My achievement progress has reset multiple times. Is this being addressed by Bioware? I would really enjoy this to be fixed. I have downloaded my profile multiple times already but it won't work apparently.
Achievement Progress Reset.
Débuté par
Nate545
, mars 17 2012 08:46
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#2
Posté 17 mars 2012 - 08:12
Titchy Dean
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This has happened to me also and I have downloaded my profile a dozen times and still nothing.
#3
Posté 17 mars 2012 - 08:32
RoxyGet
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Downloading your profile does not fix this issue. It only fixed the issue where Gamerscore was being erased and Achievements themselves went missing. There is no known fix for progress reset and I have yet to hear Bioware address this issue. It sucks. I hope they acknowledge it soon ( and fix it ) as I would love to go back to playing this game.
Modifié par RoxyGet, 17 mars 2012 - 08:32 .
#4
Posté 19 mars 2012 - 03:34
Gazbowski
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I had this happen to me last night.
Booted the game, and after pressing START I had a message pop up saying something about how I needed to be signed into an Origin account to be able to access the online functions of the game. I pressed A (the only button available) to proceed, and the game took me to the main menu without any further error messages.
When I got to the main menu the first thing I noticed was that there was no "resume" option at the top of the list. Instead I had to pick "Load Game" and manually choose which saved game to load up.
Then as soon as the game started I noticed that the Y-axis of my right stick wasn't inverted. Further investigation into the options found that all of my settings had been forgotten and reset to default values.
Then I shot the first enemy that I saw and it said I had progress of 1/5000 for the Veteran achievement.
I quit the game and went back to the Main Menu to check the achievement progress in the Extras menu. I found that all of my stats had been reset to 0. Even ones that I have already unlocked are still showing as being unlocked but the stat underneath says that I've done nothing to earn it.
I'm concerned that some of the achievements (such as the ones for doing a certain number of N7 missions) aren't going to be achieveable now because there aren't going to be enough of them left to do before I finish the game.
I love this game to bits, but this has really put me off bothering to finish it now.
I'm sure BioWare are already aware of the issue, but what I would like to know is what is the likelihood of my original stats being restored? or have I lost them forever?
Booted the game, and after pressing START I had a message pop up saying something about how I needed to be signed into an Origin account to be able to access the online functions of the game. I pressed A (the only button available) to proceed, and the game took me to the main menu without any further error messages.
When I got to the main menu the first thing I noticed was that there was no "resume" option at the top of the list. Instead I had to pick "Load Game" and manually choose which saved game to load up.
Then as soon as the game started I noticed that the Y-axis of my right stick wasn't inverted. Further investigation into the options found that all of my settings had been forgotten and reset to default values.
Then I shot the first enemy that I saw and it said I had progress of 1/5000 for the Veteran achievement.
I quit the game and went back to the Main Menu to check the achievement progress in the Extras menu. I found that all of my stats had been reset to 0. Even ones that I have already unlocked are still showing as being unlocked but the stat underneath says that I've done nothing to earn it.
I'm concerned that some of the achievements (such as the ones for doing a certain number of N7 missions) aren't going to be achieveable now because there aren't going to be enough of them left to do before I finish the game.
I love this game to bits, but this has really put me off bothering to finish it now.
I'm sure BioWare are already aware of the issue, but what I would like to know is what is the likelihood of my original stats being restored? or have I lost them forever?
#5
Posté 19 mars 2012 - 03:54
Raiperai
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Gazbowski: Had the exact same thing happen to me as well, down to the Y-axis resetting.
Twice.
On my third playthrough now and I'm up to 400 kills, which is probably close to 3400 in reality. No big deal, I suppose - but having 100 % achievements in both ME1 and 2 I was kinda hoping to ace the final installment of the trilogy as well.
Twice.
On my third playthrough now and I'm up to 400 kills, which is probably close to 3400 in reality. No big deal, I suppose - but having 100 % achievements in both ME1 and 2 I was kinda hoping to ace the final installment of the trilogy as well.
