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Holy Crap! Amazon is offering full refunds!


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#151
Alamar2078

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sanseraph wrote...

Wow. I will be buying all my games from Amazon, no doubt about it. That is awesome customer service.

I did get ME3 from them, but...I won't be asking for a refund. Do I feel like I got what I paid for? Uh, no. Way too much $ for something that has all replay value destroyed (IMO) by the way it ended. I have zero interest of ever touching it again at this point. But I did get enough enjoyment from it, from the first play through...before that stupid beam charge, anyway...that I wouldn't feel right getting a full refund now. If I could just get back a quarter of it or something, I'd totally go for it, but that's just me.


I'm glad we've got some level headed folks in this thread.  I feel "cheated" [almost literally mind you] so I'm returning the game, already spoke with Amazon, and have my RMA/return.  I doubt you feel as if BW deliberately mislead you so you're keeping the game.  All is well in good as long as we each use good judgement.

YMMV and it's perfectly cool to disagree with me.

#152
WilliamDracul88

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Holy crap, and Bioware still don't say anything? This is going out of control (for them; for us... just as planned! xD).

#153
KotorEffect3

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Turtlicious wrote...

WildcardCharlie wrote...

KotorEffect3 wrote...


Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

Do you know what the word subjective means?


I doubt it, I mean...

That's a three syllable word we're talking about.



To big for you huh?

#154
VictoriousMarch

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KotorEffect3 wrote...

BWGungan wrote...

KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.


I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.



But no resolution to the events of ME3 itself, and the events of all the previous games become completely irrelevant in light of the literal god in the machine.



The Krogan still got a new start on Tuchanka with the genophage cured,  The Quarians are breathing fresh air on Rannoch,  and in a good way the Salarians can't screw with any pre space flight species.


Yah great, the Krogan get cure just in time to be irradicated as soon as their ME relay exploids... yippy... and the get the same treatment. Basically any system you took a DIRECT ME relay to is gone. The ending did not shut down the relays it exploded them... (go engrish)...

#155
KotorEffect3

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Kloborgg711 wrote...

KotorEffect3 wrote...
The few male Krogan still remaining got a new chance to start repopulating the entire species on Tuchanka with the genophage cured,  The Quarians are will be breathing fresh air on Rannoch in a couple of generations if they're lucky,


Fix'd



Don't meddle with my posts.

#156
WarpedAcorn

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Just as a sidenote. If you plan on taking advantage of the Amazon return, please consider donating a portion of it to the Child's Play donation. =)

#157
Torrible

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ShdwFox7 wrote...

KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.



I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.


I hope your just a troll and not someone who actually believes what your saying. May I please direct you to this video - www.youtube.com/watch

Yes, I agree that not the whole product is crap if you want to get technical. But they (Bioware) certainly do owe us DLC or some other form of compensation for that dreadfully aweful ending if they want to keep their customers happy.



He didn't say anything wrong. Several arcs or mysteries like the Genophage saga, Geth/Quarian conflict, Prothean's true nature, why Asari culture is so advanced, Reapers' control over Geth, Cerberus' true purpose etc have indeed been resolved. We also get a sense of what the future lies in store for characters who might survive the war (becoming an instructor//Krogan team leader/N7/spectre/retiring altogether). We found out more about the Lazarus project, EDI's origin and TIM's implants. If the ending consisted of Shepard destroying all reapers by pressing a button, there would have been little need for an overextended epilogue. 

#158
Nithe

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@rexx1888: I would be surprised if it was just some "dude" at amazon. This strikes me more as a cool-headed business decision. After all, good business is about making profit off of someone else's failure.

#159
Jackal7713

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Denora wrote...

Geez, I don't like this. Yeah I didn't like the endings and I want them changed, but I don't want to hurt Bioware.

Bioware made a mistake, doesn't mean we should attack them like this. If we hurt Bioware by getting refunds it'll effect the quality of their products as a whole, and regardless of your opinion on the ending, none of you would be here now if their games weren't beautiful masterpieces overall.

So please everyone, I know you patient is strained, I know your trust has been afflicted, but give them another chance, they deserve it and you all know it.


 I agree.  Bioware really needs to come out an say something.

The game is 98% awesome. The endings need to be fixed but you can't get the fix if you return the title.

Hold the Line.

#160
Sett101

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DarkBladeX98 wrote...

why would you people sell it back if we are holding the line to have it changed??
If it gets changed and you don't have your copy, joke's on you buddy.


The price is dropping you can get a refund, buy another copy same day, and still end up with cash in your hand. by the time they fix it the price will be really low. At some point you can buy the game and the DLC that should have been included for less then day 1 sale price.

#161
Alamar2078

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WarpedAcorn wrote...

