192 réponses à ce sujet

[Ricinator]

 thank your for posting this OP now i can also fill it out

[General User]

AlexMBrennan wrote...

Filing Federal complaints about the ending of ME3 is irresponsible. At best. And not only are the people filing these complaints irresponsible themselves, but they're harming the Retake movement in the process.

Being from the UK I don't know about the details, but the principle is sound. I'm no expert and cannot judge if the situation constitutes a breach of regulations, so reporting it to the appropriate authority and letting them decide seems like a good idea.

And if you think that it will harm Retake Mass Effect then, well, you're a bit short-sighted - you're message to EA being that you're willing to waive legal rights as long as they make a DLC ending you enjoy.

I left the UK before I was a teenager.  So I honestly don't remember if we have any equivalent of the Better Business Bureau like they do here in the US.  But basically BBB's are member supported organizations that exist to help resolve and mediate customer-business disputes and promote ethical business practices.  If any 3rd party organization should get involved (and I'm not saying one should in the first place) in should be the BBB, not an agency of the Federal government.

There's also principle that when a consumer is dissatisfied with particular product they have purchased, it is incumbent upon them to exhaust all avenues of private redress before involving the authorities.  The truth is that the nature of the complaints about ME3 simply do not rise to the level of being worthy of note by official Federal authorities.  Any thoughtful, intelligent, responsible consumer should recognize that.  So the question becomes: is the Retake movement a movement of thoughtful, intelligent, responsible consumers or not?

Modifié par General User, 18 mars 2012 - 07:52 .

[Mr. Gogeta34]

Akka le Vil wrote...

I think it's insane and I think it's bad for art in general. Art should be made by the creator, in the manner he sees fit, not be dictated by polls - design by popularity has never been anything but crap.

But another part of my mind think that it'd just be karmic justice to have publishers being bitten in the @ss by their marketting lies, and that money-driven art is no better than popularity contest art.

In other words : I think it's stupid, but I'll chuckle if EA & co get bruised by it.

The "art" side isn't what's being reported... it's the false advertising practices.  I don't think they have much of a chance... but it's the thought that counts.

Modifié par Mr. Gogeta34, 18 mars 2012 - 07:49 .

[The Ole Ultra Violence]

Xilizhra wrote...

Getting a new ending
won’t mean anything if we force them to do it.

Er, why?

Because it probably won’t be very good. You can’t force
artistic inspiration. If they make a new ending, it needs to be because they
change their mind, and I wouldn’t be surprised to find that some of the other members
of the company disagree with way the game ended.

[thunderhawk862002]

General User wrote...

AlexMBrennan wrote...

Filing Federal complaints about the ending of ME3 is irresponsible. At best. And not only are the people filing these complaints irresponsible themselves, but they're harming the Retake movement in the process.

Being from the UK I don't know about the details, but the principle is sound. I'm no expert and cannot judge if the situation constitutes a breach of regulations, so reporting it to the appropriate authority and letting them decide seems like a good idea.

And if you think that it will harm Retake Mass Effect then, well, you're a bit short-sighted - you're message to EA being that you're willing to waive legal rights as long as they make a DLC ending you enjoy.

I left the UK before I was a teenager.  So I honestly don't remember if we have any equivalent of the Better Business Bureau like they do here in the US.  But basically BBB's are member supported organizations that exist to help resolve and mediate customer-business disputes and promote ethical business practices.  If any 3rd party organization should get involved (and I'm not saying one should in the first place) in should be the BBB.

There's also principle that when a consumer is dissatisfied with particular product they have purchased, it is incumbent upon them to exhaust all avenues of private redress before involving the authorities.  The truth is that the nature of the complaints about ME3 simply do not rise to the level of being worthy of note by official Federal authorities.  Any responsible consumer should recognize that.

Sometimes you need to cut out the middle man to get some answers.  Plus I'm sure everyone would agree the quality of customer response has been poor across the board.  All everyone is getting is pure generic level responses to consumers filing a complaint.  If a product isn't as advertised a company should come right out and address it head on.  Bioware/EA are deflecting everything or indirectly responding.  10+ days without giving a proper response is bull no matter what the product is.

[AkiKishi]

The UK version is called the Office of Fair Trade (OFT).

These places exist for this purpose. There is nothing trivial about it like "It's only a video game".

[Straw_foot]

Bad move. I'm a fan of Bioware, I want new endings as much as anyone else (Haven't even replayed the game once until they do) but come on. This is the company that gave us the games in the first place, some of you guys are taking this way too far.

I do not condone this at all.

[General User]

thunderhawk862002 wrote...

General User wrote...

AlexMBrennan wrote...

Filing Federal complaints about the ending of ME3 is irresponsible. At best. And not only are the people filing these complaints irresponsible themselves, but they're harming the Retake movement in the process.