#6
Posté 19 mars 2012 - 10:21
blucollargamer
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Sad... Same story... Have you installed the game? I wonder if that has anything to do with it? Like the Skyrim issues... Installing it causes problems that they didn't test for... just a thought
#7
Posté 19 mars 2012 - 10:24
DanielShepard21
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Same story for me 
Help Us Bioware!!
Help Us Bioware!!
#8
Posté 19 mars 2012 - 10:56
Herr Murphy
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Same exact thing happened to me when I started the game up yesterday... the only thing that didn't reset was the match count for multiplayer matches for the Tourist, Explorer & Tour of Duty achievements (which I am now essentially locked out of by doing the N7 missions and will need to get via multiplayer).
I've also noticed that in the accomplishments screen off the main menu "Bruiser" is showing as unlocked (kill 100 enemies with Melee attacks) but not "Striker" (kill 25 enemies with Melee attacks)... I'm assuming that's because there is no achievement associated with it. Neither of the accomplishment badges are showing up as unlocked for the DLC achievements, either, although it does still show both of those on my Xbox Live profile.
As some others have said, I love this game and will keep playing it, but something like this is a very annoying glitch, especially the one for getting 5,000 kills... that takes a lot of game time, and if these statistics are getting reset multiple times, it will make that nigh impossible for many gamers to get.
I've also noticed that in the accomplishments screen off the main menu "Bruiser" is showing as unlocked (kill 100 enemies with Melee attacks) but not "Striker" (kill 25 enemies with Melee attacks)... I'm assuming that's because there is no achievement associated with it. Neither of the accomplishment badges are showing up as unlocked for the DLC achievements, either, although it does still show both of those on my Xbox Live profile.
As some others have said, I love this game and will keep playing it, but something like this is a very annoying glitch, especially the one for getting 5,000 kills... that takes a lot of game time, and if these statistics are getting reset multiple times, it will make that nigh impossible for many gamers to get.
Modifié par Herr Murphy, 19 mars 2012 - 10:57 .
#9
Posté 19 mars 2012 - 11:45
Raiperai
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This is a known issue. Here's a transcript of a discussion with an EA tech person.
Onkar: Thanks for contacting EA Help! My name is Onkar how may I help you?
you: XBOX 360, Mass Effect 3. Achievement progress still keeps resetting.
you: Known issue or not?
Onkar: Please allow me some time to find the information that you are looking for.
Onkar: I
can understand how disappointing it is. Some of the customers have
reported this issue. There is some update going on. Our developers are
aware of it and are working for a resolution. We appreciate your
patience while the issue is being looked into.
Onkar: Is there anything else I can help you with, *****.
you: Is this an official statement or your personal opinion?
Onkar: This is an official statement.
you: Why do not the devs post ANYTHING related to this bug on the official forums?
you: There are at least a dozen of threads discussing this particular bug.
you: Not to mention everything else.
you: No feedback whatsoever.
you: Not your problem, I know - but active feedback would make everyone's lives easier.
Onkar: I apologize for the inconvenience caused.
you: And that answered nothing.
Onkar: Thank you for bringing this to our notice. I'll definitely escalate it to the higher authorities.
you: I thought it was a known issue already.
Onkar: Yes it is.
you: So why do you need to escalate it then?
Onkar: I'm appreciating your feedback.
you: Sure.
Onkar: It's about the forum part.
you: They
read it on a daily basis - that much is known. You're probably a gamer
as well, so you must know how annoying it is to have ZERO feedback on
anything.
Onkar: I don’t blame you for being anxious, had I been in your place, I would have reacted in the same way.
you: Any kind of list of bugs/issues acknowledged so far?
you: Or a time frame for a patch?
Onkar: I'm afraid, I would not be able to give you the time frame.
Onkar: I hope it would be resolved soon.
you: Yeah, well. Unfortunately what you or I hope is completely irrelevant.
