Aller au contenu

Photo

Amazon giving refunds.


  • Veuillez vous connecter pour répondre
393 réponses à ce sujet

#76
Lyria

Lyria
  • Members
  • 738 messages
I'm glad you got your money back, OP.
As someone who's worked as a member of the playtest team for a collectible card game and working as a researcher for a museum, I understand NDAs.
When a company man looks at you and says, if you violate your NDA we will sue, you don't break your NDA. :)

#77
Konfined

Konfined
  • Members
  • 444 messages

HenchxNarf wrote...

Konfined wrote...

HenchxNarf wrote...

Zanallen wrote...

So, you completely beat the game, didn't like the ending and are now getting a refund? Sounds cheap to me.


Glad someone else said it first. You played the game, you got your money's worth, asking for a refund is just...dumb. And its a bad move on Amazon's part.

Who the hell are you to determine whether another individual got what they wanted out of a product?  Serious question.


Because, as someone else said, its like going to a restaurant and ordering a meal. Eating it and then complaining about it and not paying for it.

You opened it, you played it, therefore you got your money's worth. Whether you like it or not, you don't deserve a refund if you finished the game. If you, say, played a few minutes and hated it, yeah maybe. But not if you played the entirety of the game and then decided it. That's cheap.

Failed analogy because for one, this isn't food; this is a game.  You don't buy a game, spend 15 minutes eating it and that's that.  This is the end of a series; three parts to a whole which has unfolded over the better part of five years.   You have obviously failed to grasp the situation because you actually enjoyed the ending; that's fine.  Those  who hate the ending feel denied a huge piece to a proverbial puzzle; something crucial is missing from this 60-80 dollar puzzle that has been purchased, and by being denied that piece, didn't get their money's worth.

Modifié par Konfined, 17 mars 2012 - 12:17 .


#78
AkiKishi

AkiKishi
  • Members
  • 10 898 messages

HenchxNarf wrote...

A respectable company would not offer a refund on a completely used product, end of story. It's like trying to return a pair of jeans you wore, washed, and shrunk, because they didn't fit anymore. Just doesn't happen.


Sure they will, they only gain by doing so. Lets see what Amazon gained here.

A ton of free publicity
Customer loyalty
Being the "good guys"

Any cost will either be passed up the chain, or the game will be sold as used.

This is because Amazon wants you to come back and recognise that they gain a lot more in the long term. Gamestop refuse to refund , well why shop there Amazon beckons Image IPB

#79
LegendaryBlade

LegendaryBlade
  • Members
  • 1 482 messages
Good on you

#80
AkiKishi

AkiKishi
  • Members
  • 10 898 messages

xxskyshadowxx wrote...

I love Amazon (and bought my copy from them as well), which is why I am not going to return it and punish them for Bioware's failing to deliver on their boasts about the ending and their failure to adhere to their own established continuity. I'll be expressing my discontent by not purchasing anything else from Bioware or EA new.

I have very little faith that the endings will be altered in any manner, based on what little has been said, and their facebook/twitter comments only solidify that opinion for me. They will be "Discussing the ending," when enough people have played it. That tells me that they don't want to throw out too many spoilers yet because the game is still so new and lots of folks haven't gotten to the ending yet. Once they are comfy with spoilers, I suspect that they are going to give us the big reveal as to the thought behind what they did and why it should be accepted. I hope that I am wrong. I expect that I am not.


As long as you spend your refund on Amazon you don't punish them at all. It just gets passed up the chain of refunds.Anything I'm not sure about I buy from a supermarket, they are easy to get refunds from because they know that consumer protection trumps store policy. I always make it a point to spend that money at the same place of course.

#81
Lycius

Lycius
  • Members
  • 164 messages

BobSmith101 wrote...

xxskyshadowxx wrote...

I love Amazon (and bought my copy from them as well), which is why I am not going to return it and punish them for Bioware's failing to deliver on their boasts about the ending and their failure to adhere to their own established continuity. I'll be expressing my discontent by not purchasing anything else from Bioware or EA new.

I have very little faith that the endings will be altered in any manner, based on what little has been said, and their facebook/twitter comments only solidify that opinion for me. They will be "Discussing the ending," when enough people have played it. That tells me that they don't want to throw out too many spoilers yet because the game is still so new and lots of folks haven't gotten to the ending yet. Once they are comfy with spoilers, I suspect that they are going to give us the big reveal as to the thought behind what they did and why it should be accepted. I hope that I am wrong. I expect that I am not.


