314 réponses à ce sujet

[SamAndrews]

I haven't had issues this bad since Black and White 2.

And frankly Bioware shouldn't ever have one of their games compared to Black and White.

[IhsansSchatten]

After finally being able to register an Account here I tried to redeem my two Codes (Armor & Golem), but got some strange message (which told me it didnt work while also telling me the codes where registered successfully). Unfortunately, the latter seems not to be true - neither of the contents is to be found in the in-game menu. Did I lose my donwloadable content now? -.-

[Zlarm]

Got the steam digital deluxe edition and none of the codes are working. Of course the forum isn't working very well either so it's difficult to even report a problem. Get it together guys.

[Talian Kross]

I'm still waiting on the UPS guy to deliver my stuff, but given the above registration and code redemption problems, I am wondering: Is that preventing from actually playing the game?



In other words, I don't mind waiting to register my CD-Key in my profile to add to me ever growing list since NWN, nor waiting to get my free promotional goodies, but if this means I won't even be able to play the game at all, then I'm going to be very upset.

[Kazoo]

For Steam, I entered all 3 codes in the promo key, I logged out in game and logged back in and my downloadable content is there. Might of been lucky who knows. You should enter all 3 keys even if it says it failed, it seems to work

[Killer-bot]

Working perfectly for me, inputted all the codes just in case. It said invalid but also said code accepted. Then restarted DAO and boom all items in the DLC menu.



Only lack of registering is the actual game on this site which is probably due to traffic issues.

[Yukiyasha]

Hello im having problems registering - i was having issues with my account that was a previous bioware one. I got an email saying it was registered, couldnt get past the second step of account login. I thought i did something wrong so i clicked that link in the email to deactivate my account.



Then i created this account which is new. Now when i get to the register screen to enter my code, i dont get to the part where it says account is invalid. I get nothing when i enter in the code and click register - it doesnt do anything nothing loads. Is it just website lag?



Anyone know if i screwed myself over with deactivating my previous account.

I was able to install the game and enter in the registration key fine - no problems there

But when i go to the register game on the site like i said it will not go anywhere.



Thanks for any help

[macayle]

Well out of the blue the game said it had completed the download. So now it shows the armor under content which is odd becasue i had entered the code for the fury of shale then saw the erros so stopped enterign codes

[ArabinUK]

Registered the game (standard edition), and registered Shale, but the Blood Dragon Armor fails every time.

[stryderdy]

Just a FYI:

Per EA-Support

1-  They are aware of the issues with Registration, both on the BioWare site and on the EA site, and are working to resolve the issue.
2- They Recomend that we do Not try to get our download content untill they fix the registration issue, the function might or might NOT work.

Happy Day One of Dragon Age folks 

[SnowHeart1]

Jesse van Herk wrote...

If you are experiencing issues registering your game or redeeming codes, please use the "contact us" link at the bottom of any page with details. If using that form, you can include your CDKEY and we can investigate why it's not working.

I just tried to do that.  I get a message that the verification code is invalid.  Tried three times now. 

Anyway, minus my redeem codes, here was the message I was going to submit:

I purchased the Digital Deluxe Edition of DAO from Direct 2 Drive. I have received my codes, but cannot register my game.  When I click on the Register button, nothing happens.  Nor can I redeem my promo codes for DLC -- they are listed as invalid.

Thanks for any help you guys can provide.  I know you're swamped right now.

[Nebbs]

I have the same problem, website wont recognize my preorder code =[ just says unable to recognize

[Larkai]

@ Teltail: That button worked! I can see the downloads now! Thank you!

[Nebbs]

stryderdy, where did you go to report your problem? My pre-order key has always come up invalid, while the other two came up with the fail/success. All of them haven't shown up in my game yet though.

[kekvitirae]

Same problem. I'm unable to register the game.

[AlexZandra]

Anyone found the PS3 cdkey yet? Or was my game missing it?

[Tyfreaky]

I finally got registration to work. If you cant get it to work try it again in an hour or so.

I called EA earlier and they said it was a "known" issue. So many people were trying to register that it flummaxed the beta network.


Now that the game is registered my add ons and bonus's can finally download, and I can purchase the Wardens Keep...

it only took like 6 hours to finally get things working properly... sheesh... I really wish launch days went smoother.

The only good part was that I got a a 20 dollar EA store certificate, and they only gave me that because they also messed up in shipping my order and forgot to ship the pre-order code card, with the game.

Still better than buying from Gamestop/EB...

[Jeff Rousell]

We have fixed the code redemption to show a success message when a code is redeemed. However trying to redeem the same code twice won't hurt anything but will still show an error if you have already redeemed it. We are currently working on adding a page that show which codes you currently have redeemed.



We have also fixed the game registration and games should now properly register. Please let us know if there are still problems registering Dragon Age or redeeming codes.

[wertu234]

Yeah, depending on how I type it in, it either says that the code is not valid or that the code has already been used.



It makes me mad that I paid for a game and due to restrictive DRM I can't play it.

[GhostNWN]

Same issue here.

A few hours back the Register button was completely dead too, but the button now works.



Still, it will not accept my DDE code that I copied out of the email Impulse sent me.

[TMaske]

I thought I succeeded in redeeming the items, but alas I am not - same issue as everyone.

[CySoper]

I finally got the game to register, but non of my characters nor my DLC is in the game, even though it shows me logged in...

[Koinonos]

I am getting the same issue. The BioWare Beta site won't remember my settings so I can't register the game and I can't redeem my bonus items.. I've never seen BioWare drop the ball like this, and I've been playing their games since Baldur's Gate back in 97'. Do we have an official update to this situation?