Onkar: I can understand your concern.
you: So, the bug being acknowledged being an official statement, I'm free to copy/paste this discussion to the official forums?
Onkar: Yes.
Onkar: Thank you for contacting EA. Is there anything else I can help you with today?
you: Thanks. Nothing further.
Onkar: Thanks for contacting EA Help! My name is Onkar how may I help you?
you: XBOX 360, Mass Effect 3. Achievement progress still keeps resetting.
you: Known issue or not?
Onkar: Please allow me some time to find the information that you are looking for.
Onkar: I
can understand how disappointing it is. Some of the customers have
reported this issue. There is some update going on. Our developers are
aware of it and are working for a resolution. We appreciate your
patience while the issue is being looked into.
Onkar: Is there anything else I can help you with, *****.
you: Is this an official statement or your personal opinion?
Onkar: This is an official statement.
you: Why do not the devs post ANYTHING related to this bug on the official forums?
you: There are at least a dozen of threads discussing this particular bug.
you: Not to mention everything else.
you: No feedback whatsoever.
you: Not your problem, I know - but active feedback would make everyone's lives easier.
Onkar: I apologize for the inconvenience caused.
you: And that answered nothing.
Onkar: Thank you for bringing this to our notice. I'll definitely escalate it to the higher authorities.
you: I thought it was a known issue already.
Onkar: Yes it is.
you: So why do you need to escalate it then?
Onkar: I'm appreciating your feedback.
you: Sure.
Onkar: It's about the forum part.
you: They
read it on a daily basis - that much is known. You're probably a gamer
as well, so you must know how annoying it is to have ZERO feedback on
anything.
Onkar: I don’t blame you for being anxious, had I been in your place, I would have reacted in the same way.
you: Any kind of list of bugs/issues acknowledged so far?
you: Or a time frame for a patch?
Onkar: I'm afraid, I would not be able to give you the time frame.
Onkar: I hope it would be resolved soon.
you: Yeah, well. Unfortunately what you or I hope is completely irrelevant.
Onkar: I can understand your concern.
you: So, the bug being acknowledged being an official statement, I'm free to copy/paste this discussion to the official forums?
Onkar: Yes.
Onkar: Thank you for contacting EA. Is there anything else I can help you with today?
you: Thanks. Nothing further.
Modifié par Raiperai, 19 mars 2012 - 11:47 .
#10
Posté 20 mars 2012 - 12:36
DarkLegend16
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this is stupid, 3500 kills, 50+ hours, wasted...thanks bioware. this is happaning too much too fast. please FFS do something already. i paid £90 for this game to find that the whole way through itsbeen glitchy, buggy and now this. this game wasnt ready to be released
#11
Posté 20 mars 2012 - 07:53
DanielShepard21
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thisDarkLegend16 wrote...
this is stupid, 3500 kills, 50+ hours, wasted...thanks bioware. this is happaning too much too fast. please FFS do something already. i paid £90 for this game to find that the whole way through itsbeen glitchy, buggy and now this. this game wasnt ready to be released
#12
Posté 20 mars 2012 - 08:12
Xoisite
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This has now happened to me three times, and so I decided to do a little investigating.
The issue seems to be that ME3 is, at random, replacing the .gpd file in your gamer profile with a fresh copy.
For those who don't know, every game you play adds a .gpd file to your gamer profile. That is why it gets larger as you play more games. This file can contain many things, such as preferences, what missions you have unlocked, etc. But it always contains the text and icons for achievements.
When the file is reset for ME3, your currently unlocked achievements, which are stored in a separate file, are preserved, but any progress you have made towards other achievements, along with all bonus powers that you have unlocked, are reset, as that data is stored solely in the .gpd file. That file also stores things like your control settings, which is why those are going back to default.
