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Filing an FTC complaint is not immature, extreme or out of bounds...


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#51
Guest_XxTaLoNxX_*

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Farbautisonn wrote...

AJRimmsey wrote...
Are you also afraid of something since you feel a need to make personal attacks on these people with this frequency?

- Because you dont right? :whistle:


Backwards Jedi mindtrick... you didn't see anything... these are not the bots you are looking for... :whistle:

#52
Scoob

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XxTaLoNxX wrote...

Farbautisonn wrote...

AJRimmsey wrote...
Are you also afraid of something since you feel a need to make personal attacks on these people with this frequency?

- Because you dont right? :whistle:


Backwards Jedi mindtrick... you didn't see anything... these are not the bots you are looking for... :whistle:


Please stop doing this...

#53
Thunderfurby

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Scoob wrote...

Thunderfurby wrote...

It doesn't matter if anything actually happens with the complaint, whether you agree with it or not.

The point is Bioware will now be known as the company that made a game ending so bad that it got an FTC complaint.

It's not about getting anything out of the complaint, it's about letting Bioware know that the **** they pulled is bad for their brand image.


Well not exactly, i do feel there needs to be some logic behind the complaint and since there is, i agree that the complaint was valid. Filing complaints as a means to intentionally harm a company is something i do not endorse.


Well as we've seen from the mass of pre-release twitter/press threads Bioware made promises about the game that they didn't keep.

Lets say you brought a freezer because the advertisement told you it would freeze food, then when you got it home all it did was chill food and then bam, you realise it's actually a fridge with freezer labels all over it.

Then you phone the company you brought it from and they give you some vague answer like "we're aware there is some discussion among our customers about our new freezer and we are continuing to listen to your feedback" then they hang up on you and stop picking up your calls.

This is pretty much the ending to ME3.

In the case of the fridge pretenting to be a freezer, no one would think twice about making formal complaints to whomever would be able inact legal action upon the company responsible, however because all you've paid for is a video game the customers apparently have no rights when it comes to being mislead and sold a product that isn't what the company claimed they were selling you.

While I personally would never file an FTC complaint over the ending to ME3, someone felt decived enough to do so and that is their right as a consumer, whether anything will happen with it is anyones guess, maybe the furor behind the whole thing will put some weight behind the complaint, however I'm pretty hammered right now so that's anyones guess.

And I've rambled on for a bit now and forgotten where I was going with this, need some coffee.

TL:DR- ME3 is product that may have been sold with misleading advertising, the FTC is there to protect consumers against such abuse by mega-corps and it is up to them to decide whether the complaint is justified or not.

Modifié par Thunderfurby, 19 mars 2012 - 12:04 .


#54
r00tb33r

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While FTC is fair game since BioWare failed to deliver the promised features in their product, however I believe it should be unnecessary, as with cases like Apple, a large public backlash results in the company giving way to the pressure. There are other cases though, like Netflix, but it was different since price hikes and content removal were a pure money decision. I doubt the senseless ending and rushed story were a money decision for BioWare though, so I doubt that it will be the deciding factor in their decision on how to handle this fallout.

#55
Farbautisonn

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Scoob wrote...

Please stop doing this...


-We are doing nothing but holding up the guys hypocrisy for all to see. Anything wrong by that? 

#56
RoboticWater

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r00tb33r wrote...

While FTC is fair game since BioWare failed to deliver the promised features in their product, however I believe it should be unnecessary, as with cases like Apple, a large public backlash results in the company giving way to the pressure. There are other cases though, like Netflix, but it was different since price hikes and content removal were a pure money decision. I doubt the senseless ending and rushed story were a money decision for BioWare though, so I doubt that it will be the deciding factor in their decision on how to handle this fallout.

But Bioware did legally fulufill their promises...

Modifié par BlahDog, 19 mars 2012 - 12:06 .


#57
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ending must change but ftc is to far, (s)he should be left lone, just not supported

#58
Icinix

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To be perfectly honest - its probably about time the gaming industry did get treated as a serious producer / consumer industry.

Saying that games aren't serious, the FTC will laugh it off etc is only holding gaming back with that babies toy mentality.

If it wants to be ever viewed as more than that, it will need to be answerable and treated the same as every other consumer driven business.

Promises were made getting people to spend money on a product. If you feel those promises are not kept then the product failed to live up to its marketing - as such you have a right to pursue this through means available.

I'm not necessarily saying my opinion - just that this is a fair course of action.

#59
AJRimmsey

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Scoob wrote...

XxTaLoNxX wrote...

Farbautisonn wrote...

AJRimmsey wrote...
Are you also afraid of something since you feel a need to make personal attacks on these people with this frequency?