Being from the UK I don't know about the details, but the principle is sound. I'm no expert and cannot judge if the situation constitutes a breach of regulations, so reporting it to the appropriate authority and letting them decide seems like a good idea.

And if you think that it will harm Retake Mass Effect then, well, you're a bit short-sighted - you're message to EA being that you're willing to waive legal rights as long as they make a DLC ending you enjoy.

I left the UK before I was a teenager.  So I honestly don't remember if we have any equivalent of the Better Business Bureau like they do here in the US.  But basically BBB's are member supported organizations that exist to help resolve and mediate customer-business disputes and promote ethical business practices.  If any 3rd party organization should get involved (and I'm not saying one should in the first place) in should be the BBB.

There's also principle that when a consumer is dissatisfied with particular product they have purchased, it is incumbent upon them to exhaust all avenues of private redress before involving the authorities.  The truth is that the nature of the complaints about ME3 simply do not rise to the level of being worthy of note by official Federal authorities.  Any responsible consumer should recognize that.

Sometimes you need to cut out the middle man to get some answers.  Plus I'm sure everyone would agree the quality of customer response has been poor across the board.  All everyone is getting is pure generic level responses to consumers filing a complaint.  If a product isn't as advertised a company should come right out and address it head on.  Bioware/EA are deflecting everything or indirectly responding.  10+ days without giving a proper response is bull no matter what the product is.

I'm sure that it didn't escape you that, in this case both the FTC and the BBB would be "middle men."

[P47 ace]

little extrem but if it work i wont complain

[thunderhawk862002]

General User wrote...

thunderhawk862002 wrote...

General User wrote...

AlexMBrennan wrote...

Filing Federal complaints about the ending of ME3 is irresponsible. At best. And not only are the people filing these complaints irresponsible themselves, but they're harming the Retake movement in the process.

Being from the UK I don't know about the details, but the principle is sound. I'm no expert and cannot judge if the situation constitutes a breach of regulations, so reporting it to the appropriate authority and letting them decide seems like a good idea.

And if you think that it will harm Retake Mass Effect then, well, you're a bit short-sighted - you're message to EA being that you're willing to waive legal rights as long as they make a DLC ending you enjoy.

I left the UK before I was a teenager.  So I honestly don't remember if we have any equivalent of the Better Business Bureau like they do here in the US.  But basically BBB's are member supported organizations that exist to help resolve and mediate customer-business disputes and promote ethical business practices.  If any 3rd party organization should get involved (and I'm not saying one should in the first place) in should be the BBB.

There's also principle that when a consumer is dissatisfied with particular product they have purchased, it is incumbent upon them to exhaust all avenues of private redress before involving the authorities.  The truth is that the nature of the complaints about ME3 simply do not rise to the level of being worthy of note by official Federal authorities.  Any responsible consumer should recognize that.

Sometimes you need to cut out the middle man to get some answers.  Plus I'm sure everyone would agree the quality of customer response has been poor across the board.  All everyone is getting is pure generic level responses to consumers filing a complaint.  If a product isn't as advertised a company should come right out and address it head on.  Bioware/EA are deflecting everything or indirectly responding.  10+ days without giving a proper response is bull no matter what the product is.

I'm sure that it didn't escape you that, in this case both the FTC and the BBB would be "middle men."

While it adds to the process, you are more likely to get an adequate response to using them.   Right now Bioware/EA are doing little more than saying stay with us, or we'll have content you're sure to love, or we appreciate your concerns is there anything else you liked about it?

[General User]

BobSmith101 wrote...

The UK version is called the Office of Fair Trade (OFT).

These places exist for this purpose. There is nothing trivial about it like "It's only a video game".

That's the UK equivalent of the FTC (more or less), but is there one of the BBB?  I can't seem to find one.  Plenty of consumer advocating groups certainly, and professional organizations of course.  But I'm starting to think that BBB's of the sort they have here in America might be unique to America.

[JerkyJohnny14]

liesandpropaganda wrote...

that's a whole new level of butthurt

Sure is. Sitting this one out......

[General User]

thunderhawk862002 wrote...
While it adds to the process, you are more likely to get an adequate response to using them.   Right now Bioware/EA are doing little more than saying stay with us, or we'll have content you're sure to love, or we appreciate your concerns is there anything else you liked about it?

And the proper response to such non-statements is not to involve the authorities but to politely, firmly, and contiunally bring your concerns to (itc) EA/Bioware's attention.  You must refuse to sit down, shut up, or go away until your concerns have been dealt with to your satisfaction.  Or, put another way, the proper thing to do is to: HOLD THE LINE. 

(sending a few bucks to Child's Play wouldn't hurt either)

Modifié par General User, 18 mars 2012 - 08:08 .

[The Ole Ultra Violence]

GeneralYin wrote...

