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Casey Hudson discusses the conclusion of Mass Effect 3


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#151
Balitant

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franka_h wrote...

I really appreciate Casey Hudson for posting this at all. Most of you sit on here and complain and when Bioware finally acknowledges the fans complaints he is attacked with statements like "this is a non-answer". No, it absolutely is an answer if you even bothered to read all of the article. You can take the statement about continuing Shepard's story in two ways: A) they may release DLC to fix the ending or B) it'll be in game content. I'd personally like to remain hopeful.

And before anybody bothers to call me a ****, I did not like the ending either. I thought that it was rushed and all your decisions led to were different colors. But do not complain when somebody who does not owe you an answer at all tries to quell your fears.




When people read a response they will likely fill in the inflection of a persons voice. If they are happy they might imagine a caring tone;  if annoyed they might believe the person with a British or French accent whimsically giving an answer that cannot truly be bothered to take his attention away from his fancy drink with one of those umbrella decorations in it. I'm not saying that this is what Hudson sounds like to me, but I have wanted to use that analogy for a while now.


The point is that while him responding can be appreciated , it sounds like he is trying to hold a lot of ground here. I don't believe his job is threatened, but his credibility most certainly is.

Modifié par Balitant, 17 mars 2012 - 02:31 .


#152
Kastien

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This is not a response. There is not substantive information in this response whatsoever.

In summary: "Hi, making this game was fun, some people like how we ended it. Some people don't. More DLC coming. Keep you wallets open!"

How about some kind of response to our actual concerns? Merely acknowledging that we HAVE concerns is not the same as answering them. You already told use you were listening and you weren't ready to respond yet. If this is your response, I think I can handle waiting a little longer for you to put something together.

#153
loungeshep

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NovinhaShepard wrote...

 Oh yes, let's start disrespecting Bioware and each other now! :wizard:
Sometimes the slice of humanity on these forums makes me weep.


That's pretty much how I feel about humanity all the time.

#154
Dolphin FFetus

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You guys (and girls) are giving him way too much credit, I'd hardly call that an answer. That's one of the most verbose non-answers I've seen.

#155
hubbardray

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Wow, thanks for that Casey. I love reading all that, when it can literally be summed up as "I'm not going to say anything, the reviewers who are known to get payed off say they liked it, and we're going to let you throw money at us for the next year."

I'm not sure who is worse now, Casey or Peter Molyneux(aka guy who over-hypes everything and killed Fable).

#156
catelee2u

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Thanks for responding. I'm one of the few who appreciated the end although it did leave me with some questions and I did see a couple of things I thought could possibly be inconsistent but my imagination has filled in the explanation for those minor things so there could have been an unstated reason. Though I still have been tearful and emotionally fraught since finishing but in a good way.
I am glad it's clear Shepard will be back...made my day. I hope that means as playable rather cutscenes but I'm still open to anything as long as it's done with as much love as ME trilogy has been. Like anything change takes adjustment though for most people.
In some ways the uproar about the ending proves how much love people have for the game and how much emotional attachment there is to the game, universe and Shepard in particular. Buddhist philosophy explains this beautifully.
I'd like a few more Hanar if possible and comedy like the Blasto movie parody. I do like some mystery to be kept but I do wonder about the keepers and would like to know more but also wouldn't at the same time because it's nice to have a little mystery too.

#157
VelvetStraitjacket

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Ok, if they are going to make content based on our feedback, that better mean that we will get better endings as DLC because 95% of the feedback is about how terrible the endings are :)

#158
Udindoctrinated

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Why do you complain right now?
At least he said something ... still better than nothing

#159
Darji

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hubbardray wrote...

Wow, thanks for that Casey. I love reading all that, when it can literally be summed up as "I'm not going to say anything, the reviewers who are known to get payed off say they liked it, and we're going to let you throw money at us for the next year."

I'm not sure who is worse now, Casey or Peter Molyneux(aka guy who over-hypes everything and killed Fable).