I suspect that this issue has something to do with the process of connecting to the EA servers. The login info for your EA account is also stored in the .gpd file, and it is accessed immediately when the game starts up. (side note: anyone notice how long it takes to log in to those servers? Compare that to ME2, which also connects to EA servers at launch....)
Let's just hope they really are aware of this and can patch it, otherwise I'll never get some of these achievements... For now, I have disabled to option to auto connect to the EA servers. Since doing that, I have not had any issues.
The issue seems to be that ME3 is, at random, replacing the .gpd file in your gamer profile with a fresh copy.
For those who don't know, every game you play adds a .gpd file to your gamer profile. That is why it gets larger as you play more games. This file can contain many things, such as preferences, what missions you have unlocked, etc. But it always contains the text and icons for achievements.
When the file is reset for ME3, your currently unlocked achievements, which are stored in a separate file, are preserved, but any progress you have made towards other achievements, along with all bonus powers that you have unlocked, are reset, as that data is stored solely in the .gpd file. That file also stores things like your control settings, which is why those are going back to default.
I suspect that this issue has something to do with the process of connecting to the EA servers. The login info for your EA account is also stored in the .gpd file, and it is accessed immediately when the game starts up. (side note: anyone notice how long it takes to log in to those servers? Compare that to ME2, which also connects to EA servers at launch....)
Let's just hope they really are aware of this and can patch it, otherwise I'll never get some of these achievements... For now, I have disabled to option to auto connect to the EA servers. Since doing that, I have not had any issues.
#14
Posté 20 mars 2012 - 03:24
Stenun
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This has just happened to me, my preferences were reset and my kill count has been reset - so while I have the first two Achievements for kill counts, I just got told: Veteran 1/5000.
OK, so it's a known issue with no known fix. I might as weel keep playing for now anyway.
But ...
I am half-way through an Insanity playthrough, having completed three different N7 maps on Insanity.
Does anyone know if my progress towards "complete the game on Insanity" and "complete all maps on Insanity" have also been reset? Is it worth continuing the game for those Achievements or should I just abandon it for now until a fix is released?
OK, so it's a known issue with no known fix. I might as weel keep playing for now anyway.
But ...
I am half-way through an Insanity playthrough, having completed three different N7 maps on Insanity.
Does anyone know if my progress towards "complete the game on Insanity" and "complete all maps on Insanity" have also been reset? Is it worth continuing the game for those Achievements or should I just abandon it for now until a fix is released?
#15
Posté 20 mars 2012 - 04:30
TAK The Voyager
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Yeah, this just happened to me, too. I am also through my Insanity playthrough and the Unwavering progress is gone. Will it still give me the achievement anyways or should I just give up and start over when this is fixed?Stenun wrote...
But ...
I am half-way through an Insanity playthrough, having completed three different N7 maps on Insanity.
Does anyone know if my progress towards "complete the game on Insanity" and "complete all maps on Insanity" have also been reset? Is it worth continuing the game for those Achievements or should I just abandon it for now until a fix is released?
#16
Posté 20 mars 2012 - 05:54
Xoisite
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From what I've seen, you should still get the achievement for beating the game on insanity, as that is stored in your save file, however you will not get the achievement for beating all missions on insanity, as that is stored in your gpd file. Easy way to check: go to extras > accomplishments from the main menu and check the counter bar for that achievement. If it dropped back to zero, you have been reset.
#17
Posté 20 mars 2012 - 05:55
Onyx Reaper
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Nate545 wrote...
My achievement progress has reset multiple times. Is this being addressed by Bioware? I would really enjoy this to be fixed. I have downloaded my profile multiple times already but it won't work apparently.
Happened once, about an hour after starting it for the first time, hasn't done it since then (THANK KEELAH)
#18
Posté 20 mars 2012 - 07:36
TAK The Voyager
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Damn, well thanks. In that case, I'll just go ahead and beat the six maps on Gold.Xoisite wrote...