One FTC complaint filer speaks for himself.

His response to criticism: "THIS IS NOT A LAWSUIT. THIS IS NOT SERIOUS LEGAL ACTION. This is a complaint about EA/Bioware's advertising, filed with the the organizations that handle false advertising in the U.S. As EA is the publisher, they were the appropriate people to complain about. If you don't think that exercising one of the few, civil, legal ways available to hold a company accountable is stupid or immature, that's fine. If somehow (space magic?) they actually decided to do something other than send EA an email about it, there would be a miniscule fine, that's it. There is no way that this could "tear bioware apart" or anything of the sort. If you still think I need to be called stupid or immature, then post away."

http://social.biowar...ndex/10065503/1

Thnk you, I looked around the forums a bit and didn't see this post.

EDIT: Just now found the search bar, egg on my face I guess:pinched:

[whiteraider]

General User wrote...

BobSmith101 wrote...

The UK version is called the Office of Fair Trade (OFT).

These places exist for this purpose. There is nothing trivial about it like "It's only a video game".

That's the UK equivalent of the FTC (more or less), but is there one of the BBB?  I can't seem to find one.  Plenty of consumer advocating groups certainly, and professional organizations of course.  But I'm starting to think that BBB's of the sort they have here in America might be unique to America.

The ASA (Advertising Standards Agency), Consumer Direct, and local Trading Standards are the UK versions, and they will have local versions through out the EU, as consumer trading laws are largely set by the EU, and implemented locally.

[Atakuma]

EA has been reported multiple times in the past and nothing has come of it. Don't expect things to be any different this time.

[General User]

whiteraider wrote...

General User wrote...

BobSmith101 wrote...

The UK version is called the Office of Fair Trade (OFT).

These places exist for this purpose. There is nothing trivial about it like "It's only a video game".

That's the UK equivalent of the FTC (more or less), but is there one of the BBB?  I can't seem to find one.  Plenty of consumer advocating groups certainly, and professional organizations of course.  But I'm starting to think that BBB's of the sort they have here in America might be unique to America.

The ASA (Advertising Standards Agency), Consumer Direct, and local Trading Standards are the UK versions, and they will have local versions through out the EU, as consumer trading laws are largely set by the EU, and implemented locally.

I don't know.  I tlooks like even those are government agencies. 

The American style Better Business Bureau's are different in that they are private corporations that exist for the express purpose of resolving customer-business disputes and promoting ethical business practices.  As such, the BBB provides an alternate (and often preferable, especially in a case like this) means of addressing dissatisfied customer's concerns. 

[Aargh12]

Guy who filled the complaint must be Renegade.

I like his style

[schythe1]

The Ole Ultra Violence wrote...

Xilizhra wrote...

Getting a new ending
won’t mean anything if we force them to do it.

Er, why?

Because it probably won’t be very good. You can’t force
artistic inspiration. If they make a new ending, it needs to be because they
change their mind, and I wouldn’t be surprised to find that some of the other members
of the company disagree with way the game ended.

To be fair it wouldn't be good anyway.

[Faust1979]

all this is, is just people complaining because they didn't get the ending they made up in their head, the people that hated the ending were always bound to be angry about something

[submarinex1]

thunderhawk862002 wrote...

One last thought, Toyota advertises that all in working order or your money back. If you live in Alaska and the only thing that isn't working is the heater. Are you going to try and get them to fix it or get your money back. However, if you are in Texas are you going to bother trying to get them to fix the heater if you really don't care about it? Some people will and some people won't. If you're in Alaska there would probably be a greater proportion of people to get Toyota to fix the problem.

 

you would have to check if a heater on a toyota comes under resonable use as someone who has it on all the time might be different to someone who uses it once in while in texas.

36 months/36,000 miles (all components other than normal wear and maintenance items).

but i take it you checked that already before using that as an example. 

[Dreez]

Piddlestick wrote...

If you can prove the product was not fit for purpose, you stand a chance...

Its easy to prove.  Through all this time, we have been told by Bioware that the way we
play ME 1 & 2 will have have a great effect of the ending on the entire series.
You all know this.   But no matter how you play the games, the ending stays the same
with VERY little variations.  This is false adventisement, and i fully endorse a possible
lawful action against both Bioware and EA , especially Bioware since they have gone
from being very good game-developers to nothing by moneygrubbing hoes.

I will not buy ME3,  i am working on spreading the review of ME3 by Angry Joe on
any Youtube video and warn everyone to buy this heap of crap.

Both Bioware and EA needs to be slapped in the face... HARD, for doing this.

[Tazzmission]

the ftc is gona laugh and tell the guy to leave because they do in fact have real legitimate concerns to worry about instead of 5 minutes of digital pain that fans say they feel

[Justicar]

If it gets their attention, why not?

Then again, will it? >_>