263 réponses à ce sujet

[jb1983]

irishScott3 wrote...

Deltaboy37-1 wrote...

Sovereign z wrote...

They really need to say something. As each day passes, Bioware continues to dig themselves a deeper ditch for themselves.

I disagree. They are speaking. It's as if you want info on that DLC now.

ever think that they need to create it first?

How can they talk about something that probably wasn't planned???

Then, I'd bet you say they should have known what the response would be... then I'd point you to my first statement that is in the title, They are HUMAN. Give them a chance.

How about: We acknowledge the concerns of our fans about the endings and are in the early stages of producing  DLC that should address their concerns.

Is that so hard?

Apparently it is. 

The lack of a direct response like this leads me to believe that they're still debating on whether or not they should have an ending DLC. 

If they're having to debate it at this point, then they're lost as a company. Humans are not, there's no reason to support them. 

[cyric085]

bioware is a company that makes money selling video games.

we are the customers that pay their bills, feed their families ect.
instead of beeing thankfull to have a great and proper payed job like that, they just ignore and troll us after delivering a sloppy and bad ending.

there is no excuse really why the ending is as bad as it is,

[Lugaidster]

I'm going to agree with the OP. I didn't like the ending a little bit, but the game is an otherwise amazing game. I never bothered to come to this forum before I finished the game, and I joined the day ME2 was released. I'm here to express my discomfort, but I won't go as far as dismissing other people's job.

ME1 was great,
ME2 was amazing
ME3 is almost perfect, so much that it's only flaw is too obvious to let go.

[Deemz]

jb1983 wrote...

Deltaboy37-1 wrote...

Sovereign z wrote...

They really need to say something. As each day passes, Bioware continues to dig themselves a deeper ditch for themselves.

I disagree. They are speaking. It's as if you want info on that DLC now.

ever think that they need to create it first?

How can they talk about something that probably wasn't planned???

Then, I'd bet you say they should have known what the response would be... then I'd point you to my first statement that is in the title, They are HUMAN. Give them a chance.

All they have to say is, "Ending DLC content will be made. Release, details, and plot is TBA at this point." 

That's it. They do that and the controversy loses all steam.

Correct!

[Statulos]

Yeah, and reapers are a high tech form of soylent green.

[vigna]

only trolls forget they are people. At the end of the day I don't want anyone to lose their job or feel soley responsible. I also give positive feedback. I will not stop until they tell me what they are willing to do. bioware is full of people, but they are a also a company, and while responsible for great product i love they are also responsible for very bad recent choices and their quality slips are showing in most absurb ways.

[Sovereign z]

Deltaboy37-1 wrote...

Sovereign z wrote...

They really need to say something. As each day passes, Bioware continues to dig themselves a deeper ditch for themselves.

I disagree. They are speaking. It's as if you want info on that DLC now.

ever think that they need to create it first?

How can they talk about something that probably wasn't planned???

Then, I'd bet you say they should have known what the response would be... then I'd point you to my first statement that is in the title, They are HUMAN. Give them a chance.

I respect your opinion, but the fact is they are deliberately choosing to make the situation worse when all they have to do is deny/confirm there is going to be an ending. All this cryptic BS is not helping anyone and is hurting them as each day passes. I've been a huge fan of Bioware but between the ending of ME 3 and how they are handling this mess is pititful. I'm sorry, but common sense is don't ****** your customers off. Especially the ones who have been loyal to you for years.

I understand what you are saying about them being human and that we all make mistakes, but the fact is they are completely ignorant of the situaiton and continue to fail to address the issue. The longer they drag it out the worse it's going to be for them in the long run.

Modifié par Sovereign z, 18 mars 2012 - 04:58 .

[ElementL09]

I don't see alot of emapthy coming from Bioware to fans. Granted were all human, but I don't think they understand how people feel. I may be wrong and they may be tight lipped because they are a company. For all I can guess, they made the ending the way it is because they planned for DLC post-game.

[DigitalMaster37]

RagingCeltik wrote...

Retake Mass Effect: Mission Statement and Goals
http://social.biowar...ndex/10160364/1

We acknowledge the great talent and creativity of Bioware and its staff. That is first and foremost. We are here because their passion became our passion.

Exactly and that is part only is what I stand for, but the mission shoots itself in the foot, cause if you boycott to the point of starving them of profits, then the meat of your mission statement (to change the end of the game) dies as well along with any credibility to the statement of having passion for this game. 

Starv BioWare, you starv Mass Effect. The very game we love so much. 

[Alamar2078]

@OP: To me the most important thing is NOT for BW/EA to give us new endings or live up to their promises for ME3. I want to make sure the likelyhood of any company making statements / promises about their product and then not delivering are minimized.