Hudson because he still has a job here. Molyneux is done and is making Iphone games for the time beeing. 

#160
Craigonator

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Agreed it is easier to rant. However I feel that there is more than enough information on the forums for him to sift through. I already posted my grievances and so has several thousand others. I just want to point out the Obvious Damage Control attempt (His statement) to disarm the Retake Mass Effect Movement.

#161
bwFex

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Casey wrote... 

There’s been a lot of discussion and debate about the conclusion of Mass Effect 3, so I thought I’d share my  perspective with you here. I’ll avoid outright spoilers, but I’d still recommend finishing the game and experiencing it for yourself before reading this.


Casey, good. I'm glad you could finally join us.


Casey wrote...  


For the last eight years, Mass Effect  has been a labor of love for our team; love for the characters we’ve created, for the medium of video games, and for the fans that have supported us.  For us and for you, Mass Effect 3 had to live up to a lot of expectations, not only for a great gaming experience, but for a resolution to the countless storylines and decisions you’ve made as a player since the journey began in 2007. So we designed Mass Effect 3 to be a series of endings to key plots and storylines, each culminating in scenes that show you the consequences of your actions.  You then carry the knowledge of these consequences with you as you complete the final moments of your journey.


And to an extent, I would say that this plan was successful. The vast majority of the overarching storylines (the genophage, the migrant fleet, etc.) were dealt with over the course of Mass Effect 3 in a way that was beautiful and satisfying. If the ending had been better, and had offered just a little bit of extra closure (in the form of a DA:O epilogue slideshow), your plan may have worked without a hitch.


Casey wrote...  

We always intended that the scale of the conflict and the underlying theme of sacrifice would lead to a bittersweet ending—to do otherwise would betray the agonizing decisions Shepard had to make along the way.


As many of your fans have stated, we agree with this goal. Sacrifice has been a huge element of the Mass Effect franchise, and none of us wanted a perfect ending with rainbows and butterflies. Almost everyone walked into that final mission expecting sacrifice. Most of us didn't expect Shepard's survival to be an option at all. 

In fact, as many of your fans have made perfectly clear in the feedback thread you started (you have been reading that, right?), most of our favorite moments are instances of meaningful, satisfying sacrifice. Mordin. Thane. Legion.

Casey wrote...  

Still, we wanted to give players the chance to experience an inspiring and uplifting ending; in a story where you face a hopeless struggle for basic survival, we see the final moments and imagery as offering victory and hope in the context of sacrifice and reflection.


Unfortunately, this is where you and your team began to fail.

What you have mistaken for poignance and heroic sacrifice comes across as trite, cliche, amateur writing, disconnected from the entire franchise in theme, scope, and credibility. I am not a writer, an artist, or some brilliant 
connoisseur of literature - I am only a humble paying customer. But what I saw in the final five minutes of this 5-year-long experience has essentially convinced me that the galaxy I thought I loved so much never existed at all. That it was all a cruel joke, a lesson in nihilism and meaninglessness: an excuse for some writer to make some deep, philosophical statement at the expense of alienating and disappointing the millions who supported him and the world we thought he created.

There is no sense of victory here. There is no sense of hope. The only positive feeling I walked away from this ending with was "at least the next cycle of evolution isn't as screwed as we are." Meanwhile, the squadmates I had grown to love are either dead or on the path to extinction. The galactic civilization I had grown to love is in a technological apocalypse not likely to be broken any time in the foreseeable future. The victories I earned over the course of the game - curing the genophage, uniting the quarians and geth, teaching a Prothean the power of a unified alliance - are all invalidated by either extinction or synthesis.

There is no hope here, and we were given no platform for reflection. Instead, we got a hue-shifted cinematic and a 30-second recital from Buzz. (I'm sure that must look awesome on your resume, by the way.) Now, we're left to imagine for ourselves all of the reasons our galaxy is screwed.


Casey wrote...  

