78 réponses à ce sujet

[thatdamnguyphil]

Yeah would definitely like to be reimbursed for the 200k I've lost due to issues with EA's server. Just burns my biscuit...

[Best Shinigami]

ianbionic wrote...

Same issue here. Played two silvers in a row. Both times, I earned the credits but as soon as I enetered the store (BEFORE trying to purchase anything) they disappeared. One of my party members had the same issue, but the other two didn't.

I contacted the help centre with the issue and received this response:

"Hello,

Thank you for Contacting Electronic Arts.

Please note that the credites[sic] and stats are generated by server and we do not have any access to make any changes or increase it from our end.

Please have patience and it will show correctly automatically after some time.

Should you have any further questions, please take a moment to review our Knowledge Base site at http://help.ea.com or do let us know.

Sincerely,
Kapil
Electronic Arts – World Wide Customer Experience."

Sounds like total BS to me, but maybe if enough people complain they'll actually come around to doing something about it.

I definitly haven't got anything back, and I am not holding my breath either, but I am a little heated that they would send a message like this.

[Ysurian]

Just happened to me less than 10 mins ago. One gold run = 0 xp or points, One bronze run = same thing...