284 réponses à ce sujet

[Jim Darksworn]

Any conventional gaming journalists at the big sites are going to do their best to make us look like "angry entitled madmen gamers" anyway. Regardless of what is done.
It's in their financial interest to do so.

Stop worrying about this one thing, its hardly going to make any difference either way.

[Esquin]

Oh yeah. This is gonna go well.

See bioware. See what happens when you let the fire burn while trying to figure out the best way to put it out? Eventually people start burning all your stuff. You should have just thrown some water on it at the start. Then this wouldn't be happening.

[Vigil_N7]

$60,000+ has been raised for a good cause as a result of customer dissatisfaction, any gamer who does not at least respect our misgivings with bioware is quite frankly an idiot.

[Linus108]

Well regardless, I think people are making too much about this. Guarantee this will go away by next week, and no one will even care. It's ONE guy.

[shurryy]

"Wow! This seems like a big deal! I'm just going to turn my back away and dismiss it's existence and continue with the movement."

[Painaid]

I don't see the problem with it. The FTC was created for consumer complaints. And he has every right to file a grievance if he feels he as lied and cheated to by EA/BioWare. And technically he is right, they did NOT hold up to any of the promises they had told us at all.

Agree or disagree, but it's the guy's right to do as he sees fit.

[Jobasha]

One person's actions are one person's actions.

[Archer]

Painaid wrote...

I don't see the problem with it. The FTC was created for consumer complaints. And he has every right to file a grievance if he feels he as lied and cheated to by EA/BioWare. And technically he is right, they did NOT hold up to any of the promises they had told us at all.

Agree or disagree, but it's the guy's right to do as he sees fit.

Well said.

Although to be honest i have no idea what the FTC is myself. Would the UK equivilant be Trading Standards?

[Esquin]

eveynameiwantisfekintaken wrote...

Painaid wrote...

I don't see the problem with it. The FTC was created for consumer complaints. And he has every right to file a grievance if he feels he as lied and cheated to by EA/BioWare. And technically he is right, they did NOT hold up to any of the promises they had told us at all.

Agree or disagree, but it's the guy's right to do as he sees fit.

Well said.

Although to be honest i have no idea what the FTC is myself. Would the UK equivilant be Trading Standards?

Yes. Or the ACCC in Australia. Just incase anyone is taking notes and wants to file something of their own.....

[Avaric4]

The Angry One wrote...

A consumer made an FTC complaint, and the FTC will decide if it's valid or not.
Whatever comes of it, it has little to do with the rest of us.

*see above statement*

[General User]

victoriakm wrote...

BobbyTheI wrote...

General User wrote...
He's using a Federal system meant to protect consumers from real fraud to complain about a game he didn't like.  Calling him crazy and not taking him seriously would be doing him (and every else in the Retake movement) a kindness.

Yes, exactly.  Seriously, I'm hoping for a new ending as much as you folks, but stuff like this is counter-productive and makes us look foolish.

People saying that this is a valid complaint have no idea what they're talking about.  If Mass Effect 3 didn't start up at all, or caused damage to your system when you used it, that would be a valid reason to file an FTC complaint.  But if the director of a movie calls his film an "action thrill-ride that will blow you away," and you find it a dull, cliche-ridden mess, you don't file a complaint with the government about it.

Seriously, I know we're all upset, but the sooner we distance ourselves from this silliness, the better.

Except that you are dismissing this man much in the same way others are dismissing the entire RETAKE idea, without attempting to properly understand the issue.

It isn't silliness to seek recourse if you feel that your rights as consumer have been violated.

You may disagree with him (as I do) but please, don't just toss him to the side as silly.

A luxury entertainment product that fails to live up to the expectations regarding the plot (ie not the functionality of the actual product) that someone built in their own mind based on advertising or (even worse) a handful of developer statements is hardly a violation of a consumer's rights.

And filing a complaint like this with a federal agency is not "seeking recourse."  It is a childish and utterly irresponsible abuse of the system.

[idunhavaname]

People like you makes everyone in the retake movement look bad.

[Bullseye_Sally]

This isn't good. We are a community and when one of us fails we all fail, when one of us succeeds we all succeed. It would be good for us to remember that. I'm very disappointed with whoever filed that complaint.

[General User]

victoriakm wrote...

General User wrote...

victoriakm wrote...

General User wrote...

nitefyre410 wrote...

I'm going to say this again.. The FTC is a legit consumer tool used to file complaints by consumers(that would us BTW) when they feel a company(Biowere/EA) is in engaging an unfair or deceptive business practice. This is not some loon asking for a law suit.. he is using a tool for consumers that is put their with his tax dollars(another thing Game Informer seemed to miss). How they are spinning this is in their favor and I'm will to bet that is EA doing that is getting spun that way. Either way this gentlemen that filed that complaint is well with his rights do so. It just like the Better Business Bureau... please lets stop defending EA/Bioware they are our friends or people its business... nothing more. Being so it subject the same criticism as any other business.

Wrong.  The BBB is a private organization that exists specifically to resolve and mediate disputes of this nature.  The FTC is a federal agency meant to handle actual malfeasance.  Bringing one's concerns to the BBB might be appropriate in this case, filing a complaint with the FTC is most certainly over the line.

Sorry, but you are incorrect in your characterization of the mission of the FTC.  Check their website.