We've had some incredibly positive reactions to Mass Effect 3, from the New York Times declaring it “a gripping, coherent triumph”, to Penny Arcade calling it “an amazing accomplishment”, to emails and tweets from players who have given us the most profound words of appreciation we've ever received.


I'm sure you're very proud.

Casey wrote...  

But we also recognize that some of our most passionate fans needed more closure, more answers, and more time to say goodbye to their stories—and these comments are equally valid. Player feedback such as this has always been an essential ingredient in the development of the series.


First of all, thanks for corralling us into a minority. That's always appreciated.

Closure is the smaller issue at hand, here. Please don't misinterpret that as "it's a small issue," because that's patently false.

I literally cannot even tell you which of my squadmates are dead and alive. I'm not even sure if Shepard is dead or alive. To the best of my knowledge, the destruction of the relays caused a supernova-scaled extinction event in every known star system in the galaxy. And if this isn't true, half of the galactic races will go extinct because there is no support for dextro life in the Sol system, and the other half will be eaten by the krogans as earth's post-apocalyptic resources dwindle, then they'll go extinct because all of their women are back on Tuchanka.

Or maybe my favorite color is green, and the entire galaxy was magically transformed into husks. Because clearly, the best way to avoid being turned into a husk by the Reapers is to willfully be turned into a husk by the Reapers. And don't get me started on how this completely invalidates the entire genophage problem. 

So yes. You could say closure is an issue. But I digress.

This... star child. If he was not an attempt by Harbinger to indoctrinate Shepard, then I genuinely want to know where I can buy whatever your writers were smoking. Thanks to the Final Hours app, we know indoctrination was originally part of the plan. What happened? Why can't you just come out and tell us that you ran out of time, that you need a few more months to make things right?

I just. I'm disappointed, and thanks to the rest of this amazing community, you've seen the exact reasons I'm disappointed a couple hundred times in the past twenty four hours. (Which, looking back, is about the only positive experience I've had with Mass Effect since the ending.)

The point I'm trying to make is that "some of your most passionate fans" aren't just looking for catharsis. We're looking for the real story. How was this really supposed to end? We paid for the story we were promised: one that would leave us satisfied, with all of our questions answered, where we weren't simply picking A, B, or C. You promised that, mere weeks ago. You do remember that, right?

I've been let down before, but never betrayed like this. I hope you're ashamed.

Casey wrote...  

I am extremely proud of what this team has accomplished, from the first art concepts for the Mass Effect universe to the final moments of Mass Effect 3.  But we didn't do it on our own.  Over the course of the series, Mass Effect has been a shared experience between the development team and our fans—not just a shared experience in playing the games, but in designing and developing them.  An outpouring of love for Garrus and Tali led to their inclusion as love interests in Mass Effect 2.  A request for deeper RPG systems led to key design changes in Mass Effect 3.  Your feedback has always mattered.  Mass Effect is a collaboration between developers and players, and we continue to listen.


Apparently, you should have consulted with us a little earlier on this ending.

I am proud of what your team did in ME1, ME2, and the first 99% of ME3. Playing those games was some of the most fun I've ever had in my entire life. All it took was one giant mistake to not only leave a sour taste in my mouth, but to actually ripple back in time and invalidate all of the wonderful things I enjoyed about ME1 and ME2.

You were so close. This was supposed to be the big one. Where did it go wrong?

Casey wrote...  

So where do we go from here? Throughout the next year, we will support Mass Effect 3 by working on new  content.  And we’ll keep listening, because your insights and constructive feedback will help determine what that content should be. This is not the last you’ll hear of Commander Shepard.  


Your words are hollow and meaningless until they are backed by actions. You've already broken promises, and you have lost my trust, my business, and my recommendation to friends and coworkers. I'm as sorry as you are. I can only hope this isn't doublespeak for a meaningless content pack where we can exercise even more futility in the face of a hopeless galaxy. If the ending isn't fixed, there is absolutely no motivation to participate in this universe any more.

Casey wrote...  

We look forward to your continued support and involvement as we work together to shape the remaining experiences in the story of the Mass Effect trilogy.

