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Where is the technical help for Mass Effect bought on Origin?


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4 réponses à ce sujet

#1
Dlokir

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Hi, I wanderered a long time to try find what to do: I have Mass Effect 1 and Mass Effect Pinnacle Station in Origin. I installed today Mass Effect 1 in Origin. Then bought Pinnacle Station in origin too.

The Pinnacle Station installation runs and at end it just says "The installation failed". In installation log it seems fail on a license check but I just installed ME1 and provided the key origin send me.

I have no idea where I could request help or refund at Origin. Anybody has a link? Thanks for any help.

#2
BattleRaptor

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You cant... but if you find a way I would love to hear it(that doesnt involve international phone calls).

Me3 wouldnt work I had to crack it.. I ended up taking it back yesterday because of the ending anyways and after a big enough shouting match at Ebgames got my money back.

My account is screwed all my games have disapeared from it and the only thing I have left is the DLC for ME2.

Cant contact ANYONE to fix it.

Best of all.. you cant post in the ME3 forums including the Technical HELP without a registered game.. way to go bioware way to go EA.

All my games with linked to my account have disappeared.
Bioware and EA dont give a crap however.. they got my money why should it matter that my Games are gone?
Except DA2 which btw is the one game I wouldnt care if it disappeared.

Blah.

Just had it with Bioware/EA due to all this.

#3
Dlokir

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I have quoted in my files an account for EA technical help alas I didn't quote the url and can't see something in my bookmarks. At least there was something like one or two years ago, but perhaps not anymore.

I hardly believe there's no support at least to complain to Origin that sold me the stuff. The shipping email mention to contact the client service but not link and I found nothing in Origin.

If someone could help on that.

#4
Dlokir

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Now I have registered in this site ME2 I see the technical forum for ME1&2.

But I tried another methoed : help.ea.com
Then clic tthe huge button to the right "talk to a game advisor". For Mass effect 1 I got a form to fill for support, the response will be by email, I'll see.

Modifié par Dlokir, 19 mars 2012 - 12:46 .


#5
BattleRaptor

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you wont get a response.. but good try