Just as a sidenote. If you plan on taking advantage of the Amazon return, please consider donating a portion of it to the Child's Play donation. =)


Perhaps even the whole thing!!  I planned on donating equal to cost of game + expected DLC anyway.  I really like your idea!!!!!   If nothing else this shows we don't want to "steal" the game for "free" by abusing Amazon's generous return policy.  Talk about win / win!!

BTW:  You only have 30 days so if BW doesn't do something by April 2 you better get your returns ready to go.

#162
KotorEffect3

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Olueq wrote...

KotorEffect3 wrote...

Lexagg wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Except it was. Gameplay wise, the game is mediocre. Story wise - the ending nullifies the entire story pretty much, so it's a moot.


Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

How dense are you? Your opinion is in the minority. Deal with it.



About what?  That 99% of the game was good?  I am not in the minority in that regard.  The only thing I am a minority in is that I don't think the endings (while crappy)  ruin everything.  So yeah make sure you know what I am saying before running your mouth

Modifié par KotorEffect3, 20 mars 2012 - 04:54 .


#163
FryinHard

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Well this is interesting. I can see this stirring the waters a little bit. I mean if they are approving refunds it's not because of some random requests for an exchange or refund. It's not a small number of people being dissatisfied either. They must have been inundated with refund requests for this to get put through. So it's not like it's only the "retake" group as some would like to think. That group is probably a smaller fraction of the total amount of people who even feel that way. I'm sure plenty of people who have no idea what is going on are feeling the same way as the people who have gathered here. So you can't say it was all them by any means.

Also assigning misplaced credit on the "retake" movement for "review bombing" is ridiculous. There are plenty of people who are very unhappy, and as I've mentioned above, who have no idea what the movement really is, where it came from, or what it stands for that will just go out and do whatever kind of justice they see fit. Whether they are part of it or not, they are trying to get back something they feel was lost. Example would be the FTC guy/girl. We have no way of knowing who that person was, what their motives were, or how they felt about the game. It just happened. So the more you place misguided credit on a group, that by no means stands for getting a refund, the more you are smearing the lines being drawn by them and their message.

I sincerely doubt the Retake ME3 movement/group, or even a decent percentage of them, are even interested in a refund and just want answers, some direct sign of acknowledgment, or cold hard ending fixes/DLC/patches what-have you. Because if they did stand for a refund and refund only I am betting their name would be "Refund Mass Effect 3" instead of the popular Retake Mass Effect 3.


Hold the line

awesome info

Tyrzun wrote...

Amazon actually has the integrity that Bioware should have had from the beginning.

They saw this said

Interview with Casey Hudson (Director)
http://www.gameinfor...s-effect-3.aspx

“For people who are invested in these characters and the back-story of the
universe and everything, all of these things come to a resolution in
Mass Effect 3. And they are resolved in a way that's very different
based on what you would do in those situations.”

Interview with Casey Hudson (Director)
http://venturebeat.c...fans-interview/

“Fans want to make sure that they see things resolved, they want to get
some closure, a great ending. I think they’re going to get that.”

“Mass Effect 3 is all about answering all the biggest questions in the
lore, learning about the mysteries and the Protheans and the Reapers,
being able to decide for yourself how all of these things come to an
end.”

Interviewer: “So are you guys the creators or the stewards of the franchise?”
Hudson: “Um… You know, at this point, I think we’re co-creators with
the fans. We use a lot of feedback.”

Interview with Casey Hudson (Director)
http://www.gameinfor...PostPageIndex=2

Interviewer: [Regarding the numerous possible endings of Mass Effect 2] “Is that
same type of complexity built into the ending of Mass Effect 3?”
Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.”

“We have a rule in our franchise that there is no canon. You as a player
decide what your story is.”

And see the product delivered didn't contain any of that and realized it was false advertising and it's customers were lied to. You've gained more respect from me than I thought possible Amazon.



#164
Flyprdu

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Vandicus wrote...

This is getting a bit ridiculous. Despite its flaws Mass Effect 3 probably is and probably will remain better than 80% of the games that have been and will be released this year.

I don't buy 80% of the games on the market.

#165
Olueq

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KotorEffect3 wrote...

Olueq wrote...

KotorEffect3 wrote...

Lexagg wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Except it was. Gameplay wise, the game is mediocre. Story wise - the ending nullifies the entire story pretty much, so it's a moot.


Um no it wasn't crap, the gameplay was addictively fun (especialy when you start experimenting with different classes)  and the story was pretty good despite the endings.

How dense are you? Your opinion is in the minority. Deal with it.



About what?  That 99% of the game was good?  I am not in the minority in that regard.  The only thing I am a minority in is that I don't think the endings (while crappy)  ruin everything.  So yeah make sure you know what I am saying before running your mouth

lmao. The ending ruins replayability of the entire trilogy. It is an insult to the fans. That is what the majority thinks. If they believe it ruins the game for them, then how is your opinion more accurate? Try using your brain in the future.

