Bioware has full on ignored this problem. Truly makes me sad, I have read all the books, graphic novels, bought the collectors editions and I can't finish the game properly......extremely sad. This IMO is an EA issue with their servers. They are the ONLY company on Xbox Live that requires utilizing EAs servers instead that's why you have to agree to their terms of use. This actually explains several issues including the sign on glitches they have as well. I'm so dissapointed that I'm actually stopping people I see that are picking it up from buying it. I've never felt that strongly before, I tried to get their attention on Facebook, Twitter, and the Forums and it's completely ignored. Truly makes me sad more than anything else.