416 réponses à ce sujet

[WildcardCharlie]

KotorEffect3 wrote...

People don't deserve refunds

Says you...Amazon says we do, so deal with it.

[KotorEffect3]

Lexagg wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Except it was. Gameplay wise, the game is mediocre. Story wise - the ending nullifies the entire story pretty much, so it's a moot.

Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

[beccathelion]

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.

this

[Almostfaceman]

Get your refunds if you want 'em folks, customer satisfaction is #1 priority.

[Sublyminal]

This.... just got interesting. BW if you want to stay solvent, you better hurry the hell up and release the new ending or tell people it's on the way. Hell... even better idea, sell the damn rights to the previous bw employees that left the company.

[KelaSaar]

Wow that's crazy. Good for Amazon. Ths has to be making Bioware/EA a little nervous.

[WildcardCharlie]

KotorEffect3 wrote...


Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

Do you know what the word subjective means?

Modifié par WildcardCharlie, 20 mars 2012 - 03:59 .

[Generic Name]

detroitmechworks wrote...

Generic Name wrote...

I've got to stop buying digital downloads.

Well, Steam has been really good to me.  Even when it was my fault they gave me a refund on a game that wouldn't work on my system.  (Shoulda read the fine print.)

But as far as Origin goes?  HELL to the no.

No issue with Steam from me. Chances of getting a refund from Origin on ME3?(sorry I'm too busy laughing at what I wrote to go on).

Modifié par Generic Name, 20 mars 2012 - 04:01 .

[General Jack D. Ripper]

I bought my copy from best buy...

And I lost my receipt...

****

[Almostfaceman]

KotorEffect3 wrote...

Lexagg wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Except it was. Gameplay wise, the game is mediocre. Story wise - the ending nullifies the entire story pretty much, so it's a moot.

Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

It's cool if you don't want a refund, but different strokes for different folks.

[panamakira]

LOL War Asset gained!

[Tyrzun]

Amazon actually has the integrity that Bioware should have had from the beginning.

They saw this said

Interview with Casey Hudson (Director)
http://www.gameinfor...s-effect-3.aspx

“For people who are invested in these characters and the back-story of the
universe and everything, all of these things come to a resolution in
Mass Effect 3. And they are resolved in a way that's very different
based on what you would do in those situations.”

Interview with Casey Hudson (Director)
http://venturebeat.c...fans-interview/

“Fans want to make sure that they see things resolved, they want to get
some closure, a great ending. I think they’re going to get that.”

“Mass Effect 3 is all about answering all the biggest questions in the
lore, learning about the mysteries and the Protheans and the Reapers,
being able to decide for yourself how all of these things come to an
end.”

Interviewer: “So are you guys the creators or the stewards of the franchise?”
Hudson: “Um… You know, at this point, I think we’re co-creators with
the fans. We use a lot of feedback.”

Interview with Casey Hudson (Director)
http://www.gameinfor...PostPageIndex=2

Interviewer: [Regarding the numerous possible endings of Mass Effect 2] “Is that
same type of complexity built into the ending of Mass Effect 3?”
Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.”

“We have a rule in our franchise that there is no canon. You as a player
decide what your story is.”

And see the product delivered didn't contain any of that and realized it was false advertising and it's customers were lied to. You've gained more respect from me than I thought possible Amazon.

[Zero Hakaru]

This is just like when the NGE came out for Star Wars Galaxies.

[Quietness]

KotorEffect3 wrote...

Lexagg wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Except it was. Gameplay wise, the game is mediocre. Story wise - the ending nullifies the entire story pretty much, so it's a moot.

Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

No, gameplay is no longer a valid excuse for the narrative. This is the ending of a trilogy that has spanned years. The narritive is just as important as gameplay, and guess what narrative fell flat in such an amazing way that a company is GIVING REFUNDS because their customers are upset.