- Because you dont right? :whistle:


Backwards Jedi mindtrick... you didn't see anything... these are not the bots you are looking for... :whistle:


Please stop doing this...


you mean you actually see what they are doing ?

damn..i underestimated you.
i thought you were of thier ilk.

i will return to civility


and as a footnote might i add its those couple wrecking your fight.

Modifié par AJRimmsey, 19 mars 2012 - 12:07 .


#60
shurikenmanta

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I'm so glad Red Forman took some shrapnel to make this possible.

#61
AJRimmsey

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r00tb33r wrote...

While FTC is fair game since BioWare failed to deliver the promised features in their product, however I believe it should be unnecessary, as with cases like Apple, a large public backlash results in the company giving way to the pressure. There are other cases though, like Netflix, but it was different since price hikes and content removal were a pure money decision. I doubt the senseless ending and rushed story were a money decision for BioWare though, so I doubt that it will be the deciding factor in their decision on how to handle this fallout.


track history shows the speedy release can be laid squarely at EA`s door.

they have done it many times,and care not one jot as they are removed from the consumer.
i suspect bioware had little choice in the endings being as they are

#62
hawat333

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That idea isn't good, it's actually a waste of your time.

You paid money and got a fully working product.
That's what matters.
Honestly, don't waste your time, they will just laugh, and I'm sorry to say that, but rightfully so.

If I can make a recommendation, organize your complaints and put them in here in a polite manner. That works better. It gets heard by the people who are supposed to hear that, and you won't waste your time.

#63
Wolder88

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This could lead to some really interesting developments tbh, though I doubt it.

But lets be honest, how often do you see false promises from game companies? Personally I see them all the time in interviews. "Storyline is 40 hours long, excluding all the side-quests" comes to mind. Heck, just look at the topic regarding pre-release promises from Bioware. 

This "its just a game" mentality has to die if the gaming industry is to ever "grow up". Trends like day 1 DLC, exclusive content etc will be around as long as the customers accept it. I´m not sure the ME3 ending scandal will be enough, but its certainly something.

Modifié par Wolder88, 19 mars 2012 - 12:17 .


#64
Weskerr

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Icinix wrote...

To be perfectly honest - its probably about time the gaming industry did get treated as a serious producer / consumer industry.

Saying that games aren't serious, the FTC will laugh it off etc is only holding gaming back with that babies toy mentality.

If it wants to be ever viewed as more than that, it will need to be answerable and treated the same as every other consumer driven business.

Promises were made getting people to spend money on a product. If you feel those promises are not kept then the product failed to live up to its marketing - as such you have a right to pursue this through means available.

I'm not necessarily saying my opinion - just that this is a fair course of action.


Yes, precisely. The gaming world, as it is now, is out of control. False advertising is rampant and the review process for games is tainted with corruption and bribery. Game publishers, such as EA, are able to get away with it precisely because few people take gaming seriously enough to clamp down on unethical practices and they will continue to get away with it unless the government takes serious steps to reign them in.

It's about time something is done about this farce of an industry.  There is no justifiable reason why video games should not be held to the same ethical standards as every other sector of business.

#65
Wolder88

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Weskerr wrote...

Icinix wrote...

To be perfectly honest - its probably about time the gaming industry did get treated as a serious producer / consumer industry.

Saying that games aren't serious, the FTC will laugh it off etc is only holding gaming back with that babies toy mentality.

If it wants to be ever viewed as more than that, it will need to be answerable and treated the same as every other consumer driven business.

Promises were made getting people to spend money on a product. If you feel those promises are not kept then the product failed to live up to its marketing - as such you have a right to pursue this through means available.

I'm not necessarily saying my opinion - just that this is a fair course of action.


Yes, precisely. The gaming world, as it is now, is out of control. False advertising is rampant and the review process for games is tainted with corruption and bribery. Game publishers, such as EA, are able to get away with it precisely because few people take gaming seriously enough to clamp down on unethical practices and they will continue to get away with it unless the government takes serious steps to reign them in.

It's about time something is done about this farce of an industry.  There is no justifiable reason why video games should not be held to the same ethical standards as every other sector of business.


very well put, and I do think it will get better as the current gaming generation grows older. 

#66
MikoDoll

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I actually am starting to think that an FTC complaint wasn't wrong. I'd just think that the content of the complaint would have to be very ....very carefully outlined and I doubt the person doing the complaint did it with the sort of tact required. Did they review carefully the quotes Bioware stated when advertising the game? How well did they explain where they didn't live up to what they advertised. I think a better discussion is, can it be proven Bioware did not live up to all the claims they made when advertising the game in discussions like these. Honestly, if people keep treating gaming as a joke the companies will continue to treat gamers as a joke because they know they won't feel compelled to take serious action against them and they will make money regardless when they make fraudulent claims. It has the potential to devolve gaming and this wouldn't be the first franchise I've seen it happen to.