Thanks for taking this journey with us.
 
Casey Hudson


I look forward to seeing your solutions, instead of your damage control.

Modifié par bwFex, 17 mars 2012 - 02:42 .


#162
Ticondurus

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They know about the situation. I wish he would have addressed the endings issue, specifically. Glad to hear we can expect more from Commander Shephard. Not sure how though... Time portal?

#163
Stalker700

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You know what, this is just bull. Stop pretending to say we take the fans into account when all you do is deflect and point at positive reviews. All you are doing is further alienating the fans by doing the standard damage control, admit no mistakes routine. Be honest for once and set an example with other companies, either tell us if you are going to change the endings or not so that we can decide on if we stay or leave you.

#164
duckley

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I don't know what to say - it seems like no matter what Bioware says and does -  someone is unhappy.

Bioware has created games like no other - games in which we feel like we know the characters personally, games that we personalizeand become immersed in, games that have soul.  We are not just  mindless bystanders pressing our keyboards or controllers, like in most games.

Bioware puts heart and soul into creating these games, these worlds, and while there is nothing wrong with asking for something different, the level of negatively and sometimes the nastiness - not neccesarily on this board - is very sad to me.

Personally. I  give Bioware a standing ovation for what they have done in the gaming world. Phenomenal.
I give them huge marks  for  even responding!. Bethesda put out a game that is unplayable for many of those with a PS3 - and barely even acknowledged there was a problem  - after three months and   four patches later some still can't play it! Fans of that company stand by them nonetheless.  

 So for those who are unhappy  more power to you  in your quest to have  a DLC  that provides an alternative ending,
For me,  I just hope enough fans can show a little  Image IPB and respect  to the company so that they continue to produce their unique brands of games...

#165
adriano_c

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Talk about a message devoid of any real substance (as per the massive number of complaints).

#166
TK514

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It's a start.

It's a terrible start, showing that they are either ignorant of or are intentionally ignoring the issues we have, but it is a start. I won't go so far as to suggest that they don't even know how the game they created ended, but I can certainly see how someone could come to that conclusion based on this statement.

I also find it distastefully and transparently deceptive to only link to positive reviews when trying to make the reader believe that they are being objective and understanding. We are already aware of the positive reviews, and have dismissed many of them in whole or in part as completely missing the point, if not outright unreliable due to conflict of interest or deadline pressure forcing the review of an incomplete play through.

So, while I applaud the attempt to open dialog, I'm afraid it will take a considerably more earnest response, focused on demonstrating an understanding of and then addressing the issues we have with the product they failed to deliver before I am prepared to believe that they are attempting to dialog with us in good faith. I would suggest they still have a long way to go to regain the good will this consumer once had for their brand.

Until then, holding the line.

#167
sjay449

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Well they are listening, I do not want them to change the ending like most, but expand on it.

I want closure with this group of characters I loved.

I want to feel like the final choice I made mattered, rather than people joking about the explosion color.

Thats how I want them to improve, I love ME and I will continue to support this series and this team, with whatever projects they conceive.

#168
Altered Idol

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So my hopes for some kind of happy ending where Shep lives and settles down with LI was never an option? Thanks for clearing that up. What's the point of an RPG when the ending is pre-determined?

#169
Dolphin FFetus

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bwFex wrote...


Amen brother, worded so well and true.

Modifié par Dolphin FFetus, 17 mars 2012 - 02:39 .


#170
HermanGunther

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(sigh) Why is it so freaking hard to get a yes or no answer out of this guy. Its simple. Just say... "We heard from the fans and yes we have something in the works that will address the endings, but because we want it to be a surprise we can't tell you what it is. Just be aware, you will be satisfied in the end." Thats it, thats all he needs to say. Then we can all move on and quit activly sabotashing his efforts at every turn.:crying:

#171
Cat Lionheart

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My response is this.
All very well and good ‘artistic vision’ and everything, but care to EXPLAIN it to the me?
Seriously it doesn’t make sense to me, and because of that I do not like it

#172
Chuloos

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So.. the New York Times is now the definitive authority on ME3.... blah!!!

