192 réponses à ce sujet

[The Ole Ultra Violence]

www.gamepur.com/news/7426-fans-filing-ftc-complaints-against-ea-after-mass-effect-3-ending.html

Okay, I think this is extreme

Asking for a new ending on the grounds of bad quality or disappointment
is one thing, but this is getting dangerously close to economic extortion. In
the end, Bioware has the right to end the game any way they want. I don’t like
the ending, I’d like them to reconsider, and I’m in full support of us making
that known to them, including the fact that we don’t want to play without one.



But in the end, this is just a game, and I don’t think it’s worth causing
potential harm to the company, especially since
they haven’t said that they won’t release a new ending. Getting a new ending
won’t mean anything if we force them to do it.



Another problem I have is that this is a slippery slope. What happens if a game
turns out BETTER than we expected, but there is one small feature that gets cut
out right before launch?  Nobody really
cares, except this one person, who files a lawsuit against the company for
false advertising.



Whatever the law may or may not state, we all know the law isn’t always right,
and just because we CAN do something, it doesn’t mean we should.

What about you guys, do you think this is okay, do the actions of Bioware and EA warrant a legal response?

[k177sh0t]

Slowpoke

[Overule]

It's been discussed. We're not especially concerned or interested.

[tomcplotts]

I think some fans need a lot more medication than they're taking. I've never seen a larger unhinged gamer population than on this board. Fortunately, there's a lot of good posters here to offset much of that.

I'm not a fan of the endings myself, but there are som epeople here who need some serious psychiatric help.

And thanks for wasting an already burdened FTCs time to indulge your psychosis. You know, because there's just not enough actionable real fraud out there that needs to be dealt with first.

[Xilizhra]

Getting a new ending
won’t mean anything if we force them to do it.

Er, why?

[General User]

This isn't just extreme, it's abuse of the system! The Retake movement is between us fans and EA/Bioware. The American government is not involved and should not be.

That said, Better Business Bureau complaints might be fair though.

[Gatt9]

The Ole Ultra Violence wrote...

www.gamepur.com/news/7426-fans-filing-ftc-complaints-against-ea-after-mass-effect-3-ending.html

Okay, I think this is extreme

Asking for a new ending on the grounds of bad quality or disappointment
is one thing, but this is getting dangerously close to economic extortion. In
the end, Bioware has the right to end the game any way they want. I don’t like
the ending, I’d like them to reconsider, and I’m in full support of us making
that known to them, including the fact that we don’t want to play without one.



But in the end, this is just a game, and I don’t think it’s worth causing
potential harm to the company, especially since
they haven’t said that they won’t release a new ending. Getting a new ending
won’t mean anything if we force them to do it.



Another problem I have is that this is a slippery slope. What happens if a game
turns out BETTER than we expected, but there is one small feature that gets cut
out right before launch?  Nobody really
cares, except this one person, who files a lawsuit against the company for
false advertising.



Whatever the law may or may not state, we all know the law isn’t always right,
and just because we CAN do something, it doesn’t mean we should.

What about you guys, do you think this is okay, do the actions of Bioware and EA warrant a legal response?

The actions warrant a response,  in fact,  this and many other actions by more than just EA warrant a response...

-Endings misrepresented,  and if they had been accurately described,  would have influenced the purchasing decisions.

-Repeated official statements that one could achieve the optimal ending without playing Multiplayer,  but as yet there doesn't seem to be any possible way,  again a major factor in a purchasing decision.

-Day 1 DLC being on the disc could present a legal issue as the packaging does not declare to the user that not all content on the disc is accessible for the stated purchase price.  The customer doesn't find out until he reaches the register,  or perhaps until after purchase,  that he's required to pay more to access everything on the disc.

-The question of why Reviewers didn't mention some of the above,  and why the huge delta between "Professional" reviewers and customers,  the practices the companies engage in,  and how they relate to the established Payola laws.

-The Origin requirement and it's legality.

