314 réponses à ce sujet

[Dawnhorn]

Now I just realized my Gamestop "never received a preorder bonus card". So, I don't have that. It's the least of my worries because I cannot get the registration to work anyhow. I have one account and one account only. Nothing is posting to my game and I'm assuming it's because of the registration. My DA:J, my CE redeem codes, anything...

[rodelbjerg]

Nebbs wrote...

lol ok so figured out my problem.. The EA Support Guy was sorta right, ONE of the codes I entered went through even though it said failure, it went on my main account, this was my CE code. My pre-order code also went through even though it said it failed but it applied on my OTHER account which I don't even know how it got created.

I'm assuming it was during the login/account creation issues with the site when it asked you to create your account then said that e-mail address was already in use.. must have created another account by accident and then applied the code to that one!

So now my problem is getting that secondary useless account deleted and moving my pre-order DLC to my main account. I've verified that the pre-order DLC from steam is indeed attached to this second account by downloading the content ingame and it says its authorized, but then when I log into my main account it says unauthorized (oddly enough one of the rings is authorized and one is unauthorized.. nevertheless..). I hope to god this issue can be resolved and I am going to call back EA Support tomorrow and explain the whole situation.

P.S. (For Steam versions)  FOR SOME REASON THE FORUMS IS DOUBLING UP MY "\\\\", MAKE SURE YOU ONLY USE ONE "\\\\"

If this is the same issue you are having, check your services and see if "Dragon Age: Origins Updater" is installed and running. To do this go to "Control Panel> Administrative Tools> Services"

If the service is not installed run this command in a CMD window, to do this..
Hit Windows Key+R
Type CMD
Hit Enter

---Copy this if running 64bit windows: %WINDIR%\\\\Microsoft.NET\\\\Framework\\\\v2.0.50727\\\\installutil.exe "C:\\\\Program Files (x86)\\\\Steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\daupdatersvc.service.exe"

---Copy this if running 32bit windows:
%WINDIR%\\\\Microsoft.NET\\\\Framework\\\\v2.0.50727\\\\installutil.exe "C:\\\\Program
Files\\\\Steam\\\\steamapps\\\\common\\\\dragon age
origins\\\\bin_ship\\\\daupdatersvc.service.exe"

Right click in the CMD window
Select Paste
Hit Enter

Then close the services window and open it back up, look for "Dragon Age: Origins Updater" and right click it, select "Start". Now that the service is running, start Dragon Age and login, you should now be downloading your DLC.

Thank you! Thank you! Thank you!

[that guy with hair]

Indeed no such file is there. Also, my service error is not 1053 but 1060:

DA Download Manager (DADM) Service was started!
DA Download Manager (DADM) OpenService failed (1060)

Error code 1053 means the service does not respond to start-up requests etc which meant it needs a .NET upgrade.
Error code 1060 means the DA Download Manager, as a service, does not exist/not installed etc; check a couple of posts up, probably means you have manually install it as per some instructions listed here.

[victrix]

Impulse DDE, none of the DLC codes work. Contacted Bioware and EA support, still waiting for email from both of them.



Infuriating.

[ChocoBilly]

GunslingerV wrote...

JUST GOT MY DLC DOWNLOADED AND INSTALLED WOOHOO: (after hours and hours of frustration - I basically did what many people also did: registered my promo codes on the site before registering account in-game &  logging in)



The good folks at Stardock Impulse just figured it out a few hrs ago, apparently the DAUpdaterService was not installed properly with the game. Basically here's a quick fix until a patch comes out - it uses Microsoft .NET Framework 2.0 to install the updaterservice.

First you have to get the the installutli.exe from the
C:\\\\\\\\Windows\\\\\\\\Microsoft.NET\\\\\\\\Framework\\\\\\\\v2.0.50727 directory and copy it into your dragon age \\\\\\\\ bin_ship folder. Then:

"Download this file to your dragon age\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\bin_ship folder:

http://stardock.cach...mba/service.cmd"

and then run the service.cmd

This worked for me. Got all of my stuff now.  Thank you! 