As long as you spend your refund on Amazon you don't punish them at all. It just gets passed up the chain of refunds.Anything I'm not sure about I buy from a supermarket, they are easy to get refunds from because they know that consumer protection trumps store policy. I always make it a point to spend that money at the same place of course.


100% agree

#82
gearseffect

gearseffect
  • Members
  • 1 592 messages

Headrusher wrote...

Hm..good thing I got my CE on Amazon. I'll definitely return it next week if Bioware/EA keeps on keeping silent about this ending fiasco.


I'm gonna likely do the same thing! BW had best stop side stepping the issues while telling more lies to the fans. It's just gonna dig 'em a deaper hole.

They've been doing this act since the leaks came out and at times before. They had best start showing they are doing more than just talking out their @ss, because at this point I feel it's safer to go off their recent record and let the actions speak. As it stands they've lied and side stepped, dogged, and lied, and reinforced that the game would have a wide rangs of endings, and fans would be able to have the ending they want most. There will be nothing left unresolved, and all sub plots will be taken care of.

Yet did they deliver on this? Was the Shepard/Samara romance sub plot taken care of? Was Jacob T. running off and getting some chick pergnat what fans wanted? Was Thane dying with no finale closure and no deap conversastions with him what fans wanted?
Was Seeing Liara's face if your LI was Garrus, Thane, Miranda, Jacob T., Tali, Jack, Kelly, Samara, and not sure about Cortez and that Samantha, was that something fans wanted to see?

Was the lame ending that made no sense and only varried litte and that was in color the wide range of endings fans wanted and gave fans the chance to get the ending they had been going for for 3 games?

Was the leaked scripts just early? If so than they sure cut a sh!t ton out of it,
Gabby and Kens dialogue and back and fourth humor was MIA,
Kasumi helping Shepard and Co retake Thessia and stop it from falling in the game?

Was meating Zaeed and helping him kill Vido in the game? Was Zaeed's coment about the new blue sons leader being a "ballless twit" in the game? How about Zaeed's comment about "The Goddamn Reapers couldn't at least wait til I was dead to destroy the galaxy? Guess I may get a chance to be a bigger goddman Hero than I am, stopping the goddamn Reapers that sound great" DId ya get a chance to help Zaeed fix up Jesse so he could have some more battles with that "Sh!tty old Rilfe" In the game?

How about Omega and fight Cerberus there did that make it in the finale game? What about Ilium, Palaven, and revisting Virmire did they make it in the game?

All that Sh!t I listed was in the leaked scripts, so let me ask you did BW make this game all it could be? Did they hold true to their promiss about the leaked scripts being early and that they had changed things in them to be better and make players more happy? Or did BW just cut more of the good stuff  in the leaked scripts and keep the stuff that had fans p!ssed ?

So yeah I think fans should be getting their money back and yeah I am glad Amazon is willing to do this, and I damn sure think that BW lied to the fans and false advertised the game at every point. SO unless I see some good hard proof in the next goddamn week, I will likely contact Amazaon.

BW had best own up and come clean with us and show us some good proof that they are fixing things and they'd best do it soon, otherwise there will be lots of copies going back to Amazon due to the ending

#83
_symphony

_symphony
  • Members
  • 613 messages

HenchxNarf wrote...

Lycius wrote...

HenchxNarf wrote...

Zanallen wrote...

So, you completely beat the game, didn't like the ending and are now getting a refund? Sounds cheap to me.


Glad someone else said it first. You played the game, you got your money's worth, asking for a refund is just...dumb. And its a bad move on Amazon's part.


Got my money's worth is a matter of opinion. Based on the amount of lies and bait and switch crap in this game, I simply disagree.


You played the whole game. Regardless if you liked it or not, you played it. Thus got your money's worth out of it.

because the game didn't deliver what BioWare said it would? really, if you buy something due to deceptive advertising you would want your money back.

#84
Artemis_Entrari

Artemis_Entrari
  • Members
  • 551 messages

SimonM72 wrote...

Thats nice of them, but don't you think you perhaps should wait until the official Bioware response on the matter?.  Just saying.

*shrugs*


Do you HONESTLY think they'll do something about the ending?  Every single interview I've seen from those involved in the development process insist the ending is exactly what they wanted, and are perfectly happy with it.  So why would they change the ending (or add a new ending via DLC) if they (BioWare) are content with what they came up with?