Now, while I'm sure people can/have argued whether or the claims are fraudulent many people's resoning here isn't even getting to that point of the discussion yet. Their minds just shut down with the simple line of "it's just a game." That game was a 60 dollar product and 70 if you bought the prothean mission for 10 dollars more. If we suppose any revised ending will also be a DLC of similar price you just paid nearly 100 dollars. You guys are consumers who have the right to demand accountability IF you can prove fraudulent claims have been made.

Modifié par MikoDoll, 19 mars 2012 - 12:29 .


#67
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I hate false advertisement as much as the next guy but the only thing that might happen is the FTC is going to tell EA to stop it and I doubt then that would mean change to an ending . I'm no lawyer so this is pretty much my opinion. Another thing is that if this fails then it could be a lot harder for the public to take this right to complain serious any more.

Interesting thing you guys should know videogames are classified under the First Amendment criteria.

#68
AJRimmsey

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Weskerr wrote...

Icinix wrote...

To be perfectly honest - its probably about time the gaming industry did get treated as a serious producer / consumer industry.

Saying that games aren't serious, the FTC will laugh it off etc is only holding gaming back with that babies toy mentality.

If it wants to be ever viewed as more than that, it will need to be answerable and treated the same as every other consumer driven business.

Promises were made getting people to spend money on a product. If you feel those promises are not kept then the product failed to live up to its marketing - as such you have a right to pursue this through means available.

I'm not necessarily saying my opinion - just that this is a fair course of action.


Yes, precisely. The gaming world, as it is now, is out of control. False advertising is rampant and the review process for games is tainted with corruption and bribery. Game publishers, such as EA, are able to get away with it precisely because few people take gaming seriously enough to clamp down on unethical practices and they will continue to get away with it unless the government takes serious steps to reign them in.

It's about time something is done about this farce of an industry.  There is no justifiable reason why video games should not be held to the same ethical standards as every other sector of business.


send that en masse to this ftc and you`ll see change fast.

sound reasoned points provable and easily upheld by EVERY gamer

#69
DOYOURLABS

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This was basically an artistic choice, a wrong/bad one, but an artstic choice none the less. Don't waste the governments time with this. It only hurts us.

#70
XRelakX

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Lol im pretty sure they have to deal with worse things than listening a complain about the ending of a game.

#71
Unschuld

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Just when I thought things couldn't get any more ridiculous... A wild "lawsuit" appears...

#72
Guest_Hello Man_*

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Just out of curiosity could some post a link or give some examples to the complaints people see valid?

#73
Icinix

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Wolder88 wrote...

Weskerr wrote...

Icinix wrote...

To be perfectly honest - its probably about time the gaming industry did get treated as a serious producer / consumer industry.

Saying that games aren't serious, the FTC will laugh it off etc is only holding gaming back with that babies toy mentality.

If it wants to be ever viewed as more than that, it will need to be answerable and treated the same as every other consumer driven business.

Promises were made getting people to spend money on a product. If you feel those promises are not kept then the product failed to live up to its marketing - as such you have a right to pursue this through means available.

I'm not necessarily saying my opinion - just that this is a fair course of action.


Yes, precisely. The gaming world, as it is now, is out of control. False advertising is rampant and the review process for games is tainted with corruption and bribery. Game publishers, such as EA, are able to get away with it precisely because few people take gaming seriously enough to clamp down on unethical practices and they will continue to get away with it unless the government takes serious steps to reign them in.

It's about time something is done about this farce of an industry.  There is no justifiable reason why video games should not be held to the same ethical standards as every other sector of business.


very well put, and I do think it will get better as the current gaming generation grows older. 


I do find it interesting as well how quick some sites are to jump down the throat of this guy or anyone looking for avenues of legitmate concerns with cries of "..its just a game." etc...while in another breath are talking about games being taken seriously as adult entertainment or even art.

#74
AJRimmsey

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Hello Man wrote...

Just out of curiosity could some post a link or give some examples to the complaints people see valid?


false advertising is valid,valid for every game released in the past 5 years

also the day 1 dlc and chopping up of games to sell as dlc is valid

price difference between retail and digital sales is another.

#75
shurikenmanta

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I guess I have to give them credit for actually putting in the effort for writing up a complaint. I think I'd get about three words in before going 'this is too much work for five minutes at the end of a game, I've got better things to do'.