Et pour pas paraître partial les dernières réponses de Chris Priestly sont assez intéressantes.
Chris Priestly wrote...
People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.
Wrong.
We
did listen. At no time did we try to stop Fuss for making the cupcakes
or delivering them (this would be unfair to Fuss and to the fans who
sent the cupcakes and a generally dickish thing to do). When the
cupcakes reached us, we did not refuse to take them (again, unfair to
the people who sent them). I, along with Fernando, Mark and Alistair
went down, met with Shadow Wrought, gave him some swag for being brave
enough to show up and keep us honest and took them upstairs. We took all
of the included messages out of the bags and boxes so we would not lose
them (again, cuz we're listening). We did not throw them away, ignore
them till they got stale or not use them as what they are, food. We
chose not to eat them and gave them to a needy charity.
The
message REACHED us. Whether we ate the cupcakes, threw them in teh
garbage or donated them to charity is secondary to us getting the
message, right? If we had (somehow) frozen time, put them in a display
case for all time as a reminder of the message sent by fans, this would
have been the same thing.
Us actually eating the cupcakes or not
should not have been the issue. The issue was fans creatively sent us a
message expressing their love for Mass Effect as a franchise, but
dislike over the endings. This message was delivered to us and we got it
loud and clear.
Chris Priestly wrote...
Blunt and honest. Why aren't all posts by BW staff like this?
In
all honesty it is because we are a business. What we say and do when we
interact with the public matters and will be remembered. As such we
make sure that our replies for things are worded carefully and
correctly. That is why many times you will see a "PR" style message out
of me or other staff.
Still.... every once in a while... I go rogue. PR hates me.
Modifié par Lili77, 29 mars 2012 - 10:50 .




Ce sujet est fermé
Retour en haut