[Murkatos]

Victrix - i did the same, and contacted Impluse - let me know if you get any restitution.

[pave_ment]

Website said all codes were accepted. I still can't download anything.

the DAUpdater service is running fine.

[als3rd]

I pre-ordered this game from Amazon months ago, finally got it and am experiencing the same frustration as everyone else... You would think that a compnany of this size would have sorted out all of the bugs and have readied itself for the gigantic influx of people trying to get their promised downloadable content without their sever farm melting down like Chernobyl.  I am really P.O.'d. at this point.

[als3rd]

NOTE: You may need to refresh your wallet balance in-game before content will appear in-game.



Finally my registration code works! I am getting this message and have no idea as to "refresh my wallet balance" to make my items appear for download. Grrrrrrrrrrrrrrrrrrrrrr!

[als3rd]

OK logged into my account through game confirmed, promo code confirmed - only once is allowed - found the refresh button, but still no content! Remind me... Why did I buy this game???

[Ariella]

I was able to register at the EA site but not with the Bioware site.

[Telapicus1]

Dadvio wrote...

OK logged into my account through game confirmed, promo code confirmed - only once is allowed - found the refresh button, but still no content! Remind me... Why did I buy this game???

what so is it showing up to buy it thats what im getting

[DhcTrixt]

Is it possible to have an official reply from Bioware that told us the bug is know , and our bonus code are mot wasted ?

[Telapicus1]

yes please just admit to us you screwed up really badly this time we wont be angry we just need to know

[Staylost]

So...



Me too. I can't register miy XBox 360 version of the Collector's Edition to this site which is preventing me from uploading my characters.

[plescojo]

I was having the same problem with my DLC not showing up, I decided to Uninstall my game and reinstall, and it fixed it. When I logged back into my game client, all my DLC content was in the downloading tab, and now I have it. Hope this helps at least some of you GL!!!

[DhcTrixt]

Oh yeah , i was able tu Register my game. Still not able to redeem my bonus code tho, gogo Bioware your on the good way ! Plz , we want an official post from bioware on forum.

[Rann]

This is a pretty miserable experience on the website.  I've tried three different machines, and none of them can even maintain my login from page to page on this website, much less register the game or redeem the codes.  (I've flushed cookies, etc.)  Using IE8 in Win7 Ultimate, either 32-bit or 64-bit depending on the machine.  Hopefully this will get fixed soon...

The game is fun, at least...

[Rann]

Not even sure if my previous post made it; the website took me to "Quick Reply" after submitting the post. Can't redeem codes, can't register; how in the world did this site get rolled out?

[DhcTrixt]

Hey i have found this on another tread, its worked for me , all my DLC is installed and work. Thx to the original poster.

Windows seven user confirmed to work , dont know about xp and vista.

1.) Start button, click Run (or Windows key + R)
2.) type services.msc
3.a) locate the service Dragon Age: Origins - Content Update and make sure it's not started and is on Manual for the startup type. For some reasons your game doesn't start it (security problems?) Right click the service and click Start

Enjoy and happy hunting.

[Captainslick]

Blood dragon armor code worked. But the stone prisoner code does not : ( who do I talk to to get that fixed?

[Ikasekt]

Had problems at the start but everything is installed and working perfectly now.



PC version CE physical copy.



Everything has been stated here so no need to go through it really.



All your codes work. Just need to restart your game and log out and in.



Have fun.

[Sfarait]

Извините,но при выкупе промо кода пишется,что "Не удалось выкупить код" .

Что с этим делать?

[Komboloi]

Question: has anyone been able to successfully register the CE of the 360 version of the game?



"014633168839" (which is the UPC code off the sleeve of the game - the box is steelcase) isn't working at all.

[Sfarait]

"Unable to redeem code"What is it?