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ME3 Multiplayer bug


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#1
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 Will i tryed to be cool about this one bug and report it to EA games to pass it up the channels over the phone so i wouldnt have to post this and watch people exploit this bug to kingdom come ( but here goes. I have noticed when you lvl a char and train youre skill points and after that i went to the store to buy a recruit or vet pack the store would time out and refund my cash and i gave up after a bit because of the bug ( then i go back to my char and i noticed my skill points are saying i havnt spent them so i was going hmm maybe it rolled back on my skills also oh will so i put my points in and noticed that i had 17 points and 3 bars out of 4 are full and i was able to cap all the skills at lvl 12. so i tryed to contect EA games and all that did was nothing sadly. Please fix this because i hate to see it get exploited and ruin multiplayer for people that want to be fair.
                                                                                                                                 Thank you for youre time on reading all this.

#2
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Ok so my char points where reset but i lose my cash do to a bug? please help me under stand this