#85
Lycius

Lycius
  • Members
  • 164 messages

gearseffect wrote...

Headrusher wrote...

Hm..good thing I got my CE on Amazon. I'll definitely return it next week if Bioware/EA keeps on keeping silent about this ending fiasco.


I wrote a post full of spoilers


No spoilers forum! Edit your post.

#86
kbct

kbct
  • Members
  • 2 654 messages

Artemis_Entrari wrote...

SimonM72 wrote...

Thats nice of them, but don't you think you perhaps should wait until the official Bioware response on the matter?.  Just saying.

*shrugs*


Do you HONESTLY think they'll do something about the ending?  Every single interview I've seen from those involved in the development process insist the ending is exactly what they wanted, and are perfectly happy with it.  So why would they change the ending (or add a new ending via DLC) if they (BioWare) are content with what they came up with?


Because it might make financial sense to do so.

#87
meisjoe

meisjoe
  • Members
  • 144 messages
WAT! I sold my CE copy back to Amazon for a $50 loss! That bites big butt!

#88
NinjaRogue

NinjaRogue
  • Members
  • 390 messages
I believe there is more to the story. I think they lied when theyvsaid Mass Effect 3and was the ens of Shepard's journey.

#89
Bawseee

Bawseee
  • Members
  • 228 messages
Image IPB

#90
The Spamming Troll

The Spamming Troll
  • Members
  • 6 252 messages

_symphony wrote...

HenchxNarf wrote...

Lycius wrote...

HenchxNarf wrote...

Zanallen wrote...

So, you completely beat the game, didn't like the ending and are now getting a refund? Sounds cheap to me.


Glad someone else said it first. You played the game, you got your money's worth, asking for a refund is just...dumb. And its a bad move on Amazon's part.


Got my money's worth is a matter of opinion. Based on the amount of lies and bait and switch crap in this game, I simply disagree.


You played the whole game. Regardless if you liked it or not, you played it. Thus got your money's worth out of it.

because the game didn't deliver what BioWare said it would? really, if you buy something due to deceptive advertising you would want your money back.



yeah i dont remember going to gamestop and asking to preorder the game that punches me in the balls.

i mean if bioware advertised ME3 as "prepare for a game so different then any other, the end will make you feel like you just got your dick punched!!" i prolly woulda just rented it.

i mean ME2 as actually advertised as an RPG, and to me, thats a joke.

#91
eternalnightmare13

eternalnightmare13
  • Members
  • 2 781 messages

Zanallen wrote...

Farbautisonn wrote...

-Why are you people so eager to prevent people to get refunds ?


No one is eager to prevent others from getting their refunds. It just seems cheap. Like eating the entire dinner and then telling your waitress it sucked and refusing to pay for it. Or going to watch a movie, sitting through the entire thing and then complaining about the ending and demanding your money back.


No, it's more like going to a resturant and eatting a four course meal, but telling the waiter the last couple bites tasted a little off and wanting the meal for free.

#92
GrandTurian

GrandTurian
  • Members
  • 78 messages
I'm glad you got your money back OP and I think its great that Amazon is taking care of their customers like that.

Personally I'm not returning my CE because 1) I bought from Gamestop and dont think I have a shoty and 2) I still enjoyed the product overall so I'm okay with the money I spent. Additionally, I paid $20 for ME1 and got ME2 for free so I can live with a little higher investment for ME3.

#93
Artemis_Entrari

Artemis_Entrari
  • Members
  • 551 messages

kbct wrote...

Artemis_Entrari wrote...

Do you HONESTLY think they'll do something about the ending?  Every single interview I've seen from those involved in the development process insist the ending is exactly what they wanted, and are perfectly happy with it.  So why would they change the ending (or add a new ending via DLC) if they (BioWare) are content with what they came up with?


Because it might make financial sense to do so.


How so?  Mass Effect 3 has already sold really well (judging by the numbers someone posted in another thread).

Not to mention "ill will" with fans doesn't seem to last long.  How many people were upset by the direction of Dragon Age 2, to the point of saying they'd boycott future BioWare games?  How'd that play out?  I'd bet 90% of those fans bought ME3.

BioWare seems to be proud and content with the ending(s) they came up with.  The only way they'd change that stance is if literally 90% of the fanbase never bought another BioWare product again.  And I simply don't see that happening, even after this fiasco.

