First I make a topic on here (prior to PS3 getting its own section) and I get no assistance, instead I get a person suggesting that I E-mail EA's customer support, so I did.
11-11-2009
"I am trying to unlock a trophy titled "Bloodied" which requires me to finish an origin story without ever letting my main character fall in battle, I have now done this 5 times without the trophy ever unlocking.
I still get the other trophies like the ones for finishing each individual origin story but not the one Im trying to earn.
I have also noticed that on my Bioware (Social) profile that it shows my account as having unlocked that trophy yet its never come up on my game and unlock on my trophy list, how do I get credit on my PSN account for what is reflected on the Bioware profile? or is there a way so that I can unlock it again?"
11-20-2009 (No response so far)
"If anyone finally gets around to this my PSN is ZyloWolfBane
Please take a look at this, I've been trying each and every day to unlock this trophy and nothing I try has helped, I would really like to keep playing this but until the trophies work correctly I will not, this also effects future purchases of upcoming DLC."
11-29-2009 (Finally a response)
"Hello,
Thank you for contacting Electronic Arts Customer Support.
I really apologize for the inconvenience caused to you. In order to assist you with this issue, please follow the troubleshooting steps below in order to solve the issue:
- Your EA.com account name:
- Your date of birth:
- Name of the items that you are missing:
- Pre-order codes that you redeemed:
- Game's registration code:
- Store where you pre-ordered the game:
Sincerely,
Clive
EA Customer Support - Dragon Age: Origins"
11-29-2009 (I respond)
"- Your EA.com account name: (Omitted for posting)
- Your date of birth: (Omitted for posting, plus totally irrelevant to troubleshooting)
- Name of the items that you are missing: Bloodied Trophy (Not an item but a trophy)
- Pre-order codes that you redeemed: Warden's Keep,EAstore preorder bonuses,Stone Prisoner,Blood Dragon Armor
- Game's registration code:(Omitted)
- Store where you pre-ordered the game:EAstore"
11-29-2009 (They Post back)
"Hello,
Thank you for contacting Electronic Arts.
I really apologize for the inconvenience caused to you. If you found any In game issue. I would request you to visit our forum to post your comment. This forum is regularly visited by our game developer and latest updates are posted.
Go to our forum site :- http://social.bioware.com/
You will be brought to a page containing the forum direct links.
Click on the appropriate forum section under your game title.
For best results post on the Suggestions section for your title. If there is no Suggestions section post in the General section.
If there is anything else we can help you with please let us know.
Thank you,
Clive
EA Online Support."
---------------
Wow, so in other words I wont get a straight answer from anyone at all eh?
I instead get the run around from both companies and it took almost the entire month to even get this far....just wow.
Wow for shoddy QA, good job Bioware/EA
Débuté par
ZyloWolfBane
, nov. 29 2009 10:51
#1
Posté 29 novembre 2009 - 10:51





Retour en haut