I'm not doing this for me. I'm doing this for the next innocent customer so they are NOT mislead and get the product that was advertised.

Modifié par Alamar2078, 18 mars 2012 - 04:58 .

[Deemz]

I have not forgotten they are people. But they are people who need to come clean about their failure. Without a statement they will fix this then I feel they are only stalling to sell more product and make as much money as possible.

[jb1983]

Deltaboy37-1 wrote...

jb1983 wrote...

Deltaboy37-1 wrote...

FoxShadowblade wrote...

While I still believe BioWare is listening to our concerns and make a dlc patch to thr endings, I don't blame people for wanting news right away.

But that isn't normal for any large corporation. As a business man myself, I understand things just don't happen that way. There is an addage that says, a small company is like a mouse, changes come fast and easy. With a larger corporation it is like an elaphant, quick turns are not possible and changes take time. Patience is the order of the day, you have to give them a chance. Everything they've done since we've been crying out says they are doing what they can to change and speak to us giving us the best they can. 

As a business man I know that is how it is. 

No. 

It doesn't take a long time to make an announcement or to release a few sentences saying an ending DLC is on its way, release TBA. 

I've worked in both small business and corporations. In the corporation I work for, the few times we get bad press we're usually on it that day. We formulate a quick response and say that we're "working towards a solution." We make it as clear as we can that we are working on a solution for the problem. 

Bioware has no excuse really.

To respond, your issue is perspective. What you said is how you respond to a mistake or something faulty. Now I know we may view it that way, but they don't as it is a work of art and not an object that doesn't work anymore for instance or shipped faulty. 

Instead it is a disagreement on quality. And to further drive the point home, look at Chris' and Jessica's post. THAT IS A RESPONSE. Looking for information is basically saying in uncertain terms that "we want to know what you feel" so they can make changes. 

I swear we are at a place in society where everything must be RIGHT NOW and in reality it doesn't. Patience is in short supply and it is sad to see. 

Look fanboy, let me enlighten you on how a business works. 

If you sell widgets for 5 years and people love your widgets, then your widgets work. If you change your widgets a bit and 98% of your customers complain and demand you change them back, your widgets no longer work. You can say, "It was an artistic change!" But that doesn't change the fact that 98% of your customers hate your widget and won't buy further widgets from you unless you change it. 

So they can walk around all day and look at the world through hipster glasses for all I care - if they want to continue to succeed as a business, they need to tell the writers to get over it, realize that their little "artistic venture" failed miserably, and rewrite it. if the writers cant do that, then you fire the writers. Why? Because Bioware isn't an art museum, it's a business, and in order to survive it has to please its customers. 

It's not a matter of, "Tell me exactly how your'e going to fix it right now." It's more a matter of, "Guys, 98% of your fans are furious and want the endings changed. Why haven't you at least said you're going to do that?"

Everything they're doing right now is what will find its way into business textbooks tomorrow about what not to do when faced with a customer crisis like this.

[jb1983]

Deltaboy37-1 wrote...

RagingCeltik wrote...

Retake Mass Effect: Mission Statement and Goals
http://social.biowar...ndex/10160364/1

We acknowledge the great talent and creativity of Bioware and its staff. That is first and foremost. We are here because their passion became our passion.

Exactly and that is part only is what I stand for, but the mission shoots itself in the foot, cause if you boycott to the point of starving them of profits, then the meat of your mission statement (to change the end of the game) dies as well along with any credibility to the statement of having passion for this game. 

Starv BioWare, you starv Mass Effect. The very game we love so much. 

[DigitalMaster37]

jb1983 wrote...

irishScott3 wrote...

Deltaboy37-1 wrote...

Sovereign z wrote...

They really need to say something. As each day passes, Bioware continues to dig themselves a deeper ditch for themselves.

I disagree. They are speaking. It's as if you want info on that DLC now.

ever think that they need to create it first?

How can they talk about something that probably wasn't planned???

Then, I'd bet you say they should have known what the response would be... then I'd point you to my first statement that is in the title, They are HUMAN. Give them a chance.

How about: We acknowledge the concerns of our fans about the endings and are in the early stages of producing  DLC that should address their concerns.

Is that so hard?

Apparently it is. 

The lack of a direct response like this leads me to believe that they're still debating on whether or not they should have an ending DLC. 

If they're having to debate it at this point, then they're lost as a company. Humans are not, there's no reason to support them. 

NO!!! instead that is a victory for us. If what we have done so far has brought them to the table to discuss it, then Damnit that is a notch in our belt, why can't you see that??