From what I've seen, you should still get the achievement for beating the game on insanity, as that is stored in your save file, however you will not get the achievement for beating all missions on insanity, as that is stored in your gpd file. Easy way to check: go to extras > accomplishments from the main menu and check the counter bar for that achievement. If it dropped back to zero, you have been reset.
#19
Posté 20 mars 2012 - 07:47
Kill-Joy
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Here's a thought: I'm having an issue with From Ashes DLC not showing up, and EA says there is no purchase record on their side. I suspect EA Online is having problems communicating with XBL servers, or vice versa.
#20
Posté 20 mars 2012 - 09:33
SinZinDetta
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This just happened to me today. Last night I was at 4500/5000 and now I am at 103/5000 for veteran. All other stats reset even the achievements I already got.
#22
Posté 21 mars 2012 - 09:22
xX N7 Xx
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Same thing happened to me. Glad to see I'm not the only one.
#23
Posté 21 mars 2012 - 09:25
xX N7 Xx
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Raiperai wrote...
This is a known issue. Here's a transcript of a discussion with an EA tech person.
Onkar: Thanks for contacting EA Help! My name is Onkar how may I help you?
you: XBOX 360, Mass Effect 3. Achievement progress still keeps resetting.
you: Known issue or not?
Onkar: Please allow me some time to find the information that you are looking for.
Onkar: I
can understand how disappointing it is. Some of the customers have
reported this issue. There is some update going on. Our developers are
aware of it and are working for a resolution. We appreciate your
patience while the issue is being looked into.
Onkar: Is there anything else I can help you with, *****.
you: Is this an official statement or your personal opinion?
Onkar: This is an official statement.
you: Why do not the devs post ANYTHING related to this bug on the official forums?
you: There are at least a dozen of threads discussing this particular bug.
you: Not to mention everything else.
you: No feedback whatsoever.
you: Not your problem, I know - but active feedback would make everyone's lives easier.
Onkar: I apologize for the inconvenience caused.
you: And that answered nothing.
Onkar: Thank you for bringing this to our notice. I'll definitely escalate it to the higher authorities.
you: I thought it was a known issue already.
Onkar: Yes it is.
you: So why do you need to escalate it then?
Onkar: I'm appreciating your feedback.
you: Sure.
Onkar: It's about the forum part.
you: They
read it on a daily basis - that much is known. You're probably a gamer
as well, so you must know how annoying it is to have ZERO feedback on
anything.
Onkar: I don’t blame you for being anxious, had I been in your place, I would have reacted in the same way.
you: Any kind of list of bugs/issues acknowledged so far?
you: Or a time frame for a patch?
Onkar: I'm afraid, I would not be able to give you the time frame.
Onkar: I hope it would be resolved soon.
you: Yeah, well. Unfortunately what you or I hope is completely irrelevant.
Onkar: I can understand your concern.
you: So, the bug being acknowledged being an official statement, I'm free to copy/paste this discussion to the official forums?
Onkar: Yes.
Onkar: Thank you for contacting EA. Is there anything else I can help you with today?
you: Thanks. Nothing further.
Why are you treating this person with disrespect? It's not his fault.
#24
Posté 21 mars 2012 - 10:43
Raiperai
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xX N7 Xx wrote...
Why are you treating this person with disrespect? It's not his fault.
Could you please point out the things I said to him/her that are disrespectful to him/her as a person?
The only disrespect I have is towards the employer. EA.
#25
Posté 22 mars 2012 - 07:10
Byleth
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I got the same issue yesterday: 2500 kills half veteran reset...
Someone told me it happened when loading the game, asking to connect to your Origin account. One solution seems to leave the game without acknowledging the connection to Origin (or rebooting the console), redownload your profile and then go back to Mass Effect 3 and it should be fine.
Someone told me it happened when loading the game, asking to connect to your Origin account. One solution seems to leave the game without acknowledging the connection to Origin (or rebooting the console), redownload your profile and then go back to Mass Effect 3 and it should be fine.