[usmack5]

interesting

[ticklefist]

Another thread was just up on this and it is very real. Within the past 30 minutes I both learned about this and finalized the refund of my PC Digital Deluxe Edition. Here is the email I received.

Hello,

Thanks for writing to Amazon.com.

Game & Software Downloads are generally not returnable after purchase. We provide this information at the time of purchase and in the Amazon Games & Software Downloads Terms of Use.

I've made an exception to our return policy and issued a refund in the amount of $79.99.

This refund should go through within the next 2 to 3 business days and will appear as a credit on your next credit card billing statement.

Thanks for using Game & Software Downloads. We look forward to seeing you again soon.

Did I solve your problem?

If yes, please click here:
http://www.amazon.com/xxxxxxxxxx

If no, please click here:
http://www.amazon.com/xxxxxxxxxx

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Vamshi K
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
http://www.amazon.com/your-account

---- Original message: ----

Order ID 105-9190379-1220214:
1 of Mass Effect 3 Digital Deluxe Version (Pre-load Available)[Download] [ASIN: B0064TYRAU]

------------- Begin message -------------

Dear Amazon Digital Services Inc and Scott XXXXX,

This email is being sent to you by Amazon to notify and confirm that a return authorization has been requested for the item(s) listed below.

Amazon Digital Services Inc, please take action on this return request in the Manage Returns section of your seller account. You can also respond to the buyer by replying to this e-mail.

Scott XXXXXX, the information below is confirmation of the items that you have requested to return to Amazon Digital Services Inc. No additional action is required from you at this time.

Order ID: 105-9190379-1220214
Item: Mass Effect 3 Digital Deluxe Version [Download]
Qty: 1
Return reason: Different from website description
Buyer comments: Electronic Arts/Bioware made statements when promoting this game that blatantly contradict the final product.

Request received: March 20, 2012


Sincerely,

Amazon Services

------------- End message -------------

[Vandicus]

This is getting a bit ridiculous. Despite its flaws Mass Effect 3 probably is and probably will remain better than 80% of the games that have been and will be released this year. It just goes to show that making a mediocre series and charging 60 bucks while staying within safe industry standards is a better business model than trying to be innovative and getting the player involved in the story. This makes me worried about both Bioware and the gaming industry.

[GhostlyMaiden]

1337Goblin wrote...

KotorEffect3 wrote...

People don't deserve refunds

People 'deserve' what they're entitled to. Whether or not the game before the ending was great.

I thought those who hated these endings weren't supposed to be entitled whiners. Are you now saying that you actually are entitled, but not whining?

[jb1983]

KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.

I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.

Tell that to Amazon.

[LolaLei]

****, that's pretty serious business right there. If that starts happening everywhere Bioware are going to have to talk soon.

[jb1983]

GhostlyMaiden wrote...

1337Goblin wrote...

KotorEffect3 wrote...

People don't deserve refunds

People 'deserve' what they're entitled to. Whether or not the game before the ending was great.

I thought those who hated these endings weren't supposed to be entitled whiners. Are you now saying that you actually are entitled, but not whining?

Yes, we're entitled to it. We bought the ******* product, we're ******* entitled to what we want out of it. 

That's how a business works. 

[KotorEffect3]

BWGungan wrote...

KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.

Except the product wasn't crap.

Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.

I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.

But no resolution to the events of ME3 itself, and the events of all the previous games become completely irrelevant in light of the literal god in the machine.

The Krogan still got a new start on Tuchanka with the genophage cured,  The Quarians are breathing fresh air on Rannoch,  and in a good way the Salarians can't screw with any pre space flight species.

[detroitmechworks]

Origin? The bar has been set.

Will you have the integrity to...
*Snicker*... BWAHAHAAHAHA....

I'm sorry, I couldn't finish that challenge without laughing my head offf.

[Turtlicious]

WildcardCharlie wrote...

KotorEffect3 wrote...


Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

Do you know what the word subjective means?

I doubt it, I mean...

That's a three syllable word we're talking about.