[Bigdoser]

I think you need to read the PR topic those feedback topics at the top does not actually prove that they will change the endings. Its just another PR tactic.  Sometimes I think the bioware fanbase are too nice yes they give us great games but you also have to view them as a business and normally to get their attention is to hit them where it hurts which is money. Lets not forget the marketing compaign they out right lied about the ending. 

http://social.biowar...ndex/10084349/1

Modifié par Bigdoser, 18 mars 2012 - 05:01 .

[wesr]

cyric085 wrote...

bioware is a company that makes money selling video games.

we are the customers that pay their bills, feed their families ect.
instead of beeing thankfull to have a great and proper payed job like that, they just ignore and troll us after delivering a sloppy and bad ending.

there is no excuse really why the ending is as bad as it is,

I would give you enough internets to buy  a Citadel right now if i could.

[Deemz]

Some of their replies on twitter do not paint them in a way you would expect a company to act that just angered a large portion of their fan base.

To be honest I have posted some stuff to twitter that I am less than proud of.

[MissMaster_2]

Brahlis wrote...

They're people that just **** on my chest.

I expect them to clean it up.

[Deemz]

jb1983 wrote...

Deltaboy37-1 wrote...

jb1983 wrote...

Deltaboy37-1 wrote...

FoxShadowblade wrote...

While I still believe BioWare is listening to our concerns and make a dlc patch to thr endings, I don't blame people for wanting news right away.

But that isn't normal for any large corporation. As a business man myself, I understand things just don't happen that way. There is an addage that says, a small company is like a mouse, changes come fast and easy. With a larger corporation it is like an elaphant, quick turns are not possible and changes take time. Patience is the order of the day, you have to give them a chance. Everything they've done since we've been crying out says they are doing what they can to change and speak to us giving us the best they can. 

As a business man I know that is how it is. 

No. 

It doesn't take a long time to make an announcement or to release a few sentences saying an ending DLC is on its way, release TBA. 

I've worked in both small business and corporations. In the corporation I work for, the few times we get bad press we're usually on it that day. We formulate a quick response and say that we're "working towards a solution." We make it as clear as we can that we are working on a solution for the problem. 

Bioware has no excuse really.

To respond, your issue is perspective. What you said is how you respond to a mistake or something faulty. Now I know we may view it that way, but they don't as it is a work of art and not an object that doesn't work anymore for instance or shipped faulty. 

Instead it is a disagreement on quality. And to further drive the point home, look at Chris' and Jessica's post. THAT IS A RESPONSE. Looking for information is basically saying in uncertain terms that "we want to know what you feel" so they can make changes. 

I swear we are at a place in society where everything must be RIGHT NOW and in reality it doesn't. Patience is in short supply and it is sad to see. 

Look fanboy, let me enlighten you on how a business works. 

If you sell widgets for 5 years and people love your widgets, then your widgets work. If you change your widgets a bit and 98% of your customers complain and demand you change them back, your widgets no longer work. You can say, "It was an artistic change!" But that doesn't change the fact that 98% of your customers hate your widget and won't buy further widgets from you unless you change it. 

So they can walk around all day and look at the world through hipster glasses for all I care - if they want to continue to succeed as a business, they need to tell the writers to get over it, realize that their little "artistic venture" failed miserably, and rewrite it. if the writers cant do that, then you fire the writers. Why? Because Bioware isn't an art museum, it's a business, and in order to survive it has to please its customers. 

It's not a matter of, "Tell me exactly how your'e going to fix it right now." It's more a matter of, "Guys, 98% of your fans are furious and want the endings changed. Why haven't you at least said you're going to do that?"

Everything they're doing right now is what will find its way into business textbooks tomorrow about what not to do when faced with a customer crisis like this.

Well said

[jb1983]

Deltaboy37-1 wrote...

jb1983 wrote...

irishScott3 wrote...

Deltaboy37-1 wrote...

Sovereign z wrote...

They really need to say something. As each day passes, Bioware continues to dig themselves a deeper ditch for themselves.

I disagree. They are speaking. It's as if you want info on that DLC now.

ever think that they need to create it first?

How can they talk about something that probably wasn't planned???

Then, I'd bet you say they should have known what the response would be... then I'd point you to my first statement that is in the title, They are HUMAN. Give them a chance.

How about: We acknowledge the concerns of our fans about the endings and are in the early stages of producing  DLC that should address their concerns.

Is that so hard?

Apparently it is. 

The lack of a direct response like this leads me to believe that they're still debating on whether or not they should have an ending DLC. 

If they're having to debate it at this point, then they're lost as a company. Humans are not, there's no reason to support them. 

NO!!! instead that is a victory for us. If what we have done so far has brought them to the table to discuss it, then Damnit that is a notch in our belt, why can't you see that??

