things like letter writing campaigns, boycotts, etc. The thing that continues to amaze me about this thread is the civility of varied discourse. Some want a boycott, some don’t, etc. Share your thoughts, explain your position and then do as your conscience guides. 
 
Will some people opt for actions you disagree with to express their frustration? Yes. Disagree and discuss with the knowledge you often share more common ground than varried. To that end, I noted someone a few pages back started in with some fairly caustic criticisms towards the folks presently feeling disenfranchised. As the exchange continued, the poster lowered the incendiary tone, and threw in their two cents. And I applaud them, even in their criticism of my views. Like I said before, I am one voice. Do I have a perspective others may not have experienced? Yes. But one voice nonetheless.
 
Your own voices, your civil conviction to keep posting, your love of this game and disappointment at the ending have ultimately carried each of you further than the end of ME3 ever could.
 
Do I want a better ending? Dang right I do. Do I find myself honored to be standing with each of you? Beyond doubt.
 
Continue to be civil, stand up and be heard no matter what side you believe in.  I will be standing right with you!


Thanks for all your valuable thoughts and time. Having war assets like you and many others in the movement involved encourages me that we can hold the line as long as it takes. And I think it might take awhile.

#2131
Reidbynature

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EmEr77 wrote...


AdrianHD wrote...

FoxShadowblade wrote...

I feel bad for Lee and truly all at BioWare. As an amateur writer, I know firsthand how negative reaction to work you put a lot effort into and love can hurt.

If you truly are an amateur writer, I question why you're supporting this. I write as well and it's a horrible thought to know that my work isn't controlled by me, but controlled by the fanbase.





As an amateur writer, AND an English Major with an emphasis in creative writing about to receive her B.A., AND a student instructor, I'm going to give you a piece of advice that's going to carry you through those tough moments in your life when you begin to doubt yourself:

You are not a perfect writer, and you should never become so in love with a piece of writing you've created, that you cannot part from it, or be willing to accept negative criticism for it. Otherwise, you'll never improve. What is the difference between a fanbase, and having a class, or someone knowledgable workshop a piece of your writing, so that you can see where you can make changes? Nothing. There is no difference. The ending to the Mass Effect series is being workshopped right now on a gigantic scale, and the vast majority of criticism is wholly constructive. We are asking BioWare to give us the ending that we were all promised by the creative team themselves. We are asking BioWare to live up to everything that they have established for themselves over the years--and good writers, listen, and make changes when there is something seriously wrong. Now... this has nothing really to do with the creative team as much as it is now in the hands of the corporations themselves, but we'll see what happens. 



Great post, I didn't want to leave this one out.  I really think this is a great point to keep in mind.  Whether or not some people want to acknowledge it there is some form of a working relationship.  Though most people only think of it in terms of people either liking a product and buying and more like it or staying away from it when they don't, it isn't out of the question that fans can inform how things move on.  Besides Bioware has certainly nurtured the idea that the fans helped shape Mass Effect long before they started telling us 'our feeback on the endings are appreciated'.

#2132
Lena Grozi

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OneWithTheAssassins wrote...

I think we should make a pact to not play mulitiplayer, not share our data with Bioware, not even use Origin or buy any DLC until they meet our demands as consumers.
And if they meet our demands for a beter ending, we'll promote any future tilte from Bioware.

Post this everywhere and get people to join in this!


I did exactly that after I finished, and I haven't started the game since, so hell yes, let's make a pact! Since apparently it's the only way we can deliver our message to BioWare!

#2133
eoinnx03

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Nice Try Bioware. HOLDING THE LINE.

#2134
punkenjunki3

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HI guys,

Just wanted to say Ive finished the game, not impressed as a result and in support of the line i wont be playing it or the MP or sadly 1&2 or DA:O, DA2 etc.... Ive always enjoyed bioware games but this...

This is my first these forums, Im an avid gamer but i dont usually get involved in online communities apart from the inbuilt MP aspects. So i guess im in the silent majority if you will.. There will be others like me who dont post etc but will feel compelled to, and they should.

I cant play these games again without a resolute ending, im sorry Bioware i am TRUSTING you will come good and deliver, i think that is more than I should have to pay to ensure the series I enjoy....hell even love so much gets the ending it deserves.

Respect your work guys, come payday im donating.

Hold the line.

EDIT: oh yeah meant to say im sending a message to this effect to my XBL friends aswell, im not going to tell them not to play thats their choice but i will direct them here and they can make their own minds up.

Modifié par punkenjunki3, 17 mars 2012 - 11:12 .


#2135
awwnuts07

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Zounds! this isn't on the first page!

Hold the line!

#2136
c3pu2

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wow heres what they should have donne dont know who did that but it would fit perfectly :http://i.imgur.com/JhtqY.jpg

keelah se' lai

Modifié par c3pu2, 17 mars 2012 - 11:23 .


