It's a start.
It's a terrible start, showing that they are either ignorant of or are intentionally ignoring the issues we have, but it is a start. I won't go so far as to suggest that they don't even know how the game they created ended, but I can certainly see how someone could come to that conclusion based on this statement.
I also find it distastefully and transparently deceptive to only link to positive reviews when trying to make the reader believe that they are being objective and understanding. We are already aware of the positive reviews, and have dismissed many of them in whole or in part as completely missing the point, if not outright unreliable due to conflict of interest or deadline pressure forcing the review of an incomplete play through.
So, while I applaud the attempt to open dialog, I'm afraid it will take a considerably more earnest response, focused on demonstrating an understanding of and then addressing the issues we have with the product they failed to deliver before I am prepared to believe that they are attempting to dialog with us in good faith. I would suggest they still have a long way to go to regain the good will this consumer once had for their brand.
Until then, holding the line.
Modifié par TK514, 17 mars 2012 - 02:20 .