-The larger issue,  such as the Skyrim reviews that neglected to mention a gamekilling bug,  indicating a widespread agreement between publishers and reviewers to misrepresent and mislead consumers.

-I know for a fact that one big game company (Not EA),  keeps lists of people to ban,  bans them at opportune times,  and then uses shill accounts to make the game appear more popular than it is.

The Industry desperately needs investigated,  I'd venture alot of what goes on here isn't legal.

Edit:

Almost forgot Dead Space 2,  content held hostage on the disc you purchase,  which you don't know at the time of purchase,  and have to give them $10 more just to get everything on the disc you already paid for.  If you bought a PC copy,  you can never get access to everything you paid for.

Modifié par Gatt9, 18 mars 2012 - 06:36 .

[AkiKishi]

His choice. He's within his rights to do so.

[Navasha]

Lost all respect for the Retake movement when this happened. Nothing says temper tantrum that asking government to rewrite the endings on things which they disagree.

Don't like the ending to 'Lost'? File a complaint.
Don't like that a TV series was pulled off the air before resolving any of the plot twists? File a complaint.

[thunderhawk862002]

The Ole Ultra Violence wrote...

www.gamepur.com/news/7426-fans-filing-ftc-complaints-against-ea-after-mass-effect-3-ending.html

Okay, I think this is extreme

Asking for a new ending on the grounds of bad quality or disappointment
is one thing, but this is getting dangerously close to economic extortion. In
the end, Bioware has the right to end the game any way they want. I don’t like
the ending, I’d like them to reconsider, and I’m in full support of us making
that known to them, including the fact that we don’t want to play without one.



But in the end, this is just a game, and I don’t think it’s worth causing
potential harm to the company, especially since
they haven’t said that they won’t release a new ending. Getting a new ending
won’t mean anything if we force them to do it.



Another problem I have is that this is a slippery slope. What happens if a game
turns out BETTER than we expected, but there is one small feature that gets cut
out right before launch?  Nobody really
cares, except this one person, who files a lawsuit against the company for
false advertising.



Whatever the law may or may not state, we all know the law isn’t always right,
and just because we CAN do something, it doesn’t mean we should.

What about you guys, do you think this is okay, do the actions of Bioware and EA warrant a legal response?

That wasn't me but I also filed on the ending.  Why did I file?  The poor lack of customer service in response to the consumers problems was a big reason.  I may have been influenced to file because I didn't like the ending, however the complaint was about false advertisement.  What they said repeatedly in advertisements and interviews did not match the end product.  Pure and simple.

They could have given me multiple poor endings that diverged wildly and I wouldn't have filed a complaint.  It is not extreme, it is exercising a customer's rights.   For my restitution I wanted an explanation on how the product matched the advertisments/interviews or for them to remove the false statements from their advertisements.  Nowhere in my complaint did I ask for a better ending.  However, if people want their money back as part of the restitution that would be fine as well.

I'll repeat that one more time.  My complaint is based on false advertising, not the quality of the endings.  As such I did not ask them to change the endings in the complaint.

Modifié par thunderhawk862002, 18 mars 2012 - 06:43 .

[nevar00]

If you are dissatisfied with a product or feel cheated (and we WERE lied to: remember 16 different endings?  The Rachni will play a huge role?  Your decisions matter? Yeah...) , you can make a complaint to the FTC. This isn't automatically starting a lawsuit against someone. It really isn't a big deal.

Modifié par nevar00, 18 mars 2012 - 06:41 .

[Cootie]

Navasha wrote...

Lost all respect for the Retake movement when this happened. Nothing says temper tantrum that asking government to rewrite the endings on things which they disagree.

Don't like the ending to 'Lost'? File a complaint.
Don't like that a TV series was pulled off the air before resolving any of the plot twists? File a complaint.

I'm pretty sure the Ending is only one small piece of the massive puzzle.
It basically boils down to mild fraud and false advertising.

[Dariustwinblade]

Wow! I am speechless.

