314 replies to this topic

[Achelus]

Well, I'm having a couple different code related issues.

Obviously the site is not handling the pre-release traffic very well, makes me shudder for tomorrow, but here goes.

When I try to enter my code for the downloadable items (from my DA:O Collector's Edition)

I've used Firefox 3.5.4 and IE8 both unsuccessfully. Hell, I even threw in an IETab just to see.

With IE8, the site refuses to keep me logged in from one page to the next. Of course, that's probably because half the time that I try to access a page it returns 'Page cannot be displayed'.

Firefox has more success, it can at least keep me logged in. However, if I try to Redeem Promo Codes (http://social.biowar...redeem_code.php), it takes me to a blank page (no source at all).

So, I tried to register my game. The site tells me that my CE key is invalid (obviously it was sufficient for me when installing the game). I noticed, however, that the site calls for " The DA cdkey look like XXXXX-XXXXX-XXXXX-XXXXX."

My key is not. It is formatted XXXX-XXXX-XXXX-XXXX-XXXX.

I know the site says this is a beta. I don't care. If I'm required to come here and register these things, they should've been setup successfully before release.

Note: Good thing I copied this post before I hit submit, looks like the site was down briefly. Although, it doesn't appear to have resolved the issues I mentioned above.

[Lanhavoc]

Having exact same issues here.

[Sweatapodimas]

Same problem

[Sweatapodimas]

sorry duplicate post, website must be swamped.

Edited by Sweatapodimas, 03 November 2009 - 02:34 AM.

[Lord Clocks]

Double post here too.

Edited by Lord Clocks, 03 November 2009 - 03:12 AM.

[Lord Clocks]

+1, Encountering the problem here too.

[MarvelFan88]

I'm in the same boat as well

[evilhemmes]

yep here 2 got to luv EA

[MarvelFan88]

I'm in the same boat as well.

[Lord Clocks]

Using fiddler, I see the request go out and then essentially not get so much as a header response.



With wireshark you can see the request go up in a packet stream, but basically after the endpoint conversation starts, nothing, it just hangs out there.



No response comes back and either chrome or IE will then return a connectivity/DNS error because they assume that they just cant get to the server.





Request Count: 1

Bytes Sent: 1,063

Bytes Received: 0



ACTUAL PERFORMANCE

--------------

ClientConnected: 20:15:51:6680

ClientDoneRequest: 20:15:51:6690

Gateway Determination: 0ms

DNS Lookup: 0ms

TCP/IP Connect: 78ms

ServerGotRequest: 20:15:51:7490

ServerBeginResponse: 20:16:12:2660

ServerDoneResponse: 20:16:12:2660

ClientBeginResponse: 00:00:00:0000

ClientDoneResponse: 00:00:00:0000



NOTE THE LACK OF RESPONSE PROCESSING and the same-timestamp server begin/end response. That indicates an abrupt termination.



The raw session data shows the client packets going out and nothing ever coming back:



GET /redeem_code.php HTTP/1.1

Host: social.bioware.com

Connection: keep-alive

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.27 Safari/532.0

Cache-Control: max-age=0

Accept: application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5

Accept-Encoding: gzip,deflate,sdch

Cookie: se_language_anonymous=1; 754d3b148df7a597947f5556cbe06628=2496df9cee4ab694b07e1115595c0a49; biosocauth=7306e329352; SEP_Forum_last_login_date=1257216644; SEP_Forum_before_last_login_date=1257216644; s_sivo=US%3ASOCIAL%3ADRAGONAGE; s_ria=flash%20not%20detected%7Csilverlight%203.0; SEP_Forum_read_topic_ids=74035%2C73756%2C73711%2C73573%2C73679; s_cc=true; s_sq=eaproductsocialbiowarena%3D%2526pid%253DNA%25253AUS%25253AGAMES%25253ABIOWARE%25253ACOMMUNITY%25253ADRAGONAGE%25253ASOCIAL%25253ADRAGONAGE%25253AFORUM%2526pidt%253D1%2526oid%253Dhttp%25253A//social.bioware.com/redeem_code.php%2526ot%253DA

Accept-Language: en-US,en;q=0.8

Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3

[Sweatapodimas]

redeem codes worked (I think) i left out the dashes and used cap lock (not that that should matter). I saw the CE items and the Mass Effect 2 armor downloading to 100% in game but never installs. Then after entering the Shale code the downloaded CE and Armor item changed to some generic names on the download screen, very weird. Man I hope this didn't invalidate my codes. cd key still not being accepted. FYI I purchased the game from EA.

[steamtea]

I have a similar problem. Im logged in and redeemed my codes. A message says that the code has worked, but then nothing happens after that. I check the progress from inside DA but i see nothing?

Does that mean I just wasted the codes? :S

[Sweatapodimas]

redeem codes worked (I think) i left out the dashes and used cap lock (not that that should matter). I saw the CE items and the Mass Effect 2 armor downloading to 100% in game but never installs. Then after entering the Shale code the downloaded CE and Armor item changed to some generic names on the download screen, very weird. Man I hope this didn't invalidate my codes. cd key still not being accepted. FYI I purchased the game from EA.


Sorry double post it seems *sigh*

going to bed, too tired to deal. 

Edited by Sweatapodimas, 03 November 2009 - 06:19 AM.

[Incognito JC]

Same problem here, also posted on the other topic about this issue. Mine's the PC version by the way, if it makes any difference.

[Rivina]

Same boat here too.



Yay.

[Sweatapodimas]

PC version here also.

[steamtea]

Nevermind, the ingame content codes worked, its just the game that isnt registering now...

[Sweatapodimas]

did the content download AND install?

[DragonPrawn]

mine said it was successful and wrong at the same time.



The game hasn't registering it though

[DragonPrawn]

its working now

[Achelus]

Alright, I was able to use the redeem codes now too, but like DP said, it is very duplicitious and tells you that it fails and is successful. Fortunately, the latter is true.



Still no registration.



FYI: I have PC CE.

[Amaron]

I have PC CE and I entered all my codes and they have downloaded in game. I had to restart the client after entering them though. In addition they are not moving to the "installed" tab. They do show up at the journal in game though.

[Aisenhorn]

Its still not working yet.

[azt8g]

Same problem here, although i managed to get the downloadable items i'm still unable to register my games...and we can't download the toolset if the game is not registered