Modifié par Olueq, 20 mars 2012 - 04:57 .


#166
Wolven_Soul

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KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.



I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.


I get tired of that arguement.  It is only partial resolution.  We do not know if the Krogan live true to their word and control themselves.  We do not know if Cerberus goes on or if they pick a new leader.  So many other unresolves issues.

#167
shephard987

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GUYS

don't over think this.
Amazon is acting on its own due to the negative reviews.
Nothing else. Losing Amazon is significant, yet still petty in EA's mind.
It's only one of many places.
We have not won yet. Don't jump the gun.
WHat we need you to do is Hold the Line
until OFFICIAL ANNOUNCEMENT FROM BIOWARE OR EA
come to light.
WE are STILL in this.

HOLD THE LINE

#168
Vandicus

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Flyprdu wrote...

Vandicus wrote...

This is getting a bit ridiculous. Despite its flaws Mass Effect 3 probably is and probably will remain better than 80% of the games that have been and will be released this year.

I don't buy 80% of the games on the market.



Congratulations, you've just realized that Bioware would be better off producing in that lower 80%.

#169
Vandicus

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Wolven_Soul wrote...

KotorEffect3 wrote...

High Kicks wrote...

KotorEffect3 wrote...

detroitmechworks wrote...

And we didn't deserve a crappy product either.



Except the product wasn't crap.


Man...we've playing this game for like 5 years. I don't like the fact that my response was "what the hell' after watching the end. I shouldn't have any questions at all or feel confused.



I've been playing this series just about as long as anyone and if you pay attention to what is going on in ME 3 there is alot of resolution to different arcs throughout the game.


I get tired of that arguement.  It is only partial resolution.  We do not know if the Krogan live true to their word and control themselves.  We do not know if Cerberus goes on or if they pick a new leader.  So many other unresolves issues.


How far into the future an epilogue are you looking for? Krogan live for nearly a millenia, and most Bioware epilogues only cover a couple years at most.

#170
Nithe

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@shephard987: I agree, no reason to lose our heads over this.

#171
SouperTrooper

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wow I'm so tempted. Although I'm wondering how Amazon will get their money back from EA. I gotta say though i have severe mixed feelings about this. I really want Bioware to just fix this. I still love the series...all 99 hours and 55 minutes before I got to the stupid ending.

#172
Tyrf

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I'm wiping my hands clean of this game and just getting a refund.

Too-da-loo.

#173
shepLJ

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If amazon is willing maybe EB games and JB Hifi will too - $128.00 for the collectors edition - yeah I could buy something that makes me feel better.

#174
VictoriousMarch

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detroitmechworks wrote...

Vandicus wrote...

So the attitude from the so-called "Retake" group is actually to get a refund, and torch any chance of Bioware ever making another game. And here I thought they were trying to make the situation better by giving constructive criticism about the ending to help Bioware improve, not try to kill the company. Well that's it folks, I'm going to join those folks who still want a simple better ending rather than destroy the company behind my favorite gaming series.


I'm not a Fan.  I'm a consumer.

Bioware has failed to provide the product they claimed three times in a row.

I have other options.  I will use them.  

I stated before that my patience has a limit.  If I COULD get a refund on my Origin purchase, I would.  

An ending DLC would change my mind for this game alone.  But other than that, Bioware's on it's own.

Spiderweb studios is doing a lot of rather innovative stuff with their old-school RPG's.

I believe I'll be giving them more money in the future.


Any links? Love old school RPG's... or any RPG that are good for that matter...

#175
Ihatebadgames

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Alamar2078 wrote...

sanseraph wrote...

Wow. I will be buying all my games from Amazon, no doubt about it. That is awesome customer service.

I did get ME3 from them, but...I won't be asking for a refund. Do I feel like I got what I paid for? Uh, no. Way too much $ for something that has all replay value destroyed (IMO) by the way it ended. I have zero interest of ever touching it again at this point. But I did get enough enjoyment from it, from the first play through...before that stupid beam charge, anyway...that I wouldn't feel right getting a full refund now. If I could just get back a quarter of it or something, I'd totally go for it, but that's just me.


I'm glad we've got some level headed folks in this thread.  I feel "cheated" [almost literally mind you] so I'm returning the game, already spoke with Amazon, and have my RMA/return.  I doubt you feel as if BW deliberately mislead you so you're keeping the game.  All is well in good as long as we each use good judgement.

YMMV and it's perfectly cool to disagree with me.

No I feel like BW deliberately lied to me,and were dumping the old fans in favor of courting the new player(ME3 is the best place to start the series)We al know the lines that were said and used to take money from our wallet to theirs,and with much happyness on our part.
I just of hope that they'll fix the endings and the fact multiplayer must be played to get over 4000emp.