I didn't pay $80 for this game to "So where do we go from here? Throughout the next year", wait for a possible, maybe.. not conclusive content that may lead to a 'bittersweet" ending.

And, I appreciate Casey Hudson at least finally making a comment. But, let's get real.

There is not a person in these forums that are upset about the current state of the endings that haven't give Bioware GREAT PRAISE for a beautiful, masterful, enjoyable and profound series. The music, game play, story lines, interactions.. just about everything was pretty awesome.

Do you need the New York Times to tell you that? Do you need PennyArcade to tell you that. No.. WE the customers, loyal fans, your friends .. have told you that. We have told you that with our support.. our hard earned money.. and our passion for what you have created.

How much more will it take for us to convince you that we love ME.. and the universe you created.

That said.. how much more money are you just trying to suck out of us because you gave us some artistic, catch-22, philosophical, left field ending.

We have finished the game. Some of us more than once to see if NG+ made any difference in the endings. It didn't. Half of Japan has finished already. They are not happy either. (which is surprising).

Just say one thing.. if you want to be truly honest.. and it wouldn't be a spoiler.. Are you going to enhance, change, extend or in anyway whatsoever.. incorporate more content into the ending of ME3 from the beginning or just before the Citadel run on? That is not a spoiler.. it is a simple Yes or No. And, if it is Yes.. then how long do we have to wait?

Thanks for listening.

#173
Darji

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duckley wrote...

I don't know what to say - it seems like no matter what Bioware says and does -  someone is unhappy.

Bioware has created games like no other - games in which we feel like we know the characters personally, games that we personalizeand become immersed in, games that have soul.  We are not just  mindless bystanders pressing our keyboards or controllers, like in most games.

Bioware puts heart and soul into creating these games, these worlds, and while there is nothing wrong with asking for something different, the level of negatively and sometimes the nastiness - not neccesarily on this board - is very sad to me.

Personally. I  give Bioware a standing ovation for what they have done in the gaming world. Phenomenal.
I give them huge marks  for  even responding!. Bethesda put out a game that is unplayable for many of those with a PS3 - and barely even acknowledged there was a problem  - after three months and   four patches later some still can't play it! Fans of that company stand by them nonetheless.  

 So for those who are unhappy  more power to you  in your quest to have  a DLC  that provides an alternative ending,
For me,  I just hope enough fans can show a little  Image IPB and respect  to the company so that they continue to produce their unique brands of games...


People do that alot. MAbye you should stop only buying Bioware games. And Yes Bioware 10-12 years ago was fantastic. But all the tlaented stuff is long gone. Origins was such a nice sight and many old school bioware fans finally had hope again and than came DA2 aand now this. Yes ME is not a RPG and it is not focused on the same group but even here they managed to ****** people off who litterally bought everything they put out just to get a slap in the face with this ME3 fiasco.

#174
sjay449

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Jesus Christ people, it has only been a week since the game launched.

Give them sometime to asses their situation and see if they will do a broken steel(which is what I am hoping for) change the ending completely or leave it as it is.

I get it, and Bioware probably gets it that we are all pissed of at the ending, but give them sometime. One can't just use pixie dust and all that other mystical stuff to add to a game.

It takes time to make decisions and time to make that content.

So lets just give them sometime

#175
Kastien

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I don't follow. Is this official response supposed to be in any way more fulfilling than "we aren't ready to respond yet"? Because it isn't.

This doesn't actually tell us anything other than, you guys worked hard, and hey who else loves Shepard?

Either tell us you didn't plan for the horrible endings to actually be the end, and we're getting more ending, or you DID plan for this to be the ending, and give us some explanation about why you think it was appropriate.

Just saying "Hi, we're Bioware, and we like Shepard, get out your wallets for some mid-game DLC" is not going to do anyting other than make us even angrier.