I'm right.

" Our Mission
To prevent business practices that are anticompetitive or deceptive or unfair to consumers; to enhance informed consumer choice and public understanding of the competitive process; and to accomplish this without unduly burdening legitimate business activity.
History of the FTC
When the FTC was created in 1914, its purpose was to prevent unfair methods of competition in commerce as part of the battle to “bust the trusts.” Over the years, Congress passed additional laws giving the agency greater authority to police anticompetitive practices. In 1938, Congress passed a broad prohibition against “unfair and deceptive acts or practices.” Since then, the Commission also has been directed to administer a wide variety of other consumer protection laws, including the Telemarketing Sales Rule, the Pay-Per-Call Rule and the Equal Credit Opportunity Act. In 1975, Congress gave the FTC the authority to adopt industry-wide trade regulation rules."

Like I said: I'm right.  The complaints this bloke had about ME3 simply do not rise to this level.

Modifié par General User, 18 mars 2012 - 11:46 .

[Sevorast]

Samuel_Valkyrie wrote...

Calm down, everybody

It's one man who did that, and it;s a legitimate consumer tool. Nothing is overboard.

Just hold the line.

This

Also to those mentioning the BBB ... Nither BioWare nor EA are registered or accredited by  the BBB. Complaining to the BBB about Bioware or EA is about as productive as complaining to your mother about  Bioware or EA.

Modifié par Sevorast, 18 mars 2012 - 11:50 .

[wulf3n]

General User wrote...
A luxury entertainment product that fails to live up to the expectations regarding the plot (ie not the functionality of the actual product) that someone built in their own mind based on advertising or (even worse) a handful of developer statements is hardly a violation of a consumer's rights.

And filing a complaint like this with a federal agency is not "seeking recourse."  It is a childish and utterly irresponsible abuse of the system.

That's for the FTC to decide!

[Grasich]

Bullseye_Sally wrote...

This isn't good. We are a community and when one of us fails we all fail, when one of us succeeds we all succeed. It would be good for us to remember that. I'm very disappointed with whoever filed that complaint.

This. We need to show a united Consensus. Random people doing over-the-top things makes US look bad.

Hold the line.

[wulf3n]

Grasich wrote...

Bullseye_Sally wrote...

This isn't good. We are a community and when one of us fails we all fail, when one of us succeeds we all succeed. It would be good for us to remember that. I'm very disappointed with whoever filed that complaint.

This. We need to show a united Consensus. Random people doing over-the-top things makes US look bad.

Hold the line.

How is someone utilizing their right as a consumer over the top?

it's not this that's making you look bad, attacking it is.

[Dussan2]

The Angry One wrote...

A consumer made an FTC complaint, and the FTC will decide if it's valid or not.
Whatever comes of it, it has little to do with the rest of us.

yeah but perception is everything when you're anonymoous on the internet. 

This unfortunately reflects on us all.

[General User]

Painaid wrote...
I don't see the problem with it. The FTC was created for consumer complaints.

Not quite, but close.  The the FTC was created to protect consumers from fraud, abuse, and malfeasance.  To that end they handle and look into consumer complaints. 

Painaid wrote...
And technically he is right, they did NOT hold up to any of the promises they had told us at all.

That's a matter of opinion.  If he purchased a copy of ME3 that was non-functional or some such, then he'd have a legitimate gripe (if his retailer didn't offer an exchange or refund that is).  Dissatisfaction with the plot of entertainment products is simply not on the same level.

Painaid wrote...
And he has every right to file a grievance if he feels he as lied and cheated to by EA/BioWare.

Agree or disagree, but it's the guy's right to do as he sees fit.

At least as far as I'm concerned, this much is not in dispute.

Modifié par General User, 19 mars 2012 - 12:00 .

[Sainta117]

Yeah, for my money that's taking it too far, but I just don't see them acting on it, although in the off chance that they do, that would be an interesting development. I wonder what the impact on the industry would be if they actually investigated the case, merit-less as it probably is.

[General User]

wulf3n wrote...

General User wrote...
A luxury entertainment product that fails to live up to the expectations regarding the plot (ie not the functionality of the actual product) that someone built in their own mind based on advertising or (even worse) a handful of developer statements is hardly a violation of a consumer's rights.

And filing a complaint like this with a federal agency is not "seeking recourse."  It is a childish and utterly irresponsible abuse of the system.

That's for the FTC to decide!

The FTC will indeed ultimately be the agency to make the decision but this is a matter of public concern and open for comment.  As intended by the way.

[wulf3n]

General User wrote...
 the plot of entertainment products is simply not on the same level.

Why not?
does it not affect ones enterainment?

If certain aspects of the plot have been promised but not delivered is that not fraudulent?

[Andy379]

Eterna5 wrote...

WhiteVV1ings wrote...

Yep, his FTC effort won't go through. I wouldn't worry about it tainting our movement to seriously.

Your movement is already beyond tainted, I don't see the problem. 

[Nostradamoose]

The guy's bat**** crazy if he actually believes the FTC will believe that.

Heck, Bioware and EA did nothing wrong relating to their promises, they simply did not fulfill as much as we'd like.

Plus, ever heard a complaint about a movie not being "epic" enough while it had been advertised as such?



Bat **** lunacy... Doesn't get any more guano than that