#2137
atghunter

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Syrellaris wrote...


snip




Honestly, you don’t need to detail your objections to me or anyone else. I’m doing no more than sharing my perspective just as you are sharing yours. Agree or don’t, believe me or don’t, you’re as welcome as anyone here in a civil discourse.
 
While you might find it a “shame” people are returning their games, others might find it a "shame" for you as a consumer to keep yours if you found it unsatisfactory. Again, different points of view and both perfectly valid.
 
To the extent I will continue encouraging everyone to speak out on either side and simply not to simply allow Bioware/EA to act outside of the constraints of marketplace feedback. If that qualifies as “striking against the current system”, I’ll agree. But I’ll respectfully disagree it I a “darn shame”. For you, perhaps. For me, not so much so.

#2138
LoboFH

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EvilMind wrote...

SP is literally dead and MP is limited by 20 lvl, after that its only tedious low-reward time consuming (alot of crap in them) container farming. For how long that will keep players interested? I think bioware is aware of that and do they even care if people will stop playing? Right now Bioware/EA already got our money, we cant do anything to cause any significant financial losses.

However their reputation is at stake. But if they cared so much about their fans, would they ever made such an awful ending? Just sayin'


It's just a gesture, now they don't care if we play or not the game we already payed, but this boycott will make them to wonder if we are going to buy their DLC and T-shirts.

Not all Mass Effect players are reading BSN and this forum...spread the word in your community websites, open threads, explain the boycott, be civil, let people take their own decisiones, get War Assets, lads.

Less talking, more acting.

Modifié par LoboFH, 17 mars 2012 - 11:14 .


#2139
c3pu2

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atghunter wrote...

Syrellaris wrote...


snip




Honestly, you don’t need to detail your objections to me or anyone else. I’m doing no more than sharing my perspective just as you are sharing yours. Agree or don’t, believe me or don’t, you’re as welcome as anyone here in a civil discourse.
 
While you might find it a “shame” people are returning their games, others might find it a "shame" for you as a consumer to keep yours if you found it unsatisfactory. Again, different points of view and both perfectly valid.
 
To the extent I will continue encouraging everyone to speak out on either side and simply not to simply allow Bioware/EA to act outside of the constraints of marketplace feedback. If that qualifies as “striking against the current system”, I’ll agree. But I’ll respectfully disagree it I a “darn shame”. For you, perhaps. For me, not so much so.

 thats right wen you go to the restorant and the meal you order is not to your liking you dont eat it you return it so they do it properly why cant video game be like that if you buy a tv and the image is all weard you dont keep it you return it

keelah se' lai

Modifié par c3pu2, 17 mars 2012 - 11:17 .


#2140
cyrrant

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punkenjunki3 wrote...

HI guys,

Just wanted to say Ive finished the game, not impressed as a result and in support of the line i wont be playing it or the MP or sadly 1&2 or DA:O, DA2 etc.... Ive always enjoyed bioware games but this...

This is my first these forums, Im an avid gamer but i dont usually get involved in online communities apart from the inbuilt MP aspects. So i guess im in the silent majority if you will.. There will be others like me who dont post etc but will feel compelled to, and they should.

I cant play these games again without a resolute ending, im sorry Bioware i am TRUSTING you will come good and deliver, i think that is more than I should have to pay to ensure the series I enjoy....hell even love so much gets the ending it deserves.

Respect your work guys, come payday im donating.

Hold the line.

EDIT: oh yeah meant to say im sending a message to this effect to my XBL friends aswell, im not going to tell them not to play thats their choice but i will direct them here and they can make their own minds up.


Thank you for joining us, stick around if you want, but your support is appreciated either way.

#2141
Catroi

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everyone needs to read these post they are awesome, if we follow atg/wise beard man we will win :D

#2142
Legend78731

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punkenjunki3 wrote...

HI guys,

Just wanted to say Ive finished the game, not impressed as a result and in support of the line i wont be playing it or the MP or sadly 1&2 or DA:O, DA2 etc.... Ive always enjoyed bioware games but this...

This is my first these forums, Im an avid gamer but i dont usually get involved in online communities apart from the inbuilt MP aspects. So i guess im in the silent majority if you will.. There will be others like me who dont post etc but will feel compelled to, and they should.

I cant play these games again without a resolute ending, im sorry Bioware i am TRUSTING you will come good and deliver, i think that is more than I should have to pay to ensure the series I enjoy....hell even love so much gets the ending it deserves.

Respect your work guys, come payday im donating.

Hold the line.

EDIT: oh yeah meant to say im sending a message to this effect to my XBL friends aswell, im not going to tell them not to play thats their choice but i will direct them here and they can make their own minds up.


Awesome. Welcome. 

#2143
NReed106

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Love this thread, all those who want the endings changed need to read this.

hold the line

#2144
TheRealMithril

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I won't be returning anything, or demanding money (or anything else for that matter) back. That (to me) is pointless and dumb. I love the game, I think it is one of the best games I have ever played. Why should I do something like that? There is nothing I can get out of it personally.