It's not. If they have to debate it that means they don't care too much about the 98% of people who hated the endings. It means they care more about their views on the game. 

There should be no debate at this point. It should be a, "Wow, we're a business who likes to make money. We better fix this. Oh, you don't want to because you think you're an artist. You're fired, we'll hire someone else."

[SamFlagg]

Bigdoser wrote...

I think you need to read the PR topic those feedback topics at the top does not actually prove that they will change the endings. Its just another PR tactic.  Sometimes I think the bioware fanbase are too nice yes they give us great games but you also have to view them as a business and normally to get their attention is to hit them where it hurts which is money. Lets not forget the marketing compaign they out right lied about the ending. 

http://social.biowar...ndex/10084349/1

They ask for suggestions, we give them suggestions.  Disregarding those suggestions at a later date and not fixing the ending only digs their trench deeper.

Every step that they offer and we take advantage of only further justifies us if this all goes belly up in the end.

The worst possible thing we could do is turn ourselves into the group that looks to be the unreasonable ones.

[Alamar2078]

The bad thing is while the game is still new I doubt the "bean counters" will let anybody else say something meaningful ... at least until they get their initial wave of profits in the bank.

Even then if BW did something like intentionally not ship the "real" ending I'm sure their lawyers wouldn't let them say that on the off chance that there would be liability concerns.

[jb1983]

For those who are confused about why them still debating it is a bad idea, try this one on for size:

A few ship builders decide to get artistic and put a screen door on a submarine. They're going for "irony." Obviously this allows water to gush in. So 98% of the sailors on the sub say, "Wow, this is a horrible idea."

If the ship builders have to debate whether or not it was a good idea, all the while water is rushing into the sub, then they've failed as builders.

Likewise, if Bioware has to still debate on whether or not to change the endings, then they've failed as a company. Why should I give them any more of my money? You act as though I'm obligated to pay for their horrible product. I'm not.

[DigitalMaster37]

jb1983 wrote...

Deltaboy37-1 wrote...

To respond, your issue is perspective. What you said is how you respond to a mistake or something faulty. Now I know we may view it that way, but they don't as it is a work of art and not an object that doesn't work anymore for instance or shipped faulty. 

Instead it is a disagreement on quality. And to further drive the point home, look at Chris' and Jessica's post. THAT IS A RESPONSE. Looking for information is basically saying in uncertain terms that "we want to know what you feel" so they can make changes. 

I swear we are at a place in society where everything must be RIGHT NOW and in reality it doesn't. Patience is in short supply and it is sad to see. 

Look fanboy, let me enlighten you on how a business works.

YOu just showed me that you are in that group I mentioned in my OP post. Good luck with your point of view. If things were that simple, you'd be president I'd bet. nah.

If you sell widgets for 5 years and people love your widgets, then your widgets work. If you change your widgets a bit and 98% of your customers complain and demand you change them back, your widgets no longer work. You can say, "It was an artistic change!" But that doesn't change the fact that 98% of your customers hate your widget and won't buy further widgets from you unless you change it.

And I take it most company's you know change things two weeks after it is released.

...Don't answer that, it is a trap.

So they can walk around all day and look at the world through hipster glasses for all I care - if they want to continue to succeed as a business, they need to tell the writers to get over it, realize that their little "artistic venture" failed miserably, and rewrite it. if the writers cant do that, then you fire the writers. Why? Because Bioware isn't an art museum, it's a business, and in order to survive it has to please its customers.

 

quick enlightenment: Art museums are businesses too. 

Again, its been two weeks. 

It's not a matter of, "Tell me exactly how your'e going to fix it right now." It's more a matter of, "Guys, 98% of your fans are furious and want the endings changed. Why haven't you at least said you're going to do that?"

Everything they're doing right now is what will find its way into business textbooks tomorrow about what not to do when faced with a customer crisis like this.

Again it's been like.... 2 weeks... Heck I could argue that it is lest than that given the fact that they just released in Asia. Dude if we were having this conversation in in April or June, then I might give you a point for your argument, but your argument doesn't have legs to stand on imo. 

[Bigdoser]

[/quote]

It's not. If they have to debate it that means they don't care too much about the 98% of people who hated the endings. It means they care more about their views on the game. 

There should be no debate at this point. It should be a, "Wow, we're a business who likes to make money. We better fix this. Oh, you don't want to because you think you're an artist. You're fired, we'll hire someone else."

[/quote]

Yup when I read casey pr post and I look at those feedback topics at the top of the page. I simply said in the words of wrex "Don't ****** in my ear and say its raining". They are either going to change the endings or not and unless I get a striaght answer I won't be giving them any more money since why should I give money to a business that try are dodge consumer concerns?

Thats why I hate PR double speak.