41 réponses à ce sujet

[Trelow-LMG]

Azzeo wrote...
.. along with 24hour e-mail support which is very friendly and typically replies in less than a day and with a solution.
 

Insert massive LOLWUT.

Each time I have used the D2D support it has sucked harder than Zevran on tequila tuesday. I have games that I have purchased months ago, that I haven't been able to install because of courrpted files. I've tried everything. The grand culmination of my support efforts has been, "uhhh, try to redownload it."

Holy hand granade, never would have thunk that myself.

This is after weeks of them sending me the same non-applicable text that is freely avaliable on their "support" site.

124 games through Steam. Not one problem.
14 through D2D. 3 that are uninstallable to me.
One. Hundered. Twenty. Four.  No problems.

 I know who butters my bread...

Modifié par Trelow-LMG, 03 novembre 2009 - 12:32 .

[- Archangel -]

SorryNotYet wrote...

Ok, look at steam now. the game has been DELAYED:

Available: 6 November 2009
This game will unlock in approximately 3 days and 17 hours

while Deluxe edition still says 3 November (didnt update yet I guess)

Did they pull the same thing with DAO that I described with Borderlands above?

[SorryNotYet]

yes, its delayed for EU region only

[SorryNotYet]

Good it gives some time for STEAM for refund this. I really would like this one be solved

[Lacan2]

I'm really glad I don't live in the EU. That must suck.

[Blessed Silence]

xioth wrote...

Naelven wrote...

Take it up with Steam. I don't think Bioware has any say in the matter.

Yup.  I don't think we can offer any more advice than what you said you are already doing.. open the steam ticket and see what they can do.  I don't think this makes steam incompetent...

More than likely it is how Steam is set up.

When I would go through D2D for games, depending on the problem (if it is with the game itself I am told to go to the publisher IE Bioware ... but if it is with the downloader, I make support ticket with D2D)

I hope you get it fixed though!

[All-is-One]

Ignoring that we can make everything (and so much more) in the toolset, just buy the deluxe edition as well. Have the refund process pending while you play the deluxe edition.

But of course, you could just save the money and wait for someone else to make those items.

[Timexy]

There is no "upgrade" system. By "upgrade" Steam means "or you can buy this better but more expensive version if you want".

[Timexy]

There is no "upgrade" system. By "upgrade" Steam means "or you can buy this better but more expensive version if you want".

[Achromatis]

SorryNotYet wrote...

2Nassou: Its not about money. I could get it for free from torrents too.

2Naelven: Bioware can answer some of the questions up there. I think they do know everything about their own DLC don't they ?

Face, say hello to Palm.

[Zorky.be]

If it says 6 november he must be in Europe

[Davidolowich]

The upgrade feature mean " Upgrade your order to this instead ".

[Davidolowich]

I'd blame your friend for incompetence instead.

[Aprudena Gist]

you already have the DDE you idiot.



Right click your game look at CD Keys you will see you have a wardens keep cd key there ( that means you have delxue )

[--Ariakas--]

man i'm so ]?*&´´|=#! today i turn on my pc to play and the say to me to wait more 3 days?

i made a ticket on steam but they will answer me like day 6 anyway.

[Aprudena Gist]

you already have the DDE you idiot.



Right click your game look at CD Keys you will see you have a wardens keep cd key there ( that means you have delxue )