No, what I want BioWare to do is fulfill their promise. A satisfying ending for everyone. I am not satisfied by the lack of an ending (because I don't consider the ramblings of a dying mind to be one) so I want at least that, a real ending. Not just.. blast... hallucinations.. game over... now buy DLC. That is so wrong on so many levels.

No amount of gifts etc.. from EA or BioWare will change this.. It is really simple... I purchased a commodity, a game. A game that was claimed to have 16 fulfilling endings. I purchased the commodity on the premise that I would be satisfied with the endings of this absolutely fantastic journey. But what do I have now? I got a game with one (1) ending. Shepard gets hit, dreamstate, game over. that's it. Variations doesn't figure into this as Shepard dies. That is the real ending, he dies. That is one (1) occasion of an ending, not 16.

I am (honestly) not that picky about the numbers, I was being deliberately picky to make a point.
Because I feel that most players play games because they want to immerse themselves. Indulge themselves by some form of escapism. And to be in the end fulfilled, happy in the sense of accomplishment. And here is the core of it, very few feel rewarded (or fulfilled) by being railroaded by an ending they don't even control. Few people feel pleased by a slap in the collective face.

This is why I am supporting the movement. BioWare messed up on both their promises, and the commodity called Mass Effect 3. Therefor I want BioWare to make good on their promises, plain and simple.

#2145
Almostfaceman

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punkenjunki3 wrote...

HI guys,

Just wanted to say Ive finished the game, not impressed as a result and in support of the line i wont be playing it or the MP or sadly 1&2 or DA:O, DA2 etc.... Ive always enjoyed bioware games but this...

This is my first these forums, Im an avid gamer but i dont usually get involved in online communities apart from the inbuilt MP aspects. So i guess im in the silent majority if you will.. There will be others like me who dont post etc but will feel compelled to, and they should.

I cant play these games again without a resolute ending, im sorry Bioware i am TRUSTING you will come good and deliver, i think that is more than I should have to pay to ensure the series I enjoy....hell even love so much gets the ending it deserves.

Respect your work guys, come payday im donating.

Hold the line.

EDIT: oh yeah meant to say im sending a message to this effect to my XBL friends aswell, im not going to tell them not to play thats their choice but i will direct them here and they can make their own minds up.


Welcome to the Fleet! Donuts are in the break room and the restooms are at the end of the hall to the right.

http://www.facebook....ngToMassEffect3

Send a brief, polite (polite!), typed or legible letter toMailing Address:
BioWare Edmonton
200-4445 Calgary Trail NW
Edmonton AB Canada T6H 5R7

Hold. The. Line.

Modifié par Almostfaceman, 17 mars 2012 - 11:20 .


#2146
Carnage752

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Guys, if you really want to make our movement succeed, join the group here. We can start organizing our movements.

http://social.bioware.com/group/7071/

#2147
joopark

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Hold the line.

#2148
Syrellaris

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[quote]Shabuetie wrote...

[quote]Syrellaris wrote...

[quote]atghunter wrote...

snip



[/quote]


I understand where you're coming from Syrellaris. While the ending of the game was horrendous, for me personally it doesn’t detract from the 40+ before that. Yes, your decisions don’t matter in the end, and yes you don’t get any type of closure, but the journey was still amazing. Some people don’t feel that way. I wouldn’t call it striking out against the system. If you purchase something and don’t like it…what do you do? You return it.

[/quote]

True ofcourse, but if you enjoyed the game and everything else it had to offer )in this case multiplayer, up to the ending, which you then did not enjoy. Returning it with the mind set of `I did not like the game` seems off to me.

One of my friends for example, has the tendency to purchase a game, to find out he doesnt like it in the first 15 minutes. He then proceeds to play the game anyway to gain achievements. then 2/3 days later he returns it with that same exact line `i do not like the game` and demands a full refund. Personally I find this dispicable.

Finishing Mass Effect and then coming to the ending and decide you don´t like it and to return it to the store is just the same thing to me.  If you truly did not like it, you would not have played it to the end before returning it.

or perhaps I am mistaking in it

Modifié par Syrellaris, 17 mars 2012 - 11:21 .


#2149
Zulmoka531

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c3pu2 wrote...

wow heres what they should have donne dont know who did that but it would fit perfectly :http://i.imgur.com/JhtqY.jpg


Hey look, branching choices and consequences. Sort of like the suicide mission.
Perhaps it needs to be written down on a napkin with "speculations" across the bottom!

Allright sarcasm aside (as that's not what we want to be seen as). This is what, or rather a good example of how the ending could have been handled.

#2150
solvill

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c3pu2 wrote...

wow heres what they should have donne dont know who did that but it would fit perfectly :http://i.imgur.com/JhtqY.jpg


so true

HOLD THE LINE