[Piddlestick]

If you can prove the product was not fit for purpose, you stand a chance...

[Kaiser Shepard]

Xilizhra wrote...

Getting a new ending
won’t mean anything if we force them to do it.

Er, why?

Well, of course you wouldn't understand when one goes too far.

[GeneralYin]

One FTC complaint filer speaks for himself.

His response to criticism: "THIS IS NOT A LAWSUIT. THIS IS NOT SERIOUS LEGAL ACTION. This is a complaint about EA/Bioware's advertising, filed with the the organizations that handle false advertising in the U.S. As EA is the publisher, they were the appropriate people to complain about. If you don't think that exercising one of the few, civil, legal ways available to hold a company accountable is stupid or immature, that's fine. If somehow (space magic?) they actually decided to do something other than send EA an email about it, there would be a miniscule fine, that's it. There is no way that this could "tear bioware apart" or anything of the sort. If you still think I need to be called stupid or immature, then post away."

http://social.biowar...ndex/10065503/1

[Divitiacus]

Navasha wrote...

Lost all respect for the Retake movement when this happened. Nothing says temper tantrum that asking government to rewrite the endings on things which they disagree.

Don't like the ending to 'Lost'? File a complaint.
Don't like that a TV series was pulled off the air before resolving any of the plot twists? File a complaint.

Two major problems with this statement.

1) You judge everyone by one individual.
2) You ignore that he's upset about false statements made ahead of time, and not the ending in of itself in a vacuum.

[AkiKishi]

Navasha wrote...

Lost all respect for the Retake movement when this happened. Nothing says temper tantrum that asking government to rewrite the endings on things which they disagree.

Don't like the ending to 'Lost'? File a complaint.
Don't like that a TV series was pulled off the air before resolving any of the plot twists? File a complaint.

Couple of differences.

You did not buy lost until after the original screening.
Something being cancled, again that does not cost you money.

This is only about products that were advertised to certain criteria and then failed to meet them.

For example when Casey says "There will not be an A,B,C ending" and then you get to choose from three colours. That's blatently miss-selling the product which is illegal.

[Mr. Gogeta34]

Let the bashing continue. Bioware's actions should not be supported, praised, or tolerated.

Sure, that's extreme... but not illegitimate.

[Rogue Unit]

Navasha wrote...

Lost all respect for the Retake movement when this happened. Nothing says temper tantrum that asking government to rewrite the endings on things which they disagree.

Don't like the ending to 'Lost'? File a complaint.
Don't like that a TV series was pulled off the air before resolving any of the plot twists? File a complaint.

Stop talking now. You clearly don't understand why he filed the complaint in the first place.

[Blarty]

This whole thing is just plain ridiculous now, it's turning into a bigger soap opera than the game itself.

[Mr. Gogeta34]

That's what Bioware wants, let them have it... let them have all of it.^^


They wanted to intentionally screw with and polarize their loyal fans instead of providing a worthy set of endings.  This is simply basking in that success.

Modifié par Mr. Gogeta34, 18 mars 2012 - 07:01 .

[General User]

nevar00 wrote...
If you are dissatisfied with a product or feel cheated (and we WERE lied to: remember 16 different endings?  The Rachni will play a huge role?  Your decisions matter? Yeah...) , you can make a complaint to the FTC. This isn't automatically starting a lawsuit against someone. It really isn't a big deal.

Yes it is. For the complainer most of all. 

This is not a serious complaint about an abusive business practice.  This is the "grown-up" (and I mean that in the loosest possible sense) equivalent of a child tattling to teacher when she doesn't get her way on the playground.  It plays directly into the "spoiled, entitled children" image the Retake movement has to constantly work to overcome.  These complaints do far more harm than good.

If someone legitimately feels that the advertising (etc.) leading up to ME3 was misleading (and I can certainly understand why they might feel this way), and feels compelled to bring their complaints to a third party, then the Better Business Bureau is the proper organization to involve, not the American Federal Trade Commission.