#94
Lycius

Lycius
  • Members
  • 164 messages

eternalnightmare13 wrote...

Zanallen wrote...

Farbautisonn wrote...

-Why are you people so eager to prevent people to get refunds ?


No one is eager to prevent others from getting their refunds. It just seems cheap. Like eating the entire dinner and then telling your waitress it sucked and refusing to pay for it. Or going to watch a movie, sitting through the entire thing and then complaining about the ending and demanding your money back.


No, it's more like going to a resturant and eatting a four course meal, but telling the waiter the last couple bites tasted a little off and wanting the meal for free.


That idiotic analogy has already been destroyed several times in this thread. Please finish reading before posting.

#95
HenchxNarf

HenchxNarf
  • Members
  • 2 029 messages

Artemis_Entrari wrote...

kbct wrote...

Artemis_Entrari wrote...

Do you HONESTLY think they'll do something about the ending?  Every single interview I've seen from those involved in the development process insist the ending is exactly what they wanted, and are perfectly happy with it.  So why would they change the ending (or add a new ending via DLC) if they (BioWare) are content with what they came up with?


Because it might make financial sense to do so.


How so?  Mass Effect 3 has already sold really well (judging by the numbers someone posted in another thread).

Not to mention "ill will" with fans doesn't seem to last long.  How many people were upset by the direction of Dragon Age 2, to the point of saying they'd boycott future BioWare games?  How'd that play out?  I'd bet 90% of those fans bought ME3.

BioWare seems to be proud and content with the ending(s) they came up with.  The only way they'd change that stance is if literally 90% of the fanbase never bought another BioWare product again.  And I simply don't see that happening, even after this fiasco.


Don't bother trying to argue logic with them.

#96
AkiKishi

AkiKishi
  • Members
  • 10 898 messages

eternalnightmare13 wrote...

Zanallen wrote...

Farbautisonn wrote...

-Why are you people so eager to prevent people to get refunds ?


No one is eager to prevent others from getting their refunds. It just seems cheap. Like eating the entire dinner and then telling your waitress it sucked and refusing to pay for it. Or going to watch a movie, sitting through the entire thing and then complaining about the ending and demanding your money back.


No, it's more like going to a resturant and eatting a four course meal, but telling the waiter the last couple bites tasted a little off and wanting the meal for free.


As someone put it before "like eating a meal and finding a turd at the bottom of your bowl".

You may have already eaten the meal but you don't care because you just found freakin turd in your bowl.

#97
XRelakX

XRelakX
  • Members
  • 529 messages

Mr. Gogeta34 wrote...

Impressive


Impressive indeed.

#98
Lycius

Lycius
  • Members
  • 164 messages

HenchxNarf wrote...

Artemis_Entrari wrote...

kbct wrote...

Artemis_Entrari wrote...

Do you HONESTLY think they'll do something about the ending?  Every single interview I've seen from those involved in the development process insist the ending is exactly what they wanted, and are perfectly happy with it.  So why would they change the ending (or add a new ending via DLC) if they (BioWare) are content with what they came up with?


Because it might make financial sense to do so.


How so?  Mass Effect 3 has already sold really well (judging by the numbers someone posted in another thread).

Not to mention "ill will" with fans doesn't seem to last long.  How many people were upset by the direction of Dragon Age 2, to the point of saying they'd boycott future BioWare games?  How'd that play out?  I'd bet 90% of those fans bought ME3.

BioWare seems to be proud and content with the ending(s) they came up with.  The only way they'd change that stance is if literally 90% of the fanbase never bought another BioWare product again.  And I simply don't see that happening, even after this fiasco.


Don't bother trying to argue logic with them.


ROFL.

Logic, you say. I can't believe you are still trying to troll this thread when you've been called out already.

#99
Farbautisonn

Farbautisonn
  • Members
  • 3 083 messages

Lycius wrote...
That idiotic analogy has already been destroyed several times in this thread. Please finish reading before posting.


-but... but.. .youre taking mony from our favoritest compani in the whole wurld just cuz yu dont like it? Wat about us? 

(Strange that the same people who babbled about childish entitlement seem so eager to defend just that now).

#100
Lycius

Lycius
  • Members
  • 164 messages

The Spamming Troll wrote...


yeah i dont remember going to gamestop and asking to preorder the game that punches me in the balls.



This might be the best thing I've read all day.